Jeep Compass Complaints

4,014 consumer complaints on file.

#10936514December 20, 2016
FUEL/PROPULSION SYSTEM
EVERY TIME AFTER REFUELING, MY 2007 JEEP COMPASS WILL STALL AND/OR BUCK AND ALMOST STALL SOON AFTERWARDS. IT'S A VERY DANGEROUS SCENARIO THAT LEAVES ME WITHOUT POWER STEERING USUALLY IN THE MIDDLE OF TRAFFIC. THE PROBLEM SEEMS TO BE A COMMON PROBLEM AMONG JEEPS/CHRYSLER PRODUCTS BECAUSE THERE ARE MANY REFERENCES TO THE ISSUE ONLINE. FOR EXAMPLE: HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T29898_DS631498 FOR NOW, ALL I CAN DO IS NOT COMPLETELY FILL MY TANK FOR IT NOT TO HAPPEN. I'M NOT WHAT THE FIX, IF ANY, THERE IS YET. IT ONLY OCCURS RIGHT AFTER REFUELING. THEN THE VEHICLE IS FINE UNTIL THE NEXT TIME IT'S REFUELED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936121December 19, 2016
SERVICE BRAKES, ENGINE, VEHICLE SPEED CONTROL
ON DECEMBER 9, 2016 I RENTED A JEEP COMPASS AND ON THAT DAY I HAD A ROLL OVER ACCIDENT. I WAS DRIVING IN THE COUNTRY. VERY LOW TRAFFIC AREA. BEFORE APPLYING THE BRAKE, I WAS DRIVING AT A SAFE SPEED FOR THE ROAD CONDITIONS - FIFTEEN TO TWENTY MPH ON FRESH SNOW AND SOME PACKED SNOW OVER A PAVED ROAD BASE. AT ABOUT TWENTY TO TWENTY FIVE FEET BEFORE A STOP SIGN I BEGAN TO APPLY THE BRAKE. THE BRAKE DID NOTHING. THERE WAS CLICKING NOISES AND THE COMPASS SEEMED TO ACCELERATE. I CONTINUED TO APPLY THE BRAKE AS I ROLLED THROUGH THE STOP AREA FOR THE STOP SIGN. THE PAVED ROAD ENDED AT THE STOP SIGN AND TURNED INTO A DIRT ROAD BASE. AT THIS POINT I TURNED THE WHEEL AS THE MOMENTUM CONTINUED. I WAS HOPING THE DIRT ROAD BASE WOULD PROVIDE GRAB FOR THE TURNED FRONT TIRES AND STEER THE COMPASS TO THE DIRECTION OF THE DIRT ROAD. THERE WAS NO GRAB AND THE COMPASS CONTINUED TO DRIVE ACROSS THE DIRT ROAD FOR ABOUT ANOTHER TWENTY FEET AS I CONTINUED TO APPLY THE BRAKE. I HAD APPLIED THE BRAKE FOR ABOUT FORTY-FIVE FEET WHEN I SEE THE TEN FOOT DROP DITCH AHEAD OF ME. THE COMPASS DIDN'T SLOW, EVER. IT SEEMED TO ACCELERATE. IT WOULDN'T BE DIRECTED BY STEERING IT. I HAD NO CONTROL OVER IT. AT THIS POINT I DID ALL THAT I COULD THINK OF TO AVOID AN ACCIDENT. I LOOKED AT THE DITCH AND KNEW THAT THE SUV AND I WOULD RECEIVE DAMAGE. THE COMPASS ROLLED INTO THE DITCH. WHEN THE SUV FINALLY STOPPED I WAS UP SIDE DOWN. FOR ME TO BEST DESCRIBE THIS JEEP COMPASS IS THAT IT WAS A "TERMINATOR". IT HAD A MIND OF ITS OWN. ONCE I APPLIED THE BRAKE, I HAD NO CONTROL OVER IT. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10935948December 17, 2016
UNKNOWN OR OTHER
THE TRANSMISSION DIPSTICK TUBE BROKE OFF. WHEN I PARKED THE VEHICLE I NOTICED THE PART ON THE FLOOR AT MY HOME. DON'T KNOW WHEN IT MAY HAVE BROKEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935383December 15, 2016
POWER TRAIN
ON THE REPORTED DATE MY 2011 JEEP COMPASS 2.4L 4X4 WAS REMOTE STARTED AND RAN FOR APPROXIMATELY 15-20 MINUTES BEFORE GETTING IN AND DRIVING OFF. THE ENGINE HAD WARMED UP ABOUT HALF WAY TO OPERATING TEMPERATURE. THE TEMPERATURE WAS 13 DEGREES FAHRENHEIT OUTSIDE. ONCE I LEFT AND PULLED OUT ONTO THE STREET THE TRANSMISSION THREW OUT 3 SMALL AND QUICK JERKS. THIS HAPPENED 3 MORE TIMES BEFORE GETTING ONTO THE INTERSTATE. THIS IS A BRAND NEW CVT LESS THAN A YEAR OLD. THE LAST CVT DID THE SAME SHUDDER IN THE COLD BEFORE IT BLEW OUT A MONTH LATER WITH 115,000 MILES ON IT (BARELY OUT OF WARRANTY). THE JEEP CVT SEEMS TO BE UNDER BUILT FOR COLD TEMPERATURES BECAUSE THE NEW TRANSMISSION ONLY HAS ABOUT 15,000 MILES ON IT AND IS DOING THE EXACT SAME THING. NOTE: I WAS BABYING THE THROTTLE TO GET UP TO OPERATING TEMPS WHEN THIS OCCURRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935513December 15, 2016
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2011 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935524December 15, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2011 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935205December 14, 2016
AIR BAGS, SEAT BELTS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934789December 12, 2016
AIR BAGS, SEAT BELTS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934806December 12, 2016
ENGINE
TL* THE CONTACT OWNS A 2009 JEEP COMPASS. THE CONTACT STATED THAT THE ENGINE EMITTED A LOUD NOISE WHILE DRIVING. THE CONTACT INSPECTED THE VEHICLE AND OBSERVED THAT THE ENGINE CRADLE WAS CORRODED DUE TO DEFECTIVE METAL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934836December 12, 2016
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
RECURRING PROBLEM- TRANSMISSION FLUID TEMPERATURE LIGHT HAS GONE ON AND VEHICLE SLOWS OR STOPS ABRUBTLY DURING 1 HOUR OR LONGER TRIP ON HIGHWAY. HAD THE CAR IN JEEP DEALER 3 TIMES. CONTACTED JEEP CORPORATE DIRECTLY , THEY DIDNT RETURN LAST CALLS. NO PROGRESS. PORT JEFF JEEP DEALER (WHERE WE PURCHASED 6 MONTHS AGO) IS SERVICING VEHICLE. CONCERNED ABOUT THE INABILITY TO ACCELERATE AS PROBLEM OCCURS ON HIGHWAY- SUDDEN DROP IN SPEED POSES A DANGER. DONT WANT TO WAIT TILL REAR ENDEDED. 4 EVENTS ON 11/19/2016, 11/30/2016 AND 12/12/2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10930160December 6, 2016
VISIBILITY, ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE DRIVING 30 MPH, THE VEHICLE STALLED AND THE ENGINE, THROTTLE, AND SKID WARNING INDICATORS ILLUMINATED. ALSO, THE VEHICLE WOULD SLOW DOWN AND STOP SEVERAL TIMES DURING THE DAY. THE CONTACT ALSO STATED THAT THE REAR DRIVER'S SIDE WINDOW WOULD AUTOMATICALLY GO DOWN WITHOUT WARNING WHILE DRIVING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929863December 5, 2016
FUEL SYSTEM, GASOLINE, ENGINE
TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT STATED THAT THE ENGINE STALLED NUMEROUS TIMES WITHOUT WARNING WHILE DRIVING VARIOUS SPEEDS. THE DEALER WAS UNABLE TO LOCATE A FAILURE CODE. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V120000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 38,816. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929903December 5, 2016
AIR BAGS, UNKNOWN OR OTHER
THE VEHICLES MAY EXPERIENCE LOSS OF AIR BAG AND SEAT BELT PRETENSIONER DEPLOYMENT CAPABILITY IN CERTAIN CRASH EVENTS DUE TO A PRETENSIONER DEPLOYMENT CAPABILITY IN CERTAIN CRASH EVENTS DUE TO A SHORTING CONDITION RESULTING IN A NEGATIVE VOLTAGE TRANSIENT THAT TRAVELS TO THE OCCUPANT RESTRAINT CONTROLLER VIA FRONT IMPACT SENSOR WIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929992December 5, 2016
SUSPENSION
I WAS PUTTING A SET OF REAR BRAKE PADS ON THE VECHICLE WHEN I NOTICED THAT THE REAR CROSSMEMBER IS ROTTED OUT. I DID SOME RESEARCH AND FOUND OUT THIS IS A KNOWN PROBLEM WITH THESE VECHICLE. CHRYSLER HAS TO PROMISED TO FIX THE 2007 MODELS, WHEN THE 2007, 2008, AND 2009 ALL SUFFER FROM THE SAME PROBLEM. I HAVE TO PAY$1500.00 OUT OF MY POCKET FOR AN 8 YEAR OLD VECHICLE THAT SHOULD NOT BE THIS RUSTED OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929552December 2, 2016
SEAT BELTS, AIR BAGS
TL* THE CONTACT OWNS A 2013 JEEP COMPASS. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS , SEAT BELTS) WAS RECEIVED IN OCTOBER OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929649December 2, 2016
STEERING, SUSPENSION
THE VEHICLE WITH APPROX 120000 MILES ON IT IN 11/2015 HAD THE PASSENGER SIDE AND DRIVERS SIDE BALL JOINTS REPLACED. IN 4/2016 THE PASSENGER SIDE BALL JOINT FAILED AND PULLED OUT OF THE STEERING KNUCKLE AS I BACKED OUT OF MY DRIVEWAY, I HAD IT REPLACED. TWO WEEKS LATER THE DRIVER SIDE BALL JOINT PULLED OUT AS I MADE A RIGHT HAND TURN INTO A WALMART PARKING LOT. THE FAILURE CAUSED MY STRUT TO BE BENT, THE INNER AND OUTER TIE RODS TO BE TWISTED AROUND THE HALF SHAFT DRIVE AXLE, AND THE DRIVE AXLE TO BE PULLED OUT OF THE TRANSMISSION. MY LOWER CONTROL ARM NEEDED TO BE REPLACED AS WELL. LUCKILY MOST OF THE DAMAGE WAS COVERED UNDER MY INSURANCE. IF IT HAD HAPPENED ON THE HIGHWAY I'D HAVE NEEDED A CASKET AND AN UNDERTAKER AS WELL! YESTERDAY I WENT TO GET AN ALIGNMENT DONE - AND TO CHECK AS TO WHAT WAS MAKING A CLUNKING SOUND UNDER THE FRONT END - I WAS TOLD I NEED A NEW PASSENGER SIDE LOWER CONTROL ARM, INNER AND OUTER TIE ROD ENDS AND A NEW LOWER BALL JOINT... YET AGAIN! THE THIRD BALL JOINT IN TWO YEARS!!! THIS AUTO I BOUGHT USED FOR $8K IS TURNING OUT TO COST ME TWICE THAT AMOUNT IN REPAIRS. I HAVE NOT DONE A "CARFAX" ON THIS VEHICLE TO DETERMINE HOW MANY TIMES THE FRONT END SUSPENSION ITEMS WERE REPLACED PRIOR MY PURCHASE OF THIS VEHICLE. HOWEVER, HAVING OWNED THIS CAR FOR ONLY A YEAR AND A HALF, IT HAS BEEN IN THE SHOP NEARLY EVERY TWO MONTHS FOR CRITICAL STRUCTURAL, OR ENGINE REPAIRS. WHY HAS THERE NOT BEEN A SAFETY RECALL ON THIS VEHICLE ?!?! THIS CAR IS A LEMON! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929691December 2, 2016
SUSPENSION
THE FRONT LEFT SIDE HAS COME APART 2 TIMES FROM THE BALL JOINT AND A FRAME. TODAY IT FELT AND SOUNDED THE SAME I TOOK IT IN TO A SHOP IMMEDIATELY BECAUSE I DID NOT WANT THE FRONT TIRE COMING OF AGAIN. THE MECHANIC PUT IT UP ON THE LIFT AND CAME AND GOT ME. THE ENGINE CRADLE IS TOTALLY ROTTEN THIS IS WERE ALL OF YOUR FRONT END PART ARE HELD IN PLACE. THE SAID THING IS I STILL OWE 2 MORE YEARS ON THIS JEEP WHAT CAN I DO!!??.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928738November 30, 2016
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNED A 2012 JEEP COMPASS. WHILE DRIVING 50 MPH, THE VEHICLE CRASHED INTO A DITCH ON THE SIDE OF A MOUNTAIN. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS NOT WEARING A SEAT BELT. IT WAS STATED THAT THE SEAT BELT HAD A HISTORY OF LOOSENING. A POLICE REPORT WAS FILED. THE CONTACT WAS KILLED IN THE CRASH. THE VEHICLE WAS DESTROYED AND TOWED TO THE INSURANCE COMPANY. THE MANUFACTURER WAS NOT MADE AWARE OF THE CRASH. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#10928895November 30, 2016
FUEL/PROPULSION SYSTEM
I GOT MY 08 COMPASS IN 2014, I HAVE HAD SEVERAL OF THE OTHER COMPLAINTS OF RUSTING, BOLTS, ARM BEARINGS ETC...I HAVE FOR PAST 2 MONTHS NOT BEEN ABLE TO FILL MY GAS TANK AS IT ONLY TAKES ABOUT .20 CENTS AT A TIME. TRIED 4 DIFFERENT GAS STATIONS. MY MECHANIC HAS TRIED ALL VACUMM SEALS, PUMPS, HOSES,VENTS, VAPOR CANISTER, VAPOR PURGE SOLNOID,AND CHECKING EVERYTHING FROM A TO B. SAID ONLY THING IT COULD BE WAS GAS TANK. WENT ONLINE AND GOOGLED FUELING ISSUES WITH JEEP COMPAS, THOUSANDS....AND THIS ISNT A PROBLEM FOR CHRYSLER. IF JEEPKNOWS ABOUT THIS, WHY ISNT THERE A RECALL. I CAN NOT SPEND 20 MINUTES TRYING TO FILL MY TANK WITH 2 SMALL BOYS, ONE WHO HAS SPECIAL NEEDS AND THE FULL SERVICE STATIONS REFUSE TO SERVICE ME. CHRYSLER/JEEP NEEDS TO HELP. THIS IS RIDICULOUS. I NEED ANSWERSAND I CANT AFFORD 1200.00 TO FIX IT. CAR IS STOPPED, ENGINE OFF, NO MOTION. STOPPED IN GAS STATION. FUEL TANK IS DEFECTIVE AND CAN BE HAZARDOUS WHEN TRYING TO FILL TANK. I HAVE PAPERS FROM MECHANIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928476November 29, 2016
UNKNOWN OR OTHER
FRONT CROSS MEMBER RUSTED OUT. ENTIRE FRAME RUSTING MAKING CAR VERY UNSAFE TO DRIVE I AM HAVEING FRONT MEMBER REPLACED BUT BECAUSE OF RUST CAR IS REALLY UNSAFE TO DRIVE AT HIWAY SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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