Jeep Compass Complaints

4,014 consumer complaints on file.

#10946138January 18, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2010 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. UPDATED 03/03/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945608January 17, 2017
STRUCTURE:BODY
I TOOK MY WIFES 2010 JEEP COMPASS TO THE GARAGE FOR INSPECTION AND THE MECHANIC TOLD ME THAT THE FRONT SUBFRAME IS RUSTED THROUGH SO BADLY THAT HE CAN FIT HIS FIST THROUGH ONE OF THE HOLES. I CONTACTED JEEP MULTIPLE TIMES AND THEY REFUSE TO TALK TO ME ABOUT THIS SAFETY ISSUE. THE VEHICLE IS ONLY 7 YEARS OLD, COMPLETE RUSTING THROUGH SHOULD NOT BE HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945388January 15, 2017
VISIBILITY/WIPER, UNKNOWN OR OTHER
WHEN IT IS RAINING OR WHEN THE SNOW ON MY JEEP BEGINS TO MELT, THE SUNROOF LEAKS. THE SUNROOF CONTROLLS AND OVERHEAD LIGHTS (WHICH IS LOCATED NEXT TO THE SUNROOF) FILLS UP WITH WATER AND LEAK ALL OVER; ON THE DRIVER, FRONT PASSENGER, DASHBOARD, ETC. CREATING A DISTRACTION WHILE ATTEMPTING TO DRIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944611January 12, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944225January 10, 2017
STRUCTURE:BODY
THE FRONT SUBFRAME IS ROTTED. THIS WAS NOTICED WHEN GETTING AN OIL CHANGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10943794January 9, 2017
AIR BAGS, SEAT BELTS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELT). THE PART TO DO THE REPAIR WAS UNAVAILABLE THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/01/17*LJ UPDATED 08/30/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940347January 7, 2017
SEAT BELTS, SEATS
TAKATA RECALL TRUCK RUNS LIKE MALFUNCTION. THE PASSENGER SIDE SEAT COVER IS LOOSE OR BROKEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940094January 6, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939848January 5, 2017
AIR BAGS, SEAT BELTS
RECEIVED SAFETY RECALL NOTICE ON 10/1/16 FOR MY 2014 JEEP COMPASS LATITUDE 4X4, IT IS NOW 1/5/17 AND I HAVEN'T RECEIVED ANY FURTHER INFORMATION ON WHEN THE RECALLED PARTS WILL BE REPLACED. TO BE DRIVING AROUND IN A CAR THAT HAS RECALLS ON THE SEAT BELTS AND AIRBAGS MAKES ME FEEL VERY UNSAFE AS A DRIVER. AND IN ADDITION TO NOT RECEIVE ANY UPDATE ON TIMELINE FOR WHEN MY VEHICLE WILL BE REPAIRED IS EXTREMELY CONCERNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939925January 5, 2017
AIR BAGS, SEAT BELTS
I OWNED A 2014 JEEP COMPASS UNTIL DECEMBER 2016. I RECEIVED A RECALL NOTICE FROM CHRYSLER OF ISSUES WITH AIRBAGS AND SEATBELTS MAKING THE VEHICLE UNSAFE TO OPERATE ACCORDING TO ME AND THE AUTOMOBILE INSURANCE COMPANY. AFTER CONVERSATIONS WITH THE DEALERSHIP CLOSES TO MY HOME, I WAS TOLD PARTS TO CORRECT THE PROBLEM WERE NOT AVAILABLE AND THE DATE FOR THE PARTS AVAILABILITY WERE UNDETERMINED. I WAS LEFT WITH THE CHOICE OF DRIVING A RENTAL CAR AND CONTINUE TO PAY FOR THAT VEHICLE FOR UNDETERMINED AMOUNT OF TIME. I DECIDED TO TRY AND TRADE THE VEHICLE. I WENT TO 3 DEALERSHIPS TO GET ESTIMATES ON TRADING, WITH ONE BEING THE SAME DEALERSHIP WHERE THE VEHICLE WAS PURCHASED WITH FINAL RESULTS OF BEING TOLD THAT THE CAR WAS WORTH $5000 LESS THAN WHAT WAS OWED ON IT AND I COULD NOT GET FINANCING FOR ANOTHER, NOT A RECENT MODEL, VEHICLE AND THE BALANCE OF THE JEEP COMPASS. SO I VOLUNTARILY SURRENDERED IT BACK TO THE FINANCING COMPANY LEAVING A BAD FINANCE MARK ON MY CREDIT. THE CAR IS TO BE SOLD AT AN AUCTION FOR WHAT EVER PRICE CAN BE OBTAINED LEAVING ME WITH THE BALANCE TO PAY. MY QUESTIONS ARE, CAN CHRYSLER, AUTOMOBILE MANUFACTURER, BE HELD RESPONSIBLE TO PAY THE BALANCE, AND IS THERE ANYTHING I CAN DO TO RECOOP THE DAMAGE THIS HAS CAUSED MY CREDIT RATING? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940034January 5, 2017
FUEL/PROPULSION SYSTEM
THE 2007 JEEP COMPASS PURCHASED AS MY DAUGHTERS FIRST CAR HAS EXPERIENCED STALLING ISSUES UPON REFUELING FROM DAY ONE. THE CAR WAS SERVICED BY THE SELLING DEALERSHIP, BRANDON HONDA, ON SEVERAL OCCASIONS AND NO REPAIR WAS DEEMED NECESSARY. I WAS ADVISED THE CAR WAS ALSO SENT TO A NEIGHBORING JEEP DEALER AND THE ISSUE COULD NOT BE DUPLICATED. I THEN TOOK THE CAR TO A DIFFERENT JEEP DEALER, JERRY ULM AND WAS ADVISED THE ISSUE WAS IDENTIFIED WITH THE FIRST CODE RETURNED. THE CANISTER AND SOLENOID WAS REPLACED IN 5/16 AND THE CAR DID NOT STALL AGAIN UNTIL DECEMBER. A COUPLE OF WEEKS AGO UPON REFUELING THE CAR STALLED AGAIN. THE CAR HAS STALLED THREE MORE TIMES AND IS SCHEDULED TO BE SERVICED AT JERRY ULM AGAIN TOMORROW. THERE ARE HUNDREDS OF SIMILAR COMPLAINTS ONLINE, YET NO RECALL HAS BEEN ISSUED FOR THIS EXTREME SAFETY ISSUE. MY CONCERN FOR THE SAFETY AND RELIABILITY OF THIS CAR IS AT AN ALL TIME HIGH DUE TO THE REOCCURRENCE AND NO WARNING OF THE STALL- THE CAR JUST SHUTS DOWN SILENTLY. I APPRECIATE YOUR TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939580January 4, 2017
STRUCTURE, INTERIOR LIGHTING
THE DOME LIGHT OVER MY DASH LEAKS WATER WHEN IT RAINS. THIS IS EXTREMELY DANGEROUS AS I FIND MYSELF DRIVING AND TRYING TO AVOID GETTING WET OR AVOID THE ELECTRICAL SYSTEMS TO BE DAMAGED BY WATER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939661January 4, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2008 JEEP COMPASS. WHILE DRIVING VARIOUS SPEEDS OVER BUMPS IN THE ROAD, A BANGING NOISE WAS PRESENT COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DISCOVERED THAT THE FRONT SUBFRAME WAS RUSTED AND CORRODED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 106,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938248January 3, 2017
STRUCTURE, SUSPENSION, STEERING
2007 JEEP COMPASS. CONSUMER WRITES IN REGARDS TO VEHICLE K-FRAME REPLACEMENT/REPAIRS DUE TO CORROSION- REPAIRS WERE PERFORMED BEFORE CONSUMER WAS NOTIFIED OF EXTENDED WARRANTY FOR CORROSION PROBLEMS. *SMD THE INNER TIE ROD END AND FRONT SWAY BAR LINK WERE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938904December 31, 2016
SUSPENSION
SUSPENSION SUBFRAME EXTREMELY WORN OUT AT AROUND 100,000MILES AND NEEDED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938472December 29, 2016
UNKNOWN OR OTHER
CHECK ENGINE LIGHT CAME ON 3 TIMES IN 3 MONTHS FROM SEPTEMBER 2016 TO NOVEMBER 2016. EACH TIME, THE VEHICLE WAS TAKEN IN FOR SERVICE AND THE LIGHT STILL CAME BACK ON. THE FIRST TIME, THE FUEL LEVEL UNIT WAS REPLACED, THE SECOND TIME, THERE WERE NO PROBLEMS FOUND AND THE SYSTEM WAS RESET, THE THIRD TIME, THE PUMP ASSEMBLY WAS REPLACED. THIS IS A SAFETY ISSUE AND A HASSLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937531December 27, 2016
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT AFTER REFUELING, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CANISTER PURGE VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,555.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937433December 26, 2016
UNKNOWN OR OTHER
TAKADA RECALL, MY JEEP WILL RANDOMLY TURN OFF WHILE STOPPED BUT WITH THE KEY IN THE ON POSITION AND I HAVE TO PUT IT IN PARK AND RESTART IT , IT HAS MAINLY HAPPENED AT RED LIGHTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936796December 21, 2016
ELECTRICAL SYSTEM
HORN DOSE NOT WORK, BUT BELIEVE IT GOES DEEPER THAN JUST HORN ISSUE. I HAVE SEEN A TREND WITH THESE VEHICLES THRU NUMEROUS SOURCES SUCH AS INTERNET FORUMS ECT. BEING THAT THE HORN CAN BE CONSIDERED A SAFETY FEATURE.I THINK THE ROOT OF THE PROBLEM IS A COMPUTER, ELECTRICAL OR A FUSE BOX ISSUE. TOOK VEHICLE TO JEEP DEALER YESTERDAY TO GET FIXED, CALLED LATER THAT DAY TO PICK UP VEHICLE SAID IT WAS FIXED, GOT HOME HORN DID NOT WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936481December 20, 2016
AIR BAGS, SEAT BELTS
A RECALL WAS ISSUED ON THESE TWO PARTS, RECALL S 61, ON OCTOBER 1ST 2016. I RECEIVED NO NOTIFICATION ON THIS RECALL UNTIL I WENT TO SELL MY CAR TO A DEALERSHIP ON 12/19/2016. I CALLED CHRYSLER CUSTOMER SERVICE AND WAS TOLD THERE WILL NOT BE A REMEDY FOR THIS SITUATION UNTIL APRIL 2017. JEEP, AND IT'S PARENT COMPANY, ISN'T DISPLAYING THE TYPE OF URGENCY I SHOULD SEE ASSOCIATED WITH A RECALL THAT COULD CAUSE PHYSICAL HARM TO MY WIFE OR I, WHILE OPERATING THE VEHICLE. NOW, I'M STUCK PAYING FOR A CAR I NO LONGER NEED AND WILL NOT DRIVE BECAUSE OF THE SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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