Jeep Compass Complaints

4,014 consumer complaints on file.

#10990945May 22, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE THE VEHICLE WAS AT THE DEALER FOR ROUTINE SERVICE, THE CONTACT WAS INFORMED THAT THERE WAS AN OPEN RECALL PER NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986352May 18, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2012 JEEP COMPASS. WHILE DRIVING 25 MPH, SMOKE EMERGED FROM THE DASHBOARD. THE VEHICLE WAS PULLED OVER TO THE SHOULDER LANE AND CAUGHT FIRE NEAR THE LIFTGATE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED. THE SOURCE OF THE FIRE WAS NEVER DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000. UPDATED 07/11/17*LJ *AS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10986092May 16, 2017
AIR BAGS
I HAVE A 2007 JEEP COMPASS WITH 104000 MILES ON IT. THE AIR BAG LIGHT CAME ON WHILE DRIVING, IT WAS INTERMITTENT AT FIRST WHEN THE STEERING WHEEL WAS TURNED BY THE END OF THE SAME DAY THE LIGHT REMAINED ON. THE NEXT DAY I TOOK IT IN TO THE DEALER, THEY DIAGNOSED A BAD CLOCK SPRING. THE TECHNICIAN NOTED IT LOOKED VERY SIMILAR TO THE JEEP WRANGLER CLOCK SPRINGS THAT ARE CURRENTLY UNDER RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984422May 9, 2017
STEERING, SUSPENSION, UNKNOWN OR OTHER
FRONT SUB FRAME THAT HOLDS CONTROL ARMS ROTTED RIGHT OUT COULD LOSE FRONT TIRE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984432May 9, 2017
AIR BAGS, SEAT BELTS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983945May 7, 2017
AIR BAGS, SEAT BELTS
I RECEIVED A NOTIFICATION IN DECEMBER OF 2016 FOR A RECALL ON MY 2013 JEEP COMPASS INVOLVING SEAT BELTS AND AIRBAGS, YET THERE IS NO FIX TO THIS PROBLEM YET. AS THIS IS A SAFETY CONCERN, THIS ISSUE SHOULD BE REMEDIED IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983083May 2, 2017
ELECTRICAL SYSTEM, ENGINE
FIRE STARTED SPONTANEOUSLY UNDER THE HOOD. UNABLE TO CONTROL OR STOP THE FIRE. MELTED EVERYTHING UNDER THE HOOD AND FIRE DEPARTMENT HAD TO BE CALLED. NO PRIOR WARNING THAT THERE WAS ANY ISSUE ELECTRICAL OR OTHERWISE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10983121May 2, 2017
AIR BAGS, SEAT BELTS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983169May 2, 2017
SUSPENSION
THE REAR SUB FRAME RUSTED OUT AND HAVE WAY WHILE MY NIECE WAS DRIVING IT. THIS IS VERY DANGEROUS. AND TO NEW OF A CAR FOR THIS. THE REAR SUB FRAME GAVE OUT WHILE SHE WAS DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981590May 1, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981610May 1, 2017
AIR BAGS, SEATS
TL* THE CONTACT OWNS A 2013 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE PARTS WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND COULD NOT CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981655May 1, 2017
SEAT BELTS
S61/NHTSA 16V-668 OCCUPANT RESTRAINT CONTROLLER - THERE WAS AN ACCIDENT ABOUT 1 YEAR PRIOR TO THIS RECALL AND THE SAFETY BELTS DIDN'T RESTRAIN PROPERLY, AS BOTH DRIVER AND PASSENGER WERE INJURED AND AFTER 19 MONTHS LATER ARE STILL BEING TREATED FOR INJURIES. THE SEAT BELT LIGHT INDICATOR WOULDN'T GO OFF WHEN NO SEAT BELT WAS ON EVEN AT SPEEDS OF 40+ MILES. THE VEHICLE WAS TAKEN BACK TO DEALERSHIP FOR A FIX AND WAS TOLD THEY COULDN'T FIND SUCH AN ISSUE. IT MALFUNCTIONS PERIODICALLY AND WILL NOT GO OFF AS TO NO SEAT BELT ON WHEN GOING 40+MILES OR LIGHT WILL COME ON BUT DINGING NOISE OR SOMETIMES NOTHING WILL COME ON. THERE HAS EVEN BEEN A FEW TIMES WHEN THE LIGHT COMES ON WHEN BOTH DRIVER AND PASSENGER BELTS ARE ON AND SECURE. CHRYSLER ISSUED A RECALL WITH NO FIX YET, BUT WILL NOT ISSUE RENTAL OR LOANER CARS AS THEIR IS NO SAFETY ISSUE??? .I WANT TO SAY ALL THE ISSUES STARTED ABOUT A YEAR AFTER I BOUGHT THE CAR, FIRST WITH THE VEHICLE LOCKING ME OUT OF THE CAR.THE SECURITY SYSTEM SEIZED AND I COULDN'T START MY CAR OR ANYTHING AND IT HAD TO BE TOWED AT ABOUT 9,000 MILES. THIS CAR WAS BOUGHT BRAND NEW. FILED ANOTHER COMPLAINT ON THE DRIVE TRAIN FOR THIS VEHICLE - I HAVE HAD MANY ISSUES WITH THIS VEHICLE. THE DEALERSHIP DIDN'T SEEM TO CARE AT ALL. THEY WOULD CONTINUE TO TELL ME THE DIDN'T SEE ANYTHING WRONG. I DON'T HAVE THE EXACT DATE WITH ME - IT WAS THE END OF SEPTEMBER BEGINNING OF OCTOBER IN 2015, RIGHT AFTER THE CAR ACCIDENT. I BROUGHT IT BACK AFTER I HAD RECEIVED IT BACK FROM THE FIXES TO CAR AFTER THE ACCIDENT AND DEALERSHIP SAID THEY CHECKED EVERYTHING AND ALL IS FINE. IT ISN'T FINE AND I STILL CONTINUE TO HAVE ISSUES WITH IT. IT HAPPENS PERIODICALLY AND IT IS WHEN THE CAR IS MOVING.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10981660May 1, 2017
POWER TRAIN
POWER TRAIN ISSUE - THE VEHICLE WOULD BE AT A STOP AND IN FIRST GEAR, WHEN TAKING OFF AND MOVING AND SHIFTING INTO SECOND, ONCE IN SECOND OR SOMETIMES EVEN IN FIRST WHEN VEHICLE MOVING THE VEHICLE WOULD COME OUT OF GEAR CAUSING THE WHOLE CAR TO JERK AND FEEL AS THOUGHT YOU HAD JUST BEEN REAR-ENDED. THE OTHER ISSUE IS SOMETIMES THE SHIFTER WOULD BE IN NEUTRAL AND IT WOULD GET STUCK. THIS IS WHEN THE VEHICLE WAS STATIONARY IN PARK OR AT A COMPLETE STOP. YOU COULDN'T MOVE IT AT ALL INTO REVERSE FIRST OR ANYTHING. MULTIPLE TIMES I WOULD HAVE TO LEAVE THE VEHICLE AND COME BACK AND TRY TO PUT IT IN TO GEAR AND PUSH CLUTCH IN ETC... UNTIL IT WOULD COME UNSTUCK. THIS VEHICLE DEALERSHIP 20+ TIMES FOR THE DRIVE TRAIN ALONE& THE STICK SHIFT HAS BEEN REPLACED-TRANSMISSION WORKED ON& THEY CAN'T EXPLAIN THE SHIFTER GETTING STUCK IN THE NEUTRAL AREA. IT IS NOT REALLY IN NEUTRAL EITHER.MY CAR WAS STARRED WITH SOMETHING THE LAST TIME I BROUGHT IT IN BY THE MECHANIC BECAUSE OF ALL THE ISSUES.I WANT TO SAY ALL THE ISSUES STARTED ABOUT A YEAR AFTER I BOUGHT THE CAR, FIRST WITH THE VEHICLE LOCKING ME OUT OF THE CAR.THE SECURITY SYSTEM SEIZED AND I COULDN'T START MY CAR OR ANYTHING AND IT HAD TO BE TOWED AT ABOUT 9,000 MILES. THIS CAR WAS BOUGHT BRAND NEW. THE WARRANTY IS UP ON THE DRIVE TRAIN AND ALL THE DEALERSHIP DOES IS TELL ME EVERYTHING READS FIND AND WE FOUND NO ISSUES. THEY DIDN'T EVEN FIX THE STICK SHIFT GOING OUT OF GEAR UNTIL I BROUGHT IN MULTIPLE TIMES AND THEY FINALLY HAD THE SERVICE MANAGER DRIVING IT BECAUSE I BROUGHT IT IN SO MANY TIMES. IT FINALLY DID IT TO THE SERVICE MANAGER AND HE IMMEDIATELY BROUGHT IT BACK AND HAD THEM FIX IT. I AM NOT EXACTLY CERTAIN OF THE TIME IT FIRST STARTED - I CAN ONLY GIVE AN ESTIMATE. I KNOW IT STARTED ABOUT 6 MONTHS AFTER I BOUGHT THE CAR. I HAVE HAD MULTIPLE ISSUES WITH THIS CAR. I HAVE ANOTHER SAFETY COMPLAINT IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981394April 29, 2017
ELECTRICAL SYSTEM
MY MACHANIC JUST TOLD ME THE TIPM IS BAD AND NEEDS REPLACED! HE SAID IT'S A COMMON PROBLEM THAT CHRYSLER HAS TRIED TO HIDE UNDER THE RUG!!! I GOOGGLED THIS AND YOU GUYS REFUSE TOGET THE ISSE RECALLED! MY AIRBAGS COULD JUST DEPLY THEMSELVES WHILE I'M DRIVING!!! AND YOU NUMBNUTS DON'T FIND THAT ALARMING? I'M AM GOING TO BLAST THIS ALL OVER FACEBOOK...EVERYDAY!!! DO YOUR JOB & GET THIS RECALLED NOW!!! OR YOU WILL SEE ME ON THE NEWS, POINTING MY FINGER AT YOU NHTSA!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981259April 28, 2017
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
DANGEROUS, ENGINE STALLING AND COMPLETE ELECTRICAL SHUT DOWN,WHILE DRIVING AT ANY SPEED, DRIVING STRAIGHT, TURNING, OR JUST SITTING THERE. THE ABS LIGHT FLASHES AND THEN EVERYTHING SHUTS DOWN WITHOUT WARNING. I SIT FOR A MINUTE, THEN I CAN RESTART AND THE VEHICLE RUNS FINE. EXCEPT FOR THE FACT THAT THE ENGINE STALLING WILL HAPPEN AGAIN. I TOOK IT TO THE DEALER, THEY SAID THERE ARE NO CODES INDICATING A PROBLEM. THE DEALER CANNOT FIND WHAT THIS ISSUE IS. THERE WAS A RECALL IN DEC. 2013 FOR THE EXACT SAME PROBLEM, HOWEVER, CHRYSLER CORP SAYS THAT MY VIN DOES NOT FIT INTO VEHICLES THAT WERE RECALLED. IT SHOULD BE IF MY 2014 JEEP COMPASS IS HAVING THE EXACT SAME PROBLEM. THIS IS EXTREMELY DANGEROUS, STALLING IN THE MIDDLE OF TRAFFIC BOTH ON THE FREEWAY AND IN THE STREETS. AND WITH THE AIRBAG MODULE NOT REPLACED YET BY A DIFFERENT RECALL, IT MAKES IT MORE DANGEROUS IF THE VEHICLE STALLS IN TRAFFIC, THEN A CAR HITS US AND NO AIRBAG DEPLOYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980855April 26, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS). THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 06/13/17*LJ UPDATED 10/19/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980399April 25, 2017
SUSPENSION
PREMATURE FAILURE (46700 MILES) OF BOTH LEFT AND RIGHT LOWER CONTROL ARMS FOUND DURING ANNUAL STATE INSPECTION. REPLACED BOTH LOWER CONTROL ARMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980484April 25, 2017
ELECTRICAL SYSTEM:HORN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT THE HORN RANDOMLY SOUNDED FOR AN EXTENDED PERIOD OF TIME. THE CONTACT NOTICED THAT THE OWNER'S MANUAL INDICATED THAT THERE WAS NO FUSE TO CONNECT AND DISCONNECT TO PREVENT THE NOISE. THE DEALER AND MANUFACTURER WERE UNABLE TO PROVIDE A SOLUTION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980063April 24, 2017
ELECTRICAL SYSTEM
THE CAR WILL NOT START. GET IN THE CAR, TURN THE KEY, NO SOUND FROM THE ENGINE COMPARTMENT. NO CLICKING, NOTHING. THE RADIO WORKS, THE FAN WORKS, THE LIGHTS WORK. HAVE CHECKED THE BATTERY, ALTERNATOR, STARTER, NONE OF THAT IS THE PROBLEM. SEEMS TO BE A RECURRING PROBLEM WITH JEEPS BASED ON INTERNET SEARCH. HAS HAPPENED MORE THAN ONCE. DOES NOT PUT OUT A CODE FOR A CODE READER TO SCAN AND REPORT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980065April 24, 2017
FUEL/PROPULSION SYSTEM
WHEN FILLING THE FUEL TANK, THE CAR WILL STALL AFTER THE GAS NOZZLE HAS CLICKED OFF THAT THE TANK IS FULL. UPON RESTARTING THE VEHICLE (AFTER A FEW TRIES) AND BEGINNING TO DRIVE, THE CAR WILL LURCH AND SPUTTER WITHIN A FEW SECONDS TO MINUTES OF LEAVING THE GAS STATION. WITHIN 5 MINUTES OF GETTING FUEL, ALL PROBLEMS SEEM TO STOP AND CAR OPERATES FINE UNTIL THE NEXT TIME YOU FILL THE FUEL TANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Compass