Jeep Compass Complaints

4,014 consumer complaints on file.

#11739652May 23, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
The adaptive cruise, automatic emergency braking, and forward collision warning turns off randomly and the warning lights come on saying they are not working and to take it to the dealership. This has happened around 8 to 10 times. The first being under 1000 miles. I took it to the dealership then and they said nothing was wrong and I need to keep the sensors clean. It makes no difference if the car is just washed or dirty. I’ll be driving on a city street or highway and all of a sudden the warning lights are on. Sometimes they go off by themselves. Sometimes after I turn off the car they are on but when restarted they are off. Finally tonight about 5:45 on the highway multiple warning lights went on. Engine, all safety warnings, transmission warning, overheating warning. I pull over and all the transmission fluid began to pour out onto the highway. I had to pay 178.00 and wait on the shoulder of a two lane highway for about an hour and a half before the tow truck arrived. I had it left at the dealership and had to pay 80.00 to get a Lyft to my house an hour and 25 minutes away. I will find out tomorrow about the transmission failing but they won’t do anything about the other safety systems going off at random.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739283May 21, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
UNKNOWN On just a regular day the vehicle stop showing on the screen the camera to back up , and glitching . The whole screen went out slowly by slowly . One day the screen lights up and you can see camera to warn you on cars and the next it doesn’t show anything on screen and it turns black . You can’t even read the temperature either because the screen blacks out or starts glitching really bad. I went to dealership and no recalls on that particular item .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739305May 21, 2026
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:THROTTLEBODY/MANIFOLD
The contact owns a 2014 Jeep Compass. The contact stated that while driving at an undisclosed speed, the vehicle suddenly lost automotive power. Several Unknown warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired due to a towing issue. In addition, the contact stated that the vehicle was taken to a local independent mechanic, where it was repaired for an electronic throttle body control unit failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738885May 19, 2026
UNKNOWN OR OTHER
Both headrests on our 2015 Jeep Compass have deployed. It happened while parked in our driveway and without warnings or symptoms. The headrest in the passenger's side happened first, then maybe two months later the headrest in the driver's side deployed. Both times the car was in the driveway not in use. This is a safety hazard because in case of an accident the headrest is not protecting our heads. I have seen many other Jeep owners having the same issue and it has not been resolved. I called one of the Chrysler dealership near me and they said I would have to pay out of pocket, which doesn't make sense since this is a Jeep failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738883May 19, 2026
AIR BAGS, SEAT BELTS
I was involved in an auto accident on May 18, 2026. I was hit by a person driving a Honda Accord on the side of my vehicle. The impact made all of the passenger side airbags deploy, but only the driver’s side steering wheel airbag and knee airbag deployed on the driver’s side of my vehicle. Also, the seatbelt did not lock, so I was forced into the driver’s door.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11738824May 19, 2026
UNKNOWN OR OTHER, ENGINE, ELECTRICAL SYSTEM
The engine will shut off completely while traveling a a normal rate of speed. The temperature gauge will malfunction and report high temperature (when there is none) and the engine will shut off. It cannot be restarted without putting the car in park and pressing the brake while in the midst of moving traffic. This has happened to me multiple times. At first, turning off the auto stop/start feature would prevent this form happening but turning it off no longer prevents this. This happens randomly and cannot be reproduced manually. It is also extremely dangerous and upsetting when this happens in highway traffic at speed. The Jeep also seems to have a parasitic drain on the battery and both batteries had to be replaced by the dealer. My research shows that there have been alt least 15 similar complaints filed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738275May 16, 2026
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
The headlights and interior lighting flickers when turned on. The vehicle often will not start, but once hooked up to a jumper pack starts immediately despite the batteries being inspected previously and being okay. The start/stop function doesn't always work, and the engine stalls while driving, causing a massive safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738323May 16, 2026
UNKNOWN OR OTHER
Hearing a humming noise but when locked in 4wd lock it goes away. This is the clutch plates in the rear differential chattering and binding up. Over time this will wear bearings and gear out which in turn will lock up the rear differential causing a accident by loss of control. Jeep covered this problem up by a software update to the computer. All this does is change the behavior of the system as a whole not fix the problem. They need to recall it and change the rear differential and fix the clutch plate dragging that is causing all these issues
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738361May 16, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Engine light came on, breaking light, abs
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737932May 14, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: WARNING, FORWARD COLLISION AVOIDANCE: WARNINGS
Adaptive Cruise Control & Phantom Braking: On multiple occasions while traveling at highway speeds (approx. 70 mph), the vehicle has engaged in aggressive "phantom braking." Despite clear road conditions and no vehicles or obstacles in the vehicle's path, the system suddenly slams on the brakes, dropping the speed to 50–55 mph. This creates an immediate risk of a high-speed rear-end collision. The instrument cluster frequently displays service warnings for the FCW, ABS, BLIS and the lane departure systems. Transmission & Powertrain Hesitation: At lower speeds, the transmission exhibits significant hesitation and "sputtering." When attempting to accelerate from a low speed or a stop, the vehicle falters and fails to engage smoothly until significant additional throttle is applied. This erratic power delivery causes the vehicle to lurch, which is particularly dangerous when merging into traffic or turning across lanes, as the vehicle does not respond predictably to driver input. Manufacturer/Dealer Response: I presented these safety concerns to a local Jeep dealership, suggesting a software glitch or sensor malfunction. Despite the vehicle being well within the factory warranty period, the dealership refused to perform diagnostic work or updates under warranty, stating I would be responsible for labor costs because the cause could be "numerous things."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737491May 13, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While on the open road, no vehicles or obstructions ahead or behind, the jeep suddenly and momentarily jolted. Causing a similar reaction to what it feels like to have a minor collision, a sudden application of brakes, or perhaps a similar feeling hitting something small at highway speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737453May 12, 2026
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
Relay box underneath drivers side headlight prone to corrosion, causes jeeps from this era to stall and die randomly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737303May 12, 2026
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, SERVICE BRAKES
While cruising at 36mph, we decided to initiate the cruise control. Upon reaching a slow-down traffic ahead, the brakes were applied to slow the vehicle, however the cruise control did not disengage and the brakes did not stop the vehicle. The brakes were pressed three times and still the car could not stop. We were in a two-lane road with an opposite direction lane on the other side of the grassy median. We saw an opening in between the stopped vehicles and crossed over from right to left lane into the grassy median, hit a ditch, and did a sharp turn into opposing traffic, almost hitting another vehicle as they moved out of way, and stopped the vehicle on the opposite side of the road. When the vehicle hit the ditch crossing the median, the right front tire popped and helped in stopping the vehicle. Four family members including myself were in the vehicle and there were several cars already stopped in the lanes. This incident caused great safety concerns for my family and the vehicles around us. Had we hit the cars while crossing over, it would have caused a chain reaction of "hits" as the cars were already lined up and stopped. We brought the car to the Jeep dealership and they did confirm that the internal valve body failure and TCM fault contributed to improper communication within the transmission. They did replace the TCM and valve body assembly, reprogrammed the module and road tested the vehicle. The auto stop/start warning light came on after the incident. They performed a battery test for the main and auxiliary, and both failed load test and read at low voltages. Both batteries were replaced and fault codes cleared. Upon receiving the vehicle, I tested the cruise control component and it has been working for the past three months now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736500May 8, 2026
BACK OVER PREVENTION
The contact owns a 2018 Jeep Compass. The contact stated that while operating the vehicle the rear backup camera screen had malfunctioned and was unreadable with lines and a whited out image displayed. The was taken to the local dealer who diagnosed that the camera needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736234May 7, 2026
AIR BAGS, SEATS
i rearended someone around 30 miles an hour going around a turn and my airbags did not deploy and my seat was so uncomfortable my hips are a little fucked up
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11736068May 6, 2026
VEHICLE SPEED CONTROL, POWER TRAIN, UNKNOWN OR OTHER
Vehicle stopped acceleration at highway speeds on way to work in narrow highway stopping traffic and semitrucks narrowly missing collision. Dealership states the transmission cvt was leaking and therefore caused the issue that costly repairs are unaffordable for me. Bought used from private party a month before the incident now leaving me no funds to repair and no transportation to return to work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735852May 5, 2026
POWER TRAIN
The contact owns a 2007 Jeep Compass. The contact stated that while driving at 65 MPH the vehicle stop accelerating. The vehicle lost motive power. No warning lights were illuminated. The vehilce local dealer where it was due to the transmission fluid. The vehicle was not repaired. The manufacturer was contacted and a opened case. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735807May 5, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Driving the vehicle under normal conditions and no obstacles in the vicinity, the forward collision warning will engage and in some instances cause automatic breaking causing temporary loss of control. Sensors are clean, software appears up to date.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735697May 4, 2026
POWER TRAIN
Vehicle has a major safety defect unknown as to component causing. While driving at freeway speeds the vehicle suddenly has sudden jolt as if vehicle switched into park suddenly. This causes seatbelt tensioner to lock and for the 0.5 to 1 second speed reduced instantly as if slamming on brakes causing vehicles behind to almost hit me. This has now happened on 3 separate occasions but cannot be replicated on demand by anyone. No warning lamps no indicators of anything like open door, parking brake, or any forward collision system showing on instrument panel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735421May 3, 2026
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Car jerks and temp gadgets jumps too high. Message reads high coolant temperature.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Compass