Jeep Compass Complaints

4,014 consumer complaints on file.

#11004723July 12, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2010 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AT 800-853-1403. THE MANUFACTURER STATED THAT THE PARTS WOULD COME WITHIN 2 MONTHS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND A CASE NUMBER WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003934July 10, 2017
ENGINE
CAR IS NOT ON RECALL LIST BUT IS ACTING THE SAME AS THE RECALL 2016 JEEP COMPASS CRANKSHAFT OR CAMSHAFT SENSOR. KEY NOT WORKING SOMETIMES AND CAR WILL NOT GO PAST 20 . IN SHOP MORE THAN WE HAVE HAD IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003944July 10, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE DEALER (SHOTTENKIRK CHRYSLER DODGE JEEP RAM LOCATED AT 200 LIBERTY BLVD, CANTON, GA 30114) WHO DID NOT PROVIDE ANY INFORMATION ON A REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 08/08/17 *BF...UPDATED 10/03/17 *BF UPDATED 08/10/217*JS *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004044July 10, 2017
FUEL/PROPULSION SYSTEM
AFTER FILLING THE FUEL TANK THIS VEHICLE WILL STALL. THIS HAPPENS ROUTINELY FOLLOWING A FUEL TANK FILL-UP AND IS EXTREMELY DANGEROUS. THERE ARE MANY CONCERNS ON THE WORLD WIDE WEB OF JEEP COMPASS AND PATRIOT OWNERS EXPERIENCING THE SAME ISSUE WITHOUT RESOLVE. MANY PEOPLE ARE SUGGESTING THAT THE GAS TANK, CHARCOAL FILTER AND ROLL-OVER VALVE NEED TO BE REPLACED TO RESOLVE, WHICH COMES AT A PRICE OF $2000+ PER VEHICLE. THIS NOTIFICATION OF A PROBLEM IS PROACTIVE AND SHOULD BE ADDRESSED PRIOR TO BECOMING REACTIVE TO INJURIES OR FATALITIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004075July 10, 2017
ENGINE, FUEL/PROPULSION SYSTEM
STALLS AFTER FILL UP. WE DO NOT TOP OFF OR OVERFILL THE TANK. EVERYTIME WE FILL THE TANK UP TO THE AUTOMATIC SHUT OFF, THE ENGINE STALLS WITHIN ABOUT 30 SECONDS. GENERALLY, THE ENGINE WILL STALL IF IDLING AT A STOP LIGHT AFTER FILLUP. THE ENGINE DOES NOT STALL IF THE VEHICLE IS RUNNING ABOVE 25-30 MILES PER HOUR. THE ENGINE STARTS RIGHT BACK UP WITHOUT PROBLEM, BUT WILL CONTINUE TO STALL. AFTER VEHICLE HAS BEEN DRIVEN A FEW MILES, THE STALLING ISSUE DISAPPEARS ENTIRELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003925July 9, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
ETC AND TRACTION CONTROL LIGHT COME ON FOR NO REASON RESULTING IN IMMEDIATE LOSS OF POWER AT SPEEDS ABOVE 50MPH. EXTREMELY DANGEROUS WHEN IN MOTION ON HIGHWAY. ISSUE ALSO OCCURS WHILE MERGING/ TURNING WHILE ACCELERATING, CAR IS USUALLY STATIONERY FIRST. THIS ISSUE IS WIDE SPREAD IN THE JEEP COMMUNITY. HOPEFULLY THIS HASNT KILLED SOMEONE ALREADY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003245July 6, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2011 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003464July 6, 2017
AIR BAGS, SEAT BELTS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (BERGERON JEEP IN NEW ORLEANS, LA) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002603July 1, 2017
FUEL/PROPULSION SYSTEM
INITIAL INDICATION WAS A CHECK ENGINE ERROR. MECHANIC TROUBLESHOT AND DETERMINED ERROR RELATED TO FUEL SYSTEM. REMOVED REPLACED SUSPECTED FAULTY GAS CAP AND ERROR CLEARED. WITHIN 62 MILES ACROSS 19 DAYS, THE CHECK ENGINE ERROR RE-APPEARED. MECHANIC TROUBLESHOT AND FOUND FUEL SYSTEM ERROR AGAIN. MECHANIC PROBED THE FUEL SYSTEM AND FOUND THAT THERE WAS A FUEL LEAK AND FUEL BREACH/PUDDLING DUE TO CORROSION ON THE FUEL PUMP. MECHANIC REMOVED & REPLACED THE FUEL PUMP TO CORRECT THE LEAK AND THE CHECK ENGINE ERROR MESSAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002606July 1, 2017
AIR BAGS, ELECTRICAL SYSTEM, SEAT BELTS
RECALL WAS ISSUED IN SEPTEMBER OF 2016 AND MANUFACTURER HAS YET TO MAKE A PART AVAILABLE TO RESOLVE THIS SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002612July 1, 2017
POWER TRAIN
IN MY 2011 JEEP COMPASS THAT I PURCHASED FROM DAVE SYVERSON' S IN ALBERT LEA MINNESOTA IN 2015 HAS HAD NUMEROUS ISSUES WITH THE TRANSMISSION STARTING IN LESS THAN A YEAR FROM THE PURCHASE DATE. THE FIRST TIME WAS WHEN I WAS COMING HOME, UP MY GRADUAL HILL, WHEN MY CAR STOPPED BEING ABLE TO DRIVE MORE THAN 10 MPH AND ALL OF MY GEARS WERE OUT UP (P, N, D, R). IT WAS "FIXED" BECAUSE MY WIRING TO MY TRANSMISSION WAS COMPLETELY CORRODED. NOT ONCE DID THE LEAPING OF MY CAR STOP, THE FEELING OF THE CAR PUSHING THROUGH GEARS ON IT'S IN WHILE IN MOTION. IN THE WINTER MONTHS I TOOK MY CAR IN TO HAVE THE LEAPING LOOKED AT, THE SHOP SAID THERE WAS NOTHING TO FIX. HOWEVER THIS JUNE I WAS DRIVING NORTH ON HIGHWAY 35 WHEN AN OIL TEMPERATURE GAUGE CAME ON. I STOPPED, HAD IT TOWED, THE SHOP I HAD TO GO TO CHECKED TRANSMISSION FLUID AND FILTER (AFTER I CALLED FIVE TIMES TO TELL THEM TO CHECK THESE THINGS) THEY SAID IT NEEDED REPLACED. I DROVE MY CAR TO THE JEEP DEALER AND IT WAS REPLACED AFTER TWO WEEKS OF NOT HAVING A CAR. MY CAR WAS GIVEN A PRETTY CLEAN BILL OF HEALTH. HOWEVER LAST NIGHT (JUNE 30TH, 2017) I WAS DRIVING HOME 8 MILES AND WHEN ACCELERATING FROM A RED LIGHT IT WAS LIKE I WAS STUCK IN NEUTRAL AND MY RPMS REVVED HIGH BUT I WAS GOING NO WHERE. I PULLED OVER AND LEFT MY CAR IN A SAFE SPOT. MY TRANSMISSION HAS CLEARLY STOPPED WORKING FOR WHATEVER REASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002660July 1, 2017
EXTERIOR LIGHTING
ONE HEADLIGHT SUDDENLY WENT OFF, TOOK IT TO A MECHANIC TO CHANGE BULB AND REPLACED THE BULB AND STILL DIDN'T WORK, TOOK IT TO DEALER AND THEY STILL COULD NOT FIX IT AND TOLD ME IT IS A COMPUTER ISSUE OR TIPIM ISSUES , TO ME THIS IS A SAFETY HAZARD , I ALSO WAS TOLD BY THE DEALER THAT I AN OUT OF WARRANTEE BECAUSE I HAVE 74000 MILES ON MY 2014, TO ME THIS IS A SAFETY ISSUE AND THEY SHOULD ADDRESS THIS REGARDLESS OF MILEAGE, I HAVE BEEN DRIVING NOW 4 MONTHS WITH A BLOWN OUT HEADLIGHT IT IS HORRIBLE !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002565June 30, 2017
AIR BAGS, SEAT BELTS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (NAPLETON JEEP IN LAKE PARK, FLORIDA) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/22/17*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001950June 28, 2017
ENGINE
AFTER STARTING THE VEHICLE AND LETTING IT RUN FOR A FEW MINUTES, WE TURNED OFF THE ENGINE AND LEFT THE VEHICLE. WITHIN A FEW MINUTES, WE NOTICED A FIRE IN THE ENGINE COMPARTMENT. WE ATTEMPTED TO PUT OUT THE FIRE WITH THREE EXTINGUISHERS BUT WERE NOT ABLE TO DO SO. ANOTHER EMPLOYEE CALLED 911 AND THE LOCAL FIRE DPT. PUT OUT THE FIRE. THE VEHICLE WAS A TOTAL LOSS. WE CONTACTED CHRYSLER WHO SENT AN INVESTIGATOR TO INSPECT THE DAMAGE. CHRYSLER LATER SENT US AN E-MAIL STATING THEY COULD NOT DETERMINE THAT THE FIRE WAS A RESULT OF A "MANUFACTURING OR ASSEMBLY ERROR". WE BELIEVE THE DAMAGE IS A RESULT OF A DEFECT IN THE VEHICLE. EVEN THOUGH THE VEHICLE IS STILL UNDER THE POWERTRAIN WARRANTY, CHRYSLER REFUSES TO COVER THE LOSS.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11001992June 28, 2017
UNKNOWN OR OTHER
ROTTING SUB FRAME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001746June 27, 2017
AIR BAGS, SEAT BELTS
REGARDING A SAFETY RECALL - OCCUPANT RESTRAINT CONTROLLER S61/NHTSA 16V-668. WAS NOTIFIED OF THE RE-CALL LAST OCTOBER, 2016 AND HAVE CALLED THREE TIMES REGARDING THE OUTCOME. NONE AS OF THIS DATE - JUNE 27, 2016. IF IN FACT THIS A SERIOUS PROBLEM AND IT APPEARS SO REGARDING A POTENTIAL LOSS OF AIR BAG AND SEAT BELT PRETENSIONER DEPLOYMENT DURING A CRASH WHICH COULD CAUSE INCREASE IN INJURY, WHY IS THIS NOT BEING TAKEN CARE OF IN A REASONABLE TIME FRAME? WAY TOO LONG IF IT INVOLVES CUSTOMER SAFETY? THIS IS REALLY NOT ACCEPTABLE IN THE CUSTOMER'S SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000233June 20, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2008 JEEP COMPASS. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION OVERHEAT WARNING INDICATOR ILLUMINATED SUDDENLY. ALSO, THE VEHICLE DECELERATED AND FAILED TO ACCELERATE WHEN DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000115June 19, 2017
AIR BAGS, VEHICLE SPEED CONTROL
LAST YEAR I HAD TO PAY FOR A NEW THROTTLE AND NOW MY AIRBAG SENSOR LIGHT WILL NOT GO OUT ON A CITY STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995844June 19, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER AND THE DEALER WERE NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS THE REMEDY WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995728June 18, 2017
AIR BAGS, SEAT BELTS
SAFETY BELT AND AIR BAG RECALL INFORMATION GIVEN SEPTEMBER 2016. AS OF JUNE 2017 THERE IS STILL NO FIX AVAILABLE FOR THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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