Jeep Compass Complaints

4,014 consumer complaints on file.

#11647161March 8, 2025
ENGINE
Since we’ve bought this car pre owned last year with 48,000 miles we’ve been experiencing bad engine oil consumption. I’ve tried to get it looked at by the car dealership we got this vehicle at and they couldn’t find no oil leaks. I’ve done some research myself on this topic and I have ran into information of others having this same experience with their similar vehicle and engine models. I do know that they’ve sent out recalls on this issue but my vehicle seems to not have been placed on this recall as I did speak with recalls.mopar.com seem like they can’t help me with the issue. Please if I can get any help with this issue it will be really appreciated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647047March 7, 2025
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, ENGINE
major Electrical issues and car cutting off in traffic and every warning light Showing and will send show repair bill once it get it from Turnersville Newjersey Jeep Dealership. Today or Tomorrow.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647027March 7, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The vehicles emergency brake engages itself while the vehicle is in drive. I’ve reported this to my dealership, they say they’ve never heard of this issue. I’ve reported the issue twice. This is an obvious safety issue because the vehicle is randomly braking and coming to a complete stop while it is in drive. The brake signal comes on and there is no way to regain control of the vehicle unless you put the car in park and turn it off and on again. The emergency brake button also does not work during this time. This often happens when driving after a stop light. The vehicle begins to move and suddenly the brake engages itself, and the car stops this has almost gotten me rear ended on several occasions. I’m forced to throw on my hazards and rush to regain control of the vehicle . All the while holding up traffic, cars honking and trying to get past me. This issue was not confirmed to me by the dealer. They seem to act as if they haven’t heard of this issue. I’ve researched online and other Jeep brand owners are experiencing the same exact issue. My vehicle was purchased brand new and hadn’t been in any accidents before this problem began. It started the year I purchased and still happens till this day. I’ve tried to get to the bottom of the issue but I’ve been quoted $1000 to change both batteries without promise that this will resolve the issue. I don’t want to pay out of pocket for an indefinite resolution that the company should take care of because they sold the vehicle to me with this safety issue. I’ve looked for recalls that depict my exact issue for my make and model and I haven’t seen any. This needs to be investigated because many people bought their cars with this same safety hazard so why isn’t Jeep taking accountability!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646406March 5, 2025
ENGINE
The car flashed an error code "Coolant temp to high" and shut the engine down while I was entering the on ramp to the expressway. The car stalled in the middle of the lane. The coolant temp was normal and not high. I was able to restart the car and had no issue for rest of the drive. I checked my coolant levels and everything is normal. This again happened the next day in my neighborhood thankfully. The code flashed and the engine immediately shut down. There was little to no time to react. My fear is this will happen again when my daughter is driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646198March 4, 2025
ENGINE
When driving home after work I came up to a red light and my car completely stalled. I had the start stop system turned off at the time. The car just stalled out and acted like the car needed to be started however when I attempted to restart the car it would not start. Although I was stopped when this happened I was in the middle of traffic and could not move my car to the side of the road since it stalled out with no warning. I had to be pushed to the side of the road. After several minutes (about 5) the car started again and I drove home. No check engine lights came on at the time however the next day the check engine light came on, I took it to have it checked out and was told they were "junk codes" and the check engine light went off later that same day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645937March 3, 2025
ENGINE, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My 2018 Jeep Compass has an oil pump issue it seems. I read about previous scenarios and forums that had issues with this vehicle like mine. I would drive the vehicle and not within 5 minutes it will turn off half way down the road in the middle of an intersection that could have caused the lives of others and my child and myself. This vehicle is not safe at all! I have contacted and informed the dealership on multiple times about this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645849March 2, 2025
AIR BAGS
Hello, My VIN is [XXX] and I have a 2014 Jeep Compass Latitude. I took my vehicle into the Jeep Dealership on Val Vista and Williamsfield Rd to have my airbag recall serviced. I picked up my vehicle and the airbag light was still on, I didn't think too much about it since it could have not been related to the airbag recall. However, I was later informed by pep boys and another mechanic that the airbag recall was not replaced. I was also informed on the phone by a dealership service man they did not have the part to replace the airbag and it did not get fixed even though they stated on the paperwork and when I picked it up that the airbag recall was serviced and the airbag was functioning properly, I have contacted the attorney general and the dealership regarding this issue and the dealership is claiming im incorrect and they serviced my air bag and asked me to bring the car in to reset the airbag light and see if there is something else going on with the airbag. The airbag recall part that was supposed to be replaced is the original manufactured airbag from 2013. I trusted the dealership on their word that the airbag was working and they let me drive around like that with my family while they cashed the 2500 check and did nothing with the airbag recall replacement. I am concerned about the actions of the dealership for my families safety as well as other families safety when they take their car to this dealership to get their recall's serviced. I would like to fix the problem with my airbag without having to take it to this specific dealership and would like to let others know so we can avoid any injuries or anything serious happening as a result of this dealership not actually fixing their safety recalls. Please let me know if you would like me to submit pictures for the information I provided. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645608February 28, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Car Dies looses power and stall and multiple lights on dashboard failure causing power failure while driving. Battery's were replaced twice and still problem and car Stuck at Jeep Dealer and Service manager Give me a bill $600 For Electric Diagnostic and $1000 plus taxes to repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645617February 28, 2025
Chest Clip, Buckle, Harness
The harness has come loose on two inconsistent occasions. Once in our neighborhood and the other time when I arrived at my destination my child’s body weight was able to loosen the harness. Nuna is rejecting returns or replacements for these $600 car seats.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645669February 28, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM
every time i turn on the car the parking brake is on and it also turns on while im driving and it causes the car to stall while in motion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645306February 27, 2025
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
The contact owns a 2018 Jeep Compass. The contact stated while driving approximately 50 MPH, the vehicle was losing motive power with several unknown warning lights illuminated. The contact depressed the accelerator pedal, and the vehicle was still losing motive power. The contact stated that the vehicle stalled and was difficult to shift into park(P). The contact stated that several attempts were needed to restart the vehicle. However, when the contact shifted into drive(D) the vehicle still lost motive power and almost stalled. The contact drove the vehicle back to the residence and it was difficult to shift into park(P). The contact was unable to restart the vehicle and called a towing service. The contact was informed by the tow truck operator that the 12-Volt battery needed to be replaced. The vehicle was repaired; however, the contact stated that the failure reoccurred. The contact stated that the vehicle stalled with several unknown warning lights illuminated. The vehicle was towed to the residence and the contact was informed that the 12-Volt battery and the START/STOP battery needed to be replaced. The vehicle was repaired, but the contact stated that the failure reoccurred. The contact had taken the vehicle to a local dealer. The dealer performed a preliminary diagnostic test and advised the contact that there were several electrical failures and that a comprehensive diagnostic test was needed. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645432February 27, 2025
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
The contact owned a 2020 Jeep Compass. The contact stated that the navigational screen was black. The contact stated the navigational screen failed to turn on as needed. No warning light was illuminated. The vehicle was not taken to the local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644978February 26, 2025
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Transmission hard shift especially when cold. Makes grinding noise when shifting into 3rd. We have not taken it to a dealer cause we bought it used and it’s 62 thousand miles on the car and 60 thousand is supposedly the limit for the warranty. Car has also stalled while making turns to the left or sometimes when driving straight. At highway speeds when I have gone and tried to accelerate more I push the accelerator down and nothing happens. Then all of a sudden the car takes off with a jerk and I have to hit the brakes cause it was not expected. Auto engine shutoff failure light comes on for no reason. Continually get number 4 cylinder misfire check engine warning which disappears after the car is restarted. Consumes oil like nothing I have ever seen always adding oil. Can’t check the transmission fluid level cause manufacturer did not put a dipstick for the transmission so I have to take it to the dealer to see if that is low. Don’t need the cost just for them to tell me it’s fine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644786February 25, 2025
ENGINE
The contact owns a 2018 Jeep Compass. The contact stated that engine oil needed to be added every 2 months. The contact stated that the message for low oil pressure was displayed. The contact stated that while driving at various speeds, the vehicle abruptly stalled without warning. The contact turned off the hazard lights and waited a while to restart the vehicle. The contact stated that 3 - 4 attempts were needed to start the vehicle. The contact stated that the failure was persistent. The vehicle was taken to the dealer who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644851February 25, 2025
ENGINE
The Auto Start/Stop caused the starter to malfunction and burned out the battery and starter, causing the vehicle to stop in the middle of the highway and requiring it to be towed and now repaired. This has happened multiple times since we purchased the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644686February 24, 2025
ELECTRICAL SYSTEM
Auto start stop unavailable service Auto start /stop system shows up. It has killed 1 main battery and 2 auxiliary batteries but there is no stored messages so dealership can not figure out the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644249February 22, 2025
STEERING, SUSPENSION, WHEELS
I bought the Jeep 2000 24 June 5th from Auto Lenders and Fairless hills vehicle had 34,632 miles on it took it back June 18th for inspection and that there was noise coming from the front end when you went over speed bump metal climbing I told him they said they found nothing took it back again July 10th with the same issues and everything they found nothing the miles on the car on July 10th in where 35,677 MI that was in going out $35,677 mi which they never moved the vehicle took it back again in September for the same issue so they found nothing I was going to take it back again on Christmas Eve I was taking donations to a church and I want to go straight the vehicle went right the ball joint snapped airbags came out and if there wasn't a pole to slide into I would have went into the store that was there they failed to find the issue that was wrong with the vehicle I could have been killed my grandson could have been killed the vehicle's now setting and a tow yard waiting for someone to go look at it and totaled because the airbags came out all on the passenger side the steering wheel went underneath the steering wheel. I'm waiting for a revised please report because the police officer misunderstood me when I said I walked around the car and slipped on black ice I didn't hit no ice with the car the wheel went right when the ball joint snapped and the car slid into a pole on each document that I have they only move the vehicle 2 mi on the 18th of June and September 25th on July 10th the vehicle had the same miles in and out
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11643897February 20, 2025
ELECTRICAL SYSTEM, ENGINE, AIR BAGS
Wiring compartment under the front wheel well is completely eroded away which caused my vehicle to completely stop driving and turning on. When looking at the whole wiring harness under the wheel well, wires were completely falling out of where they connect to the fuses because of how bad the erosion is. I was driving my car with my 4 year old child in it on the highway and it started to jerk, lights started flashing on the dash, including the airbag light, and then all at once shut completely off, lights went out, would not start back up at all. I had it towed back to my house and now it will not start up at all. I replaced a bunch of parts to it and then that is when I discovered that it was the whole wiring box under the wheel well that had corrode a bunch of wires. When hooking up the battery to try and jump it to. see if it would start, the wires that were loose started sparking and almost caught fire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643066February 17, 2025
ELECTRICAL SYSTEM
I wasn’t having any issues with the backup camera not working that was the last recall on my Jeep Compass. The software fix to the radio, however, has made it so the radio mutes now when the Jeep is put in reverse. When this happens, I become so focused on the radio not playing that I am backing up without paying attention to the camera screen or what is behind me. I spent 25 years driving without a back camera and no accidents. I have spent 35 years driving with a radio when backing up and no accidents. I have been driving less than a year with the radio muting when the Jeep is put in reverse and I am seriously concerned that it is going to cause me to have a wreck. Please have Chrysler figure out a way to still allow the back camera to work without muting the radio in reverse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642108February 12, 2025
ENGINE
I was driving normally down the street and the car suddenly shut itself off and a warning light came up that said something like "coolant high" and then it lost all power. after 5-10 seconds, everything came back on as normal. this has happened approximately 20 times in the last 2 years. I took it to the Jeep dealership and they tried to pull codes to see what was happening and they state that they cannot figure out what is wrong with it because it is not pulling any codes for that.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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