Jeep Compass Complaints

4,014 consumer complaints on file.

#11527574June 18, 2023
ELECTRICAL SYSTEM, ENGINE
When stopping at a red light, the car stalls and is unable to restart for 5-10 minutes. All of the lights and emergency notifications start popping up on the screen. Stating service start/stop. This has happened multiple times in the last month in the middle of intersections.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527543June 17, 2023
SEATS
The drivers side headrest active restraint deployed, there was no accident or hit to it. Upon inspection there was broken plastic peices found and the head rest could not be reset. I saw on some sites that this was a known issue and the warranty was extended 10 years from 2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527524June 17, 2023
UNKNOWN OR OTHER
My Jeep compass has shut down twice in the middle of an intersection. Once it took 5 mins for it to start. The other time it took an hour. When it shut down it would lock everything so you could t put it in neutral to push it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527173June 15, 2023
ENGINE, ELECTRICAL SYSTEM
Multiple times while driving, the vehicle's high coolant temperature will instantaneously spike and shut the car down while driving. The problem so far has resolved itself within a couple seconds every time but we fear what will happen when this happens on the highway. The engine temperature is never close to too hot so I believe this to be an electrical issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527069June 14, 2023
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, UNKNOWN OR OTHER
The A symbol continues to appear on the dashboard which indicates a failure in the STOP/START function of the vehicle. the vehicle has under 21,000 miles on it. I just purchased the vehicle a little over 90 days ago. Returned the vehicle to the service center where vehicle was purchased, and was told that it required an out of pocket expense of over $600.00 . The auto-light button switches back to manual on its own.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526898June 13, 2023
ELECTRICAL SYSTEM
2months after purchase with only 42000 miles check engine light and ETC lights come on, horn stopped working, am/fm radio no longer working. Sometimes when check engine light and ECT lights come on, vehicle loses acceleration or accelerates on its on. Other times while driving engine stalls. Radio and horn have not worked since. Vehicle has been repaired several times by previous owner. Multiple stored codes when read at dealer. Dealer has no idea what is causing problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526604June 12, 2023
ENGINE, POWER TRAIN
Sudden loss of oil pressure, loud ticking at bottom pulley. Oil in the engine, oil pressure sensor on dashboard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526700June 12, 2023
UNKNOWN OR OTHER
Known jeep problem- my screen is delaminating which is causing the radio stations to change, climate to turn on and off, phone calls to be made, etc. all whilst the vehicle is in motion, creating distractions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526714June 12, 2023
ELECTRICAL SYSTEM, ENGINE
Driving to work and felt like engine locked up. Looked at dashboard and the coolant gauge on left side suddenly spiked and said "Coolant Temperature High." Then 2-3 seconds later the coolant temp gauge went straight back to normal and engine came back on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526378June 10, 2023
UNKNOWN OR OTHER
Rear ended decelerating someone and the car went up in flames then blew up. We are not sure why this happened or what failed for this to happen. Had I not gotten out to check on the other vehicle I could have been seriously injured or worse and this has been looked at by our insurance company.
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#11526162June 9, 2023
ENGINE, ELECTRICAL SYSTEM
Was driving home on the highway and the dash board lights all flashed red then the car would no longer accelerate and the check engine light stayed on. We had a baby in the car and had to pull over using the cars momentum to exit the highway as safely as we could in a dangerous situation. I have just had the entire long block engine replaced in January.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525765June 7, 2023
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Occasionally the knob that dims the dash and infotainment screen does not work. The lights stay at full illumination. This creates a blindingly bright situation in the dark of night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525824June 7, 2023
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
On April 9, 2023, May 19, 2023 June 4, 2023 and today June 7, 2023 as I was driving the car stopped without warning. In both insistence in June I was entering the highway and had to pull over. In the upper right of the dashboard where it states the operation (i.e R for for reserve, d for drive and etc) it changed from "RUN" to "On". I looked down and noticed the emergency parking brake was engaged. I looked at the dashboard and it gave instructions to push and deactivate the parking brakes. The car remained "On" however" I had to turn the car off and restart it. I have called for repair and they can not get to it until the end of June. I am VERY afraid to drive the car and do not have extra cash for a rental. This is my only vehicle and can not be off of work or do my care taking without a car. I only have 30, 000 miles on it as of last week. I have the Mopar warranty and wonder why I can't get a car that I can drive until they figure out what is wrong. It is extremely dangerous if I had gotten on the expressway. I have very concerned.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525849June 7, 2023
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER, ENGINE
The Electronic Throttle Control light(steady) and the Electronic Stability Control Activation/Malfunction Indicator Lights came on. There are times the engine light comes on. The vehicle would not accelerate, jerking kind of movement, going 20 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525732June 6, 2023
ENGINE
There seems to be an oil issue. I can’t find where it’s leaking but it is dropping off the bottom of the oil pump housing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525714June 6, 2023
POWER TRAIN
I have been experiencing intermittent Hard shifting and lurching forward while my vehicle shifts.upshifting and downshifting are both a problem while vehicle is cold and also when warmed up. Other times it feels like it goes into neutral right before shifting and then all of a sudden slams into gear. These problems began since I bought the vehicle brand new on March 14, 2023. I have been to the dealer where I bought the vehicle for this issue a total of 7 times, where a case was presented to chrysler. Chrysler asked the dealership to do various tests to check for a problem, in which they were not able to resolve. Each test that was done required me to keep coming back to the dealer which totaled 7 times, 3 in which required a rental car (2 visits were repair attempts and 5 visits were various tests being done on the car.) The vehicle is under warranty and was first taken in for this issue at 1164 miles. Chrysler concluded that adaptive and fill counts are high,so they cleared them and blamed it on the fact that I do a lot of city driving. However this issue has been present since i bought the vehicle. Chrysler closed the case. The issue was not yet resolved. I do not feel safe driving the vehicle as it hesitates to shift or shifts harshly which I feel is a safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525469June 5, 2023
STRUCTURE:BODY
Leaking from moon roof with water filling spare tire compartment & filling passenger foot space.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525323June 5, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Handbrake won’t lock brakes grinding bad problems Coming To Complete stop emergency brake Won’t go Off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525264June 4, 2023
ELECTRICAL SYSTEM
Delamination of touch screen to radio/electronic control panel. This causes the system to touch random portions of the screen, deeming it uncontrollable. The system will also make phone calls I’m not trying to make. More importantly, when I try to make phone calls, it will immediately disconnect the call. I had an emergency on the road recently and needed to make and receive calls but was unable to! In addition, I was driving and trying to figure out how to get my phone to work, which was a huge danger to me and others. This is stock equipment manufactured by LG. The first sign of this issue was the screen changing randomly, plus there is visible signs of delamination, which at first i believed to be water damage. No one has raised this issue after inspection, but after doing a quick search, I see that it is a widespread problem among Jeep vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525209June 3, 2023
ELECTRICAL SYSTEM, SUSPENSION
front and rearsubframe extremely rusted, making it dangerous to drive. fuse box under front hood in front of driver side rusting out wiring. Not main fuse box but the one with relays.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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