Jeep Compass Complaints

4,014 consumer complaints on file.

#11516972April 13, 2023
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, ENGINE
While stopped at a red light the vehicle just shut off would not start all the lights on the dash information were illuminated. After several minutes of sitting in traffic vehicle did start. Approximately 15 minutes later the same thing happened while driving in traffic.was sitting in moving traffic very dangerous.Drove directly to Jeep Dealer luckily I have a extended warranty but I had to pay a 100.00 deductible out of my pocket. And was told by Dealer that it is fixed a Hood sensor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516880April 13, 2023
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
2022 JEEP COMPASS. CONSUMER WRITES IN REGARD TO VEHICLE HAVING NO SPARE TIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516866April 13, 2023
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2022 Jeep Compass. The contact became aware that the illumination of the instrument panel was set to Night Mode, and the instrument panel was not illuminated properly. The vehicle was taken to the dealer and the dealer confirmed being aware of the failure; however, there was no fix. The manufacturer was contacted by the dealer and a case was filed. The failure mileage was 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516674April 12, 2023
ELECTRICAL SYSTEM
The contact owns a 2022 Jeep Compass. The contact stated that on various occasions while driving during the daytime, the instrument panel failed to illuminate properly for the contact to see the gauges. The vehicle was taken to a local dealer, where the failure could not be duplicated, and the contact was informed that the instrument panel lighting could be adjusted. The vehicle was repaired; however, the contact stated that the failure reoccurred. The VIN was not included in NHTSA Campaign Number: 23V058000 (Electrical System). The manufacturer was not made aware of the failure. The approximate failure mileage was 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516238April 10, 2023
ELECTRICAL SYSTEM
Vehicle has intermittently turned itself off while driving, locks the brake, and will not restart for a few minutes. Causing a serious safety concern as its happened while driving down the interstate. I have taken it to two different repair shops that can not find a cause. Currently the Jeep will not turn all the way on saying electronic brake engaged, but will also not turn off saying the car is not in park.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516115April 8, 2023
SUSPENSION
The suspension has completed rusted through. My mechanic can stick his arm all of the way through. There was a recall on other VINs but not mine so far. There needs to be one since I wasn't told about this safety problem until my mechanic went to replace other parts. I was never told this through any means. Jeep needs to do better. I am now out of a car and will have to pay thousands just to get the parts fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516138April 8, 2023
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
On my way to work my 2019 Jeep compass all of a sudden started flashing all these error messages while I was driving (check shifter, service transmission, service ESC, AWD warnings, check coolant, car shutting down) my car seemed to be stuck in 1st gear, and my parking brake came on. While panicking trying to get off the road, I turn left but my car is going so slow a truck comes over the hill and slams into my passenger side. I've had my car less than 2 years and it did this exact same thing a few days after I bought it , I took it back to the dealership I bought it from, but they couldn't replicate the issue, the car corrected itself and was fine until April 6 when it started again while I was driving and caused me to be in an accident. This has been very traumatic, I've never been in a automobile accident, and I feel like it's all because of my car wouldn't accelerate so I could get off the road safely
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11515889April 7, 2023
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Coolant overheating error message then Jeep stalls/shuts off while driving. Has happened multiple times. First time at a stoplight. Another incident occurred backing out of a driveway. A third time happened while driving on the highway going 75mph was able to power through and not shut off by pressing the accelerator. Another time happened while turning off the exit ramp from highway, again was able to push through the system by pressing the accelerator. Note-the coolant temperature is not actually overheating. If the Jeep turns off the coolant temperature goes back to normal, this is also the case if it stalls but doesn’t shut off. No mechanic has been able to diagnose why this is happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516007April 7, 2023
EXTERIOR LIGHTING, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Both the center digital cluster screen as well as the center radio screen have gone dim back in November 2022 and have not come back to normal brightness since. Both are not able to be seen during the daytime hours. I have had my vehicle at my local dealership twice and was told to wait for a recall and that there was nothing they can do. I cannot see my gas milage or gage during the daytime. I cannot view the digital speedometer during the day time either. I am at a loss on what to do with this issue. Jeep has provided no fixes. This is a safety issue especially during the day time. I cannot see my screens!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515917April 7, 2023
ELECTRICAL SYSTEM
The contact owns a 2022 Jeep Compass. The contact stated while his wife was driving 70 MPH, the instrumental panel and the infotainment screen went into nighttime mode and were no longer visible. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 23V058000 (Electrical System) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515707April 6, 2023
ENGINE, UNKNOWN OR OTHER
What the dealer told me when I brought there for a recall! The my car need a new engine after they did that now they are saying is the transmission
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515837April 6, 2023
EXTERIOR LIGHTING, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
CENTER CLUSTER ON DASH (FUEL LEVEL, ECO SAVE METER, ETC.) IS STUCK IN NIGHT TIME MODE. I'VE TRIED EVERYTHING TO RESET SO I CAN SEE MY DASH DURNING THE DAY. ITS SO DARK THAT I RAN OUT OF GAS DURING THE DAY BECUASE I COULD SEE MY FUEL LEVEL! DEALERSHIP WANTS MY VEHICLE FOR 5 DAYS TO FIGURE IT OUT AND THEY DONT KNOW WHAT TO DO. FIX THIS PLEASE! IT STARTED A MONTH AFTER I BOUGHT THE CAR. (9 MILES FIRST DRIVE, WENT DARK AROUND 3,000 MILES, STILL DARK AFTER 10,000 MILES) THIS IS VERY FRUSTATING WHEN YOU CANT SEE YOUR DASH!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515637April 5, 2023
EXTERIOR LIGHTING
The hazard light button has gotten stuck several times. I went to my dealer and we compared my car with a similar 2023 Compass. Same problem. Then we checked the 2022 Compass and the hazard light on this model does not get stuck. The 2022 is more sturdy than the 2023 version of the hazard light button.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515449April 4, 2023
ENGINE
The contact owns a 2018 Jeep Compass. The contact stated that while his wife was driving at various speeds in inclement weather, the check engine warning light illuminated and the message that FWD drive was deactivated message was displayed. The was taken to a dealer where it was diagnosed that a filter canister needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure and advised the contact the whenever the check engine warning light was illuminated, the FWD feature would deactivate as a standard procedure. The failure mileage was approximately 120,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515361April 4, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I have two issues with my vehicle. The first is the lighting on the instrument panel. As of February 7, 2023, the center display in my vehicle appears to be stuck in night mode, resulting in an inability to see the fuel gauge or warning lights during daylight hours. I have taken it to my dealer to report the issue, and they said that is a known issue with 2022 jeep compasses but they are not aware of how to fix it. The service technician agreed that it would be hard to deal with and dangerous to drive. I have hence found the recall information on the on the NHTSA site, but when I enter my VIN number, it says there is no recall for my vehicle. The second issue is that the forward collision warning light is constantly on. When I go into the vehicle settings, it sometimes shows that the forward collision system is on, but the warning light is on, so it's unclear to me whether the system is on or not, which is also not a safe situation. I noticed the issue intermittently in 2022 and reported it to my dealer in February of 2023 but they were not able to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515328April 4, 2023
EXTERIOR LIGHTING
Screen stuck in night mode & I have bad eyes & need sunglasses during the day. Therefore I cannot see my speed or gauges at all during the day. Already have a speeding ticket because of it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515148April 3, 2023
UNKNOWN OR OTHER
I have taken my 2019 Jeep Compass into the dealership because my vehicle completely STOPS, SHUTS OFF and STOPS MOVING when I am driving the vehicle or coming to a stop without any warnings or alerts. The gas peddles will lock up will not move forward or back. Although the vehicle is "on" the vehicle will not move unless the gear is switched back to park and restarted. This has occurred on multiple occasions while my vehicle is on the road and I have brought my vehicle into the closest authorized Jeep Service Station with no resolution other than oil consumption tests. This keeps occurring and this is unsafe for me and others on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515187April 3, 2023
AIR BAGS, SERVICE BRAKES, ELECTRICAL SYSTEM
The brake and ABS are on. Also there is a lightning bolt that appears on the cluster. The honk does not want to work as well and it is associated with the airbag since its installed with it in the center of the steering wheel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515218April 3, 2023
EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
The component that is failing is the interior screen. It is glitching alot to the point I can't change the station or use the screen for assistance when backing in to parking spots. My safety was at risk when I was backing up then all of a sudden it started glitching. I brought it to the dealerships attention but I haven't been to my scheduled appointment yet to get the matter fixed. No, the vehicle has not been inspected by the manufacturer, police, insurance or other representatives. There were no warning lamps, messages or other symptoms that led up to the glitching issue with the screen. The glitching been happening for about a month now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515229April 3, 2023
ELECTRICAL SYSTEM
The touch screen stereo that also houses the back up camera is going out at only 40,000 miles. This controls many functions and randomly stops working and works again. It first started one month ago but is not fully out. It will have lines through the screen then they go away on their own.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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