Jeep Compass Complaints

4,014 consumer complaints on file.

#10881883June 30, 2016
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE DRIVING THE VEHICLE 50-55 MPH FOR APPROXIMATELY ONE HOUR, THE VEHICLE INDEPENDENTLY DECELERATED TO 15 MPH. THE TRANSMISSION FAILURE INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS CAUSED BY A SAFETY FEATURE TO PREVENT THE ENGINE FROM OVERHEATING DUE TO EXCESSIVE DRIVING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,440.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881692June 30, 2016
SUSPENSION
I PURCHASED MY CAR NEW IN 2007 WITH 98 MILES ON IT. IN 2011, WITH NEARLY 40,000 MILES, BOTH MY FRONT CONTROL ARMS NEEDED REPLACED. I HAVE SINCE NEEDED THEM (ALONG WITH THE TIRES) REPLACED AT LEAST 5 TIMES. GRANTED, I NOW HAVE OVER 140K MILES ON MY CAR, BUT THIS IS NOT SOMETHING THAT SHOULD HAPPEN ON A REGULAR BASIS. I'VE HAD AT LEAST 3 MECHANICS TELL ME THEY HAVE HAD NUMEROUS REPAIRS MADE ON OTHER COMPASS VEHICLES AND TO "HOLD ON TO MY RECEIPTS" IF THERE IS A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881564June 29, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VISIBILITY/WIPER
DURING COMMUTE ON TUES 6/21 VEHICLE BEGAN TO EXPERIENCE DEACCELARATION; FOLLOWING DAY VEHICLE SEEMED TO RESUME WORKING; BY FRI. 6/24 VEHICLE BEGAN TO DISPLAY THE SAME PERFORMANCE ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876676June 26, 2016
ENGINE
I PURCHASED MY COMPASS IN JUNE & 2 MONTHS LATER WITH MILEAGE BEING460 I TOOK A TRIP TO VIRGINIA FROM NJ 3 HOURS INTO THE TRIP DRIVING ON RTE 66 WHICH IS A VERY BUSY HIGHWAY 18 WHEELER TRUCKS FLYING BY. THE CAR SHUT DOWN & I PULL TO THE SIDE BUT THERE IS NO SHOULDER ON THAT HIGHWAY SO I WAS STUCK UP AGAINST A CEMENT WALL AROUND A BEND OF CARS FLYING BY BLARING THEIR HORNS AT ME. LUCKILY STATE TROOPERS WERE THERE ON THE OTHER SIDE FOR AN ACCIDENT THERE WAS SCREAMING AT US TO MOVE BECAUSE THAT WAS A VERY DANGEROUS SPOT TODAY WE YELLED BACK THE CAR WILL NOT START. ONE OF THE STATE TROOPERS PAIN BEHIND US WITH THEIR LIGHTS AND WE HAD TO WAIT ON A TOW TRUCK AND TAXI CAB FOR US TO GET TO THE HOTEL. THE VEHICLE WAS LEFT AT A SUNOCO STATION AS A CAB DROVE AROUND LOOKING FOR A HOTELAVAILABLE. THE NEXT MORNING WE WENT TO THE SUNOCO AND THEY SAID THE CAR STARTED AS SOON AS I GOT THERE THEY DID A DIAGNOSTIC AND NOTHING WAS WRONG. I DROVE THE CAR ANOTHER TWO AND A HALF HOURS TO MY DESTINATION AND WENT TO THE JEEP DEALER THERE. THEY KEPT THE CAR ALL DAY AND FOUND NOTHING WRONG BUT YET IT STALLED ON ME TWICE AND WOULD NOT RESTART. I WAS PETRIFIED TO DRIVE THE VEHICLE BACK HOME WHICH WAS A SIX HOUR TRIP SO I HANDED IN THE COMPASS TO THE DEALER WHERE I HAD TRAVELED TO AND HAD TO PURCHASE A NEW VEHICLE AND COME OUT OF POCKET $5,000. I TRIED TO FIGHT THE DEALER THAT SOLD IT TO ME & BACK AND FORTH CHRYSLER CORP. THEY WOULD NOT DO ANYTHING ABOUT THIS THEY DIDN'T EVEN OFFER TO PAY MY TOWING FEE OR MY HOTEL FEES. THEY DID NOT GIVE ME ANY TYPE OF CREDIT & I HAD PROOF OF EVERYTHING THAT HAD HAPPENED. NOW I SEE ALL THESE PEOPLE COMPLAINING OF THIS SITUATION. WE COULD'VE BEEN KILLED ON THAT HIGHWAY THAT HAD NO SHOULDER GOD WAS DEFINITELY WITH US. & THEIR REPRESENTATIVES AT JEEP DIDN'T EVEN CARE. I'M NOW A NERVOUS DRIVER & DO NOT LIKE TO TAKE ANY TRIPS. THIS EXPERIENCE HAS TOOK A TOLL ON MY LIFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874820June 17, 2016
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2008 JEEP COMPASS. WHILE DRIVING 25 MPH, THE VEHICLE HIT A POTHOLE AND BEGAN TO DECREASE IN SPEED. THE CONTACT OBSERVED A METAL PIECE HANGING UNDER THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SUBFRAME, REAR CROSS MEMBER, AND LOWER CONTROL ARM WERE CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 74,051.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874314June 15, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP COMPASS. WHILE REFUELING THE VEHICLE, FUEL SPEWED OUT OF THE REFUELING ENTRANCE HOLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK INLET CHECK VALVE WAS FAULTY AND THE ENTIRE FUEL TANK WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874295June 14, 2016
SUSPENSION
FRONT ENGINE CRADLE/SUB FRAME BROKE IN HALF WHILE DRIVING ON A CITY STREET CAUSING LOSS OF CONTROL AND DAMAGE TO ADDITIONAL PARTS INCLUDING RACK AND PINION, CONTROL ARMS, ETC. AFTER EXAMINATION OF THE ENGINE CRADLE/SUB FRAME BY A MECHANIC AND MYSELF IT WAS DISCOVERED THAT THE ENGINE CRADLE/SUB FRAME HAD RUSTED SO SEVERELY THAT BROKE IN HALF UNDER THE NORMAL WEIGHT AND DRIVING STRESSES OF THE VEHICLE. EXAMINATION OF THE REAR SUB FRAME SHOWS THE SAME SIGNS OF RUST WHICH INCLUDE NUMEROUS HOLES APPROXIMATELY 1/2" +/- IN DIAMETER. THE UNI-BODY OF THE VEHICLE HAS NO SURFACE RUST OR MORE SEVERE RUST LOCATED ON ANY AREA ON THE VEHICLE. THE RUST IS SOLELY ISOLATED ON THE FRONT ENGINE CRADLE/SUB FRAME AND REAR SUB FRAME. THIS IS A VERY DANGEROUS AND PREMATURE FAILURE OF A VEHICLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10873794June 13, 2016
STRUCTURE, SUSPENSION
TL* THE CONTACT OWNS A 2008 JEEP COMPASS. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN FOR ROUTINE MAINTENANCE, THE INDEPENDENT MECHANIC DISCOVERED THAT THE SUB FRAME OF THE VEHICLE HAD RUSTED AND CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. UPDATED 08/30/16*LJ THE CONSUMER STATED THE ENGINE SUPPORT CORRODED NEAR THE MIDDLE SUBFRAME AND SIDE RAIL BY THE CONTROL ARM. UPDATED 10/19/16. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874028June 13, 2016
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
TL* THE CONTACT OWNS A 2008 JEEP COMPASS. WHILE THE VEHICLE WAS AT AN INDEPENDENT MECHANIC FOR ROUTINE SERVICE, THE TECHNICIAN NOTICED THAT THE UNDERCARRIAGE WAS CORRODED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873243June 8, 2016
SEAT BELTS
MY CAR WAS INVOLVED IN A AUTO ACCIDENT WHEN I WAS MAKING A RIGHT TURN AND WAS HIT BY ANOTHER CAR SIDE IMPACT, AIRBAGS DEPLOYED. THE PASSENGER SIDE SEAT BELT ANCHOR CAME COMPLETELY DETACHED AND SEAT BELT NO LONGER RESTRAINED THE PASSENGER, CONSEQUENTLY SUSTAINING MULTIPLE INJURIES.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10873262June 8, 2016
STRUCTURE:BODY, SUSPENSION
RECENTLY PURCHASED A 2008 JEEP COMPASS FROM A PRIVATE OWNER IN OHIO. WE WENT FOR INSPECTION AS REQUIRED IN PENNSYLVANIA WHERE WE LIVE. THE JEEP FAILED BECAUSE THE CROSS MEMBER FRAME WAS ALMOST COMPLETELY RUSTED OUT. THE SERVICE MANAGER AT THE DEALERSHIP SAID THIS IS A DEFECT IN HOW THE JEEP WAS MANUFACTURED. THE PLACEMENT OF THE AIR CONDITIONER WITH THE CONSTANT DRIPPING AND CONDENSATION PLUS THE USE OF ROAD SALT IN OHIO CAUSED THE FRAME TO CORRODE. CHRYSLER IS AWARE OF THE PROBLEM AND HAS RECALLED 2007 AND OLDER JEEPS BUT IS NOT HONORING THE EXTENDED WARRANTY ON THE 2008 AND NEWER MODELS EVEN THOUGH THEY KNOW THERE IS A HUGE PROBLEM IN THE DESIGN. THE REPAIRS ARE GOING TO COST OVER 1500.00 DOLLARS WITH NO GUARANTEE IT WONT HAPPEN AGAIN JUST BY USING THE AIR CONDITIONER. HOW MANY PEOPLE HAVE TO COMPLAIN OR SOMETHING BAD HAPPENS BEFORE CHRYSLER WILL DO SOMETHING ABOUT THE PROBLEM? EVERY JEEP NO MATTER WHAT YEAR SHOULD BE COVERED UNDER THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872490June 4, 2016
VEHICLE SPEED CONTROL, STEERING, VISIBILITY/WIPER
THE STEERING WHEEL IS SHAKING AFTER DRIVING AROUND 40 MILES. HAVE HAD THE CAR REALIGNED AND BOUGHT SEVERAL NEW TIRED GET THIS PROBLEM STILL OCCURS. THE HORN GOES OFF IN ITS OWN WHETHER DRIVING OR STATIONARY, AND WITHOUT ANYONE PRESSING ON THE HORN. THE CHECK ENGINE LIGHT STATS ON EVEN AFTER TAKEN TO BE SERVICED. THIS HAS OCCURRED FOR SEVERAL MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871430May 30, 2016
STRUCTURE:BODY, UNKNOWN OR OTHER
NOISE I NOT SURE WHAT , BUT I RECORDING VIDEO SOUND BUT I NOT SURE I CAN ADD ON THIS PAGES COMPLAINING BUT MAYBE IS PROBLEM WITH BUSHINGS OR BALL JOINTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871295May 27, 2016
AIR BAGS
TAMARA INFLATORS RECALL. I WAS HIT FROM RIGHT FRONT, AIRBAGS DEPLOYED EJECTING SOME KIND OF METAL OR PLASTIC AT A HIGH VELOCITY. I AND MY WIFE WERE TAKEN TO TRAUMA CENTER ER. I HAS HIT IN THE HEAD BY SOMETHING AND HAD A LARGE KNOT ON RIGHT SIDE FOREHEAD AS WELL AS RECEIVING A GASH ON MY RIGHT HAND BY SOMETHING AS WELL AS INJURED BACK. MY WIFE SUFFERED A LUNG COMPRESSION AND HER WHOLE CHEST WAS DISPLACED UPWARD. WE WERE ON A CITY STREET AND ANOTHER VEHICLE RAN A STOP SIGN HITTING US IN THE RIGHT FRONT. UPDATED 06/08/16*LJ *CN
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10870525May 24, 2016
STRUCTURE:BODY, SUSPENSION
2008 JEEP LIMITED 4 X 4. WHEN CLEANING THE GARAGE, I NOTICED THE HEAD FROM A VERY LARGE BOLT ON THE FLOOR. UPON CRAWLING UNDER THE CAR, I NOTICED THAT A BOLT HAD ROTTED OFF WHERE THE REAR FRAME RIGHT SIDE BY THE SHOCK TOWER ATTACHES TO THE BODY. I HAVE HAD NOISES COMING FROM THE AREA AND WAS TOLD THAT THE SHOCKS NEEDED TO BE REPLACED. WITH THIS BOLT MISSING THERE IS SOME CHANCE THERE IS EXCESS BOUNCE BETWEEN THE UPPER SHOCK TOWER AND THE FRAME. MY LOCAL BODY SHOP TOLD ME THE ONLY WAY TO FIX THIS WOULD BE TO DROP THE ENTIRE REAR AXLE AND GET THE BROKEN BOLT OUT TO REPLACE. VERY EXPENSIVE. THERE IS NO WAY A BOLT LIKE THIS SHOULD ROT OFF, UNLESS THE BOLTS WERE BAD TO START WITH. IF THIS HAPPENS TO A FEW MORE I COULD HIT A BUMP AND HAVE THE BODY FALL OFF THE FRAME WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865629May 18, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. AFTER THE VEHICLE WAS STARTED, THE ABS AND ELECTRONIC STABILITY CONTROL ACTIVATION MALFUNCTION WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865045May 16, 2016
FUEL/PROPULSION SYSTEM
THIS IS THE SAME COMPLAINT THAT NUMEROUS PEOPLE HAVE REPORT ABOUT THE FUEL SYSTEM. MY 2007 JEEP COMPASS WILL BEGIN TO SPUTTER AND EVENTUALLY SHUT-OFF AFTER EVERY FILL UP WITH GAS. THE PROBLEM IS WITH THE FUEL VAPORIZER AND OTHER COMPONENTS IN THE GAS TANK. IF YOU FILL THE GAS TANK UP ALL THE WAY TO THE TOP WITH GAS, IT WILL CAUSE THIS FAILURE OF ROUGH IDLING AND SHUTTING THE ENGINE OFF EVERY TIME, WHICH IS EXTREMELY DANGEROUS WHILE DRIVE BECAUSE IT LOCKS THE STEERING WHEEL AND TRANSMISSION ALSO. CHRYSLER HAS FIXED THIS EXACT SAME ISSUE IN SEVERAL OTHER MAKES AND MODELS OF THEIR VEHICLES THAT WERE MANUFACTURED AROUND THIS SAME YEAR. BUT, THEY HAVE NOT ISSUED A RECALL TO FIX THIS SAME DANGEROUS PROBLEM WITH THE JEEP COMPASS YET. AT THIS POINT, I'M CONTEMPLATING CONTACTING MY LAWYER TO SEE IF THIS CAN BE BETTER BROUGHT TO CHRYSLER'S ATTENTION, AS I'M CERTAIN THAT EVERYONE THAT HAS A JEEP COMPASS NEAR 2007-2009 YEAR MODEL IS HAVING THE SAME ISSUE'S WITH THE FUEL SYSTEM. MY SUGGESTION TO ANYONE READING THIS, IS TO NOT FILL THE GAS TANK ALL THE WAY UP WHILE PUMPING GAS. DO NOT "TOP OFF THE GAS." THIS IS A TEMPORARY FIX TO THE ISSUE, AS IT ALLOWS GAS VAPORS TO EXPEL PROPERLY. ALSO, IF THE TANK WAS FILLED TOO MUCH AT THIS GAS STATION (TOPPED OFF), AND THIS STUTTERING DOES OCCUR, IT CAN HELP TO STOP AND REMOVE THE GAS CAP FOR A SHORT WHILE UNTIL THE GAS HAS BEEN RAN DOWN IN THE TANK ENOUGH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863924May 9, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE ONLY OCCURRED AFTER FILLING THE FUEL TANK. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863930May 9, 2016
STRUCTURE:BODY, SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. WHILE THE VEHICLE WAS IN REVERSE, A CRUNCHING SOUND EMERGED FORM THE REAR OF THE VEHICLE. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE PADS NEEDED TO BE REPLACED. WHILE ON THE LIFT, THE MECHANIC NOTICED HOLES ON THE FRAME AND SEVERE RUST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863704May 7, 2016
ELECTRICAL SYSTEM
WITH ALL FUSES ATTACHED, THE CAR TURNS OFF WHILE IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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