Jeep Compass Complaints

416 consumer complaints on file.

#11689588September 24, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
I have this 2025 jeep compass and while driving in highway I’m getting the Auto emergency brake is unavailable notification in my cluster window and i’m unable to turn it on. Tried to service multiple times but no fix has been found. I have all the documents handy with the video showing the issue duplicated and still no response from The manufacturer and dealership. It’s a serious safety hazard for me and my family to drive this vehicle in highway. Now the dealership is refusing to provide anymore repairs on this vehicle for this issue and still it remain unfixed. Need help to fix this issue or investigate on this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689436September 24, 2025
ELECTRICAL SYSTEM, ENGINE
The contact owns a 2025 Jeep Compass. The contact stated that while her son was driving approximately 40 MPH, the vehicle started losing motive power. The contact stated that her son observed that the check engine and the Forward Collision Avoidance warning lights were illuminated. The contact stated that her son stopped and turned it off and restarted the vehicle, but after shifting to drive(D) and depressing the accelerator pedal, the vehicle failed to respond as intended. The contact called for a tow truck, and the vehicle was towed to a local dealer. The dealer was unable to duplicate the failure. The vehicle was not repaired. The contact stated the vehicle lost power again, with the check engine and Forward Collision Avoidance warning lights illuminated, with several other unknown warning lights. The vehicle was towed back to the same dealer who advised the contact that a software update had been performed, but had not informed the contact what software had been updated. The vehicle was repaired; however, the failure reoccurred. The vehicle was towed back to the same dealer to be diagnosed. The dealer informed the contact that there was an electrical spike or surge intermittently coming from the vehicle. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 2,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689157September 23, 2025
STRUCTURE:BODY, SUSPENSION, WHEELS
Accident On [XXX] at [XXX], I headed out of the Timberlane Estates neighborhood to go to volunteer at the NWR in Crystal River and was behind 3 other cars going out of the same neighborhood. As I started to turn from [XXX] (25 mph) to [XXX] (decelerating to about 10), I had to fight the steering wheel trying to straighten it out but instead the car continued left and hit a car at the stop sign. This shook me up quit a bit. When I got out, the driver of the hit car and I traded information. We both have State Farm Insurance. Called State Farm to report the incident and took pictures of the front of both cars and of the skid marks. Called my husband and as we waited for the tow truck, we realized that the CV joint (?lower all joint) was totally out, which also caused the tire to flatten as well. We realized from the skid marks that this occurred as I was starting my turn. That’s why I lost control. There were no injuries, though I was shook up thru the next day and sore in my right wrist, shoulder and neck. Car went to Jim Hudson Collision Center Crystal River, FL. Car was inspected by them and the State Farm Insurance adjuster. The attached photos are from the Hudson Collision Center. I have a few taken at the accident site if you want them too. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11688759September 21, 2025
STEERING
I noticed a subtle clunk noise about a month ago coming from the steering wheel and the front left side of the vehicle when turning the steering wheel at a low velocity and also when the car was idle. The noise gradually started becoming more frequent and louder as days went on. As I was driving the vehicle was not driving smooth as usual it almost felt wobbly when turning the steering wheel. There has not been any warning lights or warning messages that came on or alerted me. I thought it could possibly be my front left tire since the noise was coming from the front left side of the car. so I had my tires checked and had a rotation done. The car continued to make the noise and wobbly when I would turn the steering wheel. I felt the vehicle may possibly not be safe to drive especially on the highway so I decided to make an appointment for Monday September 15,2025. I brought my vehicle to the San Antonio Dodge Chrysler Jeep dealership early morning to get the issue checked. I had to leave my vehicle there due to the service advisor stating it would take 2 days for the diagnostic to be done. They inspected the vehicle and ran diagnostic. Two days later let me know their tech test drove the vehicle replicated the clunk noise and used a special diagnostic tool called Chassis Ear tool in order to pin point the issue and found that it was coming from the steering gear. They gave me an estimate stating the steering gear and outer tie rods ends need to be replaced. When I spoke to the service advisor he told me they would have to order a rack and pinion steering gear system. Stated the repair will not be covered under jeep train warranty and my limited warranty already expired just 4 months ago. My vehicle only has 35,500 miles. I keep up with all maintenance and multi point inspections have been done on my vehicle on time. They don’t know why the steering gear has failed and also mentioned they currently have other customer’s Jeep compass there with the same exact issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688244September 18, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
check engine light came on after starting to back out of my driveway,Dashboard lights flashing. car just turned off, turned car back on emergency brake turned on by itself, all exterior lights were flashing. car turned off, I called roadside assistance and they towed to nearest dealership, that was September 4, dealership said they replaced sensor and to come pick up the car,that was Sept 16, when I went to pick up the car, when I started it warning lights came on and all exterior lights were flashing. had to leave the car for dealership to check out, they called and said another sensor was bad, car only has 2013 miles .Still without a car it is now Sept 18, . but I still get to pay my lease payment for the whole month. Also car is due for NYS inspection but dealership cant do because warning lights are still on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688159September 18, 2025
STEERING, UNKNOWN OR OTHER
WHEN I START THE CAR, THE STEERING WHELL IS FROZEN, WILLNOT MOVE AN THE GEAR SHIFT WILL MOVE BUT IT CAR WILL NOT MOVE,, AFTER SEVERAL ATTEMPTS OF PULLING THE EMERCENCY BREAK AN TURNING IT OFF AND GOING THRU THE SHIFT PATTERN , THE CAR MAY MOVE,,,SOMETIMES I HAVE TO SHUT THE MOTOR OFF AN ON TO GET THE WHEEL UNFROZEN AND THE GEARS TO WORK.... HAVE OWNED THE CAR 3 MONTHS AN THIS HAS HAPPENED 4 TIMES.... AT THIS TIME THE CAR IS AT THE DEALERSHIP FOR REPAIR, HOWEVER THEY CAN NOT GET THE CAR TO DO THE SAME THING FOR THEM, SO THEY DO NOT KNOW THAT TO FIX..THEY ARE TRYING TO FIGURE OUT WHAT IS GOING ON...BEING REAL HELPFUL,,BUT CAN NOT FIX A PROBLEM THEY CAN NOT FIND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686286September 10, 2025
ELECTRICAL SYSTEM
The contact leased a 2025 Jeep Compass. The contact stated that the vehicle had failed to start. The vehicle was towed to the dealer, where the vehicle could not be restarted, and the cause of the failure could not be determined. The dealer informed the contact that the manufacturer was notified of the failure and had sent a field technician to diagnose the vehicle, but the cause of the failure could not be determined. The vehicle was not diagnosed or repaired. The failure mileage was approximately 550.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686018September 9, 2025
ELECTRICAL SYSTEM
The contact owns a 2024 Jeep Compass. The contact stated that while driving at various speeds, the left or right turn signal independently activated. The message "Active Lane Management System Unavailable" was displayed on the instrument panel. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685902September 9, 2025
ELECTRICAL SYSTEM
Vehicle was called for Safety recall 88A "refers to a recall for the 2022-2023 Jeep Compass where the instrument panel cluster may not be bright enough, preventing drivers from seeing critical information like vehicle speed and warning lights, increasing the risk of a crash." I've been told a different dealerships that cluster is working as designed even if this is actually dim. Last visit was a Jeep Dealership where they realized cluster was dim but they just decided to mark it "as designed" and were telling me that as a customer I had to pay $1600 USD + tax to fix this issue. In the first place the issue came from the manufacturer as this part is not supposed to fail as being one of the most important due to the nature of this car of being "mostly electrical". They've said that it has been rectified but the true is that still dim and barely see something during sunny days. I'm not willing to pay for something that was supposed to be done in the factory.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685021September 4, 2025
SUSPENSION, UNKNOWN OR OTHER, WHEELS
Aggressive premature tire wear on the inner section of the tire tread on a 2022 Jeep Compass (purchased December 2022). Mostly on the front tires, similar slight evidence on rear tires. Alignment was investigated in March 2025 by commercial repair service center (not dealership). Alignment is within factory specifications. Service manager only recommended replacing the front two tires, as there was nothing they could do for the alignment - pictures attached of front tires. Back tires were rotated to front position with new tires mounted in the rear. Five months later front tires now need replaced with mileage at approximately 28,000 miles. Internet search for similar issue has overwhelming number of complaints documented by other owners across the U.S. and Canada. All complaining of replacing tires due to perceived alignment issues from the manufacturer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684217August 31, 2025
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: BLIND SPOT DETECTION
A few weeks are I bought the car, it started having sensor issues. It would tell me that my brake lights are out, my lane assist is not available, my turn signals are not available, etc. After spending weeks at the mechanics, the dealership gave me the car back and said that everything was fine. A week later, all of the sensors started messing up again one of the sensors that was messing up was the auto brake system. As I was driving on the highway at 75 mph, the car thought that I was about to hit another car. There were no cars around to activate this auto braking system, but the car slammed on the brakes in the middle of the highway. It spent another few weeks with the dealership mechanics and is now having the same issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684207August 31, 2025
POWER TRAIN
Every single time I seen the climb McDonald pass in Helena, Montana the car freaks out says service transmission now no matter if I do it at 55 miles an hour or 75 miles an hour, which is about as fast as it’ll go up the pass, it goes in the limp mode, shuts off the fuel pump says service transmission now every single light on the dash that could come on comes on. I don’t know what’s going on with it. I’ve taken it to the dealership. They can’t seem to figure it out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684206August 31, 2025
ELECTRICAL SYSTEM, POWER TRAIN, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Service four-wheel-drive light keeps on coming off and on on the dash and drive mode unavailable keeps on flashing on the dash no idea why have taken it to the dealership. They cannot figure it out. I’ve asked them to submit a ticket to corporate. They still can’t figure it out. The codes are stored in the system, but they can’t seem to get the codes to go active when they drive it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684143August 30, 2025
ELECTRICAL SYSTEM, ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On 8/26/25 I got the 88A recall fixed on this jeep at Duluth dodge in Duluth mn .. I left dealership and my ac stopped working brought it back they fixed and it and got it working now on 8/30/25 I’m at a stop light and my jeep stalls, it went to go start for me to drive and it died. The emergency brake came on and I couldn’t get it off the state trooper actually helped me get it off. Had to get my vehicle towed to my house. All lights come on but it says “blind spot alert temporarily unavailable “ check engine light is on and my jeep will not start. I was stranded on a busy road at a stop light with my child in the car . I know this is due to the recall cause my jeep ran just fine and did not have any issues until this recall was “fixed”. This recall actually has my jeep not working at all. All failure lights came on after my jeep stalled and wouldn’t turn back on. From what I’m reading this is exactly what happened to other people . Please FIX THIS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683557August 28, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM
Stop/start system malfunction this is the 2nd time I've had to fix this problem the first time was with dealership in Henderson ky and it will cause more problems later big expenses and a whole vehicle failure so before im out to much money and left with no working vehicle that I still got to pay for i will be returning it this system failure has almost caused a major crash and has caused missed days at work
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680434August 13, 2025
ELECTRICAL SYSTEM
The contact owns a 2025 Jeep Compass. The contact stated that while his son was driving 65 MPH, several unknown warning lights illuminated, and the vehicle lost power. A dealer was contacted. The vehicle was towed to the dealer to be diagnosed; however, the diagnostic result was unknown. The battery was replaced, and the vehicle was repaired. The contact stated that the failure had occurred four times. The manufacturer was notified of the failure and opened a case. The approximate failure mileage was 10,731.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680052August 12, 2025
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
Purchased Jan 20 2024 Battery issues started in April 2024, battery started melting a particular component, i had to replace the battery, the melting was still happening, I went to another jeep location, to get a fuse component that keeps wires separate, the melting still happened. I told the original Jeep dealership about each thing, they told me to bring it in finally and told me I had to pay for a wire harness to be run throughout the car, 3000, to 1800, and then 0, for a "malfunction they found and fixed" After Wire harness situation and price de-escalation after i told them they shouldjust take the car back because i dont have 3000; the start stop now not cooperating, has been happening since Aug 2024 in daytime with lyft rider in car. Stopped for a few months then repeated in October at night with other guests in car. Today (07/14/2025) Before 2 shift of lyft (before 7:50pm) The car stopped 6 times, 2 times with 2 different lyft riders in car. 4 times by myself, 1 time on the highway 2nd to 1st lane, with 18 wheeler behind me. This time it started back immediately but with 2nd passenger in car and 3rd time on my own it took several minutes before turning back on. Car stopped driving again today 07/15/2025 (recorded video) Now the car has a serv 4wd and the engine light is on, and I dont know whats wrong with the car. Its stressful, and I'm ready to give the car back for trade in value. Car still stops when it wants, its difficult to get a video as its happening, but the car just starts shaking, and stops driving no matter where I am. Everything will be easier to explain over the phone or in person, I am very scared of this car, this is my only source of income and now the Check engine light is on and I don't know whats wrong with the car. I've never had this many issues with a car and its the youngest car I've had. Ive seen many complaints about Jeep compass in particular after 2016. Having more problems and all similar to each other as the years go by.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679989August 11, 2025
STEERING, POWER TRAIN
Since 20,000 miles I have had problems with my steering column. I first took it in back in August of 2023 due to a clunking noise coming from my steering wheel. When I first took it in my suspension was tightened but this did not resolve the issue. When I took it back in a week later I was told I needed to replace my rack and pinion. The rack and pinion was replaced but my car still had the faint clunking sound. The clunking came back a year later. At 30,000 miles I was told both of my front axles had failed and both were replaced. The clunking sound still remained but faint. Seven months later the clunking returned once again and much more aggressively (I was out of warranty at this point). I was told one of my axles failed once again prematurely and was replaced after sitting for nearly a month. When I got my car back after nearly 4 weeks i noticed the exact same aggressive clunking noise in my steering column. I returned my car back a week later for a new diagnosis after speaking with the service manager. The report came back stating that both of my lower control arms went bad and needed to be replaced. Also discovered was a bad intermediate shaft causing the clunking noise. The dealership decided to goodwill the service to fix my lower control arms since it was a dangerous situation to drive in and I had been driving my car like this for 20,000 miles since I originally took the car in. The dealership says they can not do anything about the intermediate shaft which could cause me to lose all steering abilities and cause a serious car accident. I no longer feel safe in this car and 100% believe this car is a lemon.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679015August 7, 2025
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2022 Jeep Compass. The contact stated that the instrument panel was blank. While driving during the day, the instrument cluster screen was not visible. The contact linked the failure to NHTSA Campaign Numbers: 23V576000 (Electrical System) and 23V058000 (Electrical System); however, the VIN was not included in the recalls. The contact called the local dealer, who confirmed that the VIN was not included in the recall and informed the contact that the repair would be an out-of-pocket expense. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678806August 6, 2025
EXTERIOR LIGHTING, UNKNOWN OR OTHER
On [XXX], a rental vehicle issued by Enterprise was stopped due to an expired North Carolina license plate [XXX] ) and a defective taillight. The expired plate was physically affixed to the Jeep Compass at the time of rental, yet Enterprise’s rental receipt showed a different plate number [XXX] ). This discrepancy was never disclosed before the stop and was repeatedly denied by Enterprise staff for months. Multiple Enterprise representatives—including the branch manager where the vehicle was rented—insisted the Jeep had “only ever” had the [XXX] plate in their system, despite the North Carolina plate being listed on the signed rental agreement and cited by law enforcement. Later, Enterprise claimed the vehicle was re-registered in another state after impound, which altered internal records. This retroactive change created a misleading paper trail that misrepresented the actual tag on the vehicle during the rental period. The expired plate and defective taillight directly triggered a law-enforcement stop, exposing the authorized driver to legal risk, arrest, and vehicle seizure. This unsafe condition should have been identified and corrected before releasing the vehicle, per standard fleet-safety procedures. After impound, personal property left in the vehicle—including electronics—was denied by Enterprise staff as ever existing, despite multiple third-party witnesses confirming its presence. One electronic item was later tracked via GPS to a private residence unrelated to any Enterprise location, after which it was abruptly “found.” Other property remains missing. failure to ensure vehicle roadworthiness, improper record-keeping that concealed the true plate assignment, and mishandling of customer property after impound. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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