Jeep Compass Complaints

4,014 consumer complaints on file.

#11624218November 8, 2024
ENGINE AND ENGINE COOLING, POWER TRAIN
The contact owns a 2016 Jeep Compass. The contact stated while driving 60 MPH, the check engine warning light illuminated. While driving uphill, the vehicle was chugging. The vehicle was difficult to shift into gear. The vehicle was taken to an independent mechanic, who test-drove the vehicle and retrieved DTC code: P0420 was due to the catalyst system. The contact was also made aware of NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling). The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The contact called the two other local dealers, Pueblo Dodge Chrysler Jeep Ram (2147 US-50, Pueblo, CO 81008) and Perkins Motors (1205 Motor City Dr. 1225, 1231 Motor City Dr., Colorado Springs, CO 80905); but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624163November 8, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2022 Jeep Compass. The contact stated that the automatic braking system failed to turn off. While driving 65 MPH on the highway, a plastic bag flew across the vehicle, and the vehicle abruptly stopped. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted, opened a case, but no additional assistance was provided. The failure mileage was approximately 21.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624080November 7, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2020 Jeep Compass. The contact stated that on two separate occasions, while driving at undisclosed speeds, the vehicle stalled. After the first failure, the contact waited for a while before restarting the vehicle and then drove to a dealer. Despite the failure, the contact was informed that no defect was found in the vehicle. During the second failure, the contact stated that a high coolant temperature message had flashed on the instrument panel. As a result of the failure, the vehicle was towed to the dealer where the contact was provided the same information when the initial failure occurred. The manufacturer was not notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623563November 4, 2024
ENGINE
Every 3000 to 5000 miles the car jerks like the transmission is slipping, the coolant temperature warning sign comes on, and the car shuts off while driving. No warranty will fix the issue and it is very unsafe to have your car shut off while on the highway driving 70mph. This has happened several times. Jeep dealer will not fix
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623476November 4, 2024
ELECTRICAL SYSTEM
I am not sure what is going on but my compass will stall out while at a complete stop and put the car into the parking brake… thus causing user have to turn off the car in the middle of traffic and restart to drive again. This has happened four times & has been in the shop 3 times and jeeps refuses to pay for it, or replace it although it is still in warranty
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623051November 1, 2024
EXTERIOR LIGHTING
All Vehicles with Daytime Running Lights (DRLs) that are configured in a manner to illuminate the primary low beam or high beam headlamps, or a significant output of an LED source are a danger to other vehicles at night if they are too bright. Vehicles with the above characteristics put drivers at risk as the operator of that vehicle assumes they have their lights on due to the amount of light they can see, but the taillights are not illuminated in any fashion. There are no active or passive warnings to the operators that they have no lights on. They assume that because they can see, others can see them but that is not the case in most instances. The drivers themselves, in newer cars at least with digital information displays, are often seen with brightly illuminated dashboards hindering their own visibility because the car believes it is daylight, and has all internal brightness settings to max to ensure visibility. The easiest proposal for remediation is a mass recall and software update by the manufacturers to these vehicles where the DRL function is replaced by using a low output light on all directions, similar to parking lights (where the brake lights are in a dim setting similar to being on, and the front turn signals are in a dim setting) thus increasing daytime visibility still, while also having rear-facing safety for themselves and other drivers. This is of course, not limited to the 2022 Jeep Compass, but all brands, and a large percentage of vehicles form the last decade. More and more drivers are not familiar with their vehicles, and as automated settings for headlamp control advances, drivers are no longer familiar with the standardized symbols indicated the difference between parking lights, low beams, and fog lamps. See attached photos for 3 examples from three different manufacturers. I see several daily on my way to work in Boston, and numerous drivers flashing their highbeams at the unilluminated vehicle, in an attempt to alert them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622652October 30, 2024
UNKNOWN OR OTHER
While stopping for red lights, stop signs, or traffic congestion the gas pedal lost power. I would have to turn the key off and back on again to regain acceleration.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622611October 29, 2024
ELECTRICAL SYSTEM
Car stalls while driving. Sometimes car will not start. Car cranks but doesn’t start. Check engine light and sometimes the traction control light goes on. This seems similar to what is the safety recall S89 but our car was manufactured in September 2015. Root cause seems to be in the relay box with the automatic shutdown being corroded and subsequent issues with the crank shaft position sensor based on codes thrown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622297October 28, 2024
BACK OVER PREVENTION
The contact owns a 2019 Jeep Compass. The contact stated that on several occasions while in reverse(R), the display screen failed to produce an image. The vehicle was taken to a dealer where it was diagnosed that the main and AUX battery needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622014October 25, 2024
ENGINE
The contact owns a 2022 Jeep Compass. The contact stated while at a stop sign the vehicle lost motive power while the emergency brake signal illuminated. The contact shifted to park to restart the vehicle. The vehicle was taken to the dealer however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621874October 25, 2024
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The automatic emergency braking / collision avoidance system engages randomly when there is no risk of collision and often times with no cars or obstacles in sight. For example, when driving on an open interstate highway. Without any apparent reason, the collision avoidance system alerts of an imminent collision and the automatic emergency braking system applies hard braking for a short interval or 1 to 2 seconds. This could result in a rear end collision if a following vehicle were unable to react in time to slow down. Additionally, the system will activate while navigating curves, applying hard braking pressure that could cause loss of control. In a little over a year of ownership, this issue has occurred approximately 12+ times. Changing the sensitivity of the system has not effect, as it still occurs even at the lowest sensitivity settings (shortest warning interval applied in vehicle settings)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621454October 23, 2024
STEERING
The steering gear has failed and is making a popping noise every time you steer to the left or right. The steering gear has been recalled for certain models but not all, my car has the exact same issue but its not listed on the recall. This problem could lead to loss of steering and a crash per the Safety Recall V99/NHTSA 19V-637. The car has been inspected by a Jeep dealer and they confirmed the steering gear is the problem. The symptoms have been present for at least a year, and has been getting worse. I am concerned for my safety and I do not have to means to pay for this repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621523October 23, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
ABS shuts off while driving for no apparent reason. When this happens cruise control shuts dow also. Traded a 2022 Compass in with same issue and problem was never solved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621281October 22, 2024
SERVICE BRAKES
While driving the emergency brake self engages causing the Jeep to come to a sudden stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621114October 21, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
My start-stop system engaged while I was in a turning lane at a traffic light and turned my engine off. When the light turned green, I lifted my foot off the brake and the vehicle attempted to restart but stalled. My emergency parking break engaged and multiple service lights appeared on my dash including: service transmission, service engine, service traction control, service emergency breaking system, service start-stop system. I tried to restart my vehicle using the push-start button but it would not start my engine. I turned on my hazards and sat there for a moment as other drivers were forced to go around me. Minutes later I turned the vehicle off and tried to restart it again and my engine started up this time. I started to drive but noticed the power behind the gas pedal was reduced, luckily I was only minutes from work. A few hours later when I started my vehicle, only the engine light and “service stop-start system” were on. 12 hours later, when I left work, only the “service stop-start system” was on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620797October 19, 2024
ENGINE, ELECTRICAL SYSTEM
Car engine turned off while driving, e brake was activated with out warning. Car stopped, and the D on the shaft was flashing, vehicle placed in park and was turned off by driver. Car would not restart and could not depress the brake. Car was stuck in the middle of road. After several attempts car sputtered on and was able to be driven to a safe location. No warning lights activated on car, initial eye inspection didn’t see anything out of place. No fluid leaking. Battery was operational entire time
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620814October 19, 2024
ENGINE
Stop/start stalling and shutting down at intersection. When lifting foot off the brake, vehicle may start up again just briefly but then stalls out. The vehicle has been stuck in traffic, at high risk for an accident. I have been successful in restarting the vehicle thus far to resume driving. Behavior can occur multiple times a day or once a week but it has been present for >2 yrs. Problem has been reported and inspected by local dealership but, per the dealership, unable to replicate on demand. Solution provided has been to replace both batteries but remedy is short lived. Dashboard error: Auto Stop/Start Not Ready/Unavailable . This error appears after the engine stop/start stalls and engine shutdown but goes away when car is restarted
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620819October 19, 2024
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, ENGINE
My car randomly turns off and I’ve had it looked at and they can’t find a problem I’ll have it reset and it soon starts randomly turning off while I drive. New batteries checked alternator
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620821October 19, 2024
ELECTRICAL SYSTEM, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
When ESS is Engaged, car does not want to start from stop/engine off after pulling from a stop. Car then turns off Lane Departure and Blind Spot Warning and ESS says needs service. Battery has been replaced 2x by Jeep.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620510October 18, 2024
EXTERIOR LIGHTING
Low and high beams. Come on at intermediate times sometimes the passenger side will be on and there will be no driver side. Sometimes they will not come on at all. No matter how many turns you turn the light or flick. The switch I've replaced both headlights and the ballasters. Still to no Avail. They do not work all the time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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