Jeep Compass Complaints

4,014 consumer complaints on file.

#11653648April 9, 2025
ENGINE
Catalytic converter problem Warning engine light keeps coming on. This has happened over several years. It now comes on everyday. It is now in shop to be fixed and code shows front converter is bad which includes the manifold.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653390April 8, 2025
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
The vehicle mostly jerks when in drive mode/accelerating. There is possible oil leakage (slightly for the time being).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653435April 8, 2025
AIR BAGS, SEATS
What component or system failed or malfunctioned, and is it available for inspection upon request? The headrest in the passenger seat deployed without a car accident. Just randomly when the car was parked. Jeep dealership wants to charge me 140 dollars to inspect this and the air bags. Supposedly both have recalls but they have “expired”. How was your safety or the safety of others put at risk? It hit my husband in the head while he was sitting passenger. Now no one can sit comfortably in that seat and I’m scared the air bags are going to also deploy while I’m driving the car which could injure me and my kids in the process. Has the problem been reproduced or confirmed by a dealer or independent service center? No they are trying to charge me to look and told me it would be over 800 dollars to fix, which I do not have right now. The headrest is VERY obviously deployed. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653553April 8, 2025
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
This has happened three times in the last 4 months. There is no pattern, rhyme, or reason to understand why this happens. Today, while driving on the interstate at approximately 60mph, My 2019 Jeep Compass (80k miles) jerked violently and displayed the “Engine Coolant Temp High” warning message while the temperature gauges spiked. I coasted off to the shoulder. This could have caused an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652555April 3, 2025
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, VEHICLE SPEED CONTROL
Speedometer calibration off by3.5% . This affects, displayed fuel economy. Showed higher than actual. Also affects correct speed control setting. Checked with GPS and traffic control police radar.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651760March 31, 2025
AIR BAGS
The contact owns a 2015 Jeep Compass. The contact stated while driving 25 MPH, the air bag warning light illuminated. The contact stated that the air bag warning light was illuminated intermittently. The contact inquired with the dealer if there was a recall associated with the VIN. The local dealer was contacted; however, the vehicle was not diagnosed or repaired because the vehicle was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 154,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651375March 28, 2025
ELECTRICAL SYSTEM
My infotainment screen did this (pictures) while I was driving. Not sure what caused this or anything. It tends to fix itself after a few minutes, but other days it does the same thing. Doesn't work then fixes itself. No warning lamps popped up. The component has not been inspected by anyone yet. I have not brought it to the dealer yet for them to recreate the problem. I have not seen a TSB on it. Since the screen does this, it is very concerning for people who use the backup camera religiously as they could run into a person in the parking of a grocery store. Now that I am aware of the problem, I make sure to take extra caution to look when backing up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650958March 27, 2025
ENGINE, ELECTRICAL SYSTEM, LANE DEPARTURE: ASSIST
My family's n is safety was at risk daily ,do to fear of the electric system being off ,changing speed and directtion of car falsely. 2Continuly lights sources in panels on at night , unable to turn off . navigation pulling vehicle off lane ,to opposite side of road in rain sleet heavy snow . Stays stuck on after air bags diddnt deploy in accident, caused by nav control and engine lag ? Jeep after I had it in MacDonald motors bridgeton Maine,the seller . 2x in first months . We owned it . I was told when I drove in 1 day early dec .2024 and called another 3 times day around 1st WK of .told availability .threw Xmas . When I tried getting it in there in December, with my complaints of same issues,no appointment was able to be given . Until mid january no temporary vehicle offered .I asked ,was told that's too long .they couldn't offer me 1 . In August after issues with oil filter loosen x2 early oil changes and eating oil ... They said same line if any update needed there nothing they can do that wasn't done . If jeep doesn't release an update .. late on dec 11 after dash console lights staying on without keys .in am tried to cure problems.got a additional problem .windows speraticly were going up and down , after I hit up, at closing . Up then down ..pissed off and up early for an appointment i designed I was going by MacDonalds and dropping car off .and Calling creditor .getting my own car rental. I had an accident on the morning on my way to do this .
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11650678March 26, 2025
UNKNOWN OR OTHER
Sunroof exploded outwards while driving, took no damage from debris or flying objects.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650937March 26, 2025
UNKNOWN OR OTHER
Since I first got my brand new JEEP COMPASS in 2021, the tire pressure light would flash on and off, with a warning that my tire pressure was low. When I first saw this light come on, I obviously didn't realize that this light was faulty and inaccurate. I took it to the dealership to check my tire pressure and it was completely fine and normal, so all of that worry and time taking it to the dealership for nothing. That initially happened only about four months into having the brand new vehicle. Since then, that light still flashes on and off, and I ignore it because I know that it is faulty. This is a major safety concern, because if my tire pressure is low, I won't ever know if it is accurate or not, so I could be driving with low tires and potentially get into a bad accident. Additionally, the automatic stop / start button has come on multiple times. It initially came on May 2024, which then triggered the check engine light. I had to take in my car due to this issue, and it was in the dealership for a week, resulting in a thousand dollar charge, and all of the Ubers I had to pay for. The automatic stop / start button killed both of my batteries and I had to replace those. Not even a year later, March 2025, the automatic stop / start button light came on my dashboard again. I took it into the dealership yet again this month, and it was in there for a full week, so I was without a car that entire time having to pay for Ubers and so on. When I picked up the car, the mechanic informed me that this is a common issue and will continue to be an issue. In his professional opinion, he thought this should be a recall. I know it his not his call, but I do think that there should be some sort of resolution or help that I receive for this. I know that this will continue to be an issue, especially a SAFETY issue, so what is the resolution here? Please help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650482March 25, 2025
SEAT BELTS
The contact owns a 2017 Jeep Compass. The contact stated while driving approximately 30-40 MPH, the driver’s side front seat belt unclipped and failed to secure the occupant. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650167March 24, 2025
AIR BAGS
The contact owned a 2022 Jeep Compass. The contact stated while the contact's daughter was driving, the vehicle was rear-ended from another vehicle causing the vehicle to go airborne, roll over, and came to stop. Both front tires were indented into 90 degrees. None of the air bags deployed. The contact's daughter was the single occupant of the vehicle. The driver sustained whiplash however medical attention was not sought. The vehicle was towed to a local tow yard. The vehicle was condemned total loss. A Police report was filed, however the information was unavailable. The manufacturer was made aware of the failure and a case was filed. The failure mileage was unknown.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11649716March 21, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2016 Jeep Compass. The contact stated while driving 40 MPH, the vehicle repeatedly jolted and jerked, prompting the contact to discontinue driving the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the crankshaft sensor. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Action Number: RQ22002 (Engine and Engine Cooling). The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649782March 21, 2025
BACK OVER PREVENTION
The contact owns a 2019 Jeep Compass. The contact stated that the rearview camera displayed an image while the vehicle was in reverse(R); however, after the contact had shifted to drive(D), the rearview camera image was still displayed. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648485March 15, 2025
ELECTRICAL SYSTEM, ENGINE, STEERING
Car starts fine. After the car gets up to operating team the car will just stop running, very dangerous in traffic as it cannot be sterred or hardly stopped. The lightning bolt symbol appears on dash then car just dies. I replaced 2 camshaft position sensors and 1 connector. Car was fine for 2 weeks then started acting even crazier. I scan obd2 but get no codes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648400March 14, 2025
UNKNOWN OR OTHER
Potential Odomete rollback Indicated
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648160March 13, 2025
UNKNOWN OR OTHER
I’ve been experiencing persistent issues with my car’s coolant system. In January, they replaced the hose connected to the coolant reservoir, but within 30 days, I received another overheating warning. When I brought the car back, I was told that the coolant reservoir needed to be replaced, and now I’m facing the same problem for the third time. This situation raises serious safety concerns because my car isn’t alerting me when it’s overheating. It appears that either the thermostat is faulty or it wasn’t properly replaced and checked during the repair. I requested to speak with a manager to escalate the issue, but they refused to provide any contact information.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647792March 12, 2025
ELECTRICAL SYSTEM, SEATS, SEAT BELTS
Electrical
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647371March 10, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2019 Jeep Compass. The contact stated that a message that the coolant level was high was displayed on the instrument panel and immediately after the message was displayed, the vehicle failed to accelerate as needed. Additionally, the windows failed to open and close, the doors failed to lock and unlock, and there were other unstated electrical malfunctions. The contact coasted over to the side of the road and turned off and restarted the vehicle several times for the vehicle to operate as needed. The failure was intermittent but had occurred approximately 12 times. The dealer was contacted; however, the contact had not received a callback. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647232March 9, 2025
ENGINE
The car flashed an error code "Coolant temp too high" and the engine shut down while I was entering the parking lot of my son’s school. The car froze up, but then turned itself back on. The coolant temperature was normal. I’ve been terrified to drive ever since.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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