Jeep Compass Complaints

4,014 consumer complaints on file.

#10907396September 17, 2016
SUSPENSION
I TOOK MY CAR TO A LICENSED AUTO REPAIR SHOP DUE TO A RATTLE COME TO FIND OUT THAT THE SUBFRAME IS RUSTED. THE CAR ONLY HAS 84000 MILES ON IT AND NOW I DONT FEEL SAFE. SINCE PURCHASING IT I HAVE HAD TO PUT A WATER PUMP, POWER STEERING PUMP ON NEW BEARINGS IN THE FRONT AND. FRONT SUSPENSION. THE CAR HAS BEEN TO THE DEALER FOR REGULAR MAINTENANCE OIL CHANGES AND SUCH. THE CAR WAS BUILT IN 12/ 2007 . I NOTICED A RECALL ON 2007 JEEP COMPASS DUE TO BAD STEEL SO I BELIEVE MY 2008 COMPASS SHOULD BE INCLUDED IN THE RECALL DUE TO FAULTY PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907169September 16, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT STATED THAT THERE WAS SEVERE CORROSION ON THE INSIDE OF THE VEHICLE. THE CONTACT STATED THAT THE FRONT DOOR SPEAKER ENCLOSURE SHOWED SEVERE CORROSION. THE CONTACT ALSO STATED THAT THE FRONT DRIVER AND PASSENGER FLOOR PANELS ALSO EXHIBITED SEVERE CORROSION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907254September 16, 2016
SERVICE BRAKES
I PURCHASE A 2014 JEEP COMPASS IN 2015..HAS A LITTLE OVER 13,000 MILES ON IT.. I HAVE TAKEN TO JEEP DEALERSHIP 3 TIME ABOUT THE BRAKES.. THE FIRST TIME AFTER I HAD IT,, THEY KEPT IT FOR 3 DAYS..EVERYTIME YOU STEP ON BRAKES IT MADE A WHISTLE SOUND..WITH THAT WHEN YOU STEP ON THE ACCELERATE TO DO IT MADE A NOISE ALSO...SAID THEY FIX...SO I TAKE IT IN AGAIN THE SAME SOUND IN THE BRAKE..THIS TIME THEY OIL IT AND OKAY...AGAIN I TAKE IT IN..THIS TIME THEY SAID IT WAS COMMING FROM BACK TIRE AREA..BUT IT HAD SOMETHING TO DO WITH BRAKES..THEY SAID THEY WAS DOING ME A FAVOR BY FIXING IT...NOW AGAIN SOMETHING IS WRONG WITH MY BRAKES..I'M AM SO AFRAID I AM GOING TO GET IN A ACCIDENT. ITS MAKING THE SAME NOISE WHEN THEY KEPT IT FOR 3 DAYS...PLEASE WARN OTHER ABOUT JEEP COMPASS BRAKES...DON'T KNOW WHAT ELSE TO DO...TOOK 3 TIMES, NO SATIFACTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905737September 12, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2013 JEEP COMPASS. WHILE DRIVING 75 MPH, THE AUTOMATIC TRANSMISSION WARNING INDICATOR ILLUMINATED AND THE VEHICLE INDEPENDENTLY SHIFTED FROM HIGH GEAR TO A LOWER GEAR. THE CONTACT STATED THAT THE TRANSMISSION OVERHEATED. THE CONTACT TURNED THE VEHICLE OFF AND BACK ON; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000. THE VIN WAS NOT AVAILABLE. UPDATED 11/29/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899131August 29, 2016
FUEL/PROPULSION SYSTEM, SUSPENSION, EXTERIOR LIGHTING
WHEN FILLED UP WITH FUEL, CAR STALLS OUT AND CUTS OFF. I HAVE REPLACED ALL OF THE BEARINGS AND CAR STILL MAKES A ROARING NOISE WITH THE AXLE. UPPER CONTROL ARMS ARE COMPLETELY DAMAGED. BATTERY LIGHT CONTINUES TO COME ON AND HEADLIGHT WAS REPLACED BUT DOES NOT STAY ON. LIGHT STAYS ON INDICATING VACUUM HOSE ISSUE. 4 WHEEL DRIVE LIGHT STAYS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899254August 29, 2016
STEERING, SUSPENSION, WHEELS
THE CROSSMEMBER (SUBFRAME) IS ROTTING AWAY AND WHEN THIS PART FAILS A SERIOUS CRASH MAY RESULT. JEEP ISSUED A BULLETIN (23-012-14) FOR 2007 COMPASS FOR THIS SAME PROBLEM AUTHORIZING AN EXTENSION TO WARRANTY FOR 10 YEARS AND IF FOUND TO REPAIR WITHOUT COST TO OWNER. JUST CALL JEEP ABOUT MY 2008 COMPASS AND THEY TOLD ME SINCE ORIGINAL FACTORY WARRANTY HAS EXPERIED I WOULD BE 100% RESPONSIBLE FOR REPAIR COST. FIRST OFF, THE CROSSMEMBER SHOULD NOT ROT AWAY AFTER ONLKY 8 YRS, SECOND SINCE THEY ACKNOWLEDGE 2007 HAD A PROBLEM , MY 2008 SHOULD BE INCLUDED. MOST IMPORTANTLY, SINCE THE FAILURE OF THIS PART COULD RESULT IN LACK OF CONTROL AND MAY CAUSE A CRASH RESULTING IN INJURY OR DEATH THERE SHOULD BE A RECALL FOR ALL JEEPS TO INSPECT AND REPLACE ANY PARTS SHOWING SEVERE RUST AND ROTTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897932August 23, 2016
STRUCTURE:BODY, SUSPENSION
I WAS ON A VACATION TRIP AND MY SON WAS DRIVING. THE STEERING WHEEL LOCKED UP AND HE CRASHED INTO A POLE. MY WIFE AND I THOUGHT THE STEERING WAS ROUGH BUT THOUGHT IT WOULD EASE UP. AFTER THE CAR WAS HIT THE AXEL ON THE RIGHT PASSENGER SIDE WAS DESTROYED. HE WASN'T MOVING FAST ENOUGH FOR THE AXEL TO GET DAMAGED WHICH LEADS ME TO BELIEVE THE AXEL WAS POORLY CONSTRUCTED IN THE FIRST PLACE. NO MY CAR IS STUCK IN A FRIEND'S DRIVEWAY WITH NO WAY OF GETTING IT HOME. THIS HAS BEEN A NIGHTMARE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10897829August 22, 2016
POWER TRAIN
WHILE ME AND FIANCE DRIVE DOWN THE INTERSTATE AT ABOUT 65-70MPH ON A HOT DAY, THE TRANSMISSION FLUID TEMPERATURE LIGHT TURNS ON AND WE LOSE ALMOST ALL POWER AND CANT GET IT TO GO. WE HAD IT LOOKED AT BY A DEALERSHIP AND THEY REPLACED THE TRANS COOLER, TRANS LINES,AND TRANS FLUID. BUT THE ISSUE IS STILL HAPPENING. IT IS ALMOST GETTING TO THE POINT OF WHETHER WE SHOULD EVEN TRY TO GET IT FIXED OR WHAT WE NEED TO DO TO FIX IT. WHEN THE PROBLEM FIRST OCCURRED WE HAD ONLY HAD THE CAR FOR TWO WEEKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897417August 21, 2016
FUEL/PROPULSION SYSTEM
AFTER REFUELING THE CAR LOOSES POWER AND STALLS. LAST WEEK I REFILLED THE CAR AND I STALLED IN TRAFFIC. WHEN IN STALL SITUATION DRIVERS NEED TO BE AWARE THAT STEERING IS DIFFICULT. I THINK THE STALLING IS CAUSED BY FUEL GETTING INTO THE EVAPORATOR CANISTER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897275August 19, 2016
STRUCTURE:BODY
WE HAVE BEEN TOLD BY TWO DIFFERENT AUTO MECHANICS THAT THE FRAME OF OUR 2008 JEEP COMPASS IS SEVERELY CORRODED - MUCH MORE SEVERE THAN SHOULD BE FOR THE AMOUNT OF YEARS/MILES IT IS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896900August 18, 2016
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE THE VEHICLE WAS UNDERGOING A ROUTINE OIL CHANGE BY AN INDEPENDENT MECHANIC, THE MECHANIC NOTICED THAT THE CROSSMEMBER K FRAME WAS CORRODED UNDER THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896069August 15, 2016
UNKNOWN OR OTHER
ABLE TO REMOVE KEY FROM IGNITION WHILE JEEP IS IN GEAR, CAR ROLLED AT LEAST A FOOT ON FLAT GROUND. TWICE IN PARKING LOT, ONCE IN GARAGE -CLEAR DANGER TO THOSE BEHIND AND ALONG SIDE OF VEHICLE. HAPPENED THREE TIMES, NOW USE HANDBRAKE TO INSURE NO ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893112August 4, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2008 JEEP COMPASS. THE CONTACT STATED THAT THE SUBFRAME HAD HOLES AND WAS CORRODED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE SUBFRAME NEEDED TO BE REPLACED IMMEDIATELY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 91,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893206August 4, 2016
STRUCTURE:BODY
2008 JEEP COMPASS 115,000 MILES ROTTED SUBFRAME. I CALLED CHRYSLER AND THEY SAID THERE WAS NOTHING THEY CAN DO. THANK YOU! WHAT A DISAPPOINTMENT ESPECIALLY SINCE THEY ARE AWARE OF THIS PROBLEM AND ARE NOT FIXING IT ON THE 2008. NOISE STARTED WHILE DRIVING ON 7/6/16. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891802July 30, 2016
FUEL/PROPULSION SYSTEM
AFTER DRIVING AND IT SETS FOR ABOUT 45 MIN OR 1 HOUR IT IS HARD TO START WHEN IT DOES START THE IS A SMELL OF FUEL COMING OUT OF THE VENTS, WHEN IT IS COLD STARTS FINE OR IF YOU GONE FOR A SHORTER TIME IT STARTS FINE BUT STILL HAS THE FUEL SMELL OUT OF THE VENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10889147July 27, 2016
STRUCTURE:BODY
I HEARD NOISE IN THE FRONT OF THE VEHICLE AND WAS TOLD THAT THE FRONT SUBFRAME CROSS MEMBER IS COMPLETELY ROTTED. BY LOOKING AT THE JEEP YOU WOULD NEVER KNOW ANYTHING IS WRONG BECAUSE IT IS WELL MAINTAINED. I WAS WONDERING IF THERE ARE ANY RECALLS FOR THIS TYPE OF PROBLEM IN UPSTATE NY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885883July 19, 2016
ELECTRONIC STABILITY CONTROL (ESC), STEERING, SUSPENSION
WHILE DRIVING, I STARTED HEARING SOME BUMPING UNDERNEATH MY COMPASS AND A DAY LATER IT KNOCK AND DRIVING ROUGH. I MADE IT TO WORK AND IMMEDIATELY CALL TOW. A DAY AFTER THE TOW, I RECEIVED A CALL FROM THE REPAIR SHOP AND WAS TOLD THAT MY SUB FRAME HAD RUSTED THROUGH AND BROKE. I ONLY HAD THE VEHICLE FOR TWO TEARS AND A FEW MONTHS, AND STILL PAYING FOR IT. I CONTACTED JEEP CORP. AND WAS TOLD THE WAS NOTHING THEY COULD DO FOR ME. MY FIDELITY WARRANTY STATES WHAT THEY COVER, BUT WHEN I CONTACTED THEM THEY TOLD ME THAT AFTER FIVE YEARS THEY DEEMS THE BAD TIE RODS AS WEAR & TEAR. I WAS NEVER TOLD THAT WHEN I PURCHASED THE SERVICE CONTRACT. IF MY PRAYERS AREN'T HEARD, THEN I MUST PAY $2700 OUT OF MY POCKET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884720July 14, 2016
STEERING
SEVERE TIRE WEAR ON JEEP COMPASS ON 05/12/16 I TOOK A RENTAL CAR (JEEP COMPASS, MILEAGE: 10417) IN LAS VEGAS. ON 05/26/16, JUST AS WE HAD PASSED THE MOUNTAIN ROUTES FROM DURANGO TO OURAY, I DISCOVERED BY CHANCE THAT BOTH FRONT TIRES WERE COMPLETELY WORN OUT ON THE INSIDE (SEE PHOTOS). I DID NOT DISCOVER IT EARLIER, BECAUSE THE TIRE TREAD WAS O.K. ON THE OUTSIDE AND THE BODY HIDED THE REST OF THE TIRE. THEN I DROVE VERY SLOWLY. SOON AFTER CAME THE WARNING LIGHT FOR THE TIRE PRESSURE: THE LEFT FRONT TIRE LOST PRESSURE (MILEAGE APPROXIMATELY: 12250). I CHANGED THE WHEEL AND WAS HOPING THAT THE RIGHT TIRE HELD AIR TO THE NEAREST TOWN. WE REACHED THE TOWN WITHOUT FURTHER PROBLEM. AS I BROUGHT THE CAR TO THE TIRE SHOP, THEY TOLD ME, THAT THE TOE WAS COMPLETELY WRONG AND THAT WHEEL ALIGNMENT WOULD BE NECESSARY (SEE ALIGNMENT REPORT). SUMMARY: THE CAUSE OF THIS SYMMETRIC TIRE WEAR IS MYSTERIOUS: THE CAR HAD RELATIVELY FEW MILES AND THERE WAS NO EVENT (SUCH AS AN IMPACT TO THE WHEELS), THAT POSSIBLY COULD HAVE CHANGED THE TOE. NEVERTHELESS I THINK, THE CAR WAS NOT ROADWORTHY AND I'M GLAD I NOTICED THE PROBLEM BEFORE IT CAME TO AN ACCIDENT. I SEND THIS REPORT FROM GERMANY. AS IT IS NOT POSSIBLE TO FILL IN THIS COUNTRY AND MY TELEPHONE NUMBER, I GIVE YOU THE STATE AND PHONE NUMBER OF THE RENTAL CAR COMPANY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884474July 13, 2016
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE ACCELERATED RAPIDLY. AS A RESULT, THE CONTACT CRASHED INTO A SIGN. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A DEALER WHERE THE BODY REPAIRS WERE PERFORMED; HOWEVER; THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10882292July 2, 2016
SUSPENSION, WHEELS
K FRAME BY DRIVER FRONTWHEEL SO RUSTED CRACK COMPLETELY IN HALF. WHEEL ENDED UP FACING 90 DEGREE TO LEFT. WHEEL AND FRAME ALMOST SEPARATED FROM JEEP. STRUT ONLY HOLDING IT ON. GOOD THING I WAS ONLY GOING ABOUT 5MPH IN PARKING LOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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