Jeep Compass Complaints

4,014 consumer complaints on file.

#11542372September 3, 2023
STEERING, WHEELS
Front wheel assembly with broken connection to frame which was caused by a rusted out frame that mechanic said make vehicle extremly dangerous to drive. Front Wheels buckled outward. Can't drive car any more.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542401September 3, 2023
ENGINE
High temperature coolant warning message appeared while car was parked and being turned on. This was followed by engine shutdown. The car had to be towed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542351September 3, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
High beams will not stay on even though they are “automatic”. The eco mode where the engine turns off at a light or when idling to save gas does not work at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542248September 2, 2023
AIR BAGS
I was driving my vehicle and out of nowhere the airbag in the driver's seat exploded. The vehicle is available for inspection. I almost wrecked. The vehicle has not been inspected by thr manufacturer yet. I left a message for the service manager at my local jeep dealership. There were no warning lights on prior to deployment.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11542155September 1, 2023
UNKNOWN OR OTHER
The rear view camera display stops working and only shows a black screen. I am unable to clearly see behind me when backing up. This is especially troublesome at night. I have taken the vehicle back to the dealer 6 times for repair. They have replaced the camera 4 times and adjusted the wiring 2 times. The camera still doesn’t work occasionally but I don’t take it back because the dealer told me it was no longer under warranty and I would have to pay for it. The only inspections were conducted at the dealership for repairs. There were no other indications of a problem until June 2020 when the screen only displayed black when the car was in reverse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542204September 1, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, ENGINE
This vehicle randomly shuts off. It is usually when I’m going at a slow speed or applying the break. It cuts off and jerks for a second and then I put the vehicle in park cut it off and restart it and it works normal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541878August 31, 2023
ELECTRICAL SYSTEM, ENGINE
JEEP SHUTS OFF WHILE DRIVING WHEN FOOT IS REMOVED FROM PETAL HAS TO COME TO COMPLETE STOP BEFORE IT CAN BE RESTARTED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541444August 29, 2023
ENGINE
When stopping at a light or stop sign, the engine suddenly stop. I have to put on park and restart the car and everything is back to normal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541521August 29, 2023
AIR BAGS, ELECTRICAL SYSTEM
This car is having tons of electrical issues. From wire malfunctions in the radio to the ORC module failing. All lights for air bags, abs breaks, check engine, and everything electrical are beeping and flashing. The air bags will not work if I get in an accident and I've read they can deploy at any time while I am driving! If you look online, Chrysler/Jeep has LOTS of ORC failure issues and have even recalled for this for it before. This issue should be covered for until at least 100k miles. Some people have had this ORC module fail at as little as 18k miles. I still have 2 warranties on this car and not one covers it. Chrysler/Jeep should be responsible for fixing this. It is a risk to to peoples lives. I'm not understanding why this is still an issue in 2023 with no penalties to Chrysler/Jeep when it's been happening for over 10 years!? I'm hoping writing this will add one more person to the lost of issues Jeep has so something can be done about it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541363August 29, 2023
EXTERIOR LIGHTING
Dear Representative, my 2022 Jeep compass has a recall related to the brightness level of display. According to manufacturer's claim, the brightness on the instrument panel center cluster needs to be adjustable to provide at least two levels of brightness. Based on this problem, safety risk is defined as "An IPC display that is not visible to the driver may result in the driver's attention being distracted from the driving task while trying to locate a desired display, which can cause a vehicle crash without prior warning." in your website. It seems the safety risk is related to the low brightness level of the display. When it comes to my car, the brightness is not adjustable. It stays in the highest brightness level. Since the brightness level is at the highest level, it does not cause any safety risk. Please check the pictures I uploaded in this claim. Intentionally, I took these photos during a sunny day which will allow you to see how clear and visible the display due to high brightness level is in one of the extreme condition (i.e., in a sunny day). Even the brightness level is adjustable, there is no higher level than what the display has now. May I request you to remove the recall on my car? Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540965August 27, 2023
ELECTRICAL SYSTEM
Vehicle states coolant high and check engine light comes on and care will not start.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540912August 26, 2023
UNKNOWN OR OTHER
I was at a stop light and car just went dead. Before going dead a warning of “High Coolant Temperature” popped up and engine light came on and it went dead. Car would not start again and was towed to dealership. I’ve seen that their are lawsuits out there on this and no fix so I am not confident in dealership finding issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540709August 25, 2023
ELECTRICAL SYSTEM, POWER TRAIN
The vehicle pops and spudders when cranked. While driving it looses power and will not go, causing me to almost get hit numerous times. When shifting into gear it jerks really hard
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540475August 24, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, ELECTRICAL SYSTEM
ABS anti lock break system The first time it happened, I was slowing down at a stop light, and then starting back up the car stalled and would not move It had to be turned off and on in the middle of an intersection A car from behind had to skid and almost crashed into me Another time I was turning onto a major. road and it suddenly stalled once again almost got rear ended This happened a series of times, and was taken into a local mechanic each time, in which case they said it was the wheel sensors and replaced each one Both independent and Jeep dealership reproduced and confirmed the issue No warning lights prior to the first issue. Every time the car was taken into mechanic the warning lights were cleared for @ 30 days Each time the warning lights came on the car would simultaneously stall again
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540492August 24, 2023
UNKNOWN OR OTHER
Unknown A frame cracked in half on passenger side
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540593August 24, 2023
ELECTRICAL SYSTEM, ENGINE
The start/stop function at times stalls car. Touch screen sometimes switches to other things. On/off and screen switch.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540597August 24, 2023
ENGINE, ELECTRICAL SYSTEM
The car burns through oil and at often times is empty, which is not good.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540288August 23, 2023
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Randomly “High Coolant Temp” or “Coolant Temp too high” appears after not driving car for 12+ hours and car won’t start. Check engine light flashes. The Low power light comes on also. Sometimes I can turn ignition button off and right back on and it’ll start with no issues, sometimes I have to hook jumper cables or a jump box to the car to get it to start after the messages appears. Sometimes when it starts after turning off and back on because of the message, idle surges bad and throttle pedal is not responsive. Radio screen becomes unresponsive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540036August 22, 2023
SEAT BELTS, UNKNOWN OR OTHER
BRAKE LIGHT IN DASH WOULD COME ON AND OFF THEN GO OUT FOR A DAY OR SO AND THEN WILL STAY ON ALL THE TIME. ALSO SEATBELT LIGHT IS ON AND WONT GO OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540220August 22, 2023
ENGINE, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
This isn’t the first time it happened, I was about to make a right turn at an intersection and the car suddenly stalled with emergency brake engaged and the funny part is that the car wouldn’t turn off . This car is garbage and it’s drink oil like a monster
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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