Jeep Compass Complaints

4,014 consumer complaints on file.

#10928502November 29, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2013 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS) HOWEVER, THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 7/11/18*JB *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927662November 23, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2008 JEEP COMPASS. THE CONTACT STATED THAT THE SUBFRAME WAS RUSTED TO THE POINT THAT ONE COULD PUT A FINGER THROUGH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SUBFRAME NEEDED TO BE REPLACED, BUT WAS NOT REPAIRED. THIS WAS NOT PART OF FCA'S EXTENDED WARRANTY FOR THE 2007 JEEP COMPASS SUBFRAME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. UPDATED 01/04/17*LJ UPDATED 09/18/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927726November 23, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2009 JEEP COMPASS 4X4. WHILE DRIVING 40 MPH UP AN INCLINE, THE VEHICLE BEGAN TO VIGOROUSLY JERK AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS FAILING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927534November 22, 2016
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE AIR BAGS AND SEAT BELTS. THE MANUFACTURER STATED THAT THE PARTS FOR THE REPAIRS WERE UNAVAILABLE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927163November 21, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT RECIEVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927064November 19, 2016
UNKNOWN OR OTHER
THE DRIVER SIDE HEADREST WAS IN THE RAISED POSITION WHILE I WAS IN TRANSIT. I STOPPED AT A TRAFFIC LIGHT AND REACHED UP TO PUSH THE HEADREST DOWN TO THE LOWER POSITION. I PRESSED THE SLIDE BUTTON ON THE BASE OF THE HEADREST WITH ONE HAND AND PUSHED DOWN ON THE HEADREST WITH THE OTHER HAND. THE HEADREST BLEW APART HITTING ME IN THE BACK OF THE HEAD WHEN IT DID SO. THERE WAS NO IMPACT TO MY VEHICLE THAT WOULD HAVE CAUSED THE HEADREST TO POP IN THAT MANNER. I DID NOT HIT THE HEADREST BUT PUSHED FIRMLY TO TRY AND LOWER IT TO A MORE COMFORTABLE POSITION. I TRIED TO HAVE THE HEADREST RESET AND CLOSED BUT WAS TOLD BY A SERVICE TECHNICIAN THAT THE HEAD]REST WAS IN FACT BROKEN AND NEEDED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927075November 19, 2016
FUEL/PROPULSION SYSTEM
WE PURCHASED THE VEHICLE NEW IN JANUARY 2008. IT HAS LESS THAN 100,000 MILES ON IT. THE JEEP HAS BEEN A VERY RELIABLE VEHICLE, UNTIL RECENTLY. WITHIN THE PAST MONTH, IT HAS STALLED ON US FIVE TIMES (TWICE ON A FOUR LANE HIGHWAY), NO MALFUNCTION LIGHT. WHEN IT STALLS, THE STEERING WHEEL LOCKS UP. ALSO, WHEN REFUELING THE TANK, THE PUMP SHUT OFFS AFTER EVERY $0.10-$0.20 WORTH OF GAS. REFUELING THE TANK TAKES APPROXIMATELY 10-15 MINUTES. ORIGINALLY, WE BELIEVED IT WAS THE PUMPS AT A CERTAIN GAS STATION; HOWEVER, TRIPS TO NUMEROUS GAS STATIONS RESULTED IN THE SAME ISSUE. THE JEEP STALLS ONLY AFTER REFUELING. I BEGAN RESEARCHING ONLINE, AND I THOUGHT THE ISSUE MIGHT HAVE BEEN A CLOGGED EVAP SYSTEM. HOWEVER, WE BROUGHT IT TO OUR MECHANICS; UNFORTUNATELY, IT NEEDS A NEW FUEL TANK. THE REPAIR ESTIMATE TOTALS $1,131.07 FOR PARTS, LABOR, AND TAXES. OUR MECHANICS, THOUGHT THERE COULD HAVE BEEN A RECALL ON THE FUEL TANK, OR POSSIBLY AN EXTENDED MANUFACTURER'S WARRANTY, THERE WASN'T. I BEGAN RESEARCHING THE AFOREMENTIONED FUEL TANK ISSUE, I FOUND NUMEROUS COMPLAINTS ABOUT THE FUEL TANK. THE MANUFACTURER HAS BEEN NOTIFIED OF THE ISSUES FROM JEEP OWNERS, MYSELF INCLUDED. WHY HAS FCA US, LLC "CHRYSLER" NOT ISSUED A RECALL? DOES SOMEONE HAVE TO BE INJURED OR WORSE FOR CHRYSLER TO TAKE NOTICE? THIS DEFECT IS EXTREMELY DANGEROUS, AND I BELIEVE IT MUST BE ADDRESSED AS SOON AS POSSIBLE! HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2007/JEEP/COMPASS/FUEL+SYSTEM HTTP://WWW.CARCOMPLAINTS.COM/JEEP/COMPASS/2007/FUEL_SYSTEM/FUEL_PROPULSION_SYSTEM.SHTML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926582November 17, 2016
UNKNOWN OR OTHER
WHEN IT RAINS, WATER POURS INTO THE CABIN FROM THE DOME LIGHT WHILE DRIVING. WATER ALSO POOLS IN THE PASSENGER SIDE FLOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926760November 17, 2016
UNKNOWN OR OTHER
I TOOK MY VEHICLE TO THE MECHANIC FOR WORK AND WAS TOLD THAT MY SUB FRAME NEEDED TO BE REPLACE. I HAVE ONLY OWNED THE VEHICLE FOR 4 YEARS AND ONLY HAVE 110,000 MILES ON IT .HAVE NOT HAD A FAILURE AT THIS TIME BUT SEEING THAT I'M NEAR THE MILEAGE THAT OTHERS SEAM TO HAVE HAD THE FAILURE IT WORRIES ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926792November 17, 2016
ENGINE, POWER TRAIN
A MONTH OR SO AFTER BUYING MY CAR (USED) IT STARTED TO STRUGGLE GOING UP HILL. AS TIME WENT ON THE STRUGGLE UPHILL TURNED INTO STALLING. THEN IT PROGRESSED TO EXTREME DIFFICULTY GETTING UP TO SPEED WHEN JUST GETTING ON THE FREEWAY. SOON IT STARTED TO OVER HEAT IF DRIVEN LONGER THAN AN HOUR. WITH ALL OF THE ISSUES PUT TOGETHER IT HA BECOME VERY STRESSFUL AND SCARY TO DRIVE. WE TOOK IT INTO THE MECHANIC AND HE DISCOVERED THE SMOOTH TRANSITION TRANSMISSION IS FAULTY AND CAUSES THE CAR TO OVERHEAT. HE SAID IT WAS A MATTER OF TIME UNTIL THE TRANSMISSION DROPS. I NO LONGER FEEL SAFE TAKING MY FAMILY ANYWHERE IN THE CAR. BETWEEN THE SLUGGISHNESS, STALLING, OVERHEATING AND TRANSMISSION MY CAR IS A TICKING TIME BOMB. IF ANY OF THIS HAPPENS ON THE FREEWAY MY FAMILY AND POSSIBLY OTHERS COULD GET SEVERELY INJURED. I HAVE LOOKED UP ONLINE AND FOUND MANY OTHERS HAVE THIS SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926476November 16, 2016
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE, ELECTRICAL SYSTEM:HORN, AIR BAGS
TL* THE CONTACT OWNS A 2011 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THE HORN, WHICH WAS LOCATED IN THE SAME AREA AS THE AIR BAG, FAILED. THE APPROXIMATE FAILURE MILEAGE WAS 98,000. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926564November 16, 2016
POWER TRAIN
THERE IS A SEVERE PROBLEM WITH THE ELECTRONIC THROTTLE CONTROL. THIS STARTED AS A MINOR ANNOYANCE AND NOW I CANNOT DRIVE MY CAR. DRIVING ON THE HIGHWAY THE RED LIGHTENING LIGHT STARTS FLASHING AND I LOSE ALL ABILITY TO ACCELERATE MY CAR. IT IS VERY DANGEROUS DRIVING 70MPH AND HAVING TO ABRUPTLY SLOW AND PULL TO THE SIDE OF THE ROAD. THIS NOW HAPPENS EVERYTIME I DRIVE MY CAR. I WILL BE DRIVING AROUND TOWN AND WILL CONTINUOUSLY HAVE TO PULL OVER TO TURN MY CAR OFF. NOW I CANT EVEN TURN MY CAR ON WITHOUT THE ELECTRONIC THROTTLE CONTROL LIGHT ON. THE CAR IDLES ROUGH AND THE HANDBOOK SAY TO TURN THE CAR OFF IMMEDIATELY WHEN IT DOES THIS. THIS ALMOST LEFT ME STRANDED IN THE MIDDLE OF THE NIGHT FROM DRIVING OVER THE PASS. THIS IS A SERIOUS ISSUE THAT I HAVE COME ACROSS AND IT IS UNSAFE TO DRIVE WITH OUT BEING ABLE TO AACCELERATE WITH THE FLOW OF TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926172November 15, 2016
UNKNOWN OR OTHER
FRONT SUB FRAME ROTTED THRU FRONT END OF CAR FELL APART. NO WARNING. DRIVING THRU PARKING LOT, THANK GOD NOT ON HIGHWAY. SHOULD NOT HAVE ROTTED LIKE THAT ON 9 YEAR OLD CAR SOMEONE COULD'VE BEEN KILLED. CALLED JEEP THEY REFUSE TO PAY FOR NEW SUBFRAME EVEN THOUGH THEY COVER 2007 SUBFRAMES ROTTING. THERE SHOULD BE A RECALL BEFORE PEOPLE GET KILLED. COSTING US $1800.00, COULD'VE BEEN MUCH WORSE. DISGUSTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925933November 14, 2016
SUSPENSION
SUBFRAME ROT. AT 70,000 MILE STEERING CONTROL WAS LOST DUE TO A CRACK IN THE FRONT SUBFRAME CAUSED BY EXCESSIVE RUST/ROT. LUCKILY THERE WERE NO INJURIES SINCE THIS HAPPENED AT LOW SPEED. THE FRONT SUBFRAME HAD A COMPLETE FAILURE WITH A 12 INCH LATERAL CRACK THROUGH THE CROSS MEMBER. THIS CAUSED TOTAL FRONT SUSPENSION AND STEERING FAILURE. THE CAR WAS NOT ABLE TO BE DRIVEN OR MOVED UNDER ITS OWN POWER. THIS PROBLEM HAS BEEN REPORTED FOR JEEP COMPASS, JEEP PATRIOT AND DODGE CALIBER. CHRYSLER NEEDS TO ADDRESS THIS PROBLEM BEFORE SOME ONE GETS HURT OR KILLED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925658November 13, 2016
ENGINE
AFTER FIIL UP WITH GAS IT SHUT DOWN WHILE RUNNING AT LEAST 3 TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925420November 10, 2016
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2012 JEEP COMPASS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUT OFF WITHOUT WARNING AND THE CHECK ENGINE AND BATTERY WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS DIAGNOSED AS AN ELECTRICAL ISSUE. THE BATTERY AND ALTERNATOR WERE REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925448November 10, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
DRIVING ON THE TURNPIKE 11/10/2016 AT 530AM NEARING EXT. 6 MY TRUCK SHUT OFF, I MADE IT TO THE CAR SHOP AND THEY STATED IT WAS THE SENSORS. I PROCEEDED TO CALL THE JEEP DEALER AND THEY STATED SENORS ARE NOT COVERED IN ANY WARRANTY AND THAT MY EXTENDED WARRANTY DOES COVER IT AS WELL. IM VERY DISAPPOINTED IN THE POINTLESS PURCHASE OF MY WARRANTY, AND THE FACT THAT I COULD HAVE BEEN KILLED ON THE TURNPIKE. ALSO MY TRUCK MAKES THIS LOUD SQUEAKING NOISE BUT I HAVE TAKEN IT TO 3 SHOPS AND NO ONE KNOWS WHAT IT IS, BUT THEY ALL AGREED IT IS NOT THE BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924484November 6, 2016
AIR BAGS
I RECEIVED A RECALL NOTICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924543November 6, 2016
VEHICLE SPEED CONTROL
TAKATA RECALL- I WAS DRIVING DOWN THE INTERSTATE AT ABOUT 65 MILES PER HOUR AND NOTICED THAT MY JEEP STARTED TO SLOW DOWN EVEN THOUGH I WAS PRESSING THE GAS PEDAL. I WAS ABLE TO GET OFF THE INTERSTATE AND ONTO AN EXIT RAMP BUT ONCE I REACHED THE TOP OF THE EXIT RAMP MY JEEP WOULD NOT GO ANY FURTHER. I THEN TURNED THE ENGINE OFF & WHEN I TRIED TO RESTART IT THE JEEP WOULD NOT START. ANOTHER DRIVER ATTEMPTED TO JUMP IT OFF BUT THAT DID NOT WORK. THAT IS WHEN I NOTICED THE LIGHT FOR "ELECTRONIC THROTTLE CONTROL" ILLUMINATED WHEN TRYING TO CRANK THE JEEP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924356November 4, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. WHILE HAVING ROUTINE MAINTENANCE PERFORMED ON THE VEHICLE, THE CONTACT WAS INFORMED THAT THE DRIVER SIDE LOWER CONTROL ARM, SHOCKS, AND STRUTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 144,276.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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