Jeep Compass Complaints

4,014 consumer complaints on file.

#11532013July 13, 2023
AIR BAGS
The contact owns a 2022 Jeep Compass. The contact stated that while driving at an undisclosed speed, another vehicle rear-ended her, causing her to crash into the vehicle in front of her; however, no air bags were deployed. There was an occupant in the front passenger seat during the crash. The contact sustained a fractured arm that required medical attention. The front passenger occupant did not sustain any injuries. A police report was filed. The vehicle was towed to a collision center. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,953.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11531810July 12, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2016 Jeep Compass. The contact stated while driving 55 MPH, the vehicle stalled. There was no warning light illuminated. The contact was able to veer to the side of the road. The contact was able to restart the vehicle and continued driving. Additionally, the contact stated that after refueling the vehicle, the vehicle failed to start. The contact was able to restart the vehicle after several attempts. The contact also stated that the vehicle was parked and turned off, and upon attempting to restart the vehicle, the vehicle failed to restart. The vehicle was towed to the dealer, where the failure could not be duplicated. The dealer was able to restart the vehicle. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling). The manufacturer was notified of the failure and informed the contact that the recall was previously completed on the vehicle. The manufacturer did not provide any assistance. The failure mileage was approximately 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531841July 12, 2023
ENGINE, ELECTRICAL SYSTEM
I purchased the vehicle in dec 2018. The odometer read 40248. I had to replace the alternator 3 times. Last one in 2021. the vehicle would loose power on the road causing a safety hazard. Since I bought the jeep the vehicle would stutter when pressing the gas pedal. 2021 at 100,000 miles Check engine light came on and stalled driving home and had to be pushed out of the lane by police. Diagnosing code said misfiring. Took to a small mechanic and replaced engine. After repair still had the stutter. and a year and a half later stalled on highway. The vehicle code now says misfiring on po302. Parked vehicle for now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531942July 12, 2023
STEERING, ENGINE, POWER TRAIN
The vehicle has a problem that it will stall out after filling up with gas. The timing of the stall out is such that within a minute or two of leaving the gas station and pulling into traffic, the vehicle will buck and the motor will shut off. when this happens, the vehicle also loses power steering and brakes. This creates an INCREDIBLY dangerous situation as the driver essentially has no control any longer. It is a consistent, repeatable problem that occurs every time the vehicle is filled with gas.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531773July 12, 2023
POWER TRAIN, ENGINE
The contact owns a 2022 Jeep Compass. The contact stated that while driving at approximately 15 MPH making a left turn, the vehicle lost motive power and stalled with the drive(D) light flashing. The driver shifted the vehicle into park(P) and restarted the vehicle. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The dealer referred the contact to the manufacturer for assistance. The manufacturer was contacted and referred the contact to another local dealer. The failure mileage was approximately 1,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531711July 11, 2023
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Screens in vehicle have dimmed and are unable to brighten. It’s impossible to see while driving during the day. I have run out of gas on the highway, and almost caused an accident. My vehicle also automatically breaks and sounds an alarm as if I have had a collision, and almost caused another accident from being rear ended. Thankfully, one of the issues has been resolved and the dealership is fixing it (although my VIN number was not included in the recall at this time). I’ve developed a fear of driving on the highway now so be cautious of purchasing until all these issues have been resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531354July 10, 2023
ELECTRICAL SYSTEM
Backlighting in dash cluster not working and makes it very difficult to see my fuel gauge, and temperature gauge, cruise control, and other items shown in gauge cluster.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531057July 8, 2023
EXTERIOR LIGHTING
The cluster digital display on the 2022 Jeep Compass appears dim in full sunlight and during the day when there is “minimum backlighting.” The car has been to the dealer multiple times and has been reported to the manufacturer. I’m being told there is no fix at this and the engineers are working on it. I was told I would be notified with an “update” when it becomes available. I’ve experienced this issue for over a year. Not being able to see the instrument panel in the daylight is a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530970July 7, 2023
ELECTRICAL SYSTEM
Auto stop feature will not consistently work. My daughter has been in an intersection on several occasions when the vehicle would not re start. This happened in October of 2022 and a battery and a battery and sensor were replaced. This is now happening again putting her in danger in the middle of roadways.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530683July 6, 2023
ENGINE, PARKING BRAKE:INDICATOR LIGHT
The contact owns a 2017 Jeep Compass. The contact stated while driving 30 MPH, the vehicle would not properly accelerate. After several minutes the vehicle accelerated at a high speed with the check engine warning light, and the electric parking brake warning light illuminated. The contact desperately depressed the brake pedal and the vehicle come to a stop and started jerking. The vehicle was taken to an independent mechanic who replaced the electronic brake pedal however, the failure reoccurred. The vehicle was taken to an independent mechanic and the throttle body was replaced but the failure reoccurred. The manufacturer was contacted, and the contact was informed that there was no recall for the failure. No additional assistance was provided. The failure mileage was 121,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530585July 6, 2023
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
As I was pulling my 2019 Jeep Compass Trailhawk to a light off the highway exit, the vehicle did its automatic stop the engine function. After about 4 seconds a "high coolant temp, shutdown vehicle" note appeared. The engine turned off and I lost complete control. The car would not move, e-brake engaged automatically, and the vehicle would not restart. 30 minutes later someone came by to jump start the battery and the car started. I was able to drive to a safe location but I am worried this problem will continue. There was no real explanation online and I have read countless accounts of the same problem happening to others, some while driving at high speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530289July 4, 2023
ELECTRICAL SYSTEM
The uconnect touch screen is ghost touching and glitching out causing it to mess with my cars functions and distracting me while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530167July 3, 2023
EXTERIOR LIGHTING
Instrumental cluster display does not display during daylight hours. Gas gauge and speed gauges are not visible due to faulty illumination. Inability to view during operation diverts is a safety hazard. I have taken the vehicle to Dodge service centers twice but they are unable to fix or repair this issue stating that they have not been told of this problem by Dodge/Chrysler.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529505June 29, 2023
ELECTRICAL SYSTEM, ENGINE
Key fob not detected since I bought certified pre-used. There’s an oil consumption issue. There’s a stall issue that completely cut my Jeep off in the middle of rush hour traffic almost causing an accident. I’ve replaced batteries 2x and had to dealer 3x with them unable to reproduce symptoms. They didn’t do the oil consumption test. Just changed oil. This Jeep is a serious hazard!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529495June 29, 2023
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
- Unsure what is failing. With increasing frequency, 22 Jeep Compass Sport repeatedly stalls (1+ time every few months since OCT ’22) when trying to accelerate after stopping, always (except for one time) engaging auto ebrake, and always requiring a shift to park and engine restart. Engine shuts off, but malfunction is likely related to auto start, as it hasn’t occurred when auto start is already pressed off. Latest failure 28JUN at stop sign near home after a 20-second stop, and auto start turn-off failed after restart. This instance is notable in that: this problem is increasing in frequency, duration of stop was short (unlike usual at 1-3 minute stoplights), this occurs whether or not engine was running long beforehand, and is first time the auto start off-button failed. This is also the shortest interval in between instances, as it occurred last week. Available to inspect. -Safety concerns: always occurs in heavy traffic, always during required acceleration, potentially leading to collision at light/in intersection; always antagonizes other drivers. Has not occurred at high speeds (yet), but have read online claims of similar occurrences in Jeeps at highway speeds, risking fatality. -Dealer service was unable to replicate. Dealer was not denying, but unable to diagnose without replication. No codes indicate problem. Personally was only able to replicate once when deliberately trying in empty parking lot. Reported to Jeep in JAN ‘23, then to dealer service at time of diagnostics. -Problem has only been checked by local dealer service. No crashes (yet) so no police or insurance. -Unlike other reports, no warnings prior to failure for me, only “ebrake on” light after failure. -Jeep fanboy forums say cause is low fluids. Wrong, but even if true no car should shut down and endanger lives when brake fluid or even oil is a little low. New cars leaking like sieves would also be yet another Jeep-centric problem. Wife and I know how to drive and check fluids.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529457June 28, 2023
STRUCTURE:BODY
Was told that the sub frame is bad. After looking into it, it seems to be a known issue with the jeep compass.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529477June 28, 2023
ENGINE
Same incident happened two days in a row, was only driving my car for a minute when the car just shut off while driving. Luckily I was still in my neighborhood and able to pull over, except today it happened as I entered the main road. Car just shut off while driving. Both days “low oil pressure” warning came on for a second and then went away. No prior oil or engine light or anything that would indicate an oil issue. Dealership found no leaks/cracks but said I have a serious oil consumption issue. Suggested I monitor and come back at 1000 miles. This is a huge safety concern and recall should be mandated for this known issue!! Car has only 53,000 miles and don’t even know if I can keep this car. My son was in the car both times, I’m incredibly concerned for our safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529365June 28, 2023
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
The display, where the speed and other pertinent information is displayed, is in dark or night mode. It is very if not impossible to see during daylight hours. It is very distracting not to be able to see the information that you should be able to this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529356June 28, 2023
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
While driving down the radio, my infotainment system began flashing on and off, failing to properly load. This can cause a distraction in the vehicle, leading to an accident. The dealer stated could not duplicate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529354June 28, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: ASSIST, ELECTRICAL SYSTEM
Upon start up of my vehicle I noticed my center display for speed, etc had turned itself to Spanish, but my radio was still in English. My forward collision warning, Lane keep assist, auto emergency braking, and front collision avoidance had all turned themselves off, and my auto park brake had turned itself on. After contacting a dealer they stated they had several complaints and to just turn them back on/off. Having these safety features turn themselves off can provide a fall sense of safety and cause accidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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