Jeep Compass Complaints

4,014 consumer complaints on file.

#10863552May 6, 2016
ENGINE
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE OPERATING THE VEHICLE, SMOKE AND FLAMES EMITTED FROM UNDER THE HOOD. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE. UPDATED 07/12/16*LJ
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10863637May 6, 2016
STRUCTURE:BODY, SUSPENSION:REAR
TL* THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT HEARD A CLUNKING NOISE FOLLOWED BY THE SOUND OF METAL SCRAPING THE ROAD. THE VEHICLE WAS PULLED OVER AND THE CONTACT NOTICED THAT THE REAR CONTROL ARM AND CROSS MEMBER FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863099May 4, 2016
SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE SUDDENLY SHUT OFF AND THE BRAKES FAILED. THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF A SECOND VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10862686May 3, 2016
SUSPENSION
I HAVE HAD MY 2008 JEEP COMPASS FOR APPROXIMATELY 14 MONTHS, AND JUST RECENTLY I THOUGHT I HAD A TIE ROD THAT NEEDED TO BE REPLACED. THERE WAS A VERY LOUD KNOCKING SOUND COMING FROM THE FRONT DRIVERS SIDE AND THE CAR PULLED HARD TO THE LEFT. I TOOK IT TO BE INSPECTED AND AS SOON AS THE MECHANIC GOT IT UP ON THE LIFT HE IMMEDIATELY SET IT BACK DOWN. THE FRONT SUBFRAME IS SO BADLY RUSTED THROUGH HE WAS AFRAID THAT THE TRANSMISSION OR ENGINE WOULD FALL THROUGH. I AM CURRENTLY OUT OF A CAR AS THE MECHANIC DEEMED IT EXTREMELY UNSAFE TO DRIVE AND WOULD NOT LET ME DRIVE THE CAR BACK HOME. THERE IS CURRENTLY A RECALL FOR THE SUBFRAME ON THE 2007 MODEL YEAR, MY CAR WAS MANUFACTURED IN 12/2007 SO I HAVE REASON TO BELIEVE THAT MY CAR WAS MADE WITH PARTS AFFECTED IN THE RECALL OF THE 2007 MODEL YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862909May 3, 2016
SUSPENSION
WAS UNDER OUR 2008 COMPASS WHILE CHANGING THE SERPENTINE BELT AND NOTICE SEVERE RUST ROT ON THE SUBFRAME. CAN ACTUALLY PUSH MY FINGERS THROUGH IT. I SEE THAT THE 2005 THROUGH 2007 MODELS HAVE A RECALL ON THE SUBFRAME BUT NOT THE 2008 MODEL EVEN THOUGH THEY HAVE THE SAME PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862906May 3, 2016
UNKNOWN OR OTHER
OUR JEEP'S TAIL PIPE, PRIMARILY DUE TO ITS EXCESSIVELY SHORT LENGTH, BECAME TUCKED, BY REGULAR VEHICLE USE, UNDER THE JEEP'S BUMPER AND FORCED HOT EXHAUST FUMES TO MELT THROUGH THE BUMPER. WE OBSERVED SIGNS OF CHARRING AND MELTING OF THE JEEP'S EXTERIOR BUMPER BODY CAUSED BY THIS TOO SHORT EXHAUST PIPE DESIGN DEFECT RESULTING IN AN OBVIOUS FIRE DANGER.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10862016April 28, 2016
ENGINE
WHILE DRIVING FROM NORCAL TO SOCAL DRIVING 80+MPH FOR 2 OR MORE HOURS THE ENGINE LIGHT CAME ON AND I STARTED TO LOOSE POWER-PULLED OFF THE ROAD LET IT COOL DOWN AND IT RESTARTED AND DROVE 65 THE REST OF THE WAY WITH NO OTHER PROBLEMS. 3 WEEKS LATER HEARING LOUD ENGINE NOISES WHEN STARTING AND DRIVING BATTERY LIGHT CAME ON AND THEN THE RADIATOR LIGHT AND SMOKE WAS SEEN BEHIND ME I PULLED OVER TO FIND MY SERPENTINE BELT WAS EATEN AWAY AND SNAPPED. THE CRANKSHAFT PULLEY IS SIEZED UP NOW. ALL OF THIS WITHIN A YEAR OF A NEW TRANSMISSION AND NEW RADIATOR WAS INSTALLED BY PROFESSIONALS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861943April 28, 2016
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE STARTED SHAKING AS THE ETC WARNING INDICATOR ILLUMINATED AND THE ENGINE STALLED. THE VEHICLE DID RESTART. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE DIAGNOSIS WAS UNKNOWN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861136April 24, 2016
STRUCTURE:BODY
OUR JEEP HAS A ROTTED SUBFRAME WHICH POSES A SAFETY RISK. WE HAVE THE LIFETIME MAXCARE WARRANTY WITH CHRYSLER, HOWEVER, THEY DENIED OUR CLAIM AND ADVISED US TO CONTACT JEEP, BUT JEEP INDICATED THEY COULD DO NOTHING. $3000 REPAIR!!!! WE HAVE REPLACED BEARINGS OVER 6 TIMES IN THIS VEHICLE TOO. JEEP INDICATED THEIR WAS A "BULLETIN", NOT RECALL, ISSUED ON EXTENDING THE FRAME WARRANTY FOR 10 YEARS. (NOTE: THIS BULLETIN APPLIES TO VEHICLES BUILT ON OR AFTER AUGUST 26, 2005 (MDH 0826XX) AND ON OR BEFORE JULY 23, 2007 (MDH 0723XX). I FIND IT ODD THAT THIS "BULLETIN" WAS ISSUED IN THE SALT BELT REGION (WHERE WE LIVE) AND READING FORUMS AND COMPLAINTS, IT STARTING TO HAPPEN TO 2008 AND 2009 JEEP COMPASS.'
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860756April 21, 2016
EXTERIOR LIGHTING
OVERTIME IT RAINS MY FRONT DOME LIGHT FILLS WITH WATER AND IT DRIPS/LEAKS/GUSHES OUT. BROUGHT IT IN SEVERAL TIMES, THEY "CLEAN THE FILTERS" BUT IT CONTINUES TO HAPPEN. THIS HAS HAPPENED SINCE OCTOBER OF 2008 WHEN I BOUGHT THE VEHICLE. I NOW DRIVE WITH A TOWEL TO HOLD OVER LIGHT OR I LAY IT ACROSS UNDER LIGHT TO CATCH THE WATER. THIS IS VERY DISTRACTING AND COULD EASILY CAUSE AN ACCIDENT. I ALSO HAD SO MUCH WATER LEAK INTO SHIFTING KNOB AREA THAT SOMETHING SHORTED OUT IN MY CAR AND IT STARTED ON ITS OWN! THERE WERE NO KEYS IN THE IGNITION AND IT WAS RUNNING. I WAS DRIVABLE WITH KEYS IN THE IGNITION, BUT IT WOULD NOT TURN OFF! DROPPED IT AT DEALERS OVERNIGHT AND IT WAS DEAD IN THE MORNING. THIS TERRIFIED ME! HAD MY BARKING DOG NOT AWAKENED US, WE COULD HAVE BEEN POISONED WITH CARBON MONOXIDE. THIS IS WHY I KEEP A TOWEL IN THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860750April 21, 2016
STRUCTURE:BODY
I TOOK MY VEHICLE IN FOR AN OIL CHANGE TO A LOCAL PLACE (NOT DEALER). HE TOLD ME THAT THE CRADLE/K FRAME WAS EXTREMELY RUSTED AND LOOKED DANGEROUS TO DRIVE, HE RECOMMENDED I TAKE IT TO THE DEALER AND SEE IF IT COULD BE REPAIRED THERE AT NO CHARGE TO ME, HE SAID AN 8 YEAR OLD CAR SHOULD NOT HAVE THAT MUCH RUST. I MADE AN APPOINTMENT AT GANDRUD JEEP (GREEN BAY, WI) TODAY AND THEY CONFIRMED THE CRADLE/K BAR WAS THOROUGHLY RUSTED AND HAD A LARGE CRACK IN IT. THEY TOLD ME THE 2007 JEEP COMPASS HAS THE SAME ISSUE AND JEEP EXTENDED THE WARRANTY TO 10 YEARS ON THE FRAME SO THIS COULD BE REPAIRED FOR NO CHARGE. THEY ALSO TOLD ME IT WAS EXTREMELY UNSAFE TO DRIVE IT AND THAT I SHOULDN'T. I MADE AN APPOINTMENT FOR TOMORROW TO HAVE IT REPLACED, IT'S GOING TO COST APPROXIMATELY $1200 TO REPLACE THAT PIECE. I LOOKED ONLINE AND THERE ARE NUMEROUS SITES/BLOGS/COMMENTS ON OWNERS OF THE 2008 JEEP COMPASS HAVING A COMPLETELY ROTTED FRAME AND FRUSTRATION THAT THE PREVIOUS YEAR'S MODEL WAS RECALLED/EXTENDED WARRANTY SO IT COULD BE REPLACED. THIS IS A COMMON ISSUE AND IT'S A VERY DANGEROUS FAULTY PIECE THAT THE OWNERS SHOULD BE AWARE OF AND REPLACED. I DON'T BELIEVE WE SHOULD HAVE TO PAY FOR THIS REPAIR, THERE IS CLEARLY SOME ISSUE WITH THE COATING ON THIS PIECE THAT CAUSES IT TO RUST SO QUICKLY AND COMPLETELY. I AM LUCKY THAT THE GUY CHANGING MY OIL MENTIONED IT TO ME, I USUALLY WENT TO THE DEALERSHIP FOR AN OIL CHANGE BUT THEY'RE OUT OF THE WAY. I ALSO AM CONCERNED THAT EVERY 3-4 MONTHS I GET AN OIL CHANGE AND GANDRUD NEVER MENTIONED IT TO ME, I DON'T KNOW HOW QUICKLY THIS PART RUSTED OR IF THEY NOTICED. PLEASE CONSIDER RECALLING THIS PART, THIS RUSTED BAR COULD CAUSE MANY ISSUES (EVEN FATAL) IF LEFT ALONE. I ALSO TOOK A FEW PICTURES THAT I WILL BE SENDING INTO JEEP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860553April 20, 2016
POWER TRAIN
TODAY, 4/20/2016, I HEARD WHAT SOUNDED LIKE METAL DRAGGING THE GROUND IN MY 2011 JEEP COMPASS. AFTER PARKING, I INSPECTED UNDER THE CAR TO FIND A METAL PIPE HANGING DOWN TO THE GROUND NEAR THE FRONT LEFT TIRE. I EASILY PULLED THE PIPE OUT, AND DISCOVERED IT IS THE CVT TRANSMISSION FILL TUBE. IT APPEARS THE TUBE ROTTED OFF FROM WHEREVER IT BELONGS. I HAVE FOUND MULTIPLE REPORTS OF THE SAME THING HAPPENING TO OTHER JEEP MODELS AS WELL, PARTICULARLY THE PATRIOT. WHILE I HAVE YET TO DETERMINE ANY DETRIMENTAL PERFORMANCE EFFECTS (IT JUST HAPPENED TODAY, AND I HAVE YET TO DRIVE IT AGAIN), THE TUBE COULD HAVE EASILY DISLODGED WHILE DRIVING AND STRUCK A CAR BEHIND ME, ENDANGERING THE LIVES OF OTHERS. MY JEEP ONLY HAS AROUND 40,000 MILES, AND HAS BEEN KEPT UP TO DATE ON ALL MAINTENANCE REQUIREMENTS. IF I HADN'T FOUND OTHER JEEP OWNERS WITH THE SAME PROBLEM, I WOULD HAVE CONCLUDED IT WAS CAUSED BY A MECHANIC DURING A RECENT OIL CHANGE. HOWEVER, BECAUSE I HAVE FOUND DOZENS OF OTHER COMPLAINTS (AND ALSO ASSUMING THERE ARE OTHERS WHO NEVER EVEN NOTICED THAT THE TUBE HAD ROTTED OFF), I FEEL THAT THE NHTSA SHOULD BE AWARE OF THE ISSUE, AND TAKE APPROPRIATE ACTION. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860049April 18, 2016
UNKNOWN OR OTHER
AFTER DRIVING 180 MILES, MY TRANSMISSION TEMPERATURE CONTROLLER LIGHT CAME ON, WAS GOING BETWEEN 75-80MPH, WHEN THE LIGHT CAME ON AND I LOST ACCELERATION POWER TO THE VEHICLE. I PROCEEDED TO EXIT TO A NEAR BY GAS STATION, AND READ IN THE MANUAL THE SMALLEST PARAGRAPH ON WHAT TO DO. AFTER PUTTING THE VEHICLE IN NEUTRAL, TURNING OFF THE A/C, RADIO, AND HEADLIGHTS, I LET THE CAR SIT AND COOL OFF. WITHIN 4 MINS THE LIGHT WENT OFF. I FILLED WITH GAS SINCE I WAS RUNNING LOW. FROM THAT POINT THE VEHICLE STALLED AND BUCKED WHEN LEAVING THE STATION AND DIED WITHIN 500 FT FROM THE PUMP. AFTER RESTARTING THE VEHICLE IT JUMP AND BUCKED ONE MORE TIME, THEN DROVE FOR 25 MILES TO MY DESTINATION WITH NO OTHER PROBLEMS. PLEASE PROVIDE FEEDBACK ON TO WHY THE TRANSMISSION TEMP LIGHT WOULD COME ON WHILE DRIVING, AND PROVIDE A SOLUTION. I HAVE HAD THIS CAR FOR 3 YEARS NOW, ONLY HAVING ISSUES WITH STALLING AND VEHICLE DYING AFTER FILLING UP AT THE GAS STATION. THIS HAS BEEN HAPPENING FOR ABOUT 8 MONTHS NOW AFTER EACH FILL UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860044April 18, 2016
FUEL/PROPULSION SYSTEM
WHEN FILLING UP MY GAS TANK (AFTER LONGER TRIPS 75+MILES) THE CAR WILL STALL THEN DIE WITHIN FEET OF LEAVING THE GAS STATION. THE CAR WILL BUCK AND JUMP FORWARD TO PREVENT ITSELF FROM STALLING / DYING AFTER THE FILL UP. USUALLY I AM FILLING UP WITH THE FUEL GAUGE 1 GALLON FROM EMPTY. I BELIEVED IT WAS JUST AIR IN THE FUEL LINES, BUT FOR THIS TO HAPPEN WHEN THE VEHICLE IS WAITING AT A STOP LIGHT OR PULLING OUT OF THE GAS STATION, I AM NOW CONCERNED IT IS NOT JUST AIR IN THE FUEL IN LINES. PLEASE PROVIDE INFORMATION AS WHAT TO DO, AND FIX THIS! MANY OTHER PEOPLE HAVE EXPERIENCED THIS WHILE IN TRAFFIC AND ITS A DANGEROUS PROBLEM!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855722April 15, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT IT TOOK AN UNUSUALLY LONG TIME TO FILL UP THE VEHICLE WITH FUEL. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854922April 11, 2016
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2008 JEEP COMPASS. AN INDEPENDENT MECHANIC INFORMED THE CONTACT THAT THE CROSS MEMBERS OF THE VEHICLE WERE RUSTED. THE DEALER CONFIRMED THAT THE CROSS MEMBERS MAY NOT HAVE BEEN COATED PROPERLY DURING THE MANUFACTURING OF THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854472April 8, 2016
ENGINE, UNKNOWN OR OTHER
SO THIS AMONG OTHER ISSUES START LATE LAST YEAR WITH OUR 2008 COMPASS. WAS SITTING AT STOP LIGHT AND THE VEHICLE JUST STALLED OUT. JEEP STARTED RIGHT UP AND WAS FINE THE REST OF THE DAY. MY WIFE DRIVES IT MORE THEN I DO AND SHE SAYS IT STUTTERS QUITE FREQUENTLY AND OFTEN TRIES TO STALL OUT. MOST RECENTLY, IT STALLED OUT DROPPING THE KIDS OFF IN THE DROP OFF LINE. THIS TIME IT TOOK 1-2 MINUTES TO RE START. NO ENGINE LIGHT, NO WARNING, NOTHING. TOOK IT TO A JEEP DEALERSHIP THAT DAY FOR THEM TO TAKE IT A LOOK AT IT. BUT OF COURSE LIKE MANY CONSUMERS ON HERE AND OTHER SITES, THEY CANNOT FIND THE ISSUE. THEY DROVE MY JEEP FREQUENTLY FOR 2 DAYS AND STILL THEY CANNOT FIGURE THE PROBLEM. SO LIKE MANY OTHERS, WE ARE STUCK WITH A VEHICLE THAT HAS ISSUES THAT DO NOT SHOW THEMSELVES. I HAVE SENT THIS ISSUE TO MY LOCAL TV STATION TO MAY BE HELP INVESTIGATE WHY THERE IS NO RECALL FOR THIS ISSUE AS ITS A SAFETY CONCERN. CLEARLY THIS IS AN ISSUE AS THERE ARE A LOT OF THE SAME COMPLAINTS. WHAT WILL IT TAKE FOR SOMEONE TO GET HURT OR DIE BEFORE THEY SEND OUT A RECALL? SO WE ARE FORCED TO LOOK INTO A NEW VEHICLE (NOT A JEEP COMPASS) BECAUSE WE DON'T FEEL SAFE DRIVING THIS VEHICLE ANYMORE. IT SHOULD NOT BE THAT WAY. JUST FIGURED I WOULD SHARE MY EXPERIENCE ALONG WITH OTHERS. WORD OF ADVICE, BELIEVE THE RATINGS FOR JEEP COMPASS AND STAY CLEAR OF PURCHASING THEM. -JB-
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853636April 5, 2016
SUSPENSION, STRUCTURE
TL* THE CONTACT OWNS A 2008 JEEP COMPASS. WHILE PULLING OUT OF A PARKING LOT, THE CONTACT HEARD A LOUD NOISE NEAR THE FRONT DRIVER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN NOTICED THAT UNDERNEATH THE VEHICLE, THE SUBFRAME, CONTROL ARM, AND CROSSMEMBER BAR WERE CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE FUEL FILTER WAS CORRODED AND NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853403April 4, 2016
ENGINE, FUEL/PROPULSION SYSTEM
I PURCHASED THE 2007 JEEP WITH LOW MILEAGE FOR MY CHILD'S FIRST CAR. UPON THE FIRST REFUEL THE CAR HAS EXPERIENCED STALLING WITHIN A HAL MILE OF REFUELING. THE CAR WAS RETURNED TO THE DEALER SEVERAL TIMES, AS WELL AS TO THE NEIGHBORNING JEEP DEALER. TIME AFTER TIME I WAS ADVISED THE ISSUE COULD NOT BE DUPLICATED. TODAY UPON REFUELING THE CAR STALLED UPON LEAVING THE GAS STATION AGAIN. THERE APPEARS TO BE A SIGNIFICANT AMOUNT OF COMPLAINTS AND RESEARCH ONLINE THAT I WAS SHOCKED TO LEARN A RECALL HAD NOT BEEN ISSUED FOR THIS EXTREME SAFETY ISSUE. THE STALLING OCCURS AT A DIFFERENT TIME LEAVING NO GAS STATION, AT THE FIRST MOMENT OF IDLING, AFTER TRAVELING A SHORT DISTANCE. THIS IS A SAFETY CONCERN FOR ANY DRIVER ALTHOUGH EXTREMELY SO FOR A NEWLY LICENSED DRIVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853030April 1, 2016
UNKNOWN OR OTHER
THE CAR IS MAKING A SOUND SO LOUD THAT TO TALK YOU HAVE TO TALK VERY LOUD AND THE RADIO TO HEAR HAVE TURN IT UP LOUD. WE THOUGHT IT WAS IN THE TIRE AND WE BOUGHT NEW TIRES AND IT IS STILL MAKING THAT SOUND. THE CAR DEALER COULD NOT FIND ANYTHING WRONG. SO I AM ASKING YOU ABOUT THIS PROBLEM. IT ONLY HAPPENS WHEN DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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