Jeep Compass Complaints

4,014 consumer complaints on file.

#10960268March 13, 2017
AIR BAGS
TAKATA RECALL. I GOT A RECALL ON MY AIR BAGS IN SEPTEMBER 2016 AND I HAVENT HEARD ANYTHING BACK YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10960365March 13, 2017
STRUCTURE:BODY
FRONT CROSSMEMBER WAS FOUND TO BE CORRODED. ALONG WITH THE CROSSMEMBER BEING CORRODED, THE LINKS, AND ARMS ATTACHED TO THE CROSSMEMBERS WERE ALSO FOUND TO BE CORRODED. THERE IS AN "EXTENDED WARRANTY" THAT WAS ISSUED BY FCA FOR THE CROSSMEMBERS ONLY. MY VEHICLE WAS TAKEN FOR REPAIR AT A JEEP DEALERSHIP AND THE FRONT CROSSMEMBER WAS REPLACED ONLY UNDER THE WARRANTY. THE PASSENGER SIDE LOWER CONTROL ARM WAS ALSO RUSTED OUT AND BROKEN DURING THE REPAIR AS WELL AS THE LINKS TO THE FRONT CROSSMEMBERS WHICH BROKE WHEN THEY WERE REMOVING THE WARRANTY PART. HOWEVER, THESE PARTS WERE NOT COVERED UNDER WARRANTY, COSTING ME OVER $200 TO REPLACE SO FAR. AN ALIGNMENT WAS COMPLETED ON THE VEHICLE, BUT WHEN IT WAS PICKED UP FROM THE DEALERSHIP IT WAS PULLING SEVERELY. AN APPOINTMENT WAS SCHEDULED TO TAKE THE VEHICLE BACK FOR ALIGNMENT TO BE REDONE AND FOUND THAT THE REAR CROSSMEMBERS WERE ALSO CORRODED AS WELL AS THE LINKS AND CONTROL ARMS IN THE REAR. VEHICLE SOUNDS AS IF SOMETHING COULD BREAK EVERY TIME A BUMP IS HIT, PULLS SIGNIFICANTLY, AND IS CONCERNING TO DRIVE, BUT I HAVE BEEN TOLD THAT IT IS SAFE TO DRIVE. I DO NOT FEEL SAFE, BUT I HAVE BEEN TOLD BY FCA THAT THE MECHANIC AT THE DEALERSHIP KNOWS MORE THAN I DO EVEN THOUGH THEY COULDN'T SEE THE OBVIOUSLY CORRODED PARTS. I IMAGINE THAT IT WILL COST ANOTHER COUPLE OF HUNDRED DOLLARS TO REPLACE THE ADDITIONAL PARTS NEEDED TO FIX THE REAR CROSSMEMBER WARRANTY. WHILE I AM GRATEFUL THAT FCA HAS ISSUED AN EXTENDED WARRANTY. THE WARRANTY IS NOT INCLUSIVE OF THE ENTIRE PROBLEM AND THE PARTS ARE NOT BEING REPAIRED I AM BEING TOLD UNTIL THEY HAVE HOLES CORRODED THROUGH THEM. THIS DOES NOT MAKE SENSE TO ME AS I FEEL HUMAN SAFETY SHOULD BE PRIORITY! THIS DOES NOT APPEAR TO BE THE CASE. MY OTHER CONCERN IS THAT THERE IS ASO A WARRANTY ON THIS VEHICLE REGARDING THE AIRBAG AND SEATBELT WHICH WAS ISSUED SEVERAL MONTHS AGO WITH NO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959739March 9, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2011 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959784March 9, 2017
AIR BAGS
TAKATA RECALL - AIRBAG LIGHT IS ON - STILL NO PARTS AVAILABLE. THIS RECALL IS OVER 6 MONTHS OLD AND THE PARTS TO REPAIR ARE STILL NOT AVAILABLE. I DRIVE CHILDREN!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959482March 8, 2017
AIR BAGS, SEAT BELTS, VEHICLE SPEED CONTROL
COMPUTER ECM FAILS TRACTIONS LIGHT ON ETC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958951March 6, 2017
AIR BAGS
TAKATA RECALL. THE DEALERSHIP TELLS ME THAT THE REPLACEMENTS ARE STILL UNAVAILABLE. I'VE KNOWN ABOUT THIS ISSUE SINCE MAY 2015...ALMOST 2 YEARS!! WHEN CAN I GET MY VEHICLE FIXED SO THAT I CAN DRIVE IT WITHOUT WORRYING ABOUT BEING KILLED IF I HAVE A CRASH!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958619March 4, 2017
FUEL/PROPULSION SYSTEM
AT 75000 MILES, THE ELECTRONIC THROTTLE SWITCH SHORTED OUT INTERNALLY, LEAVING THE CAR FUNCTIONING IN LIMP MODE, IF YOU TRIED TO GO FASTER THAN 10 MILES AN HOUR IT WOULD BUCK AND KICK AND GOING UP SMALL HILLS YOU WOULD LOOSE ALL POWER. HAD TO BE TOWED TO DEALERSHIP FOR REPAIS. WAS ON HIGHWAY DOING 60-65 AND ALL OF A SUDDEN DROPPED TO 10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958401March 3, 2017
ELECTRICAL SYSTEM
THEY (DEALERS) KEEP SAYING MY WIRING HARNESS NEEDS REPLACE. THEY REPLACE IT ONCE ON 7/11/16 CAUSE MY RADIATOR FAN WOULD NOT COME ON AND THEY REPLACE THE TIMP. NOW THE FAN WON'T TURN OFF EVEN WHEN THE KEY IS OUT. MILES ON THIS IS 130,859 I BELIEVE THERE A ISSUE WITH THIS WIRING HARNESS P/N 68043111AB AND THE TIMP P/N RL028007AD CHECK AND SEE HOW MANY REPLACEMENTS THEY PUT IN THESE MODELS. I WENT TO A JUNK YARD AND ALL THE COMPASS'S TIMP OR FUSE BOX HAD BEEN REMOVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958230March 2, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE...UPDATED 04/11/17 *BF *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957806March 1, 2017
AIR BAGS, SEAT BELTS
I RECEIVED A RECALL FOR A DEFECTIVE SEAT BELT AND AIR BAG ASSEMBLY IN MY 2012 JEEP COMPASS WEEKS AGO. BECAUSE THIS VEHICLE IS USED IN A FLEET CAPACITY, I PULLED IT FROM SERVICE IMMEDIATELY. I TALKED TO DODGE AND WAS TOLD THERE IS NO REMEDY AT THIS TIME. I THEN ASKED FOR A LOANER VEHICLE UNTIL MY VEHICLE WAS SAFE TO DRIVE AND WAS TOLD THAT DODGE DOESN'T HAVE A RENTAL PROGRAM FOR RECALLS. I DON'T KNOW HOW THIS MANUFACTURE DOESN'T HAVE A PLAN TO RECTIFY AN INCONVENIENCE THAT THEIR CUSTOMERS HAVE TO GO THROUGH REGARDING A PROBLEM THAT WASN'T THE CUSTOMERS FAULT TO BEGIN WITH. I'M VERY UNHAPPY DODGE TREATS CUSTOMERS LIKE THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957527February 28, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V609000 (ELECTRICAL SYSTEM). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957261February 27, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957329February 27, 2017
FUEL/PROPULSION SYSTEM
EVERYTHING I FILL THE GAS TANK AS SOON AS I LEAVE THE STATION THE CAR SPITS ANS SPUTTERS AND JERKS THEN STALLS THIS IS DANGEROUS BECAUSE WHEN THE CAR STALLS THE STEERING STOPS WORKING PROPERLY WHILE THE CAR IN IN MOTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956741February 24, 2017
SUSPENSION
THE REAR CROSSMEMBER/KFRAME IS COMPLETLY ROTTED THRU. ALMOST ALL OF THE SUSPENSION PARTS ARE VERY RUSTY AND NEEDS REPLACED. I DID NOT FIND OUT IT WAS THIS BAD UNTIL I HEARD A THUMPING SOUND COMING FROM THE REAR OF THE VECHICLE. DID RESEARCH ON THE INTERNET AND DISCOVERED THAT THIS IS A COMMON AND MAJOR PROBLEM.I WAS DRIVING AT HIGHWAY SPEED WHEN THE THUMPING BEGAN. THIS IS ONE OF MY FAMILY CARS AND I AM SCARED TO DEATH TO DRIVE. I AM PARKING IT UNTIL I CAN GET IT FIXED. I CONTACTED CHRYSLER ABOUT THE PROBLEM AND THEY BLEW ME OFF. THEY SAID THAT THE EXTENDED WARRANTY ONLY COVERS 2007 MODELS BUT THIS IS A PROBLEM UP TO 2009.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956817February 24, 2017
SUSPENSION
CHRYSLER SERVICE BULLETIN NUMBER: 23-012-14 FRONT AND REAR CROSS-MEMBER CORROSION . BY WHAT I READ IT SHOULD BE COVERED, BUT DEALERSHIP TOLD THE GIRLFRIEND THAT IT ISN'T ... THIS MEMBER IS RUSTED COMPLETELY THROUGH BUT THEY HAVE STATED IT IS NOT COVERED. THIS ISSUE HAS THE POTENTIAL TO CAUSE DEATH IF FINAL FAILURE CAUSES A CRASH AT HIGHWAY SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955737February 21, 2017
AIR BAGS, SEAT BELTS
I WAS RECEIVED A RECALL NOTICE 11-05-2016 ABOUT THE AIR BAG AND SEAT BELT TENSIONER. THEY KEEP SAYING PARTS NOT AVAILABLE TO FIX THIS. THIS IS AN UNSAFE VEHICLE I AM DRIVING. IF THEY CAN'T FIX IT THEY SHOULD BUY IT BACK. I CAN'T SELL IT WITH AN OPEN RECALL. THEY SHOULD GO TO JAIL OR AT LEAST GET FINED FOR DOING THIS. IT IS UNLAWFUL AND IMMORAL!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956165February 21, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/10/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955189February 17, 2017
POWER TRAIN, UNKNOWN OR OTHER, ENGINE
I HAVE OWNED THIS JEEP COMPASS SINCE JULY 2014 IN THE TIME I HAVE OWNED IT , IT HAS LOST POWER AND STOPPED FUNCTIONING AS I WAS DRIVING BETWEEEN 55 AND 65 MILES/ HOUR 4 TIMES ON A VERY BUSY 5 LANE HIGHWAY. 1 OF THOSE TIMES I HAD TO HAVE IT TOWED . THE OTHER TIMES AFTER LEAVING IT SIT FOR APPROXIMATELY 30 MINUTES, IT WOULD RESTART.THE TIME IT WAS TOWED, THE ONLY THING THEY COULD FIND IS THE BATTERY WAS LOW SO THEY REPLACED IT. ANOTHER TIME AT 33,000 MILES, THEY FOUND THE TRANSMISSION WAS FAILING SO THEY REPLACED THE TRANSMISSION. LAST MONTH , IT DIED AGAIN IN THE SAME BUSY HIGHWAY AND WE WERE ALMOST HIT BY AN 18 WHEEL TRUCK WHILE TRYING TO GET IT OFF THE ROAD. I LET IT SIT FOR 30 MINUTES AND IT STARTED AGAIN JUST LIKE THE OTHER TIMES. I TOOK IT TO WALLACE JEEP IN STUART FLORIDA WHERE THE SERVICE MANAGER DID A DIAGNOSTIC ON IT AND SAID HE COULD FIND NOTHING WRONG. I HAVE NOT DRIVEN IT ON THE HIGHWAY NOW FOR WEEKS BECAUSE I FEAR THE TRANSMISSION IS GOING OUT AGAIN AND AM AFRAID OF BEING HIT IN TRAFFIC. IT NOW HAS 66000 MILES ON IT SO THIS TRANSMISSION HAS ABOUT THE SAME MILEAGE ON IT AS THE ORIGINAL DID. I A OPENED A CASE WITH JEEP AND CAN NEVER GET THEM TO CALL ME BACK I AM THOROUGHLY DISGUSTED WITH THIS VEHICLE AND WOULD NEVER BUY ANOTHER JEEP AS LONG AS I LIVE. NOT SURE WHAT TO DO NEXT! SO NOT FAIR THAT I AM STUCK WITH THIS DEATH TRAP! I PREVIOUSLY OWNED 3 DIFFERENT GRAND CHEROKEES WITH NO ISSUE , BUT THIS COMPASS IS A WORTHLESSS, DANGEROUS, POLE OF JUNK! I LOATHE THIS VEHICLE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955372February 17, 2017
UNKNOWN OR OTHER
"IMPORTANT SAFETY RECALL" ISSUED SEPTEMBER 2016. AS OF FEBRUARY 17,2017-- 5 MONTHS LATER NO REPAIR IS AVAILABLE. I AM TERRIFIED TO DRIVE MY VEHICLE WITH MY CHILD IN IT KNOWING THERE IS A SAFETY ISSUE THAT PUTS US BOTH AT RISK AND SEEMINGLY NO RUSH IS BEING MADE TO CORRECT THE PROBLEM IN A TIMELY FASHION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954642February 15, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 JEEP COMPASS. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS) WAS RECEIVED IN OCTOBER OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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