Jeep Compass Complaints

4,014 consumer complaints on file.

#11725504March 19, 2026
BACK OVER PREVENTION
The contact owns a 2019 Jeep Compass. The contact stated that while reversing from the driveway, the back-up camera failed to operate normally. The Uconnect system became disabled, which caused other navigational functions to fail to operate as needed. No warning light was illuminated. The manufacturer was notified of the failure and offered to update the software, but at the owner's expense. The vehicle was not diagnosed or repaired. The approximate failure mileage was 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725720March 19, 2026
ENGINE, FUEL/PROPULSION SYSTEM
GOING INTO A TURN OIL LIGHT FLASHED BRIEFLY AND CAR COMPLETELY SHUT DOWN MID TURN THIS HAPPEND 2 TIMES IN A MONTH I HAVE PREVIOUSLY LOGGED A COMPLAINT WHERE THE START STOP DID A SIMILAR SHUTDOWN IN MIDDLE OF DRIVING THIS IS EXTREMELY DANGEROUS THE ISSUE IS ALL OVER THE FORUMS ON JEEP SOMEONE WILL DIE AS A RESULT OF THIS AND NOTHING IS BEING DONE ITS A REAL LIFE SAFTEY ISSUE!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725241March 18, 2026
ELECTRICAL SYSTEM, VISIBILITY/WIPER, UNKNOWN OR OTHER
Issue occurs in [XXX] during normal daily driving, including while reversing and operating the vehicle at low speeds. The malfunctioning touchscreen interferes with safe vehicle operation in parking areas, residential streets, and regular traffic conditions. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725057March 17, 2026
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
On February 18, 2026, while driving approximately 30 mph, the vehicle’s automatic emergency braking system activated unexpectedly. There were no vehicles, pedestrians, or obstacles present. The vehicle came to an abrupt stop, causing the tires to squeal and creating a hazardous situation. A second incident occurred on March 14, 2026, while traveling approximately 55 mph. Under normal driving conditions with no apparent hazards, the automatic braking system again engaged suddenly and without warning, bringing the vehicle to an unsafe and unexpected deceleration. This malfunction poses a significant safety risk, as it could lead to rear-end collisions or loss of vehicle control, endangering both the driver and other motorists. The vehicle was taken to an authorized dealership on March 16, 2026, for inspection. Initial diagnostic testing reportedly found no issues. At my request, the dealership retained the vehicle overnight for further evaluation. Upon pickup, I was informed that a software update was performed on the Adaptive Cruise Control (ACC) module; however, no definitive cause of the malfunction was identified. The dealership also indicated that the manufacturer is aware of similar issues but has not provided a resolution at this time. There were no warning lights, alerts, or prior indications of a malfunction before either incident occurred. The problem has not been resolved and may still be present. The vehicle is available for inspection upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725050March 17, 2026
FIRERELATED
The contact owned a 2021 Jeep Compass. The contact stated that while driving at an undisclosed speed, she noticed black smoke coming from the front passenger side headlight. No warning light was illuminated. The contact stated that prior to the failure, the vehicle hesitated to accelerate as needed. The contact pulled over and safely exited the vehicle with her daughter. The vehicle then caught fire and was engulfed in flames. The firefighters arrived and extinguished the fire, but they were unable to determine the cause of the fire. A fire department report was filed. The vehicle was towed to a tow yard, where it was deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 118,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11724721March 16, 2026
FUEL SYSTEM, GASOLINE
The contact owns a 2012 Jeep Compass. The contact stated that while attempting to refuel the vehicle, the contact was unable to pump more than one gallon at a time. The contact had taken the vehicle to a local dealer, who diagnosed the vehicle and determined that the roll-over valve was defective and needed to be replaced. The contact was made aware of NHTSA Campaign Number: 12V142000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724770March 16, 2026
AIR BAGS
The contact owned a 2025 Jeep Compass. The contact stated that while driving at 70 MPH on the expressway, the traffic came to a stop due to a stalled vehicle in the fast lane. The contact slammed on the brakes to avoid rear-ending the vehicle in front. When the vehicle behind the contact's vehicle could not stop on time and rear-ended the contact's vehicle, from the impact, the contact's vehicle was pushed into the vehicle in front, where it came to a stop. The driver-side and passenger-side air bags did not deploy. A police report was filed. The vehicle was towed to a towing yard, and afterwards, the insurance company towed the vehicle to one of their locations to inspect it and deemed it a total loss. The day after the accident, the contact went to the hospital, where the doctor diagnosed that the contact had sustained four bulging discs due to the accident. The contact was prescribed medication: steroids, anti-inflammatories, and muscle relaxers, and the contact was scheduled for physical therapy. The manufacturer was not made aware of the failure. The failure mileage was 27,218.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11724458March 15, 2026
UNKNOWN OR OTHER
The crankshaft sensor has failed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724485March 15, 2026
UNKNOWN OR OTHER, ENGINE, STEERING
This first occurred on 3/10/2026 and then occurred again on 3/15/2026. When driving the coolant temp warning will randomly come on. This causes the car to lock up. After about 30-60 seconds it goes back to normal. This could very dangerous if I were on the interstate that I take every day to work. I am a mechanic, have hooked it up to a computer and there are no codes. I have tried to research it a learned that it is a consistent issue that seems to be common in the Jeep Compass, going back as far as the 2019 model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723300March 10, 2026
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
We were driving on the highway when the car simply stopped worked. The steering wheel became hard and the gas stopped working while in the middle of the highway. Now the cars is driving but all of the safety lights are on and the safety features are not working. Last week the oil was changed and they reviewed the car and everything was ok, now I need to keep going with my roadtrip in a car I don’t feel safe in, until we can get to a dealership. It’s a car that has 8840 miles on it, less than 6 monte and was taken in to repair the park break 3 times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722645March 7, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, VEHICLE SPEED CONTROL
[XXX] nearly three minutes after dropping my kids off to school, driving near the [XXX] ! My jeep begin to accelerate, I couldn’t control the brakes or steering wheel! I became very scared as I approached a curve upon me reaching the curve, the dashboard and radio screen completely blacked out! I lose complete control of the vehicle, hit and embankment and tree! Cause injuries to my left wrist! I’m still in a splint and have a 5lbs restriction in place, with abrasions to my face as well! Found out from the adjuster yesterday they can’t even get the vehicle to start to retrieve any needed information! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11722604March 6, 2026
ENGINE, ELECTRICAL SYSTEM
Continuously stalls out regardless of speed it has stalled on the highway, in the middle of intersections losing power steering. sometimes restarts right away, sometimes not. leaving me stranded in in the middle of highway/intersections sometimes in very dangerous places. It has had a recall repaired in 2017 before I owned the vehicle however it has had the exact same issues as the recall since I’ve bought it. I’ve spent the past few years trying to look up recalls and communicate with the dealership with zero luck at all. I’ve been told time and time again that it has already been repaired and the 2 years warranty is has expired since. (expired before I even bought the car) Yet the car clearly has has not been properly fixed for the same issues to keep happening. Because lack of help to resolve this issue I have paid out of pocket to have these issues repaired. However again the same issues keep happening leaving me and my family in very dangerous positions time and time again at the mercy of other drivers paying attention. What am I to do? I Cannot afford to keep replacing something that isn’t fixing the problem and leaving us in dangerous positions. Check engine light comes on after the car stalls but goes away after a little bit of driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721711March 3, 2026
ENGINE AND ENGINE COOLING
The contact's daughter owns a 2016 Jeep Compass. While the contact's daughter was driving at an undisclosed speed, the engine seized. No warning lights were illuminated. The driver attempted to restart the vehicle, and the vehicle restarted. The driver waited for several minutes before attempting to restart the vehicle. The vehicle was taken to Midas, where it was diagnosed with a CAM shaft sensor failure. The contact was informed that the CAM shaft sensor needed to be replaced. The vehicle was repaired. The contact was informed of NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling); however, the VIN was not associated with the recall. Approximately one year later, the failure reoccurred. The vehicle was taken back to Midas. The contact was informed that the CAM shaft sensor connector, CAM shaft sensor, crank shaft, and wiring harness needed to be replaced. The contact was informed that the CAM shaft sensor was the only part available. The contact was informed that the CAM shaft sensor connector, crank shaft, and the wiring harness were not available and were on back order. The CAM shaft sensor was replaced. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721368March 2, 2026
ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
The contact owns a 2019 Jeep Compass. The contact stated that while driving at an undisclosed speed, the engine seized, and the parking brake independently activated. No warning lights were illuminated. While attempting to start the vehicle, the vehicle failed to start. The vehicle was restarted after several attempts. The failure had occurred while the [XXX] was an occupant of the vehicle. The failure reoccurred. While attempting to start the vehicle, the battery warning light illuminated; however, the vehicle failed to start. The vehicle was towed to the independent mechanic, where it was diagnosed with PCM failure. The contact was informed that the PCM needed to be replaced. The contact stated that the failure was a known failure with the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 45,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721379March 2, 2026
ENGINE
Ok I purchased this vehicle on 09/24 three weeks later the coolant gage keep going up to high the car will starts slowing down & sometimes just stop while I’m driving ok this been going on since I got it & the same problem is still happening & it’s been a year & the jeep service seems not able to fix the problem and this is my 50th visit so can someone help me with this matter cause it’s dangerous to keep driving my car & not knowing when it going to cut off on me while driving I pray for help before this vehicle hurt me
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721519March 2, 2026
SUSPENSION, WHEELS, STEERING
Tire rods and suspension failed vehicle is unsafe to operate .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721097February 28, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
While driving I stopped at a light and an issues occurred where my stop start light appeared on dashboard. The car turned off for a minute and eventually started back up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720427February 25, 2026
ENGINE
The engine failed while driving on the expressway putting us in a dangerous spot on the outer lane. It was towed to Etscorn’s in Louisville, KY and we were told despite everything looking ok on the outside, there was an internal engine failure of some kind and it would cost $900 to take it apart just to find out. I don’t have that kind of money.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719884February 23, 2026
POWER TRAIN, SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Jeep Compass. The contact stated that while driving approximately 20 MPH, the ABS and Traction Control warning lights illuminated, and the steering wheel and the front passenger’s side of the vehicle were shaking and vibrating abnormally. The contact stopped the vehicle to inspect it and became aware that the front passenger’s side wheel was extremely hot to the touch. The contact deactivated the Traction Control light, and the failure was temporarily corrected before recurring. The cause of the failure was not yet determined. The local dealer was notified of the failure and referred the contact to the manufacturer for assistance. The manufacturer was not yet contacted. The contact was informed that the VIN was not included in NHTSA Campaign Number: 17V301000 (POWER TRAIN). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719774February 22, 2026
ENGINE
2019 jeep compass, 65k miles Car started having misfires while accelerating and decreasing speeds.It stayed pretty consistent at all speeds! Shortly after the car overheated and stated coolant temperature too high. Had it diagnosed and it was confirmed oil is mixing in with the coolant meaning blown head gasket and more than likely engine rebuild/new engine. All regular maintenance has ALWAYS been done. It is absolutely unacceptable that so many people are reporting this same exact issue and nothing is being done. Every other comment is someone stranded or the vehicle has shut off while driving, for the ones whose engine hasn’t failed they are on the verge of doing so. The investigation into this needs to be reopened, how is this not a major safety concern with an obvious engine defect. Is it gonna take several bad accidents, or worse a death ? This needs to be addressed immediately.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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