Jeep Compass Complaints

4,014 consumer complaints on file.

#11529352June 28, 2023
EXTERIOR LIGHTING
The backlight for the center cluster display is failing to properly illuminate during daylight. This causes it to be hard/impossible to see during day time hours. There is currently a recall for the 2022 Jeep Compass having the same issue, however mime does not fall under the recall. I would advice looking further into the recall, because it appears more vehicles are affected than stated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529193June 27, 2023
ENGINE
High Coolant temperature warning came up on dashboard and engine shut off while I was driving my vehicle through an intersection. Car had plenty of coolant and other fluids, car was not overheating. About 5 minutes later the car turned back on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529249June 27, 2023
ELECTRICAL SYSTEM
Instrument cluster is stuck in day time mode. There is no way to dim it at night which makes it hard to drive and see during night travel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529207June 27, 2023
VISIBILITY/WIPER, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
My cluster display has been on dark night mode since January 2023. I purchased the vehicle in April 2022. During the day, I cannot see the cluster display, and have missed gas warning lights, low tire lights, and other emergency lights due to the dimness of the screen. It is a hazard to drive as daylight is longer-- and the navigation screen is also impossible to see during daylight hours. There is no way to brighten either the cluster display or navigation system. The dealership confirmed the issue and instructed me to sit back and wait for an update in January, and there have been no updates yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529126June 27, 2023
SEATS, TRACTION CONTROL SYSTEM, LATCHES/LOCKS/LINKAGES:DOORS:LOCK
The contact rented a 2023 Jeep Compass. The contact stated that while driving at an undisclosed speed, the vehicle stalled inadvertently, and the rear driver's door opened unintendedly, and the rear seat shifted forward. The contact stated that an unknown warning light was illuminated, and the traction control feature independently shifted into snow traction mode. The contact was made aware by the rental agency of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 460.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528898June 26, 2023
STRUCTURE:BODY, WHEELS, UNKNOWN OR OTHER
Prior to the failure of the rear drive axles there were 2 instances of the 4WD lamps coming on. Reset the lever and light went out.Another instance had the ABS light come on.After several miles the light went off. The next morning while driving to the independent repair shop the car completely stopped on a Blvd in the middle of traffic.Luckily I was not rear ended by another vehicle.The car needed to be towed to the shop. Upon inspection by the tech was the rear drive axles had become corroded and needed to be replaced.As well as the backing plates.The vehicle is 8 years old and has 62,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528939June 26, 2023
ELECTRICAL SYSTEM, ENGINE
This 2018 Jeep Compass Latitude has gone through several repairs already; a lot of them concerning the start/stop system and the battery that powers this feature. In the past 4-5 years, it's been replaced three times. In addition, the engine had to be replaced due to high oil burn. As of recent, the vehicle has started displaying "Stop safely. Vehicle with Shut Off Soon" message; especially during highway cruising. This has posed a highly increased safety risk for my family and there seems to be no way for the dealer to address the problem because they cannot replicate it. The vehicle underwent these repairs when covered by the warranty but because of it's mileage, it is no longer eligible. We need
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529018June 26, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
When at a stop sign the car auto shut off. After releasing the break, the car would not restart and would not go into park. After a few minutes of panic, I was able to move the gear shifter to park and after several attempts, the car barely restarted. This also happened a previous time at a stop light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529001June 26, 2023
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VEHICLE SPEED CONTROL
During the day the the instrument cluster that has a speedometer doesn't have any brightness so I cannot see the speed or warning lights. I took my car to the dealership and they said there is no solution to that problem right now and multiple vehicles have the same issue since September last year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528953June 26, 2023
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2022 Jeep Compass. The contact stated that the instrument cluster display was dim. The vehicle was taken to the dealer where it was diagnosed that the instrument panel center cluster display was insufficiently illuminated, and the contact was informed that the wiring jumper harness needed to be added. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 23V058000 (Electrical System). The manufacturer was notified of the failure and the contact was advised to take the vehicle to a different dealer and informed that the VIN was not included in a recall; however, the repair would be covered under warranty. The failure mileage was approximately 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528767June 25, 2023
POWER TRAIN
While at a stop light, my vehicle moved into "stop" mode and as the light turned green and I attempted to resume driving the vehicle attempted to go back into "start" mode and shut down completely. I could not press down fully on the break nor turn on my hazards. THe dashboard flickered, but never shut off. Given that this happened at a busy intersection, it was quite dangerous and I was fearful that I would get hurt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528786June 25, 2023
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My emergency brake engages while my vehicle is in drive during auto assist feature is on. My vehicle stalls. I have to put my vehicle in park, then shut my car off and restart it while in traffic. I have been in several near collisions. I have been a victim of road rage. My 2019 Compass has been experiencing this issue since July 2020. After 11 service visits, my vehicle is still not fixed and the dealership is no longer willing to help. They say there is nothing that can be done. I have copies of all service repair orders from 2020-June 2023
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528627June 24, 2023
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
The Jeep says High Coolant Temperature even after adding much coolant. Car shuts off while driving on the streets and highways.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528637June 24, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The emergency brake lights up and engages randomly. This has happened several times while driving, causing the vehicle to slow to a stop, and requiring a restart.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528686June 24, 2023
ENGINE, VEHICLE SPEED CONTROL
The first time the situation occurred we were out of town. Warning lights appeared. The car had sluggish acceleration, noisy, rough ride, hesitating, jerking type movements . We thought it was going to stop. The message appeared "Do not drive the vehicle." My husband took the Jeep to the dealer and they were supposed to have fixed it. He was told it was the throttle. We drove the Jeep and the problem stopped for a while. It occurred again on May 25, 2023 and we had to turn around and go back home and park the vehicle and we have not been able to drive it. I found the following information; 2014 Jeep Compass Among Chrysler Vehicles Recalled for Stall Risk. We have never received a letter about a recall. Warning lights came across the board.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528340June 22, 2023
ELECTRICAL SYSTEM
For over six months, I have been unable to see my dashboard during the day. It is stuck on night mode. This causes the driver to be unable to see fuel gauage along with other warning lights that may be displayed. This is extremely dangerous and could cause unexpected vehicle stops on roadways. I have mentioned this to the dealership each time I am there and I'm told they don't know how to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528216June 21, 2023
ELECTRICAL SYSTEM
During the day you can not see any of the display in the dash for fuel, MPH, any warnings as the electronics are stuck in the night mode and the only time you se see them is when it’s dark outside.. this is the 2nd time the car has done this it did it the first time last year about this time the only way I found to fix it was to disconnect both batteries
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528184June 21, 2023
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
My dash lights will dim automatically during day and can’t dim dash lights at night very frustrating
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528116June 21, 2023
ELECTRICAL SYSTEM
The contact owns a 2022 Jeep Compass. The contact stated while starting the vehicle, the instrument panel lights were dimmed. The contact stated that the instrument panel lights returned to the brighter mode. The contact stated that during the daylight hours, the lights were extremely dim. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the failure was related to NHTSA Campaign Number: 23V058000 (Electrical System) however, the VIN was not included. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527829June 20, 2023
UNKNOWN OR OTHER
As I was turning left at a green light my engine stopped and I was unable to move the wheel. I was able to restart it but that was extremely scary and I have looked up the issue and it is not just me as alot of other Compass owners are reporting the same issue. The vehicle is immaculately maintained as my husband is a certified mechanic. A recall needs to be issued for whatever this is.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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