Jeep Compass Complaints

4,014 consumer complaints on file.

#11020667August 30, 2017
SERVICE BRAKES, WHEELS
I PURCHED MY CAR IN 2015, AND FROM DAY ONE THERE WAS A SQUELLING SOUND COMING FROM THE WHEELS. WHEN I TOOK IT TO THE DEALLER TO BE LOOKED AT, I WAS TOLD THAT THE FRONT LEFT WHEEL WAS OUT OF LINED. I HAD THE ALINEMENT DONE, BY THE DEALER, SO THEY SAID THAT THEY ALINED THE WHEELS; BUT THE SQUELLING DID NOT STOP. A FEW MONTHS LATER I TOOK THE CAR BACK AND WAS TOLD THAT I NEEDED BRAKE SHOSES ON THE REAR, WHICH WAS REPLACED. I STILL WAS NOT HAPPY. NOW, AT 32,000 MILES I AM TOLD THAT I NEED NEW TIRIES AND A WHEELS ALINEMENT. I AM NOT A HAPPY CUSTOMER!! THERE HAS TO BE SOMETHING MORE GOING ON WITH THE WHEELS ON THIS CAR. THE WHEELS ARE STILL SQUELLING!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020436August 29, 2017
ENGINE
THREE TIMES NOW THE AUTO/START STOP FEATURE HAS FAILED TO RESTART THE VEHICLE AFTER IT HAS AUTOMATICALLY SHUT OFF. WHEN LIFTING MY FOOT OFF THE BRAKE PEDAL, THE VEHICLE HASN'T RESTARTED. ONCE I WAS IN THE MIDDLE OF TRAFFIC, WAITING TO TURN LEFT AGAINST ONCOMING TRAFFIC, SO IT WAS A DANGEROUS SITUATION. IT TOOK 15 SECONDS OR SO BEFORE I COULD RESTART IT AFTER PLACING THE VEHICLE IN PARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019860August 26, 2017
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, UNKNOWN OR OTHER
TOTAL ELECTRICAL FAILURE ON THE HIGHWAY, NO STABILITY CONTROL, HVAC, TURN SIGNALS, HAZZARD LIGHTS, 4WD, EVERY ELECTRICAL ITEM MALFUNCTIONS, JUST THE ENGINE RUNS BUT ALL INSTRUMENTATION AND ELECTRICAL ACCESSORY STOP WORKING IN THE MIDDLE OF DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019908August 26, 2017
SEATS
THE HEAD REST ON THE PASSENGER'S SEAT DEPLOYED WHILE SETTING IN A GROCERY STORE PARKING LOT IN GREAT BEND, KS. THE PASSENGER WAS STRUCK IN THE BACK OF THE HEAD WITH NO INJURY. THIS HAPPENED ON 7/25/17 AT ABOUT 10:30 A.M. THE CAR WAS IN PARK WITH THE AIR-CONDITIONER RUNNING. THERE WAS NO IMPACT TO THE VEHICLE. I HAD DIAGNOSTICS RUN ON THE VEHICLE BY MARMIE MOTORS IN GREAT BEND, KS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019540August 25, 2017
AIR BAGS, SEAT BELTS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (DARCARS CHRYSLER DODGE JEEP RAM OF MARLOW HEIGHTS, LOCATED AT 5060 AUTH WAY, SUITLAND, MD 20746; (301) 423-5111) WAS CONTACTED AND SCHEDULED THE APPOINTMENT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE PARTS WERE ORDERED AND THE CONTACT WAS INFORMED THAT THEY WOULD BE AVAILABLE THAT EVENING. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019185August 23, 2017
FUEL/PROPULSION SYSTEM, SUSPENSION
THE GAS TANK WILL NOT TAKE GAS. I HAD THE CATALYT. COVERTER FIXED. THE VALVE INSIDE THE GAS TANK DOES NOT WORK PROPERLY, AND MY RESEARCH ONLINE SHOWS THIS IS A COMMON PROBLEM WITH JEEP COMPASSES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016427August 20, 2017
ENGINE
VEHICLE WAS BEING DRIVEN AT NORMAL SPEED 60 MPH.ON NEW JERSEY PARKWAY SUNDAY AUG. 20 TH 8:45 PM ( NEAR EXIT ISELIN ) WHEN WITHOUT WARNING VEHICLE STARTED TO RAPIDLY DECELERATE TO 25 MPH. PUT ON HAZARD FLASHERS SO THAT I COULD WARN OTHER DRIVERS THAT MY VEHICLE WAS IN DISTRESS. DASHBOARD SHOWED ENGINE LIGHT WARNING . DROVE ADDITIONAL 2 MILES AND GOT VEHICLE TO NEAREST GAS STATION AND SHUT DOWN ENGINE, CALLED CHRYSLER CUSTOMER ASSISTANCE AND FILLED A REPORT. VEHICLE WAS GOING TO BE TOWED BUT IT RESUMED TO RUN AFTER 30 MIN. NORMALLY. VERY BIZARRE!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015955August 17, 2017
FUEL/PROPULSION SYSTEM
FUEL EMISSIONS SYSTEM. REPEATED CHECK ENGINE LIGHT WARNING INDICATIONS HAVE BEEN SEEN IN THIS VEHICLE OVER THE PAST YEAR. REPEATED TRIPS TO THE DEALERSHIP FOR SERVICE RESULTED IN COMPONENTS BEING REPLACED ERRONEOUSLY. MOST RECENT REPLACEMENT REQUIRED ENTIRE REPLACEMENT OF FUEL TANK AND HOSES DUE TO EXCESSIVE CORROSION AND DEFORMATION OF THE TANK. THE VEHICLE HAS APPROXIMATELY 65,000 MILES OF OPERATION. THIS REPEATED ISSUE HAS COST SEVERAL HUNDREDS OF DOLLARS IN UNNECESSARY REPAIRS, LOST TIME FROM WORK, AND EXTREME CONCERN OVER THE SAFETY OF THE VEHICLE'S FUEL SYSTEM AND EMISSIONS MONITORING COMPONENTS. DEGREE OF CORROSION AND LEVEL OF FAILURE ON SEALS AS REPORTED BY SERVICE TECHNICIAN SEEMS VERY HAZARDOUS FOR THE AGE AND USE HISTORY OF VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016042August 17, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2011 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SZOTT M-59 CHRYSLER JEEP (LOCATED AT 6700 EAST HIGHLAND RD, WHITE LAKE, MICHIGAN 48383) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015824August 16, 2017
FUEL/PROPULSION SYSTEM
HAVING PROBLEMS WHEN FUELING THE VEHICLE. THE PUMP CONSTANTLY CUTS OUT AND ONCE YOU DO GET GAS IN THE TANK AFTER FILLING UP, THE CAR HESITATES AND ACTUALLY STALLS OUT AS YOU DRIVE - . HAS STALLED 3 TIMES IN 1 DAY AND SEVERAL OTHER TIMES. THE FUELING ISSUES HAVE BEEN GOING ON FOR SEVERAL MONTHS, BUT NOW THE STALLING AND HESITATION OF MOTOR ISSUE IS SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015002August 14, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT STATED THAT THE FRONT DRIVER SIDE SEAT BELT FAILED TO RETRACT AND THAT THE FRONT PASSENGER SIDE SEAT BELT INTERMITTENTLY FAILED TO RETRACT. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION ON JANUARY OF 2017. THE DEALER (NAPLETON CHRYSLER JEEP DODGE RAM, 1460 E OSCEOLA PKWY, KISSIMMEE, FL, 34744) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000. UPDATED 10/02/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014652August 11, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2013 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED RAIRDON'S CHRYSLER DODGE JEEP RAM OF KIRKLAND (12828 NE 124TH ST, KIRKLAND, WA 98034 (425) 821-1777) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT WAS INFORMED THAT OWNERS WOULD RECEIVE A SECOND NOTICE IN AUGUST OF 2017 WHEN REMEDY PARTS BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013972August 9, 2017
AIR BAGS
CANNOT TRADE IN MY CAR DUE TO RECALL. I HAVE A NEW SON AND FEEL EXTREMELY UNSAFE IN VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014062August 9, 2017
AIR BAGS, SEAT BELTS
RECALL HAS NOT BEEN RESOLVED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013811August 8, 2017
AIR BAGS, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
POWER REAR WINDOW INTERMITTENTLY WOULD NOT RAISE AFTER BEING LOWERED. FOLLOWING A TRIP TO MY SON'T VIOLIN PRACTICE. AFTER RAISING USING THE REAR WINDOW POWER UP, IT RAISED AND THEN WORKED FINE. A FEW MONTHS LATER, OUT OF THE BLUE ONE MORNING THE JEEP WOULD NOT START. IT WAS PARKED OVERNIGHT IN OUR DRIVEWAY. CALLED ROADSIDE SERVICE AND THEY ATTEMPTED TO JUMP IT OFF WITH A JUMP BOX AND IT WOULD STILL NOT START. HAD A FRIEND STOP BY AND ASSIST WITH JUMPER CABLES AND AFTER THREE ATTEMPTS IT STARTED. ADVANCE AUTO CHECKED THE BATTERY/STARTER/ALTERNATOR AND ALL TESTED FINE. TAKEN TO DEALER AND TOTALLY INTEGRATED POWER MODEULE REQUIRED CHANGING AND WAS NOT COVERED BY EITHER WARRANTY OR EXTENDED WARRANTY I PURCHASED WHEN ORIGIONALLY BOUGHT. THAT WAS TWO WEEKS AGO. TWO DAYS AGO, OUT OF THE BLUE THE HORN HONKED. THEN TONIGHT, AFTER BEING PARKED AGAIN OVERNIGHT, I ATTEMPTED TO START MY JEEP AND UPON TURNING THE KEY IN THE IGNITION ONLY THE DASH LIGHTS AND RADIO CAME ON X2. ON THE THIRD ATTEMPT THE VEHICLE STARTED. FIRST OCCURANCE WAS 7/26/2017 SECOND 8/8/2017 FOLLOWING TWO DAYS IN THE SHOP AND A CHANGED TIPM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013546August 7, 2017
STRUCTURE:BODY
MY JEEP DID NOT PASS INSPECTION TODAY. THE UNDERBODY IS TOTALLY RIOTED AWAY FROM FRAME, THIS SHOULD NOT HAPPEN TO A 2010 VEHICLE, I WANT TO KNOW IF JEEP WILL RECALL OR FIX THIS PROBLEM . I DID NOT SPEND 17,000 ON A 7 YEAR OLD VEHICLE FOR IT TO HAVE A ROTTED FRAME , I'M VERY IN HAPPY WITH JEEP RIGHT NOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013067August 6, 2017
SUSPENSION
INFORMED BY DEALER THAT VEHICLE COULD NOT BE PROPERLY ALIGNED WITHOUT REPLACEMENT OF BOTH FRONT SUSPENSION LOWER CONTROL ARMS. VEHICLE HAS 58,334 MILES ON IT AND WAS SHOWING EXCESSIVE WEAR ON FRONT TIRES. HAD CONTROL ARMS REPLACED, WHICH CONTAINED SEALED LOWER BALL JOINTS, WAS TOLD BY SERVICE TECHNICIAN THAT THIS WAS A KNOW WEAKNESS IN THIS VEHICLE'S DESIGN/CONSTRUCTION AND COMMON REPLACEMENT PROCEDURE. VEHICLE WAS DRIVING/TRACKING FINE OTHERWISE, BUT WAS TOLD THIS WAS A SAFETY ISSUE THAT NEEDED TO BE ADDRESSED. HAVE NEVER SEEN FAILURE OF CRITICAL SUSPENSION COMPONENT ON VEHICLE WITH SO FEW MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012811August 4, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS) BY THE NHTSA HOTLINE SEVERAL MONTHS AGO. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JIM CLICK DODGE (850 W AUTO MALL DR, TUCSON, AZ 85705 (877) 473-0970) STATED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 10/23/17 *BF UPDATED 10/27/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011948August 1, 2017
POWER TRAIN
TRANSMISSION TEMP LIGHT CAME ON AND CAR LOST SPEED AND MADE FUNNY WHINING NOISE. WE HAD TO PULL OFF THE ROAD AND WAIT TILL LIGHT WENT OFF. IT WAS A WARM DAY, ABOUT 94 DEGREES AND DRIVING IN WY. SAME THING HAPPENED AGAIN IN KS ON A WARM DAY. THE AC WAS BEING USED. I'VE SEEN MAY REPORTS OF THIS HAPPENING TO OTHER CARS WITH THE CVT. I WANT JEEP TO REPLACE THE TYRANNY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012007August 1, 2017
SUSPENSION:FRONT, STEERING, SUSPENSION
WHILE DRIVING THE CAR STARTED PULLING TO THE LEFT AND RIGHT. PULLED THE WHEEL TO CHECK TIE ROD ENDS, CV SHAFT, CONTROL ARM AND FOUND THAT THE K-FRAME HAD RUSTED SO BAD THAT THE CONTROL ARM WAS LOOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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