Jeep Compass Complaints

4,014 consumer complaints on file.

#10923740November 2, 2016
AIR BAGS, SEAT BELTS
THE POTENTIAL LOSS OF AIR BAG AND SEAT BELT PRETENSIONER DEPLOYMENT CAPABILITY DURING A CRASH MAY INCREASE THE RISK OF INJURY IN A CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10923860November 2, 2016
ENGINE
MY 77 YEAR OLD MOTHER WAS DRIVING VEHICLE ON HIGHWAY 159 IN MARYVILLE, IL WHEN THE ENGINE STALLED. SHE WAS ABLE TO PULL OFF ROADWAY. ENGINE LIGHT APPEARED. TURNED VEHICLE OFF AND THEN RESTARTED. WENT TO DEALERSHIP WHERE THEY USED SOME TYPE OF HAND HELD TESTER. IT SHOWED CODE PO335 WHICH IS CRANKSHAFT POSITION SENSOR. THIS HAPPEN TWO DAYS LATER WHEN TURNING INTO PARKING LOT. SAME AS ABOVE. THIS IS A VERY DANGEROUS THING TO HAPPEN ESPECIALLY DRIVING 45 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920511November 1, 2016
AIR BAGS
TL* THE CONTACT OWNED A 2013 JEEP COMPASS. THE CONTACT'S VEHICLE WAS REAR ENDED BY A DUMP TRUCK. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT'S GRANDSON SUSTAINED MINOR INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A NEARBY MECHANIC WHERE IT WAS DEEMED DESTROYED. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10920648November 1, 2016
ELECTRICAL SYSTEM, ENGINE
EXITED CAR WITH CAR KEYS IN HAND LEAVING CAR UNLOCKED WITH WINDOWS ALL UP WALKED ABOUT 10 FEET AWAY CAR STARTS BY ITSELF AND THEN LOCKS THE DOORS I RUN BACK TO CAR UNLOCK IT PUT THE KEY IN IGNITION AND TURN IT OFF AND QUICKLY EXIT CAR IT HASN'T DONE THIS AGAIN BEEN ABOUT 2 WEEKS AGO NOW I M NOTIFIED OF AIRBAG RECALL WITH NO SOLUTION VERY SCARY UNDERSTAND THIS TYPE VEHICLE CRANKED UP AND BACK OVER OWNER PLEASE HELP WAS WAITING TO TAKE IT BACK TO DEALER IN TITUSVILLE FLA YET I NOW LIVE 3 HOURS AWAY SCARED TO DRIVE THIS NEW CAR BUT HAVE NO BACKUP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919984October 29, 2016
STRUCTURE:BODY, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE CAR HAD BEEN SITTING PARKED FOR 2 HOURS. NO KEY IN IGNITION. LOOKED OUT AND SAW FIRE COMING OUT OF THE REAR OF THE CAR. LIGHTING FIXTURE WAS COMPLETE BURNED OUT AS WELL AS EVERYTHING ELSE OVE TO WHERE THE GAS TANK SPOUT IS. FIRE DEPT CAME. FILLED OUT A REPORT . THE HEAD LIGHTS AND OTHER LIGHTS INSIDE CAR KEPT COMING ON INTERMITTENTLY EVEN AFTER THE FIRE WAS OUT. THERE WAS NO KEY IN IGNITION AND THE CAR HAD BEEN SITTING PARKED FOR 2 HOURS.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10919336October 27, 2016
STRUCTURE:BODY, STRUCTURE, ENGINE
TL* THE CONTACT OWNS A 2008 JEEP COMPASS. THE CONTACT STATED THAT THERE WAS ENGINE CRADLE CORROSION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY DIAGNOSED THAT THE ENGINE CRADLE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000....UPDATED 12/28/16 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917738October 21, 2016
SUSPENSION:FRONT, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. AFTER REFUELING THE VEHICLE AND DRIVING AT A LOW SPEED, THE VEHICLE STALLED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. IN ADDITION, THE PASSENGER SIDE HEAD LAMP FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TIPM FOR THE HEAD LAMPS NEEDED TO BE REPLACED. IN ADDITION, THE FRONT BALL JOINTS AND STRUTS WERE CORRODED AND ALSO NEEDED TO BE REPLACED. THE TECHNICIAN WAS UNABLE TO DIAGNOSE WHY THE VEHICLE STALLED. THE STRUTS AND BALL JOINTS WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917731October 21, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE DRIVING 5 MPH, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TAKEN TO AN AUTO BODY SHOP AND REPAIRED. AFTER THE REPAIRS WERE MADE, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT SOME WIRES IN THE REAR OF THE VEHICLE RELATING TO THE AIR BAGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 40,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10918193October 20, 2016
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
2011 JEEP COMPASS. CONSUMER WRITES IN REGARDS TO TIRE PRESSURE MONITORING SYSTEM RECORDS LOW PRESSURE INCORRECTLY. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916784October 18, 2016
ENGINE
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE HOWEVER, THE FAILURE REOCCURRED AFTER DRIVING AT 35 MPH AND 55 MPH. THE CONTACT MENTIONED THAT WHEN THE VEHICLE WAS AT A FULL TANK OF FUEL, THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE CLEANED AND ADJUSTED, THE PURGE VALVE, THE SPARK PLUG, THE FUEL CAP, THE AIR VENT FILTER, AND THE CANISTER CONTROL MONITOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915923October 13, 2016
ELECTRICAL SYSTEM, POWER TRAIN
I FINANCE THIS JEEP IN 2014. ONLY HAD THE CAR FOR 2YRS. CURRENTLY MAKING PAYMENTS ON THE CAR. MY JEEP JUST STOP RUNNING ON ME. TOOK IT IN FIRST PROBLEM THE ALTERNATOR HAD IT REPLACE. THEN WHILE DRIVING IT STOP RUNNING AGAIN NOW I'M TOLD IT'S MY TIPM. WHICH IS GONNA COST ME OVER $1,000 TO HAVE THAT REPLACE. DID SOME RESEARCH ON IT. A LOT OF OTHER PPL ARE COMPLAINING BOUT THE SAME ISSUE WITH THE TIPM. SOMETHING NEEDS TO BE DONE BOUT THIS PROBLEM. TO MANY ISSUES WITH THAT SAME PART. I HAD MY JEEP TOW 4 TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915297October 11, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2008 JEEP COMPASS. WHILE THE VEHICLE WAS AT THE DEALER FOR ROUTINE MAINTENANCE, IT WAS DIAGNOSED THAT THE CROSS MEMBER WAS RUSTED. THE MANUFACTURER WAS NOTIFIED, BUT THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914801October 7, 2016
SUSPENSION
STARTED HEARING CLUNKING NOISE UNDERNEATH THE FRONT. TOOK TO MECHANIC IMMEDIATELY AND HE SAID MY FRONT CROSSMEMBER WAS RUSTED OUT. HE TOLD ME JEEP COMPASS HAD ISSUED A EXTENDED WARRANTY ON THE PROBLEM. T.S.B 23-012-14 IS THE SERVICE BULLETIN NUMBER. MY MECHANIC ADVISED ME THAT IT WAS NOT SAFE TO DRIVE AND I WAS LUCKY TO EVEN GET IT THERE. I CALLED MY LOCAL CHRYSLER DODGE JEEP DEALER TO GET PROBLEM FIXED. THEY TOLD ME IT WAS UNDER WARRANTY AND I ARRANGED A TOW TO GET IT THERE. HOWEVER ABOUT 10 MINUTES LATER THE DEALER SAID IT WOULD NOT BE COVERED BECAUSE IT WAS NOT PURCHASED IN ONE OF THE SALT BELT STATES BUT WAS BUILT IN THE TIME FRAME UNDER WARRANTY. IT WAS BOUGHT IN V.A. AND WAS NOT COVERED, BUT WEST VIRGINIA IS COVERED AND THAT IS ONLY 62 MILES OR ABOUT A 50 MINUTES. IN MY OPINION ANY JEEP SHOULD BE COVERED FOR THE DEFECT IF THEY HAVE THE SAME PROBLEM ESPECIALLY IF THEY WAS BUILT AT THE SAME TIME. WHEN I SEEN THAT PART I COULD NOT BELIEVE HOW FAR GONE IT WAS. SCARY REALLY. MY FAMILY LIVING IS JUST AS IMPORTANT AS ALL THE OTHER FAMILIES IN THE SALT BELT STATES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913914October 5, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2009 JEEP COMPASS. THE CONTACT STATED THAT WHILE STATIONARY, THE CROSS MEMBER OF THE VEHICLE WAS RUSTED SEVERELY. THE VEHICLE WAS DIAGNOSED AS NEEDING THE CROSS MEMBER REPLACED. IT WAS UNKNOWN WHERE THE VEHICLE WAS TAKEN TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAIKURE. THE FAILURE MILEAGE WAS APPROXIMATELY 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910865September 30, 2016
SEATS
HTTPS://M.FACEBOOK.COM/STORY.PHP?STORY_FBID=10207201580178164&SUBSTORY_INDEX=0&ID=1243032237.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910219September 28, 2016
AIR BAGS, ENGINE, SEAT BELTS
THE VEHICLE IS 2YEARS OLD WITH 18000 MILES, 3 SAFETY RECALLS, KELLY JEEP HAS HAD THE VEHICLE FOR 8 WEEKS, WE PICKED IT UP TWICE ONLY TO BRING IT BACK THE NEXT DAY, CAN NOT FIX THE PROBLEM, VERY DANGEROUS SHUTS OFF WHILE YOU ARE DRIVING, SAFETY ISSUE, WE WOULD LIKE TO GET A NEW VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909935September 27, 2016
EXTERIOR LIGHTING
TIPM FAILED HEAD LIGHT OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909766September 26, 2016
STRUCTURE:BODY
TL* THE CONTACT FILED A COMPLAINT FOR THE VEHICLE OWNER OF A 2007 JEEP COMPASS. THE CONTACT, A MECHANIC, NOTICED THAT THE FRONT SUBFRAME WAS COMPLETELY RUSTED AND CORRODED AND COULD FRACTURE. THE MECHANIC REMOVED THE RUSTED FRONT SUBFRAME. THE MECHANIC CONTACTED A LOCAL DEALER TO HAVE THE VEHICLE OWNER SCHEDULE A REPAIR. THE DEALER HAD A HIGH CALL VOLUME AND THE CONTACT WAS UNABLE TO REACH THE SERVICE DEPARTMENT AFTER SEVERAL ATTEMPTS. THE CONTACT WAS TO CALL THE MANUFACTURER REGARDING THE VEHICLE OWNER SCHEDULING A REPAIR WITH THE DEALER. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909725September 26, 2016
UNKNOWN OR OTHER
WHEN TRAVELING TO A WEDDING FROM DENVER TO FT. COLLINS, THE TRANSMISSION WARNING LIGHT CAME ON AND BEGAN TO LOSE SPEED. I PULLED OVER AND LET SIT FOR ABOUT 10-15 MINUTES, TURNED IT BACK ON AND CONTINUED MY DRIVE. THIS IS THE SECOND TIME THAT IT HAS HAPPENED AND IT SEEMS TO DO IT MORE ON LONG TRIPS AND HOT DAYS. IT'S VERY ANNOYING, ESPECIALLY WHEN TRYING TO GET SOMEWHERE. IS THERE A RECALL ON THIS CAR OR IS THIS SOMETHING THAT WE HAVE TO DEAL WITH? IT APPEARS THERE IS NO CORRECTION TO THE PROBLEM, SO DO I JUST HAVE TO LIVE WITH THE FACT THAT I BOUGHT A "LEMON"! VERY FRUSTRATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907435September 18, 2016
POWER TRAIN
THE TRANSMISSION TEMPERATURE WARNING LIGHT COMES ON AND I COMPLETELY LOST THE ABILITY TO ACCELERATE.LEFT ME SITTING ON SIDE OF HIGHWAY WITH BABY IN THE TRUCK WAS ALMOST REAR-ENDED DUE TO INABILITY TO ACCELERATE OR MOVE VEHICLE UNTIL TRANSMISSION COOLED OFF ONLY 92000 MILES ON TRUCK PLEASE HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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