Jeep Compass Complaints

4,014 consumer complaints on file.

#11519279April 27, 2023
ENGINE
A message appears on the dashboard ‘High Coolant Temperature’ and immediately sends the vehicle to shut off and after a couple of seconds the error disappears and the temperature gauge returns to normal. When it shuts down, the car will either completely shut off or jolt and start back up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519171April 26, 2023
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The vehicle flashes that it is overheating and then shuts off, no matter what speed the vehicle is at. You then have to pull over and restart the vehicle. It is a very dangerous situation and I’ve seen hundreds, if not thousands, of similar stories online with the 2018-2022 jeep compasses. This issue needs to be resolved and Jeep needs to recall these vehicles before someone is seriously hurt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519182April 26, 2023
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, ENGINE
The vehicle was in motion going 40 MPH when the dashboard displayed high coolant temp. The dashboard continued to flash other warnings such as check engine and oil change required. Then, the emergency brake light was on, engine light, and oil light. This caused the vehicle to lose total power in the accelerator and partial power in the brakes. The event led my vehicle to cause a complete stop in the middle of a highway. To the resolve the issue, I powered off the engine and restarted the vehicle. After powering the vehicle back on, all was normal other than the check engine light was still on, but it did run perfectly fine. Coolant level in reservoir is normal. This instance has taken place on multiple occasions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519150April 26, 2023
ELECTRICAL SYSTEM, ENGINE, SERVICE BRAKES
The Jeep's engine decided to shut off at a red light. This jeep has the automatic shutoff for the engine when idling too long. I could not restart the engine. I blocked 2 lanes of traffic, and was unable to push the vehicle out of the way. I Tried restarting the engine several times. The accessories would come on, but the parking brake would NOT disengage and I had several issues trying to get the shifter into neutral to push the car out of an intersection. The fire department lucky was behind me after this happened, and helped me so did local police. 5 different people could not get the car to start or engage into neutral and disengage the parking brake to move the vehicle to a safe location. This was a rental so lucky I am not the owner of a failure of a jeep. This was an emergency situation while it was raining in traffic at an intersection. Police called a tow truck to tow the jeep out of the intersection because it was inoperable at this point. This is the strangest issue I have ever had with a vehicle and I am a automotive mechanic. Jeep had only 50,000 miles and no previous issues. Engine light was illuminated and I didn't have a scan tool with me (out of town). The vehicle was taken to a service shop requested by the rental company. We never knew the root cause. My advice if you have to spring for a jeep go for a bigger and better model. These and the patriots are the worst jeeps in terms of reliability.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519056April 26, 2023
ELECTRICAL SYSTEM
The dashboard screen and main screen have been stuck in night mode for around 6 months. This makes driving during daytime hours extremely difficult because the dashboard screen cannot be seen. This screen includes, but is not limited to fuel level, speed, tire pressure, lane departure warning, and temperature. The vehicle has been to the dealer multiple times and the manufacturer has been contacted. There is a recall involving this issue, however, my vehicle was not included in the recall, but I am having the exact problem described.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518715April 24, 2023
UNKNOWN OR OTHER, LANE DEPARTURE: BLIND SPOT DETECTION, LANE DEPARTURE: WARNING
The vehicle makes these noises at times. Seems like the brakes at times then it drives ok. Took it in to the dealership they say nothing is wrong with the vehicle. Went to pick up my daughter. Had music on inside the SUV couldn’t hear the noise seems like. She said, the vehicle was sounding loud before I pulled up to get her. I observed the sounds from underneath the vehicle a week after I purchased the vehicle. Each time I take it back to the dealer. No sounds. I’m afraid to drive this vehicle. They think I’m lying at the dealership. I’ve been to the dealership for the headrest twice and the sounds. The warnings are not that great on the vehicle either. They work sometimes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518372April 21, 2023
ENGINE
Coolant temperature heating with no root cause issue. Dealership cannot diagnose. And no recalls when there are tons of people posting about this
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518291April 21, 2023
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
The dashboard screen and main screen have been stuck in night mode for months. This makes driving during daytime hours extremely difficult because the dashboard screen cannot be seen. This screen includes, but is not limited to, speed, tire pressure, lame departure warning, and temperature. The vehicle has been to the dealer multiple times and the manufacturer has been contacted. The problem has been known to the manufacturer since at least November 2022. A recalled was issued describing these problems. However, this vehicle was not included in the recall and while my dealer received permission to order the parts, the parts are still not even available to perform the repair and there is no ETA on when they will be ready.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517922April 19, 2023
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
The contact owns a 2017 Jeep Compass. The contact stated that while driving at various speeds, the hood latch inadvertently unlatched without warning. The contact stated that the safety latch would prevent the hood from opening fully; forcing the contact to stop the vehicle and manually close the hood. The manufacturer was notified of the failure and informed the contact that there were no recalls on the VIN. The vehicle was not repaired. The failure mileage was approximately 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517934April 19, 2023
UNKNOWN OR OTHER
Purchased vehical from a Spitzer CJDR dealership February of 2022. 4 months later returned to The dealership with a strong syrupy coolant smell coming from the hood. Was told by the dealership they could not find any issues. Returned back to the dealership multiple times complaining about the smell. Dealership replaced coolant cap and reservoir stated they still couldn't find a leak or why it smelled. Vehicle is not overheating. This past Thursday, I was driving and the vehicle shut off as I was pulling into oncoming traffic, almost causing a major accident. Dash light illuminated: "engine coolant temp. too hot" and the car would not start. I had the vehical towed by my insurance company to the dealership, as it still would not start. After dealership having the vehicle for almost a week, with no update, I called them. My Advisor states they cannot find an issue an not showing any codes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517667April 18, 2023
ENGINE, ELECTRICAL SYSTEM
The car stalls while driving or or stop. It restarts after a few tries
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517746April 18, 2023
UNKNOWN OR OTHER
The touch screen is de laminating. Jeep wouldn't repair under warranty since car has been 1 year old. The delamination causes a driving risks as it turn on by itself, turns heat and air cond. on, makes it impossible to turn heated seats and heated steering wheel off during summer, and has even called 911 3 times while driving. This is definitely a safety issue. It's distracts the driver as the desalination act as the pressure point to turn on and off different systems while you are driving. You can't just pull over and turn the screen off , once it starts acting up it continuously turns itself back on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517644April 18, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I am writing to express my disappointment and frustration with my 2022 Jeep Compass. In November 2022, both the center digital cluster screen and radio screen went dim and have not returned to full brightness since. I have already taken the car to the dealer twice, but they have not been able to resolve the issue, and have advised me to wait for a recall. I am extremely dissatisfied with this response, as I am unable to view the screens during the daytime, which poses a significant safety concern for me and my passengers. It is unacceptable that a vehicle that is barely a year old is experiencing such a significant issue. I strongly urge Jeep to take immediate action to rectify this problem. I have already spent considerable time and money taking my car to the dealership, and the issue has not been resolved. As a loyal Jeep customer, I expect better service and prompt resolution of this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517500April 17, 2023
UNKNOWN OR OTHER
When driving, multiple times, the car has randomly lost all power leaving me unable to accelerate even use the horn or hazard lights to let other drivers know. Sometimes it restarts after putting it into park, removing the key, and then restarting it, but now it does not restart even after long periods of waiting. Sometimes it has also done this while driving but turned itself back on before the vehicle comes to a complete stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517432April 17, 2023
ELECTRICAL SYSTEM
Cluster digital display appears dim in the daylight with minimum backlighting
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517283April 16, 2023
ENGINE, ELECTRICAL SYSTEM
The vehicle just shuts off while driving. Typically occurs while approaching a stop or slowing in speed. This puts our safety at risk at it typically happens at an intersection where other cars are crossing or waiting to cross. This vehicle is available for inspection upon request and has not been looked at by a dealer. The auto start stop function warning light has been coming on when this happens.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517308April 16, 2023
UNKNOWN OR OTHER, ENGINE
1. Rear passenger door not locking 2. While driving (5mph) car engine turned off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517230April 15, 2023
UNKNOWN OR OTHER
While I am driving or waiting for a light to change a message on dashboard states the vehicle is coolant temperature too high, which is a false over heating warning. Then the car will either stall/shutoff and has rolled back while my foot is on the brake. I would have to put it on park and restart vehicle. This has happened while my kids are in the car. I have taken it to 2 different auto repairs and nothing show up in there scanner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517182April 15, 2023
UNKNOWN OR OTHER
Car signals overheating warning then engine ceases and will not let me drive. After 10-20secs engine goes back to regular temperature and I can then continue driving fine. Last time it overheated I was stuck at a traffic light and my car turned the e brake on by itself. I had to turn on my emergency lights, turn e brake off then put the car in park. I then turned my car off and once I restarted it the temperature was back to normal and I was able to drive it to work fine. I am extremely scared about this as it is a safety hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517119April 14, 2023
UNKNOWN OR OTHER
Car turned off suddenly after idling at red light. "High coolant temp" warning light and others flashed briefly in dashboard. We could not move or start the engine at all. After about 2 minutes the car was able to be turned off and on and was driving normally without any dash warning lights, and we could not figure out the reason for this. It has happened before while idling.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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