Mercury Cougar Complaints

1,886 consumer complaints on file.

#723194May 25, 2000
ENGINE AND ENGINE COOLING:ENGINE
HEAD GASKET FAILURE: DESPITE DILIGENT MAINTENANCE ,FREQUENT OIL CHANGES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#723146May 24, 2000
STRUCTURE:BODY:TRUNK LID
AUTO TRUNK RELEASE DOESN'T WORK. MUST USE KEY AND PULL HARD TO OPEN. HAD REPLACED 3 TIMES STILL DOESN'T WORK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#723103May 23, 2000
SUSPENSION:FRONT
FRONT END KNOCK DRIVERS SIDE. COMPLETE FRONT END REPLACEMENT. STRUTS, SPRINGS, BALL JOINTS, TRANNY MOUNT. NOISE CONTINUES ON BUMPY ROADS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#722972May 21, 2000
POWER TRAIN:CLUTCH ASSEMBLY, POWER TRAIN:MANUAL TRANSMISSION, UNKNOWN OR OTHER
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#722937May 20, 2000
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
SEATBELT BUCKLE FAILED. IS BROKEN. I'M A BIT UPSET!!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#722951May 20, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
REPLACED ACCUMULATOR ON THE ABS ASSEMBLY TO CORRECT THE PROBLEM OF INTERMITTENT FAILURE OF BRAKES WHILE TRAVELING 40+ MILES PER HOUR. FOLLOWING THIS PERFORMED ANOTHER DIAGNOSTIC AND FOUND HYDRALIC AND PUMP ASSEMBLY LEAKING RENDERING THE CAR UNROADWORTHY AND NEEDED REPLACEMENT. ADVISED THE ABS FAILURE IS A REPORTABLE SAFETY CONCERN AND MAY BE A BASIS FOR REIMBURSEMENT OF COST FROM MANUFACTURER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#862000May 16, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION, EXTERIOR LIGHTING:TAIL LIGHTS, STEERING:HYDRAULIC POWER ASSIST SYSTEM, ENGINE AND ENGINE COOLING:ENGINE, INTERIOR LIGHTING
CONSUMER WAS DRIVING E WHEN VEHICLE STALLED IN FRONT OF A SEMI-RACTOR TRAILER. ALSO, STEERING HAD LOCKED UP. HAD NO WARNING PRIOR TO STALLING. FINALLY TOOK VEHICLE TO DEALERSHIP & LEFT IT THERE. LIGHTS GO DIM AND CAR WANTS TO DIE/ DOESN'T WANT TO GO INTO SECOND GEAR WHEN STARTING OFF, AND SAME THING IS HAPPENING WHEN TRYING TO SIFT INTO FIFTH GEAR/PASSENGER'S TAIL LIGHT IS COMING LOOSE/INTERIOR LIGHTS COMING ON. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#722755May 16, 2000
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
FUSE BOX CONTROLS ALL ELECTRICAL PARTS OF CAR-LIGHTS, ALARM, & PARTS OF ENGINE ETC. OUR PATICULAR PROBLEM IS THAT IT CONTINUES TO BLOW OUT THE FUEL PUMP AND PLAY HAVAC WITH LIGHTS NOT WORKING, CAR NOT STARTING AND JUST SHUTING DOWN. DOORS WON'T WORK, SEATS WON'T MOVE, TRUNK WON' T OPEN ETC. EVERYTHING ELECTRICAL IS EFFECTED BY THE FUSE BOX . THE FORD MOTOR CO. IS UNABLE TO GET THE PART AFTER 3 WEEKS. I WOULD THINK THAT A COMPANY OF THAT SIZE WOULD HAVE PARTS IN STOCKTO FIX THIS PROBLEM. THE COMPANY CAN NOT GIVE ME A DEFINITIVE DATE AS TO WHEN THIS PART WILL COME IN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#861869May 15, 2000
ENGINE AND ENGINE COOLING:ENGINE
ENGINE HEAD GASKET FAILED WHILE TRAVELING. REPAIRS WERE DONE AT AN INDEPENDENT REPAIR SHOP. A FORD EXTENDED WARRANTY FOR 3.8L ENGINE HEAD GASKET WAS RECEIVED. CONTACTED MANUFACTURER. MANUFACTURER INFORMED CONSUMER THAT VEHICLE WAS NOT COVERED BECAUSE IT WAS OVER THE 100,000 MILE LIMIT BY 11 MILES. SEEKING HELP FROM NHTSA IN THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#722729May 15, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#552168May 9, 2000
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
HEADLIGHT SWITCH FAILED PRIOR TO RECALL NOTICE 99V-275, CONSUMER WAS NEVER NOTIFIED AND IS SEEKING REIMBURSEMENT. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#861643May 9, 2000
VEHICLE SPEED CONTROL:CABLES
WHEN SHIFTING THE VEHICLE INTO GEAR OR WHEN DEPRESSING THE CLUTCH, CONSUMER NOTICED HIGH RPMS. ALSO, RPMS HUNG FOR A LONG PERIOD BEFORE RETURNING TO NORMAL IDLE. CONSUMER HAS CONTACTED DEALER. CONSUMER RECALL 99V194000 DEALT WITH THE SAME PROBLEM FOR THE 1999 VEHICLES, BUT COURGAR 2000 MODELS WERE NOT INCLUDED. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#861597May 8, 2000
ENGINE AND ENGINE COOLING:ENGINE
LOST POWER WHILE DRIVING VEHICLE. NOTICED SMOKE OUT OF REAR WINDOW. TOOK TO GAS STATION & WAS INFORMED THAT HEAD GASKETS HAD BLOWN. ENGINE WAS OVERHAULED & HEAD GASKETS WERE REPLACED. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#861614May 8, 2000
AIR BAGS:FRONTAL
CONSUMER HAD A FRONT END COLLISION, AND NEITHER AIR BAG DEPLOYED. DRIVER SUSTAINED HEAD INJURY. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#861348May 3, 2000
AIR BAGS:FRONTAL, SEAT BELTS:FRONT:BUCKLE ASSEMBLY
INVOLVED IN A COLLISION IN WHICH THE DRIVER'S AND PASSENGER'S AIR BAGS DID NOT DEPLOY, ALSO, DRIVER SEAT BELT DID NOT LOCK UP, UPON IMPACT. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#861163May 1, 2000
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
INTAKE MANIFOLD HAD DEVELOPED A CRACK AND WAS LEAKING COOLANT. THIS CAUSED VEHICLE TO STOP. HAD VEHICLE TOWED TO DEALERSHIP/MECHANIC IN MISSISSIPPI FOR REPAIRS. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#722118April 30, 2000
ENGINE AND ENGINE COOLING:ENGINE
ENGINE HEAD GASKET FAILURE AT 68,900 MILES ON A 93 MERCURY COUGAR, THE REPAIR COST WAS 1,229.04 BY A LINCOLN MERCURY DEALER, I UNDERSTAND THAT THIS IS A COMMON PROBLEM ON THIS ENGINE AND THAT THERE IS A LAWSUIT AGAINST FORD RELATED TO THIS PROBLEM AND I ALSO KNOW THAT FORD HAS BEEN REFUNDING PEOPLE, I WOULD LIKE TO KNOW IF I CAN BE REFUNDED THE COST OF REPAIRS. THANK YOU VINCENT CATARELLA. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#722128April 30, 2000
ENGINE AND ENGINE COOLING:COOLING SYSTEM
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#722078April 29, 2000
ENGINE AND ENGINE COOLING:ENGINE, SEAT BELTS:FRONT:BUCKLE ASSEMBLY
THE HEAD GASKET WENT BAD EVEN AFTER ROUTINE REGULAR MAINTENANCE AND ONLY 80,000 MILES ON THE VEHICLE. ACCORDING TO A LOCAL DEALERSHIP AND SEVERAL MECHANICS THIS IS EXTREMELY COMMON. I WAS FORTUNATE BECAUSE THE HEADS AND BLOCK WERE NOT CRACKED UNLIKE THE MAJORITY OF THE ONES THAT ARE SERVICED. IT SEEMS THAT IF THE 3.8 LITER HAS THIS PROBLEM THEN MAYBE THERE IS A DESIGN FLAW OR QUALITY PROBLEM WITH THE GASKET. THE OTHER PROBLEM IS WHEN HAVING THIS FIXED, THE STEERING PUMP FRONT GASKET USUALLY BREAKS WHEN THE BELT IS REMOVED, THIS SHOULD NOT HAPPEN. IF I HAD KNOWN ABOUT THIS DESIGN FLAW IN THIS ENGINE I WOULD HAVE NEVER PURCHASED THIS OR ANY FORD VEHICLES WITH A 3.8 LITER ENGINE. ALSO WHY DON'T THE SEAT BELTS LOCK? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#722098April 29, 2000
ENGINE AND ENGINE COOLING:ENGINE
ENGINE HEAD GASKET FAILURE AT 37,140 MILES WAS TOLD CAR IS OUT OF WARRANTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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