Mercury Cougar Complaints

1,886 consumer complaints on file.

#726341August 1, 2000
ENGINE AND ENGINE COOLING:ENGINE
HEAD BOLT FAILURE, SEE TSB 95-310. MERCURY DECLINES REPAIRS ON VEHICLES PRIOR TO 1995 EVEN THOUGH TSB IS LISTED FOR 1992-1995 FORD AND MERCURY CARS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866323July 31, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
CONSUMER WAS TRAVELING 40MPH & HAD BRAKE FAILURE. CONSUMER HAD TO USE THE EMERGENCY BRAKE & MOVE OFF OF EXPRESSWAY. DEALER DETERMINED THE ABS PUMP MODULE SPRUNG A LEAK & LOST OF ALL HYFRAULIC BRAKE FLUID. THE WARRANTY EXPIRED BECAUSE OF MILEAGE. ABS BOOSTER PUMP, MASTER CYLINDER AND OTHER COMPONENTS ALSO REPLACED. VEHICLE HAD TO RETURN FOR REPAIRS WITHIN 24 HOURS OF PICKING UP VEHICLE AFTER INITIAL REPAIRS. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#784764July 28, 2000
SEAT BELTS
BOTH AUTOMATIC MOTOR BELTS MALFUNCTIONING CAUSING LOCK UP AND 2 INJURIES. *SLC
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#726165July 28, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726079July 26, 2000
TIRES:TREAD/BELT
ALL FOUR OF MY TIRES HAD THE BELTS SHOWING AT 17000 MILES. I HAVE PUT NEW ONES ON AND THEY ARE STARTING TO SHAKE JUST LIKE THE FIRST SET THAT WAS ON THE CAR. I HAVE HEARD OF OTHER COMPLAINTS ON THE TIRES FOR THE COUGAR. THIS IS NOT THE ONLY PROBLEM. THANK YOU. *AK( DOT NUMBER: TIRE SIZE: 215/50/16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725984July 25, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION PROBLEM WAS REPORTED TO DEALER AND NOTHING DONE. THE PAINT REGARDING THE CLEAR COAT IS TOO THICK AND TURNING WHITE EVEN THOUGH WAX AND POLISHING HAVE BEEN DONE CONSISTANT FROM THE BEGINNING OR SINCE PURCHASE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865979July 25, 2000
ENGINE AND ENGINE COOLING:ENGINE
WHEN CONSUMER TOOK VEHICLE TO DEALER FOR CHECK UP,TECHNICIAN FOUND THAT ENGINE HAD A BLOWN HEAD GASKET WICH HAPPENED WITHOUT A WARNING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#784763July 24, 2000
VEHICLE SPEED CONTROL
ACCELERATOR STAYS AT 3500 RPM WITHOUT CONSUMER'S FOOT ON THE PEDAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725590July 17, 2000
ENGINE AND ENGINE COOLING:ENGINE
HEAD GASKET BLEW ON MY COUGAR. UPSET THAT THIS IS A WIDESPOREAD ISSUE AND THAT FORD FAILS TO WARRANTY THIS CLEAR DEFECT. THE DEFECT RATE FOR THIS EXACT PROBLEM IS MIND BOGGLING. THE FACT THAT FORD HAS 'CHRREY PICKED' WHICH YEARS / VEHICLES TO COVER UNDER WARRANTY IS ABSURD. THE PROBLEM IS RELATED TO THE 3.8L ENGINE AND THUS ALL SUCH ENGINES SHOULD BE COVERED!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725466July 15, 2000
POWER TRAIN
I WAS DRIVING DOWN AN INTERSTATE ROAD ON THE MORNING OF JULY 3RD 2000. A CONSIDERABLE AMOUNT OF RAIN HAD FALLEN ON THE ROAD AND IT WAS STILL RAINING SLIGHTLY THE SECTION OF THE ROAD THAT I WAS ON WAS COMPLETELY STRAIGHT. I WAS IN THE LEFT LANE DOING ABOUT 55MPH ON THE 65MPH ROAD WHEN I FELT THE CAR LURCH AND BEGIN TO TURN TOWARD THE LEFT. I LOOKED DOWN AT MY INSTRUMENT PANEL AND NOTICED THAT MY TACHOMETER WAS ON ZERO AND MY WARNING LIGHTS WERE ALL ON. THE CAR STARTED TO SPIN COUNTERCLOCKWISE VERY QUICKLY AND CROSSED OVER THREE LANES OF TRAFFIC WHERE IT FINALLY CRASHED INTO A GUARDRAIL ON THE RIGHT SIDE OF THE ROAD. I WAS FACING ONCOMING TRAFFIC WHEN THE CAR FINALLY SETTLED. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#725478July 15, 2000
FUEL SYSTEM, GASOLINE:DELIVERY
YOUR SITE SAYS THERE ARE 3 RECALLS ON MY CAR BUT FORD SAYS THERE ARE NONE ON MY CAR BUT I KNOW THERES AT LEAST ONE BECAUS I HAD IT FIXED BYE THEM (THE FULE LINE RECALL I HAD FIXED BYE THEM ) THAY CLAME THE OUTHER 2 RECALLS DONT APPLIY TO MY CAR IS THIS TRUE OR ARE THAY HIDDING SOMETHING OR JUST DONT WANT TO PAY TO FIX THE RECALL PLEASE LET ME KNOW THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725420July 14, 2000
UNKNOWN OR OTHER
THE DRIVERS SIDE DOOR WEATHER STRIP RIPES AT THE TOP REAR OF THE WINDOW, IT HAS BEEN REPLACED 3 TIMES ALREADY. NO SAFETY DEFECT MENTIONED IN SUMMARY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725401July 13, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION PROBLEM EXISTED BUT I DIDN'T RECOGNIZE "SHUDDER". DEALER RECCOMMENDED ADDITIVE TO TRANSMISSION. FLUID JUST AFTER I PURCHASED CAR (NEW). NOW SHUDDER IS SO BAD I HAVE TO GET TRANSMISSION WORK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725248July 11, 2000
STEERING:LINKAGES
STEERING TIE ROD BROKE WHILE TURNING AT LOW SPEED. BOLT SHEARED OFF. WOULD OF BEEN MAJOR ACCIDENT IF AT HIGHER SPEED. LOST ALL STEERING CONTROL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#552943July 10, 2000
ELECTRICAL SYSTEM:HORN, POWER TRAIN:MANUAL TRANSMISSION, UNKNOWN OR OTHER, EQUIPMENT:APPLIANCE:AIR CONDITIONER, FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
HORN FAILED.*ET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725197July 10, 2000
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
THE PASSENGER DOOR HINGE FAILED, NOT ALLOWING THE DOOR TO OPEN OR CLOSE PROPERLY. DEALER SENT US TO A LOCAL REPAIR SHOP (AT OUR OWN EXPENSE) AND THEY TOOK 5 DAYS TO PERFORM THIS SIMPLE REPAIR! THE DRIVER'S DOOR HAD THIS SAME PROBLEM A COUPLE YEARS AGO. THE DOORS ARE VERY HEAVY AND LONG AND JUST SEEMS TO BE BADLY DESIGNED. THE PASSIVE SEAT BELT JAMMED IN THE FRAME OF THE DOOR THAT WAS FIXED. DON'T KNOW IF IT WAS RELATED SOMEHOW TO THE DOOR HINGE, BUT HAPPENED ABOUT THE SAME TIME. SHOP WAS TOLD TO FIX DOOR, AND THEY DID, BUT THE SEAT BELT DID NOT RECOVER. HAVE NOT DECIDED WHETHER OR NOT TO FIX IT YET. IT IS JAMMED AT THE BACK, SO WE CAN STILL SLIP THE HARNESS OVER OUR SHOULDERS, SO WE ARE RESTRAINED PROPERLY, BUT IT NO LONGER MOVES BACK AND FORTH ALONG THE DOOR FRAME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725219July 10, 2000
ENGINE AND ENGINE COOLING:COOLING SYSTEM
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725106July 7, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725012July 6, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE STARTED SPUTTERING AND TEMP. GOT HOT IMMEDIATELY. WATER AND ANTIFREEZE STARTED COMING OUT TAIL PIPE. CAR WAS NOT DRIVEABLE EXCEPT TO GET IT TO A REPAIR SHOP AT A VERY SLOW RATE OF SPEED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#864828July 6, 2000
SEAT BELTS:FRONT:RETRACTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN APPLYING BRAKES IN EMERGENCY STOPPING SEAT BELTS DO NOT LOCK UP. ALSO, A BUMPING AND GRINDING NOISE OCCURS IN THE FRONT END OF THE VEHICLE AND THE ENGINE VIBRATES, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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