Jeep Compass Complaints

4,014 consumer complaints on file.

#11544401September 13, 2023
UNKNOWN OR OTHER
When the sun is out it makes a really bad light reflection on the center consol display border, the shifter and shifter cover. Since it’s made of gloss materials it reflects In your eyes causing loss of sight because of the light reflection. This beams sun light right into the drivers eyes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544141September 12, 2023
UNKNOWN OR OTHER
My radio screen started to do phantom touches. Which is very distracting when it's turning on the heated seats, or turning the volume all the way up. It is being caused by delamination and is a known problem with jeep.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544160September 12, 2023
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Car is intermittently stalling, power steering intermittently failing and all service lights come on at one time, took to a non Jeep dealership they diagnosed as a TIPM failure and told me to take it to a Jeep dealership , took to two Jeep dealerships and they said since the issue wasn’t happening while the vehicle is in their care there’s nothing they can do about it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544003September 12, 2023
UNKNOWN OR OTHER
The car randomly turns off every few weeks. It usually happens when I’m stopped at an intersection and start to accelerate it just turns off. I have to put it in park and turn off the engine and restart it which seems to correct whatever happened. Not sure if any error messages come on the dash because I’m busy trying to restart the car and get out of the intersection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544018September 12, 2023
POWER TRAIN
The contact owns a 2017 Jeep Compass. The contact stated that while his wife was driving at undisclosed speeds, the vehicle stalled on several occasions. The vehicle was taken to the dealer; however, no cause for the failure was found. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 42,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544145September 12, 2023
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
In the past 5 days my car has died/lost all power while in drive, driving down the road. The first time that it happened I was driving down and alley. I brought the car to a complete stop and put the car in park. I hit the push button start and it shut off completely. I was able to start my car again. When I got it started the check engine light was on and the system had shut off the emergency pedestrian braking system. I turned the emergency pedestrian braking back on and the next day before I could get my car looked at, the check engine light was off. I still made an appointment but not for another 6 days after as they were booked until then. Later that night driving down the road at about 25 mph it shut off again and tried to turn on the emergency brake. Right after that happened there was a message on the screen that said something about the emergency pedestrian braking but I was unable to read it because another message that said service emergency brake showed up. I was able to come to a complete stop and start my car again. I attempted to accelerate and my car died again. I was able to restart my car and once again the check engine light was on and emergency ped braking was off. I left it off for the weekend and there were no issues in that time. The check engine light did turn off after 2 days. I just got my car looked at today by the dealership. They stated that they can see the codes that were stored from when the check engine light was on but it could be a million different things. They stated that I would have to bring it in after it does it so that they can pinpoint the issue while it is happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543823September 11, 2023
ENGINE
Engine dying after stop start function at random times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543718September 10, 2023
ENGINE, POWER TRAIN
Received notice for excessive oil consumption recall. Took to dealer to fix recalls. Realized nothing is noted of Jeep excessive oil consumption. Constant oil changes and adding oil. Just got another oil change, all filters changed, drove a couple hundred miles. Oil is low. Car has stalled on me in intersection with my baby in backseat. Had to get pushed to side of road. Engine feels shakey/vibrates randomly but often since I purchased brand new. Engine and fan EXCESSIVELY LOUD with no AC and sometimes in am when just started. No weather conditions to affect that. Check engine would be on then turn off. Auto shop would check it and say everything is good. But it’s clearly not and I’ve been dealing with these issues since I purchased. I shouldn’t stress on my vehicle because I don’t feel safe with my baby. Traveling shouldn’t drain oil. Thank you for your help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543692September 10, 2023
POWER TRAIN
A common problem, which mine has, is a growl in the rear end at around 30mph. In forums I have seen people get a software update to fix, but it just changes the problem to around 50mph. If I drive with the traction control button off, or put it into manual mode, the sound goes away. On the forums the only fix is to replace the entire rear end. It's done this since I got it at about 20,000 miles. There are also clunks in the front end. The steering rack is designed to not be serviced by the consumer and you cannot replace inner tie rod ends. I don't believe there's any other vehicle designed this way. You have to replace the whole rack. One way for the dealer to make sure you come back for service. The plastic sway bar links go out under 40,000 miles and result in sloppy steering that could be dangerous. Again, on the forum boards, people have been replacing with MOOG that are a quality product and not plastic. The parking brake engages for no reason while the vehicle is moving. The auto start/stop feature is dangerous and nearly got me into an accident, twice.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543600September 9, 2023
ENGINE, UNKNOWN OR OTHER
Went out to start my jeep and it flashed coolant temperature high and would not start. Still won’t start. Contacting dealership Monday when they open.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543610September 9, 2023
SUSPENSION, WHEELS
2011 Jeep Compass with 62,000 miles on it the subframes rod about the wheel almost fell off the arm that holds the wheel fell off the rear frame and that could have caused the real big accident accident would have lost control of the vehicle and they told and dealership told me that the warranty expired 2 years ago it was a 10-year extension on it so they did not do it it's because they used cheap metal and they know they did but they will not fix it I just fixed the rear subframe and all parts going to it and all bolts cost me 1500 dollars I do not think that's fair I hope you look into it because they are robbing people thank you I hope you can do something about it and I can get reimbursed and have my front one fixed too because that is rotted out too I just don't have the money to do both
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543280September 7, 2023
POWER TRAIN, FORWARD COLLISION AVOIDANCE: WARNINGS
Vehciel frequently jurks will driving in low speed ; this issue is sinec I bought the car new. Front collision 💥 light comes off automatically and I have to reset it manually. Also the AEB light came off for no reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543227September 7, 2023
ELECTRICAL SYSTEM, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS
Every week of every month since purchasing this car, the electrical system more specifically the Forward Crash Warning system which controls steering and brakes has failed. The system is continually turning off and it has been for repairs where they have replaced the sensors and cameras. No resolution has been made and it’s been now sitting at the dealership since September 1. I’m making payments on a car that can’t be driven. Furthermore every loaner Compass I’ve been given has had the exact same problem no sooner than driving off the lot. The bright light upon system failure is a distraction and the system not working right is a danger to life, limb and property.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543026September 6, 2023
UNKNOWN OR OTHER
My sun roof exploded while I was driving on the highway. It was closed and my cover was on, which stopped the glass from coming inside and hitting me or my 1 yr old son
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542851September 6, 2023
SEATS
The passenger active restraint headrest exploded spontaneously. The vehicle was not in any accident. I happen to notice one morning that the headrest was deployed due to no known issue. Appears this has happened to numerous other people and not sure why this make/model issue has not come under a manufacturers safety recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542578September 5, 2023
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My 2018 Jeep Compass engine started locking up randomly in 2019. It would take about 15 minutes for the car to reset and start again. I started to notice it would happen more often in hot temperatures. The Jeep Dealer said they could not help unless they could recreate the problem, but it never happened at the dealership. This summer it started to happen more as the temperature went up more. I was stuck in traffic three times this year, 2 times last year. I have been approached by cops several times due to this problem. I was able to get it fixed this summer because it got stuck long enough for a mechanic to see the issue. Putting in a new starter fixed the problem. The Auto Start/Stop Feature seems to be wearing out the starter faster. I deactivate the auto start/stop feature whenever I drive to keep from wearing down the starter. This is similar issue to the following report NHTSA Report IDs: 11540220, 11540593, 11540475, 11539629, 11536381
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542718September 5, 2023
ENGINE, FUEL/PROPULSION SYSTEM
While driving, the Jeep Compass lurched forward several times rather than having smooth acceleration. Within 5 minutes, the vehicle was sputtering and the engine just shut down completely. the "BRAKE" light illuminated on the dashboard, but no check engine light has ever been on. I was able to restart 4 times as I was trying to get to a mechanic. The last time I restarted it was struggling to start. Mechanic has since looked at it, and there are no codes to indicate what is going on. I did notice online that there are other complaints of Jeep Compass shutting off while driving, so I wanted to file a complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542772September 5, 2023
ELECTRICAL SYSTEM
It states Coolant Temperature is to High, Car stops when driving, car wont start at times, Check engine light never goes on, mechanic has no idea what the issue is considering when driven. The teperature is normal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542508September 4, 2023
EXTERIOR LIGHTING
2018 Jeep Compass with OEM Bi-Xenon Headlights w/DRL. The right headlamp assembly bulb will frequently not turn on no matter what position you turn the headlights on to. Some days I am left with only driving with one operating headlight since the other won’t flicker on. This has been brought to my local dealership who found no source to problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542510September 4, 2023
EXTERIOR LIGHTING
Headlights come on sometimes sometime, other times driver will come and passanger side won't, or passanger side will come on and driver side will not. Seems to be some sort of issue other then headlights because when they do work they seem to work fine but randomly one or the other does not work. Makes it unsafe to drive at night and worry that if we are out for a late drive we may randomly end up with no headlights at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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