Jeep Compass Complaints

4,014 consumer complaints on file.

#11504189January 28, 2023
STRUCTURE:BODY
I was driving down the highway in my 2016 jeep compass and my hood flew up causing me to veer into oncoming lanes because I was not able to see.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504022January 27, 2023
ELECTRICAL SYSTEM
Question #1: Power Window Circuit. No voltage found in circuit. The rubber protective cover to the electrical connector of the power window circuit was not fully on. Because of that large amounts of corrosion was discovered on both the body and door harness sides of connector. Extended warranty WILL NOT cover corrosion. Therefore, the consumer is forced to pay thousands of dollars out of pocket to fix in order to have drivers side window operate again. Drivers side window will not go up or down. Question #2: Can't operate the drivers side window in case of an emergency. The service tech advisor at the dealership noted that the corrosion could spread to other electrical wirings throughout the vehicle causing the the car to not operate whatsoever. Question #3: Problem was confirmed/reproduced at dealership when vehicle was brought in for inspection. Question #4: No Question #5: No warnings signs whatsoever. Was very abrupt and random. First occurred just a few weeks ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503934January 27, 2023
POWER TRAIN
On highway going 60 and vehicle powers down. I pulled over and turned it off and started it after 3 mins and proceeded and once I got to 40mph it powered down again. I pulled over and it’s been at the dealer since and they cannot get it to duplicate
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503933January 27, 2023
TIRES
2022 JEEP COMPASS. CONSUMER WRITES IN REGARD TO ILLUMINATED TIRE WARNING. THE CONSUMER STATED THERE WAS A SLICE IN THE SIDEWALL OF THE TIRE IN THE MIDST OF GETTING A TOW TO CHANGE THE TIRE DISCOVERED THERE WAS NO SPARE TIRE OFFERED WITH THIS VEHICLE AND THIS WASNT DISCLOSED AT THE TIME OF PURCHASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503850January 26, 2023
ELECTRICAL SYSTEM, ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Please see uploaded documents for a personal account of all issues on the 2022 Jeep Compass. Yes, it is available for inspection. No warning indications prior to incidents. I went to dealership & they are aware of issues with the mechanical & electrical system, however they did not offer any resolution. No, the vehicle has not been inspected by the manufacturer or anyone else. The issues began within a few days of being bought on 9/12/22. The incidents are random, ongoing, and increasing. No, the issues have not been reproduced or confirmed by anyone. I live 2 hrs from the dealership, however I have made numerous trips to them & on 1/24/23 did make them aware of the problems in writing. I have tried returning the vehicle on several occasions. No one would work with me, return phone calls or emails. They did agreed to a trade but with a $10,000 charge for trading this vehicle in for another one just like it but cheaper cash price of $32,595. That was 9/22/2022, 10 days after signing the contract. However I have been calling & email the salesman & business manager from day one. I am convinced they sold me a Lemon & are preditory lenders considering how they have treated me. The salesman tore the window sticker off the Jeep, waded it up & threw it away the night it was bough. He also did not give me my trade in license plate, or my extra key fob to the new vehicle. I have since gotten the key fob on a trip there. The license plate is gone. I have called & went by numerous times with no one willing to work with me concerning the Jeep on all situations. I have since learn Base MSRP is $26,525. My contract was written for $38,864 in total. Cash price was $35,305. They also financed a down payment through a credit card company when told I had no down payment of $3,000, which is a separate payment. I am not sure this is where I complain about Preditory Lending but I thought it wouldn't hurt to share my situation considering the issues I am having with the physical vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503656January 25, 2023
ELECTRICAL SYSTEM
Coolant overflow thruogh the repirator and that coolant drop in the computer of the transmition, and don't let the car star or turn off bucouse ther no comunication, end, and I think is a manufactuere defect
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503080January 22, 2023
UNKNOWN OR OTHER
This vehicle just shuts off out of nowhere while driving. It seems like electronics turn off. You can no longer accelerate no matter how fast you were going which can easily cause an accident especially because it happens without warning. I’ve taken it to two different body shops and neither can find any problems at all after extensively checking the vehicle for hours and even days. After they check it the vehicle works for a few days and then without warning will stop while driving again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502752January 20, 2023
ENGINE
The contact owns a 2020 Jeep Compass. The contact stated while approaching a traffic light, the vehicle stalled. The contact stated no warning light was illuminated. The contact was able to restart the vehicle and continued driving to his destination. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 63,774.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502686January 19, 2023
UNKNOWN OR OTHER
I have almost crashed twice because my screen in my car flashes all these white lines ALL the time and even when I turn it off it will still do it and driving in the dark it blinds you randomly on a turn on the freeway and it’s dangerous I have found many people with he same car having the same problems and they try to make you pay an arm and a leg because it’s a wiring problem and you have to pay to replace the thing that holds the screen and whole front dash screen part because once it’s out on it’s stuck there it’s clearly a malfunction with the manufacturer and it is the screen that was originally built into the car. It starts out slow and does it very rarely and then just all the sudden goes awful. On the lower sections I put down around when the problem started and was as bad of a blinding
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502458January 18, 2023
ENGINE
Vehicles stalls, engine shuts off while driving in the middle of the road. Very scary and disconcerting. Has happened once every day in the last 3 days. Just as it stalls, a low oil pressure warning flashes and disappears almost immediately. Vehicle hasn’t been seen by any one yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502304January 18, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I have 3 issues with my vehicle: 1. Whenever I am in my vehicle for more than 20 minutes the radio starts to fade out and eventually all sound on the vehicle is muted. This happens every time I drive the vehicle for more than 20 minutes an can only be resolved by shutting off the vehicle for an extended period. 2. I was driving on the highway at 65 mph when my car suddenly started braking and nearly caused a rear end collision with the vehicle behind. I tried to continue pressing the accelerator, but the car was not advancing. Fortunately the vehicle did not come to a full stop and I was able to recover. 3. Just the other day my vehicle started to display a light on the dashboard that has warned me that the Forward Collision Warning system is now off. None of the above issues have yet to be inspected by the dealership. I have an appointment on February 3rd. It was very difficult to find a dealership with availability. My vehicle is available for inspection upon request. All these problems appeared within the first 5-days of owning the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501401January 12, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The touch screen continuously goes out flickers with lines across it. The touch is operational, but you can’t see anything. There is no other way to use these functions besides the screen and it is not visible.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501280January 11, 2023
ENGINE
2018 Jeep Compass is doing the same as the 2019&2020 models, flashing a coolant temp high notice on the dash then vehicle is shutting off while driving Incident occurred once at 70mph and again at 35mph
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501161January 10, 2023
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
After being serviced by my vehicle’s dealership only a month earlier (and still well within the powertrain warranty), my vehicle suddenly stalled and shut off in the middle of the freeway during peak morning traffic. I narrowly escaped being hit by a semi-truck from behind and had to quickly pull over to the side of the freeway as safely as I could. I’ve taken my vehicle to several mechanics who could find nothing wrong with my vehicle, save the open recall on similar models (though not my VIN in particular, which I do believe to be an error) involving an issue with the powertrain and an electrical chip. This vehicle has been thoroughly maintained with regular service intervals, yet somehow will randomly stall and shut off when driving. It is dangerous and discouraging.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500954January 9, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, UNKNOWN OR OTHER, ELECTRICAL SYSTEM
2 issues 1 - false positive AEB while driving with no obstacles around on a rural road (speed and mileage below) 2 - backup camera delays, sometimes well into a reverse drive
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500726January 8, 2023
ELECTRICAL SYSTEM, ENGINE
Car showed false high coolant message. And the engine shut off and would not start again
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500681January 8, 2023
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
The UConnect screen does not display images. You cannot see radio controls, temperature controls, etc. The screen is consistently showing bright white lines across the whole thing which is very distracting when driving at night. The main concern is not being able to use the back up camera. The car has quite a few blind spots, hence the need for a back up camera in order to safely reverse to insure you don’t injure a pedestrian or cause an accident. When I took it to the dealership, they said they’ve had many other cars with the same problem. However they are not figuring out what it is and their solution is instantly just installing a new screen for over $700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500733January 8, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
The AEB and lane departure keeps turning off and saying needs service. As soon as you kill car and start it back up again it will allow you to turn the feature back on. It also turns off at times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499982January 3, 2023
ENGINE
The contact owns a 2017 Jeep Compass. The contact stated that while her daughter was driving approximately 35 MPH, the vehicle lost motive power. After restarting the vehicle, the vehicle lost motive power and stalled a second time. The vehicle was later towed to the residence. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The local dealer was not yet contacted. The failure mileage was 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499863January 3, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: BLIND SPOT DETECTION, ELECTRICAL SYSTEM
As the vehicle is driven for longer periods of time (over 45 minutes), the instrument panel and control system for the car freezes and slowly fades out on the audio. Once the audio is faded completely it can no longer play the radio, calls or any alerts. The issue continues with freezing the instrument panel and the lane assist, collision warning and pedestrian sensors stop working. This becomes a safety issue as you can no longer use the hands-free device as your car auto-connects via blue tooth. It is also a major issue as the sensors on the vehicle are not dependable for operation. This happens every time you operate the vehicle for longer periods of time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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