Mercury Cougar Complaints

1,886 consumer complaints on file.

#11534721July 27, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM, POWER TRAIN
Brake pads constantly keeps running out on front driver, passenger front brakes are still good but rotor keeps running out unevenly, no brake fluid leaks but needs refill every 3rd about 3/4 of a pints bottle, making a left turn it accelerated by itself brakes didn't react, instead of causing in a big accident, pulled the steering wheel, went through a fence and a brick wall stopped my car, checked all fuses replaced fuses if needed, confirmed fuses AMP Ganges with the vehicle own owners manual, dashboard backlights keeps going on and off on it's own, automatic transmission after complete stop it sets it self at neutral , a few taps on the gas pedal then it goes to 1st shift, only has 129,000 miles, 1987 Mercury Cougar LS 5.0l windsor engine, 20th Anniversary Edition
Crash:
Yes
Fire:
Yes
Injuries:
2
Deaths:
0
#11363202October 7, 2020
ELECTRICAL SYSTEM
I WAS DRIVING ALONG HWY ABOUT 40 MILES AN HOUR WHEN CAR ENGINE STOPS. THIS STOPS POWER STEERING, BRAKES ETC. TO STOP WORKING AND YOU HAVE A HARD TIME PULLING OFF THE ROAD. WAITED ABOUT 10 MINUTES AND CAR COOLS DOWN A LITTLE. IT WILL THEN START UP AGAIN AND YOU CAN GO AGAIN FOR ABOUT 1/2 MILE OR SO AND ENGINE DIES AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363218October 7, 2020
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 1995 MERCURY COUGAR. THE CONTACT STATED THAT THE VEHICLE DROVE DIFFERENTLY AT DIFFERENT TEMPERATURES. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SHUT-OFF WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TOWED TO THE PURVIS FORD INC LOCATED AT 3660 JEFFERSON DAVIS HWY #1, FREDERICKSBURG, VA 22408, WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE TECHNICIAN STATED THAT IT COULD BE THE IGNITION MODULE, DISTRIBUTOR, OR THE POWER CONTROL MODULE. THE MANUFACTURER WAS CONTACTED AND A MESSAGE WAS LEFT ON THE VOICEMAIL RECORDER. THE CONTACT WAS NOT CALLED BACK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350028August 18, 2020
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2001 MERCURY COUGAR. THE CONTACT STATED THAT THE VEHICLE FAILED TO START-UP AFTER MULTIPLE ATTEMPTS. THE CONTACT ALSO STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SHUTOFF AS THE OIL WARNING LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL. THE CONTACT HAD TAKEN THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE FUEL SENSOR, RELAY SENSOR, FUEL INJECTION SENOR AND MULTIPLE OTHER PARTS WERE REPLACED. DESPITE MULTIPLE REPAIRS TO THE VEHICLE, THE FAILURE PERSISTED. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND THEY INFORMED HER THAT HER VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V421000 (FUEL SYSTEM, GASOLINE) WHICH WAS LINKED TO HER FAILURE. A DEALER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342354July 30, 2020
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2001 MERCURY COUGAR. THE CONTACT STATED THAT ONCE THE FUEL LEVEL REACHED A HALF TANK OF GASOLINE, THE VEHICLE HESITATED AND LOSS MOTIVE POWER WITH THE ACCELERATOR PEDAL DEPRESSED. THE CONTACT STATED THAT THE TRANS AXLE AND CHECK ENGINE WARNING LIGHTS WERE ILLUMINATED. COLUMBIA FORD LINCOLN HYUNDAI (700 7TH AVE, LONGVIEW, WA 98632) WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 136,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321150April 14, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WELL HEADLIGHT WIRING HARNESS IS DRY ROTTED LIKE CRAZY THE CAR LOOSES POWER WHILE EXCELERATING WHEN BELOW 3/4 OF A TANK BRAKE FLUID/CLUTCH FLUID IS LEAKING DON'T KNOW WHY AND THE BATTERY LIGHT IS ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321151April 14, 2020
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
BATTERY LIGHT IS ON AND HAS FOR AWHILE. LIGHTS KEEP BLOWING FUSES. AND TODAY I HAD TO RIP OUT A HEADLIGHT OR THE CAR WOULD HAVE SET ON FIRE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11309840February 18, 2020
AIR BAGS
AIRBAG WARNING LIGHT COMES ON. NO ACCIDENT, STATIONARY AND IN MOTION. I DO NOT SEE A RECALL REFERENCE AIRBAG? WITH THE COMPLAINTS I READ ON YOUR SITE ABOUT THE AIRBAGS, THERE SHOULD BE A RECALL???????????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287532December 6, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 MERCURY COUGAR. THE CONTACT STATED THAT THE BATTERY FAILED AND MULTIPLE WARNING INDICATORS, INCLUDING THE CHECK ENGINE INDICATOR, ILLUMINATED. THE VEHICLE WAS TAKEN TO SEVERAL INDEPENDENT MECHANICS TO HAVE THE BATTERY REPLACED. AFTER MULTIPLE INCORRECT DIAGNOSTICS, IT WAS DETERMINED THAT THE BATTERY CABLE ROUTING WAS DEFECTIVE. THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 01V031000 (ELECTRICAL SYSTEM); HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 38,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152377November 19, 2018
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
I AM CURRENTLY HAVING PROBLEMS WITH THE FUEL PUMP DRIVER MODULE. I REPORTED THE PROBLEM TO FORD IN OCT 2018. FORD STATED THAT THE 10 YEAR RECALL ENDED AND PER THEIR RECORDS THE ISSUE WAS RESOLVED AS FUEL MODULE WAS REPLACED BY DEALER DON KNOTT FORD, CARSON, CA. DON KNOTT FORD IS NO LONGER IN BUSINESS. THE AFOREMENTIONED DEALER I BELIEVE WAS INVOLVED IN UNETHICAL BUSINESS PRACTICES. I WAS NEVER INFORMED OF SUCH A RECALL AND DEALER NEVER CHANGED MODULE, I DO NOT HAVE DOCUMENTATION & WOULD LIKE SUCH FOR MY RECORDS. I AM ORIGINAL OWNER OF VEHICLE AND THE PERIODIC INADVERTENT SURGING OF VEHICLE WHEN STOPPED/STATIONARY AT A STREET LIGHT BEGAN 6 MONTHS AGO. I CANNOT 100% SAFELY DRIVE THIS VEHICLE AT THIS TIME. FORD HAS NOT PROVIDED ME DOCUMENTATION OF THE ALLEGED REPAIR AND/OR DOCUMENTATION INFORMING ME OF RECALL. I WOULD LIKE TO HAVE A COPY OF THIS DOCUMENTATION AND/OR HAVE FORD CHANGE THE MODULE SO THE SURGING CAN STOP. YOUR CONSIDERATION AND REVIEW WOULD GREATLY BE APPRECIATED. LASTLY, FORTUNATELY I HAVE A 2ND VEHICLE THAT I HAVE BEEN USING. THANK YOU FOR YOUR ANTICIPATED REVIEW OF THIS MATTER. YOURS TRULY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112292July 19, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
SEAT BELT DOESN'T STAY LOCKED AND LATCH BROKE, AUTOMATIC HEAD LIGHTS DON'T WORK THE DIGITAL INSTRUMENT CLUSTER DON'T WORK AND AS SOON AS IS GETS SO HOT IT VAPER LOCKS A LOT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110237July 9, 2018
AIR BAGS
THE CAR WAS PARKED IN MY DRIVEWAY. UPON STARTING THE CAR, AT THE MOMENT I TURNED THE KEY THE DRIVER SEAT AIRBAG DEPLOYED.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11074669February 24, 2018
POWER TRAIN, SUSPENSION, FUEL/PROPULSION SYSTEM
I HAVE FOUND 3 RECALLS FOR MY CAR, THEY ARE ALL THE EXACT PROBLEMS I AM HAVING, BUT WHEN I SEARCHED FOR OPEN RECALLS IT SAID NONE ARE OPEN FOR MY CAR. I NEED MY CAR REPAIRED AND THE RECALLS COMPLETED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054177December 12, 2017
FUEL/PROPULSION SYSTEM
YES, I PURCHASED MY VEHICLE IN JULY OF 2017. WHEN I TEST DROVE THE VEHICLE, EVERYTHING SEEMED PERFECTLY FINE. YET, THE DAY I RECEIVED IT, I WENT TO THE GAS STATION TO FILL UP. UPON RETURNING HOME, 1 MILE., THE ENGINE LIGHT CAME ON. I WAS TOLD BY THE SELLER ALL WAS PERFECTLY FINE. DRIVE THE CAR, IT WILL BE FINE. I WAS CONCERNED AND I TOOK THE VEHICLE TO MY MECHANIC. AFTER RUNNING SOME DIAGNOSTIC TESTS, I WAS TOLD I NEEDED A CATALYIC CONVERTER, REPAIRS OVER $1500.00. I WAS READING THE RECALLS FOR THIS VEHICLE AND CAME ACROSS CAMPAIGN ID# NHTSA 04V421000. THE RECALL WAS FOR CONTAMINATION OF THE FILTER I THE FUEL DELIVERY MODE(FDM) CAN REDUCE AND EVENTUALLY BLOCK, THE FLOW OF FUEL TO THE ENGINE. IN WHICH, CAN CAUSE MANY PROBLEMS. I HAVE THOSE PROBLEMS WITH THE VEHICLE. UPON STARTING, IT REVIVES UP, THEN EVENTUALLY SLOWS DOWN AND ALMOST KILLS. IT SOUNDS AS IF NO GAS IS GETTING TO THE ENGINE. LOSS OF POWER, STALLING. MY QUESTION IS HOW I COULD FIND OUT IF THIS RECALL WAS DONE TO THE VEHICLE. WHERE DO I START. I REALIZE ITS BEEN MORE THAN 10YEARS FROM THE PURCHASE OF IT NEW, AND I DIDN'T PURCHASE NEW, BUT IF THE RECALL WASN'T DONE...MAY I BE ENTITLED? THE VEHICLE ONLY HAS 68,000 MILES ON THE ENGINE. IS THIS THE PROBLEM AND HAS IT NOW EFFECTED THE CATALYIC CONVERTER? THANKS GREATLY FOR YOUR PRECIOUS TIME. A REPLY WOULD GREATLY BE APPRECIATED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040983October 29, 2017
EXTERIOR LIGHTING
HEAD LIGHT SWITCH HARD TO APPLY HEAD LIGHT FLICKER ON AND OFF.SOMETIME WILL NOT COME ON AT ALL.CAR WAS IN MOTION,AND STATIONARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032625October 10, 2017
UNKNOWN OR OTHER
MY CAR WAS STOLEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024943September 22, 2017
EXTERIOR LIGHTING
HEADLIGHTS GO OUT UNEXPECTEDLY WHILE DRIVING AT NIGHT, SOMETIMES WILL BLINK BACK ON AND SOMETIMES NOT. VERY DANGEROUS WITH ONCOMING TRAFFIC. MUST PULL OVER AND WAIT EXTENDED PERIODS OF TIME TO CONTINUE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024160September 19, 2017
ELECTRICAL SYSTEM
AFTER STARTING VEHICLE FLICKERING ON OFF OF DASH LIGHTS,PANEL COMPLETELY OUT AND NOW WILL NOT COME BACK ON,CREATING AN ISSUE DRIVING,UNABLE TO SEE SPEED,MILAGE GAS USAGE,WHEN CHECKING UNDER HOOD I WAS GIVEN AN ELECTRICAL SHOCK,THE MOTOR WAS RUNNING,IMMEDIATELY TURNED OFF MOTOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024101September 18, 2017
ELECTRICAL SYSTEM, ENGINE
HEAVY TRAFFIC ON STATE HIGHWAY ENGINE OVERHEATING ALARM ACTIVATED,INCIDENT HAS OCCURED TWICE,IN TRAFFIC,EVERYTHING HAD TO BE TURNED OFF AND I HAD TO PULL OFF OF HIGHWAY, OTHER COMPLAINT DASH PANEL LIGHTS OUT WITH DEFINITELY ELECTRICAL ISSUE,ALMOST WILL NOT START,THIS OCCURED WHILE DRIVING AND NOW EILL NOT COME BACK ON AT ALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994500June 12, 2017
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2002 MERCURY COUGAR. WHILE DRIVING UNKNOWN SPEEDS, THE HEADLIGHTS DIMMED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE PROTECTED WIRING COVER WAS DETERIORATING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 165,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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