Jeep Compass Complaints

4,014 consumer complaints on file.

#11729120April 3, 2026
STEERING
Three times now, my steering wheel feels like it’s jerking out of my hands and difficult to turn. It has happened at low speeds while maneuvering in parking lots. I’m afraid it’ll happen at higher speeds as it gets worse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728909April 2, 2026
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact purchased a 2017 Jeep Compass. The contact had traded a prior vehicle for the Jeep. The vehicle was a private sale. The following day, the mileage jumped nearly 40,000 miles. At the time of purchase, the mileage was 110,246 and the next day the mileage was 154,085. Since owning the vehicle, the contact stated that the mileage had gone back and forth between the two mileages. The contact obtained a vehicle history report online, which confirmed that there was a mileage discrepancy. The vehicle history report showed that on December 12, 2025, the mileage was 177,382.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728362March 31, 2026
ELECTRICAL SYSTEM
Car just cuts off. Batteries are good, alternator good no codes! Rpm goes to o cuts off parking break comes takes a couple of seconds to start then cuts off at random times while driving very unsafe!!!! Taken to dealer can’t find anything wrong!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728373March 31, 2026
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Vehicle traveling at highway speeds 70 mph, will suddenly slam on brakes. While there is nothing in front of the vehicle and or sensor. weather type was clear not a sight of rain or snow.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727899March 30, 2026
ENGINE, ELECTRICAL SYSTEM, SERVICE BRAKES
After replacing both batteries in my jeep compass 2019. The “Stop safely vehicle will shut down” message kept coming on. In traffic the car shut off completely and wouldn’t start. This is a reoccurring issue and jeep doesn’t care. It needs to be fixed. To shut off completely during driving is a safety hazard!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727744March 29, 2026
ENGINE
Oil compsuption
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727851March 29, 2026
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VEHICLE SPEED CONTROL
It appears to be the Body Control Module that gave out. While driving home in the evening from work, the vehicle stopped accelerating beyond 20 mph. Further, the passenger windows stopped working, as did exterior tail, emergency, and turn signal lights. The dealer was unable to directly confirm that the BCM was the problem, however, it was confirmed the problem was not fuse, battery, or engine related. No inspection of the component or vehicle to date. No warning lamps or messages appeared. It was raining outside, the vehicle started as normal, and moved as normal for approximately five minutes, then suddenly the vehicle stopped accelerating forward placing myself and others in harm's way.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727330March 26, 2026
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, ENGINE
-Vehicle would not start several times, this occurred just after purchasing, then battery was replaced and it occurred again over the course of 8 months. -A few days ago after getting the jeep to start, the RPM would not go >2 and the speed would not increase >20 MPH. This happened on PA220 with speed limit of 40MPH causing a near-wreck when pulling out onto the road and not being able to accelerate to the flow of oncoming traffic. My 6 year old child was in the vehicle with me. -Yesterday I stopped for gas & turned the engine off, then it would not start up again. Another person used their vehicle to jumpstart the jeep with jumper cables. The dash showed there was a “coolant issue” and to check the engine. The jeep was inspected today and serviced with no issues to the battery, it was not the cause. -Previously on multiple occasions the front screen for the radio would not turn on, has glitched and flickered, would not connect to cords plugged in for carplay, chargers will not charge the phone/connect inconsistently (multiple different chargers, worked in other vehicles/outlets), screen would be black but radio would play and unable to turn off/adjust the volume, screen “buttons” will not work/respond to touch often. I have video of this happening, unable to upload footage to this complaint. Can provide if necessary. -Per the service dept at Tyrone Ford Dealership, the O2 sensor is on along with several other codes regarding this issue. This is a manufacturer’s defect, not a user error. It is a safety concern and is not something the consumer should be held accountable to pay for/fix. This is poor craftsmanship on Jeep’s part and needs resolved on their dime, not a single mother’s.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727337March 26, 2026
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
The contact owns a 2017 Jeep Compass. The contact stated that while driving at 30 MPH, the vehicle and the steering wheel started shaking abnormally. Several unknown warning lights were illuminated. The contact pulled over to the right side of the road, turned off, and exited the vehicle to inspect the brakes. The brakes on the vehicle and the brakes were extremely hot. The contact reentered and started the vehicle after five minutes, and the vehicle operated as intended. An independent mechanic was contacted. The vehicle was taken to the independent mechanic to be diagnosed, and it was determined that the brake caliper needed to be replaced. The brake caliper, rotors, and brake pads were replaced. The contact associated the failure with NHTSA Campaign Number: 17V301000 (POWER TRAIN); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727245March 26, 2026
AIR BAGS, SEAT BELTS
The contact owns a 2021 Jeep Compass. The contact stated that while driving at an undisclosed speed, the air bags warning light illuminated on the instrument panel with the message "Air Bags Wiring Fault" displayed. Additionally, the contact stated that the passenger’s side seat belt latch was defective and failed to latch properly. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 72,972.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726914March 25, 2026
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
The contact owns a 2018 Jeep Compass. The contact stated that while receiving an oil change, the contact was informed that the passenger’s side headlight failed to operate. The contact attempted to replace the light bulb; however, the headlight failed to illuminate. The original light bulb was reinstalled. The contact stated that the START/STOP system failed to restart the vehicle after an idle stop. The message “Battery Charging System Failure” was displayed. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 175,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726938March 25, 2026
ENGINE
I was driving home from work and stopped at the stoplight. When the light turned green, I tried to accelerate and the engine stalled. The service engine, electronic throttle control and the stop/start system warning lights all came on. I waited a few minutes and restarted the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726941March 25, 2026
ENGINE
I was driving to work at about 4:30am and was stopped at a stoplight. When the light turned green I tried to accelarate and the engine stalled. The engine temperature warning light came on. I waited a few minutes and the vehicle started right up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726791March 24, 2026
FUEL SYSTEM, GASOLINE
The contact owns a 2012 Jeep Compass. While the contact's daughter was driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the engine seized. No warning lights were illuminated. The contact stated that the failure occurred in the middle of the road. The vehicle was pushed to the shoulder of the roadway. The contact stated that while attempting to restart the vehicle, the vehicle failed to restart. The vehicle was jumpstarted and driven to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. In addition, the contact stated that the failure was a known failure with the vehicle. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726821March 24, 2026
UNKNOWN OR OTHER, ENGINE, VEHICLE SPEED CONTROL
While driving at any time, the speedometer will instantly drop and the car feels like it's about to shut itself off. After a diagnostic with a mechanic, they stated this was the crankshaft issue; similar to a recall for other 2016 jeep compass. My vin is not currently associated with this recall notice, however based on these safety defects, it seems it should be considered under the recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726728March 24, 2026
POWER TRAIN
The contact owns a 2024 Jeep Compass. The contact stated that while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. The contact pulled over and restarted the vehicle. The vehicle was taken to a dealer, where it remained for approximately one month; however, the dealer failed to duplicate the failure. The dealer requested that the contact drive with a mechanic to pinpoint the failure experienced with the vehicle. The mechanic requested to drive the vehicle on the parkway, but the contact declined. The contact returned the rental vehicle and drove the vehicle back to the residence. The manufacturer was notified of the failure but offered no assistance, and the contact was provided a case number. The vehicle was not repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726640March 24, 2026
POWER TRAIN, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Note: The vehicle is totaled, and GEICO Insurance is in possession. A month ago, we received Brake warnings. We brought the vehicle to a mechanic to get checked and it passed. We did not get the warning again. 2 weeks ago, while turning into our driveway, as we were almost stopped, but still in the turn, the vehicle made a noise similar to the Auto Stop/Start feature. The power brakes and steering stopped working (everything was stiff). The car accelerated, and we hit the corner of our garage (because we did not complete the turn into the driveway). The vehicle then hit a tree where it came to rest. The collision avoidance, didn't kick in. Unsure about the final speed of the vehicle, but it was fast enough to deploy the airbags and total the vehicle. There is a police report with the Closter, NJ Police.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11726595March 24, 2026
ELECTRICAL SYSTEM
The infotainment screen in my 2021 Jeep Compass has developed a display failure where the screen is glitching and unusable. The issue persists after restarting the vehicle and appears to be a hardware malfunction. This affects visibility of navigation, backup camera, and vehicle settings, which creates a potential safety concern while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726255March 23, 2026
ENGINE, STRUCTURE:BODY, POWER TRAIN
failing component: Transmission / Powertrain. The transmission is jerking aggressively when shifting into gear. yes, the vehicle is available for inspection. I currently have the vehicle in my possession. How was safety put at risk? The vehicle jerked violently into gear while accelerating from a stopped position at an intersection. The force was strong enough to physically jolt both the driver and passenger. This creates a safety risk due to unpredictable vehicle behavior during acceleration and could lead to loss of control or increased risk of collision. Has the problem been reproduced or confirmed? YES – the issue has occurred after the vehicle was returned following transmission replacement. The dealership has attempted multiple transmission replacements, indicating an ongoing unresolved issue. Has the vehicle been inspected by anyone? YES – inspected and repaired multiple times by dealership service department. Transmission has been replaced multiple times, including a failed replacement while still at the dealership. Warning lights or prior symptoms? NO warning lights were present. Prior to the failure, a whining noise was present, which was previously reported to the dealership as a suspected transmission issue. The vehicle was brought to a dealership for a transmission-related issue and has undergone multiple transmission replacements. After the most recent repair, the vehicle was returned with the issue unresolved. On March 22, 2026, while accelerating from a stopped position at an intersection, the vehicle jerked aggressively into gear. The force was significant enough to physically jolt both the driver and passenger. Despite multiple repair attempts, the transmission is still not operating correctly. This creates a safety concern due to unpredictable shifting behavior. Additionally, the dealership drove the vehicle approximately 3,000 miles while in their possession, yet the issue remains unresolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726025March 21, 2026
ENGINE
Cars stalls at intersection and is had to restart. We have been disabling the auto start feature to avoid this potentially dangerous situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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