Jeep Compass Complaints

4,014 consumer complaints on file.

#11011582July 30, 2017
ELECTRICAL SYSTEM, POWER TRAIN, EXTERIOR LIGHTING
JEEP IS BRAND NEW, HAS 1700 MILES ON IT. WITHOUT WARNING, HEAT TURNS ON FULL SPEED OUT THE VENTS, CAN NOT TURN OFF, TURN SIGNALS DO NOT WORK, REAR CAMERA AND PARK ASSIST DISABLED, 4 WHEEL DRIVE INOPERABLE, INSTRUMENT CLUSTER INOPERABLE, RADIO INOPERABLE. OUT DOOR TEMPERATURE READS 3 DASHES. HAZARD LIGHTS INOPERABLE. ODOMETER FLASHING. PROBLEM WILL GO AWAY FOR 30 SECONDS, THAN COMES RIGHT BACK. CHECK ENGINE LIGHT ON, BLOWER FAN AND BLEND DOOR CODES. THIS HAPPENS WHILE VEHICLE IS IN MOTION. REGARDLESS OF WHEN AND WHERE. ODOR OF BURNING ELECTRICAL/WIRES CAME OUT OF VENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010903July 27, 2017
AIR BAGS
NHTSA RECALL # 16V-668 ON MY 2012 JEEP COMPASS IS STILL INCOMPLETE. THE MANUFACTURER STILL ADVISES THERE IS NO REMEDY, EVEN THOUGH IT HAS ALMOST BEEN A YEAR SINCE THE RECALL WAS ISSUED. I AM TRYING TO TRADE THIS VEHICLE IN AND THE DEALERSHIP IS TELLING ME THEY CAN'T ACCEPT A 2012 EXCELLENT CONDITION JEEP COMPASS WITH 54,000 MILES ON IT, BECAUSE OF A RECALL THAT CAN'T BE FIXED. THEREFORE, I AM BEING PENALIZED FOR SOMETHING THAT IS COMPLETELY OUT OF MY CONTROL AND IS THE FULL RESPONSIBILITY OF THE MANUFACTURER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010973July 27, 2017
AIR BAGS, SEAT BELTS
RECALL ISSUED 9/16/16. NO FIX FOR THE PROBLEM. SINCE THERE IS AN INCREASED RISK OF INJURY DURING A CRASH, THE AMOUNT OF TIME THAT HAS PASSED AND STILL NO CORRECTIVE ACTION TO RESOLVE IS UNACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011117July 27, 2017
SEAT BELTS
TL* THE CONTACT OWNS A 2011 JEEP COMPASS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011131July 27, 2017
AIR BAGS, SEAT BELTS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (FUCCILLO CHRYSLER, DODGE IN AMSTERDAM, NY) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010697July 26, 2017
AIR BAGS, SEAT BELTS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (CROSS CHRYSLER JEEP FIAT, 1501 GARDINER LN, LOUISVILLE, KY 40218, (502) 459-9900) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010272July 24, 2017
VEHICLE SPEED CONTROL
MY SON HAS A 2010 JEEP WRANGLER AND WAS SENT A RECALL REIMBURSEMENT LETTER FOR "FRONT BRAKE CALIPER HOSES AND BOTH WHEEL SPEED SENSORS". I OWN A 2010 JEEP COMPASS THAT NEEDED REPLACEMENTS FOR BOTH FRONT SPEED SENSORS. VEHICLE SENSOR ALERTED ME WHILE DRIVING IN BOTH INSTANCES. I HAD DEALER REPLACE THE FIRST ONE AND LESS THEN TWO MONTHS BEFORE SECOND SPEED SENSOR NEEDED TO BE REPLACED. ARE THESE SPEED SENSORS COMMONLY NEEDING REPAIR/REPLACEMENT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006529July 20, 2017
SEATS
PLASTIC PIECES THAT HOLD SEAT BELTS AND HANDLE TO ADJUST SEATS ARE BOTH BROKEN OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006320July 19, 2017
ELECTRICAL SYSTEM
WIRELESS CONTROL MODULE (WIRELESS MODULE-RECEIVED) WENT AGAIN FOR THE 2ND TIME. WHEN THIS HAPPENS - KEYLESS ENTRY DOES NOT WORK. WHEN KEY IS REMOVED FROM THE CAR AND THE DOOR OPENS, CAR CHIMES LIKE THE KEY IS STILL IN THE IGNITION, AND AM UNABLE TO LOCK THE DOORS WITH THE BUTTON FROM THE INSIDE. I MUST PUSH EACH DOOR LOCK DOWN, AND THERE IS NO WAY TO LOCK MY TRUNK. THIS POSES A SERIOUS SAFETY CONCERN, ESPECIALLY IF BEING FOLLOWED AND NOW BEING ABLE TO ENTER MY CAR IN A FAST MANNER AND LOCK THE DOORS WITH ONE SWITCH. PURCHASED THE VEHICLE IN JULY OF 2010. REPLACED ONCE ON DECEMBER 6, 2013. NOW HAVE ANOTHER APPOINTMENT TO HAVE IT REPLACED AGAIN ON JULY 25, 2017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006394July 19, 2017
ENGINE
TL* THE CONTACT OWNS A 2015 JEEP COMPASS. WHILE DRIVING 45 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE, TRACTION CONTROL, AND ELECTRONIC THROTTLE CONTROL INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO A LOCAL DEALER (HUFFINES CHRYSLER JEEP DODGE RAM LEWISVILLE LOCATED AT 1024 S SLEMMONS FWY LEWISVILLE, TX 75067 469-293-3618) WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006461July 19, 2017
TRACTION CONTROL SYSTEM, AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 JEEP COMPASS. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE ANTI LOCK BRAKING SYSTEM, ELECTRONIC STABILITY PROGRAM, AND TRACTION WARNING INDICATORS WOULD REMAIN ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR LOCAL DEALER FOR DIAGNOSTIC TESTING OR REPAIRS DUE TO THE DIAGNOSTIC FEES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006200July 18, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
THE ABS BRAKE LIGHTS CAME ON AS WELL AS THE SKID WARNING LIGHT WHEN I STARTED THE CAR. ABOUT 30 SECONDS LATER AS I WAS DRIVING STRAIGHT AT ABOUT 25 MPH DOWN THE STREET, THERE WAS A LOUD CLICKING SOUND AND THE BRAKES LOCKED UP AND THE STEERING WHEEL LOCKED UP TOO. OR POSSIBLY COULD HAVE BEEN THE TRANSMISSION THAT LOCKED UP. I CAN'T BE SURE. BUT IT IS SAFE TO SAY THE ENTIRE CARE LOCKED UP LEAVING ME UNABLE TO STEER OR MANEUVER THE CAR IN ANY MANNER. I WAITED A FEW MINUTES AND THE LIGHTS WENT OFF AND I WAS ABLE TO GET THE CAR BACK HOME. I WAITED A COUPLE OF HOURS AND STARTED THE CAR AGAIN AND THE ABS AND SKID LIGHT CAME BACK ON. THE CAR IS A 2014 JEEP COMPASS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006113July 18, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MARTIN DODGE JEEP IN BOWLING GREEN, KENTUCKY WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED CASE NUMBER#: 30882578. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005817July 17, 2017
ELECTRICAL SYSTEM, ENGINE
HAD CAR 3 WEEKS 214 MILES, WHEN STARTING VEHICLE -CHECK ENGINE LIGHT CAME ON. DEALER STATES COMPUTER CONTROL MODULE MALFUNCTION , NOW 31 DAYS LATER NO FIX CHRYSLER HAS DETERMINED CAR TO BE DECLARED A LEMON. DEALER STATES CAN BE 4 WEEKS BEFORE REPLACEMENT VEHICLE. DEALER HAS TREATED US WELL, BEEN IN A LOANER FOR THE 31 DAYS WILL HAVE LOANER UNTIL NEW VEHICLE OBTAINED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005903July 17, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS). THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CARMAX DEALER (LOCATED AT 830 DAN WAY, ESCONDIDO, CA 92025) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005531July 16, 2017
WHEELS
NEW NEXXEN N5000 TIRES PLACED ON VEHICLE AND FRONT END ALIGNED. WITH IN 2 MONTHS TIRES SHOWED UNEVEN TIRE WEAR WITH WIRES SHOWING IN AREAS. SUBMITTED THESE DEFECTIVE TIRES UNDER WARRANTY FOR REPLACEMENTS. 3 MONTHS LATER AT AROUND 15,000 MILES REAR TIRE DEVELOPED KNOT/BUBBLE IN THE TIRE CAUSING THE CAR TO BOUNCE WHEN DRIVING. REPLACED ALL 4 TIRES WITH DIFFERENT BRAND. I WILL NEVER BUY NEXXEN TIRES AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005570July 16, 2017
AIR BAGS, SEAT BELTS
I DO NOT FEEL SAFE DRIVING MY VEHICLE WHEN THE SEAT BELTS AND AIR BAGS MAY NOT WORK IN A COLLISION! CURRENTLY THERE ARE NO PARTS TO FIX THIS ISSUE AND THE RECALL WAS INITIATED IN SEPTEMBER OF 2016--IT HAS BEEN ALMOST A YEAR! WHAT ABOUT CHILDREN RIDING IN THE VEHICLE?!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005221July 14, 2017
AIR BAGS, SEAT BELTS
I BEEN HAVING ISSUES WITH MY SEATBEALT RESTRAINT AND MY NEWBORN DRIVING IN HER SEATBELT. SEVERAL TIMES I HAVE COMPLAINED ABOUT HER CAR SEAT NOT BEING HELD FIRMLY AND FLIPS WHEN I TURN. THE COMPANY IS YET TO REMEDY THE SITUATION. AS A MOTHER IS IS VERY UNCOMFORTABLE FOR ME AND THEY HAVE NOT FIND A SOLUTION. I DO NOT BELIEVE MY INVESTMENT IN THIS CAR WAS WORTH MY NOW LACK OF SAFETY FOR ME AND MY CHILD. THIS SITUATION HAPPENS WHILE MY CAR IS IN MOTION AND SHE BEGINS TO SCREAM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005145July 13, 2017
VEHICLE SPEED CONTROL, ENGINE
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE DECELERATED FROM 60 MPH TO 5 MPH IN THE MIDDLE OF AN INTERSTATE. THE CONTACT WAS ABLE TO EXIT THE INTERSTATE ONTO A SMALLER ROAD WHERE THE VEHICLE WAS TOWED. CHRYSLER, JEEP WEST VALLEY IN RESEDA, CALIFORNIA DIAGNOSED THAT THE THROTTLE BODY CONTROL WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE VEHICLE WAS OUT OF THE MILEAGE WARRANTY COVERAGE OF 30,000. THE MANUFACTURER STATED THAT NOTHING COULD BE DONE. THE FAILURE MILEAGE WAS APPROXIMATELY 53,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004693July 12, 2017
AIR BAGS
TAKATA RECALL MY AIR BAG LIGHT CAME ON, BUT THERE ARE NO PARTS TO FIX IT. SO I AND MY WIFE ARE FORCED TO DRIVE WITH A NO WORKING AIRBAG SYSTEM. HOW LONG IS GOING TO TAKE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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