Jeep Compass Complaints

4,014 consumer complaints on file.

#11499777January 2, 2023
UNKNOWN OR OTHER
Several times I’ve had a “Coolant Temperature Too High” warning flash and then my car temporarily loses power before recovering. It has happened 4 times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499466December 30, 2022
VEHICLE SPEED CONTROL
I drive a 2016 jeep compass and I was heading into work at 5AM when my electronic throttle control light, check engine light and traction control light all came on. I lost the ability to accelerate so I pulled off on the side of the road and turned off my car. When I turned it back on only the check engine light came on so I started driving once again but my throttle control light blinked on a couple of times causing my vehicle to automatically slow down. I limped my car to work then home again with the same problem(same lights on). I have looked up to see what other jeep owners have said about this and they're several complaints of the throttle body failing but jeep not doing anything about it. This is a big problem that needs to be taken care of before someone seriously gets hurt when it goes out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499475December 30, 2022
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Engine stalling, false overheating reading, battery failing. Radio screen getting stuck with review camera, radio not shutting off after vehicle shuts off, car in park but is not recognized by the system, TIMP issues stop and start function not working properly, losing oil, ESC needs attention. A whole lot of headache. Car has been broke down for a month with 27000 miles and making payment unable to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499300December 29, 2022
POWER TRAIN
Noticed oil on ground and took car in for check and mechanic said there might be a defect with transmission case as it is leaking atf. Also left transmission axle inner boot is leaking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499370December 29, 2022
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
Vehicle warning lights for Service 4wd, ABS and the A! with arrow flashed on. The vehicle lost the ability to accelerate while turning at the stop light. Coasted to side of the road. Powered Vehicle off then back on. Stop/Start error message flashed on screen "start/stop unavailable Service Stop/Start system" Oil and coolant levels are good. Only error message remains is the stop/Start system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499438December 29, 2022
STEERING, VEHICLE SPEED CONTROL, ENGINE
Yesterday I had the Crankshaft Position Sensor replaced because of the ongoing stalling while idle and stalling while in motion issues. Today it has stalled 5 times while in motion on surface streets and the highways going over 40 mph and twice in a parking when sitting idle or initial startup. For the times when in motion and it stalled I was able to get off the road and avoid any collisions. This is unsafe, the truck must sit for an unknown period of time before it will restart. I am currently sitting on the freeway with hazards until it restarts. I spoke with Chrysler recall and they say there is nothing wrong with the truck and the information online showing multiple 2016 Jeep Compass stalling issues doesn’t mean anything because it’s not in the Jeep database. In the past when it stalls the check engine light normally does not come on. In my research it shows other owners being told the dealer cans dx anything because no errors. We are supposed to just drive these death traps until one of us dies before Chrysler will do anything. I am not financially able to go to a dealer and pay for diagnostics and repairs. As it stand I paid over $400 yesterday for that one part to be replaced. When will Chrysler be held accountable for these safety issues related to driving a vehicle that stalls and loses power while in motion. Then will not restart for an unknown amount of time. Why do we have to possibly pay with our lives. If this truck actually held value l could trade it in. But I can’t it’s worth 5k on kbb and the note is at 17k. In a previous complaint I got the mileage wrong and stated 116k.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499280December 28, 2022
ELECTRICAL SYSTEM, ENGINE
My car stalls while driving often. I’ve also experienced my car shutting off while driving a few times. It sometimes shows a red lightning bolt. I am very scared for my life and the lives of other drivers while I drive this vehicle because I never know if or when my car will stall in the middle of me driving at speeds above 50 miles per hour. The car will usually stall for about 10-15seconds and then power back on, but sometimes the car just shuts off and slows down so I have to pull over because it wont accelerate since the car just shut off. After pulling over, I wait bout 10 minutes and turn the car on and it’s fine. I took it to a mechanic multiple times and they can’t find the issue. They said they can only see what I’m talking about if the dash shows the check engine light but my check engine light is not on. This vehicle is not safe and I’m so afraid of the car shutting off mid driving. This started 2 years ago but the shut offs and stalls have been more frequent this year. Mechanics kept telling me it was probably spark plugs and we’ve changed those and the coils more than 6 times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498940December 27, 2022
SUSPENSION, STRUCTURE
The contact owns a 2016 Jeep Compass. The contact stated while driving 35 MPH, the vehicle was swinging from side to side, almost striking the side rails. The vehicle was taken to the dealer and the contact was informed that the front passenger’s side control arms and bearings needed to be replaced. The vehicle was repaired but the rear of the vehicle experienced a similar failure. The vehicle was not repaired. On another occasion while driving at an undisclosed speed, the contact felt warm water dripping onto her leg. The vehicle was taken to the dealer and the contact was informed that the air condition pipe was clogged causing the antifreeze to back up and leak. The pipe was unclogged. The manufacturer was contacted and stated there was no recalls on the VIN regarding the failure. The failure mileage was 117,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498951December 27, 2022
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION, ENGINE AND ENGINE COOLING:ENGINE
The contact owns a 2018 Jeep Compass. The contact stated while driving at an undisclosed speed and approaching a stop light, the vehicle lost motive power. The contact stated that the oil pressure warning light was illuminated. The contact was able to restart the vehicle. The contact later noticed that the oil and coolant levels were low. The contact stated that he topped off the oil and refilled the coolant reservoir; however, the failure reoccurred. The contact topped off the oil and the coolant reservoir for a second time. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498970December 27, 2022
SERVICE BRAKES
I have a lease car with just over 37 months and was told by the dealership the brake pads and rotor need replace because I did not drive the car enough. The car has only 20k miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499067December 27, 2022
ENGINE, STEERING, VEHICLE SPEED CONTROL
While driving the vehicle shut down, I lost all steering. It has a history of stalling while driving, stalling while idle, and not restarting for random periods of time. After getting the vehicle restarted it stalled again two more times while driving. I parked in a parking lot for a shopping center. When I cam out after a period of 30-45 minutes - the vehicle will not start and just turns over and over. I used FIXD to determine the camshaft position sensor was listed as a "major" issue - error P0335. I believe this vehicle is unsafe and it is only a matter of time when I will be injured due to the stalling and non-restarting issues. I also believe Chrysler is responsible for this problem. Considering the vast amounts of user evidence online of other owners having the same issues - Chrysler is just waiting for them to age off the road. I purchased the vehicle from Carmax on 6/18/2022 and feel I was sold a lemon. I have made a complaint on this site before. I have called Chrysler and they say there is nothing wrong with my vehicle - it has been repaired and they did their part. Obviously this is not the case for mine and thousands of other owners across the country. Why are we the ones who have to suffer at the negligence of the automaker? Do I have to die or become severely injured for them to take responsibility for their design and manufacturing flaws? Do others have to suffer irreparable damage also? Why won't the government do something about these unsafe vehicle we were sold? It is not enough to say "well there are no active recalls".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499096December 27, 2022
ENGINE, UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Vehicle stalled out and locked up after stopping and attempting to accelerate. The vehicles emergency brakes locked on, the vehicle could not turn off with the ignition button, and when looking under the hood the electrical components had a low buzz to it. Vehicle could not turn off emergency break, accelerate, and engine turned off...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498938December 27, 2022
ELECTRICAL SYSTEM
After operating the vehicle for more than 45 minutes radio volume fades and can't hear radio and/or navigation, nor make wireless calls. Volume will not work again until car sits overnight. These vehicles are purchased by people that sometimes drive long distances in inclement weather - not having access to these features (such as radio access to hear weather and road closures) is a hazard. As is not being able to hands free telephone access. Problem is widespread, dealers aren't aware of it, don't know how to fix it, and is widely discussed on MyJeepCompass site by owners who are experiencing the problem shortly after purchase.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498937December 27, 2022
ELECTRICAL SYSTEM
After operating the vehicle for more than 45 minutes radio volume fades and can't hear radio and/or navigation, nor make wireless calls. Volume will not work again until car sits overnight. These vehicles are purchased by people that sometimes drive long distances in inclement weather - not having access to these features (such as radio access to hear weather and road closures) is a hazard. As is not being able to hands free telephone access. Problem is widespread, dealers aren't aware of it, don't know how to fix it, and is widely discussed on MyJeepCompass site by owners who are experiencing the problem shortly after purchase.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498854December 26, 2022
UNKNOWN OR OTHER, BACK OVER PREVENTION: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The vehicle kept telling me that stop start is unavailable service stop start then there would be a battery on the left side on dashboard showing. Then it would say stop safety vehicle will shut off soon. Called both dealerships by my house to see if I can get the vehicle serviced one of the advisers told me the vehicle would not shut down that it would be okay to drive out of town. Brought my jeep into another dealership and their adviser told me the same thing. Last night 12/25 I was able to pull my car into a neighborhood before my vehicle completely shutdown I had it towed to my house.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498792December 25, 2022
ELECTRICAL SYSTEM
My car kept giving me messages transmission, check engine, your car will shut down. All messages then came across the dash and it stopped running. I took it to keep dealer they put it on the diagnostic machine. Replaced my 12v start stop battery and said it’s all good to go. Drove about 25 miles and another message came on drive around in a circle and recalibrate. Drove another mile and a message said engine will shut down and it did. Tried to start it it wouldn’t start but my brake lights and my flood light remained on and I couldn’t lock my vehicle. Checked it 8 hours later car was completely dead. Pretty sure the battery was drained It was Christmas Eve will wait until Monday to have it towed for the second time. .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498652December 23, 2022
POWER TRAIN
The contact owns a 2022 Jeep Compass. The contact stated that the dealer previously replaced the PCU and axillary battery, and reprogrammed the TCM; however, the failure recurred. The contact stated that while driving at an undisclosed speed, the vehicle jerked and then lost motive power with the Auto Start/Stop warning light illuminated and the "Stop Safely, Vehicle Will Shut Off Soon" message displayed. Additionally, the parking brake inadvertently engaged while the vehicle lost motive power. The failure occurred on four separate occasions, once causing a minor rear-end collision with cosmetic damage to the contact's rear bumper. No air bags were deployed. The contact did not sustain any injuries, and medical attention was not received. No police report was filed. The contact was able to drive the vehicle away from the collision site. The vehicle was taken back to the dealer; however, the dealer was unable to duplicate the failure. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but declined to buy back the vehicle under the lemon law. The failure mileage was approximately 5,386.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11498172December 20, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
The car has gone completely dead on at least 5 separate occasions since I got it about a year ago. There could be a plethora of reasons why but the dealer never seems to have an answer. The car can shut off for up to 5 minutes in my case and I’m usually stuck in traffic. It is dangerous and produces severe anxiety. When the car stops like that the e brake comes on and sometimes all I can do is manually unlock the door to get out can’t even move the shifter. I have had numerous issues with the car feels unsafe until they fix the root of the problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498234December 20, 2022
STRUCTURE:BODY
First noticed condensation on the inside of the windshield and dealership alledgedly unclogged sunroof drains.Then noticed ice formed on the inside of the windshield and passenger floor-board carpet damp specifically by door jam seal. While driving water pooled and leaked through front dome light. Having water fall through the ceiling via the light while driving through an intersection presents a safety issue because of distraction, visibility and potential electrical issues due to water damage. The Vehicle is currently back at the dealership and they are trying to recreate the problem. There were no warning lamps, messages other than the condensation, ice on the inside of the windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498155December 19, 2022
UNKNOWN OR OTHER
My car just shuts down randomly while I'm driving it. The dashboard lights up red and says overheated. It doesn't start back up right away. I have had It to the dealership several times for this problem. They hook it up to their computer and it doesn't show anything wrong. This has been a continuing problem for the last several months. I do not feel safe driving this car. I never know if I'm going to make it home safely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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