Jeep Compass Complaints

4,014 consumer complaints on file.

#11735105May 1, 2026
ELECTRICAL SYSTEM, PARKING BRAKE, SERVICE BRAKES, HYDRAULIC
The contact's husband owns a 2025 Jeep Compass. The contact stated that while driving at undisclosed speeds, the vehicle came to an abrupt stop on several occasions. The ABS and several other unknown warning lights were illuminated. The vehicle was taken to a dealer; however, the failure could not be diagnosed, but an unknown recall repair was performed; however, the failure recurred while driving. The vehicle was taken back to the dealer, where the contact was informed that the failure was caused by a defective steering module. The vehicle was repaired; however, the failure persisted. The contact stated that the dealer had recently diagnosed the vehicle with an electric parking brake system failure, a stuck electric parking brake switch, and a potential signal failure. The manufacturer was notified of the failure and denied the contact’s request for buyback assistance. A case number was provided. The vehicle was not repaired and remained with the dealer. The failure mileage was approximately 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734748April 30, 2026
UNKNOWN OR OTHER
The heating unit isn’t working. It blows out cold air when on hot and sometimes it switches to different setting for the heating unit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734295April 28, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM
On around 5 occasions beginning since late 2025 I have been driving and my emergency brake has turned on automatically while driving. Yesterday, while at a stop light the light turned green and my emergency brake turned on which caused traffic to be halted I had to turn my car on and off repeatedly to have my car work. When I turned right at the intersection this happened again. I was able to slowly pull over and once again turn my car off and on. Then it did it again today at the same intersection I was able to slowly pull over and turn my car off and on. I went to the Jeep dealership today and they could not find anything wrong. No codes indicated anything they said I had a small oil leak but that is all they could find.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733685April 24, 2026
UNKNOWN OR OTHER
Need another car or get my money back
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11733057April 22, 2026
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
The axle broke off suddenly on the front right tire, I was going approximately 60 miles per hour. This happened while driving in the middle of highway, it lead to the rest of tires to break abruptly. I was able to get to the emergency lane safely with last bit of speed before the car came to a complete stop. The engine did not turn off. I had it towed home through my insurance. It has not been serviced yet as it can not be driven or moved at all and I will have to tow it again to a service shop. I will bring it to a service shop to have it looked at once I can have it towed again so I can get a full diagnosis. The car did not making any prior noise, there was no warning on the dashboard it just happened suddenly and abruptly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732105April 18, 2026
UNKNOWN OR OTHER
The truck just shuts off in the middle of driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731850April 17, 2026
ENGINE
We have been without our 2020 JEEP since the end of February 2026 due to an engine issue (had the car only 6-7 months). The first company thought there might be coolant in the head gasket causing the issue. After our extended warranty company wanted the engine opened to confirm, we had to send the car to Precision Tune at the end of March to do this (prior place didn't open engines or repair them and recommended Precision Tune). Based on the engine codes of P0301 and P1061, as well how the car started, Precision Tune knew that the multi air actuator had failed. We both kept asking the extended warranty company how opening the engine would tell them that the multi air actuator failed (Precision Tune and JEEP dealer both said it would not show them that). 5 days later the extended warranty company said that the part was not covered. By that time the multi air actuator was on backorder. On April 10, I called up JEEP to ask about the part and when it might be back in stock. I was told that JEEP is doing an engineering review on the part because of the various issues and until that is resolved there is no timetable on when the part will be available leaving customers without a vehicle. This may not seem like something the NHTSA cares about but there is defiantly an issue. In fact, there was a case investigated by the NHTSA about this issue that was closed in 2023. It seems like the issue was never resolved by JEEP and is continuing to the point that the part has to go back through engineering.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731873April 17, 2026
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
Upon driving on the highway the engine begins to make a hissing sound . Then the the car begins to feel like its slowly braking. From there It slowly loses power . The accelerator does nothing. This happened when my son I his [XXX] was drive me to airport through [XXX] mountains. Had to pull over many times eventually getting and Uber from gas station to make flight. Very unsafe condition and is need of repairs INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731409April 15, 2026
ELECTRICAL SYSTEM, ENGINE
Car stalls out when driving. Car also stalls when I dont press the automatic start button.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730850April 13, 2026
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
The contact owns a 2014 Jeep Compass. The contact stated that while entering the vehicle, the driver’s side headrest had deployed from the bottom of the headrest and was partially separated. The contact stated that while driving, the headrest was sticking out and poked her in the back of the neck. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730900April 13, 2026
ENGINE, POWER TRAIN
At approximately 35,900 miles, vehicle failed a block test indicating combustion gases in the cooling system. Cylinder head gasket was replaced, cylinder head was machined, and exhaust valves were replaced at an independent shop at a cost of over $5,000. Shortly after, at approximately 36,300 miles, vehicle was towed in with sudden loss of power and would not accelerate. Diagnostic codes P1064 (cylinder 4 oil supply solenoid stuck), P0171 (fuel system lean), and P0304 (cylinder misfire) were found. The MultiAir/VVT actuator was confirmed to have an internal failure. Both the independent shop and a Jeep dealership parts department confirmed the component was on indefinite national backorder due to high demand caused by widespread failures of this part. At approximately 37,500 miles, vehicle failed a second block test. The cylinder head was found warped again and required a second full replacement along with motor mount replacement. The vehicle has had its cylinder head replaced twice in under seven months. Total out-of-pocket repair costs exceed $8,000. The sudden loss of power while driving created an unsafe condition. The failure has been confirmed and documented by both an independent repair facility and an authorized Jeep dealership. Check engine light was present prior to each failure event.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730870April 13, 2026
EXTERIOR LIGHTING:TAIL LIGHTS, EXTERIOR LIGHTING
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730865April 13, 2026
AIR BAGS
I was hit on the driver side of my jeep and I was told by multiple EMS on the scene of the accident that my air bags should’ve went off
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11730740April 13, 2026
ELECTRICAL SYSTEM, ENGINE
On 04/12/2026, I was stopped at a red light. The auto start/stop engaged. I removed my foot from the brake, the auto start kicked on, but did not reengage the engine. The notification panel suddenly started blinking, entire panel lit up. The parking brake automatically engage despite not being touched. The option for selecting terrain started toggling through all options. Vehicle then seemingly died. Put vehicle in park. Pressed button to restart engine. Car was successfully restarted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730684April 12, 2026
POWER TRAIN, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The collision alert warning lights have been coming on since the DAY I drove out of the dealership! They tried to dismiss it as my fault - I got too close to something (I was simply passing another car). This has been a constant issue and I’ve told the dealership every time I’ve had it serviced. I’ve had about four times that I’ve been driving at high speeds and the vehicle suddenly slams on the brakes because it’s “thinking I’m gonna hit something.” Usually it’s if I’m passing another car, but it’s also happened when there is nothing near at all. This past week was the last straw!! I was going 70 mph down the highway, had just passed a semi, and all hell broke loose. Jerked me from side to side, the brakes engaged and were jolting me, smoking, grinding, and screeching horribly because they would not give up in trying to stop me. Oil dumped all over and a burning smell, shaking and jerking, couldn’t steer, etc.. during this scary time, the service 4WD light and crash alert lights all come on. Thankfully the semi I was passing was paying attention and did not hit me. I was two hours from home so the Jeep was towed to the nearest dealership. I later learned there is a service recall that JUST came out early March 2026. It’s called 12D and is a software update related to all these codes it’s been throwing and how myJeep has been behaving for TWO years. Software needs to be updated or can have all this stuff that happened to me… because the systems don’t know what to do?? There is also a service bulletin out there that service techs SHOULD be aware of that addresses known issues with the PTU (power transfer unit). I just learned from the dealership that has my Jeep - the PTU is shot!! Imagine that! They have a PTU unit ordered but will not know what else is damaged until they tear into it. It shouldn’t take an injury or death to get notices out there when there are known issues. Thank you! This dealership where my Jeep is finally seems to know what they are doing!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730531April 11, 2026
VEHICLE SPEED CONTROL
I was driving on the Arecibo. P.R. highway when suddently the car started acelererating..i wouldn't show down. There were a lot of cars on the road, so I had to swerve onto the grass and hit a tree car. I dind'd receive any help from highway patrol. The Police were show to arrive. I've done some research and this Jeep Compass has received many complaints about this factory defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730448April 10, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
What component or system failed or malfunctioned, and is it available for inspection upon request? The Powertrain/Engine Control System. The vehicle suffers from a total loss of motive power while driving in traffic. It is available for inspection. How was your safety or the safety of others put at risk? The vehicle unexpectedly enters "Limp Mode" while driving at various speeds in active traffic. When this happens, the accelerator pedal becomes completely unresponsive, forcing the vehicle to a crawl or a dead stop regardless of the flow of traffic around it. This creates a life-threatening risk of rear-end collisions and high-speed accidents, as the car cannot maintain speed or move to safety. I am forced to operate a vehicle that effectively "shuts down" while I am in the middle of the road. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Multiple independent mechanics have confirmed the stalling and electrical instability. Despite replacing the crankshaft sensor and both batteries, the sudden loss of power in traffic persists. Shops have stated the issue is a manufacturer-level failure they cannot fix. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? It has been inspected by independent service centers. The manufacturer has not inspected it yet, as it is extremely hard to duplicate unless it is driven for a certain time at certain temperatures. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The failure is temperature-dependent, occurring almost exclusively when ambient temperatures reach 71°F or higher. When the failure happens, the dashboard displays flashes the drive sign(limp mode). There are no other lights or anything triggered to display what the issue is related to. These symptoms began roughly one year ago, and has returned daily now that it is getting hot again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730257April 9, 2026
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Electrical components failed car shut down while driving and put me and my daughters at risk I had to have a part with the lightning bolt that come on the dash replaced but that's all the inspection there was no warning only flashing engine light and it shut down it first happened June 2025 and has happened 3 times since. Also the cruise control when set will accelerate on its own and I have to hit the button multiple times and the brake to get it to stop and shut off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729394April 6, 2026
ENGINE, ELECTRICAL SYSTEM
Radiator has anti freeze smell when driven long periods of time or sometimes when at idol , also start /stop system not working properly when making a stop vechiel does not want to turn back on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729068April 3, 2026
UNKNOWN OR OTHER
Vehicle message states Stop safely vehicle will shut off soon
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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