Mercury Cougar Complaints

1,886 consumer complaints on file.

#870846September 19, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
MASTER CYLINDER WAS DEFECTIVE, CAUSING BRAKE FLUID TO LEAK FROM VEHICLE. THIS BRAKE CYLINDER WAS REPLACED, AND PROBLEM REOCCURRED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554701September 18, 2000
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WHEEL NUT WRENCH IS DEFECTIVE. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731721September 17, 2000
STEERING:HYDRAULIC POWER ASSIST SYSTEM
POWER STEERING FAILS WHEN DRIVING IN THE RAIN AND PUDDLE IS DRIVEN THROUGH, CAUSING LOSS OF CONTROL OF VEHICLE. BATTERY ALERT LIGHTS ON DASHBOARD.THIS DEFECT FIRST SURFACED IN JUNE OF 1999, AND WAS CALLED A "SERPENTINE BELT" FAILURE AND REPAIRED . THE PROBLEM HAS NOW RETURNED AND CAUSES A SERIOUS LOSS OF CONTROL OF AUTO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731646September 16, 2000
EXTERIOR LIGHTING:HEADLIGHTS
THE HEADLIGHTS START TO FLICKER, FLASH ON AND OFF, WHEN THE AMBIENT TEMPERATURE RISES ABOVE ABOUT 90 DEGREES. THESE SYMPTOMS ARE QUITE SIMILAR TO THOSE DESCRIBED BY RECALL 99V275000, BUT MY CAR DOES NOT HAVE FOG LIGHTS, SO IT DOES NOT QUALIFY. THIS ESPECIALLY HAPPENS, WHEN I AM USING MY BRIGHTS (HIGH BEAMS).*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731648September 16, 2000
STRUCTURE:BODY:DOOR
THE POWER DOOR LOCK SWITCH HAS BECOME VERY TEMPERAMENTAL (ESPECIALLY AT HIGH AMBIENT TEMPERATURES (ABOVE 90 DEGREES)), IT ACTS LIKE THERE IS A CIRCUIT BREAKER OPENING AND CLOSING, BECAUSE SOMETIMES IT WORKS, SOMETIMES IT DOESN'T. WHEN IT DOESN'T, BECAUSE THE ACTUAL LOCKS ARE CYLINDRICAL, THEY CAN NOT BE OPENED BY FINGERS, SO ONE HAS TO OPEN THE WINDOW, AND USE THE CAR KEYS ON THE OUTSIDE OF THE DOOR, TO UNLOCK THE DOOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731688September 16, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CAR BEGAN TO SHAKE LIKE IT WAS MISSING. WHITE/GREY SMOKE CAME OUT TAIL PIPE IN LARGE QUANITY. WITH IN A MILE, THE TEMP GUAGE BEGAN MOVING UP TOWARD HOT. I REALIZED SOMETHING WAS VERY WRONG AND STOPPED VEHICLE AND SHUT DOWN ENGINE. HAD VEHICLE TOWED TO REPAIR FACILITY. AT THIS POINT IN TIME, THE REPAIR ESTIMATE IS IN THE RANGE OF $1400.00 TO $1700.00.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870612September 15, 2000
SEAT BELTS
AUTOMATIC SEATBELT ON DRIVER'S SIDE HAS FAILED ,IT WILL NOT RETRACT , CAUSING A LOSS OF PROTECTION POSSIBLY DUE TO TEETH THAT GOT CHEWED UP AND OVERWORKED THE MOTOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870648September 15, 2000
SUSPENSION:REAR
WHEN DRIVING AT LOW SPEEDS CONSUMER NOTICED A NOISE COMING FROM THE RIGHT REAR OF VEHICLE WHICH CAUSES DRIVER DESTRUCTION. CONSUMER HAS CONTACTED DEALER, DEALER UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731301September 13, 2000
AIR BAGS:FRONTAL, UNKNOWN OR OTHER
AIRBAGS CAME OUT WHILE I WAS DRIVING. HAD PREVIOUSLY VISITED DEALERSHIP 4 TIMES ABOUT ENGINE CHECK LIGHT. *AK
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#731319September 13, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VERY RECENTLY I FOUND THAT THE NHTSA HAS BEEN INVESTIGATING PROBLEMS WITH MANY FORD VEHICLES FROM THE 80'S, DUE TO STALLING PROBLEMS. I OWNED A 1984 MERCURY COUGAR FOR 2 YEARS AND PUT THOUSANDS OF DOLLARS INTO THIS VEHICHLE WITH NO SUCCESS. I KEPT ALL MY RECEIPTS KNOWING THAT SOME DAY THE PROBLEM WOULD COME OUT. I WISH TO BE PART OF THESE COMPLAINTS AGAINST FORD AND HOPES OF GETTING MONEY BACK DUE TO FORDS MISTAKE WHEN ASSEMBLING THE VEHICLES. THE MERCURY COUGAR STARTED STALLING ALMOST IMMEDIATELY, BUT GOT WORSE AS TIME WENT ON. DATES INVOLVED REPAIRS WERE FROM JANUARY OF 1989 UP TO APRIL OF 1990. FINALLY IN AUGUST OF 1990 I TRADED THE VEHICLE IN, AFTER MANY SITUATIONS OF ALMOST BAD ACCIDENTS DUE TO THE VEHICLE STALLING WHEN STOPPING OR JUST DRIVING DOWN THE ROAD. THE VEHICHLE WOULD JUST SHUT OFF AND IT WOULD TAKE NUMOROUS TRIES TO GET IT STARTED OR I WOULD HAVE TO GET IT TOWED. THE STRESS AND CONCERN OF MY TWO YOUNG CHILDREN WAS MORE THAN I COULD HANDLE. I FEEL FORD MOTOR COMPANY SHOULD TAKE RESPONSIBILITY IN ALL THERE MISTAKES. NO MATTER WHAT IT COSTS, TOO MANY PEOPLE HAVE LOST LIVES DUE TO THIS ENORMOUS COMPANY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870416September 13, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, PARKING BRAKE:CONVENTIONAL
CONSUMER WAS COMIMG OUT OF A PARKING LOT AND APPLIED BRAKES, PEDAL WENT ALL THE WAY TO THE FLOOR. SHE PULLED THE EMERGENCY BRAKES, AND THERE WAS NO BRAKIN GPOWER. SHE TURNED VEHICLE OFF, AND CALLED DEALERSHIP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731101September 12, 2000
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE DRIVING THE THROTTLE WILL STICK CAUSING THE ENGINE TO REV UP WHEN I PUSH IN THE CLUTCH, IT LASTS ANYWHERE FROM 5 TO 10 SECONDS AT A TIME. IT IS OFF AND ON, SOMEDAYS IT DOES IT, THEN OTHER DAYS IT'S FINE. I HAVE TAKIN IT TO THE DEALER TWICE BEFORE NOW, THE FIRST TIME THEY REPLACED THE IDLE AIR CONTROL VALVE WHICH SEEMED TO FIX THE PROBLEM, THEN APPROX. 3 MONTHS LATER BEGAN TO DO IT AGAIN, SO THEY PUT A NEW THROTTLE BODY IN IT, THAT LASTED ABOUT 3 WEEKS AND NOW IM TAKING IT BACK AGAIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731200September 12, 2000
ELECTRICAL SYSTEM:IGNITION:SWITCH, SEAT BELTS:FRONT:ANCHORAGE
IGN. SW. RECALL WORK DONE PREVIOUSLY 2 TIMES BY GALPIN LINCOLN-MERCURY. SEAT BELT FAILURE REPORTED BOTH TO GALPIN LINCOLN-MERCURY AND FORD MOTOR CORP. BECAUSE OF NO DOCUMENTED RECALL, THEY REFUSED TO REPAIR IT. I HAVE BEEN DRIVING EVER SINCE WITHOUT SHOULDER BELT PROTECTION.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#730731September 8, 2000
SEAT BELTS:FRONT:ANCHORAGE
ALSO THE FIRST YEAR I OWNED THE CAR, THE PAINT ON THE FRONT BUMPER STARTED COMING OFF, AND THE DRIVERS SIDE SEAT MOTOR WAS REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730674September 7, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
RISING RPMS WHEN CLUTCH ENGAGED - ROSE TO APPROX 7KRPM AND ENGINE DIED 3X'S WITHIN 1 MILE. NOTE, DID NOT RISE WHILE IN GEAR PRESSING GAS ONLY ROSE MORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730706September 7, 2000
EXTERIOR LIGHTING:BRAKE LIGHTS
BRAKE LIGHTS DO NOT COME ON WHEN BRAKE PEDAL IS SLIGHTLY DEPRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730707September 7, 2000
VEHICLE SPEED CONTROL
CRUISE CONTROL WILL NOT DISENGAGE WITH A TAP ON THE BRAKE - IT MUST BE FULLY DEPRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869796September 6, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ROTORS NEEDED TO BE REPLACED DUE TO "WEAR AND TEAR". DEALER RECOGNIZED PROBLEM AT 20OOO MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730191September 5, 2000
TIRES
TIRE BLEW OUT ON CITY STREET GOING APPROX 35MPH. TIRE PRESSURE WAS CHECKED ON 5-28-98 AND ALSO 9-2-98 BY FORD DEALER. HAVE INFO ON SERVICE TICKETS. FIRESTONE REP SAID TIRE HAD BEEN DRIVEN WITH LOW PRESSURE AND ALSO ON GLASS. SIDEWALL BLEW OUT. THIS PERSON WAS NOT WORTH TALKING TO. PURCHASED ANOTHER BRAND AND DISCARDED CARCASS.*AK( DOT NUMBER: TIRE SIZE: P215 70R/1 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729762August 31, 2000
TIRES
WHEN I PURCHASED THE CAR NEW, IT HAD A REAL HARD PULL TO RIGHT. I TOOK IT BACK TO THE DEALER TO CHECK OUT. THEY ALIGNED THE FRONT END , STILL HARD PULL . THEY SENT ME TO THE SAME FIRESTONE DEALER. THEY SAID IT WAS IN THE ALIGNMENT (11,200MI) AFTER THE ALIGNMENT($100) THE MECHANIC PUT BACK ON RACK TO ROTATE TIRES , I WOULD NOT AGREE TO THAT, SO I WENT TO TIRE AMERICA TO BUY NEW TIRES,(MICHELIN) AND THE HARD PULL WENT AWAY. SO FIRESTONE HAS MADE JUNK TIRES FOR SOMETIME!! I DON'T WANT NOTHING FROM FIRESTONE!! THEY WOULDN'T HELP WHEN THEY SHOULD HAVE!!!DON'T THINK THAT I AM JUST JUMPING ON THE BAND WAGON, JUST WANT TO TELL MY SIDE OF THE STORY, FORD AND FIRESTONE WOULDN'T LISTEN. THANKS!!!UNK T( DOT NUMBER: TIRE SIZE: P215/70R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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