Jeep Compass Complaints

4,014 consumer complaints on file.

#11043239November 4, 2017
AIR BAGS
AIR BAG RECALLS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043066November 3, 2017
ELECTRICAL SYSTEM
INSTRUMENT PANEL AND INFOTAINMENT SCREEN DIMMER CONTROL DOES NOT WORK. THE LIGHT FROM THESE SCREENS IS TOO BRIGHT AT NIGHT. IT IS UNSAFE TO DRIVE THE VEHICLE AT NIGHT BECAUSE THE GLARE FROM THE SCREENS MAKES IT DIFFICULT TO SEE FORWARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042825November 2, 2017
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
1. INSTRUMENT PANEL LIGHTING CANNOT BE DIMMED: BLINDS DRIVER DURING NIGHT DRIVING. 2. THE SPEEDOMETER SCALE DOES NOT CHANGE FROM MPH TO KPH. THIS BECOMES VERY PROBLEMATIC WHEN CROSSING FROM THE US TO CANADA!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041736October 31, 2017
EXTERIOR LIGHTING
THE DIMMER SWITCH FOR DASHBOARD AND SCREEN LIGHTS DO NOT DIM. AT NIGHT THE LIGHT IS SO BRIGHT THAT IT CREATES A GLARE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041320October 30, 2017
ENGINE
THE VEHICLE SHUT OFF WHILE GOING 70 MILES AN HOUR, NO WARNING AT ALL. AS SOON AS IT WAS SWITCHED OFF IT RE-STARTED??? NO CODES APPEARING AND NO CHECK ENGINE LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040300October 27, 2017
POWER TRAIN
THE VEHICLE WAS IN MOTION GOING UPHILL 3 SEPARATE TIMES, ONCE IN A 30 MINUTE DRIVE (70 MILE ROUND TRIP), THE OTHER 2 TIMES, BOTH 3.5 HOURS IN( 300 MILE TRIP ONE WAY) AND THE TRANSMISSION LIGHT CAME ON. THE CAR BEGAN TO DECELERATE RAPIDLY AND ON THE 30 MINUTE TRIP, I HAD TO TURN AROUND AND START GOING DOWN HILL AS THE CAR WOULD NO LONGER GO UP HILL. THE 2ND TIME, I HAPPENED TO BE BY A WALMART, AFTER A 3.5 HOUR DRIVE, GOING UPHILL FOR ABOUT 15 MINUTES AFTER DECELERATING TO ABOUT 30 MPH IN A 70 (3-5 DEGREE GRADE), AND BOUGHT SOME TRANSMISSION FLUID AND ADDED IT TO THE TRANSMISSION. IT APPEARED TO DO THE JOB ( THE REST OF THE TRIP WAS DOWNHILL), BUT ON THE RETURN TRIP HOME 3 DAYS LATER, 3.5 HOURS IN AND GOING UPHILL 3-5 DEGREE GRADE, THE CAR STARTED TO DECELERATE AND WOULD NOT GO ABOVE 50 MPH FOR THE REMAINDER OF THE TRIP (5 HOUR TOTAL TRIP ONE WAY). AFTER MAKING IT WITHIN 30 MILES OF BEING HOME, I STARTED RUNNING INTO SURFACE STREET TRAFFIC AND DURING THE STOP AND GO THE CAR WOULD ACCELERATE VERY SLOWLY AND SHOWED VERY LITTLE POWER. THE CAR HAS 76K MILES AND I WOULD NOT EXPECT THIS TO HAPPEN TO A RELATIVELY GENTLY USED CAR STILL UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039652October 25, 2017
AIR BAGS, STRUCTURE:BODY
REAR OBLIQUE SIDE IMPACT BEHIND DRIVER SIDE FRONT WHEEL DID NOT TRIGGER SIDE AIRBAG, ALREADY FIXED FROM PREVIOUS RECALL. BOTH VEHICLES IN MOTION, JEEP WAS THE VEHICLE STRUCK WHEN PICKUP TRUCK DRIVER FAILED TO YEILD RIGHT OF WAY AT THE STOP SIGN. . RESULTED IN A BROKEN NECK TO THE 87 YEAR OLD JEEP DRIVER. TEXAS FORM CR3 REPORT (WHICH PHOTOS SEEM TO SOMEWHAT REFUTE) ATTACHED. BOTH VEHICLES TOTALED. PICKUP TRUCK LOST RIGHT FRONT WHEEL ON IMPACT. IT ENDED UP WEDGED BETWEEN THE VEHICLES.UPDATED 11/08/17 *BF UPDATED 8/21/18*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11035405October 21, 2017
EXTERIOR LIGHTING
JEEP WILL NOT ALLOW DIMMING OF THE INSTRUMENT PANEL OR NAV SCREEN AT NIGHT DUE TO A LIGHT SENSOR IN THE INSTRUMENT PANEL. SHOWN IN THE FOLLOWING VIDEO HTTPS://WWW.YOUTUBE.COM/WATCH?V=6AJAAEMP7W8&LIST=PLXMX4ZWLIO2WJZSQ8SYUPAESC_R8G-QTO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034478October 19, 2017
ELECTRICAL SYSTEM
THERE IS AN ISSUE WITH THE SENSOR CONTROLLING THE BRIGHTNESS OF THE CONSOLE AND NAVIGATION SCREEN. AT NIGHT, THE BRIGHTNESS GETS SET TO THE HIGHEST SETTING, WHICH IS ABSOLUTELY BLINDING, AND THE DIMMER SWITCH DOES DOES NOT WORK. THIS IS A SAFETY ISSUE AND IS CAUSING HARM TO MY EYES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034574October 19, 2017
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE INSTRUMENT PANEL DIMMER SWITCH IS INOPERABLE. THE SPEEDOMETER, AND ENTIRE GAUGE CLUSTER, IS STUCK ON FULL BRIGHTNESS DURING NIGHTTIME DRIVING AND IS VERY DANGEROUS AS IT IS BLINDINGLY BRIGHT IN MY FACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034210October 18, 2017
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
MY OIL PRESSURE AND CHECK ENGINE LIGHT KEPT TURNING OFF AND ON. I CONTACTED THE JEEP DEALERSHIP IN REGARDS TO THE ISSUE, AND THEY ADVISED ME IT WAS NOT DANGEROUS. THE PROBLEM CONTINUED SO I ATTEMPTED TO TRANSPORT MY VEHICLE TO MY MECHANIC, AND AS I WAS TRANSPORTING THE VEHICLE I HEARD A LOUD "POP!" FROM UNDER THE HOOD. THE CAR BEGAN TO DECELERATE CAUSING ME TO HAVE TO PULL SAFELY TO THE SIDE OF THE ROAD FROM THREE LANES OVER. THE DASH BOARD PROCEEDED TO LIGHT UP AND A STRANGE SMELL BEGAN TO COME THROUGH THE VEHICLE. MY ASSOCIATE AND I GOT OUT OF THE VEHICLE TO CHECK UNDER THE HOOD AND FOUND THAT THE VEHICLE WAS ON FIRE. WE QUICKLY GRABBED OUR BELONGS AND MOVED A SAFE DISTANCE AWAY FROM THE VEHICLE. THE VEHICLE WAS ENGULFED IN FLAMES WITHIN 15 MINUTES AND REMAINED ON FIRE UNTIL THE FIRE DEPARTMENT ARRIVED TO EXTINGUISH IT. THE CAR WAS A TOTAL LOSS AND JEEP HAS DENIED ASSOCIATION WITH THE INCIDENT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11034083October 17, 2017
EXTERIOR LIGHTING
INSTRUMENT PANEL LIGHTING FAILS TO DIM PROPERLY AT NIGHT CAUSING DIFFICULTY SEEING AT NIGHT DUE TO THE BRIGHTNESS OF THE DISPLAY. I AM ABLE TO GET THE DISPLAY TO BE TRICKED INTO GOING INTO "NIGHT MODE" IF THE DISPLAY LIGHT SENSOR HAS NO LIGHT AT VEHICLE STARTUP WITH HEADLIGHTS ON. AT ANY TIME IF THE SENSOR IS EXPOSED TO LIGHT AGAIN SUCH AS IF A DOOR IS OPENED OR INTERIOR LIGHT IS TURNED ON THE VEHICLE NEEDS TO BE STOPPED, DOORS LOCKED, AND SITTING FOR ONE MINUTE FOR THE WORKAROUND TO BE SUCCESSFUL AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034146October 17, 2017
ELECTRICAL SYSTEM, VISIBILITY/WIPER
THE INSTRUMENT LIGHT SENSOR MALFUNCTIONS AND KEEPS ALL THE INTERIOR LIGHTS (EXCEPT DOME LIGHTS) IN FULL BRIGHTNESS ALL THE TIME WHICH MAKES IT VERY DANGEROUS DRIVING AT NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033393October 14, 2017
EXTERIOR LIGHTING
THE INTERIOR INSTRUMENT PANEL AND CONSOLE LIGHTING WILL NOT DIM AT NIGHT. THIS LEADS TO A BLINDING SITUATION. THE DIMMER SWITCH FUNCTIONS ONLY INTERMITTENTLY BUT THE IP LIGHTS WILL GO FULL BRIGHT AFTER A SHORT WHILE AFTER A VEHICLE RESTART. THIS OCCURS WHETHER OR NOT THE CAR IS MOVING OR PARKED. HEADLIGHTS ARE SWITCHED ON. THE LIGHTS BEHAVE THIS WAY DAY OR NIGHT. I NOTICED THE PROBLEM AFTER TAKING DELIVERY ON 9-27-2017
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033267October 13, 2017
ELECTRICAL SYSTEM, PARKING BRAKE
TL* THE CONTACT OWNS A 2017 JEEP COMPASS. WHILE DRIVING BETWEEN 20-25 MPH, THE EMERGENCY BRAKE ERRONEOUSLY SELF ACTIVATED ABRUPTLY AND STOPPED THE VEHICLE. IN ADDITION, THE ELECTRICAL SYSTEM MALFUNCTIONED AND CAUSED THE INSTRUMENT GAUGES TO STOP OPERATING AND THE INTERIOR LIGHTING REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO PUTNAM JEEP/CHRYSLER IN BURLINGAME, CA WHO INDICATED THAT THE FAILURES WERE DUE TO A COMPUTER SOFTWARE UPDATE ISSUE. THE COMPUTER SOFTWARE WAS UPDATED, BUT THE FAILURES CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033145October 12, 2017
UNKNOWN OR OTHER
CORROSION INVOLVING THE BACK BRACES, WHEELHUBS, AXLES, BRACKETS AT 113094 MILES. FOUND WHEN A SENSOR WENT BAD ON THE BACK RIGHT WHEEL, LIGHTS CAME ON WHILE TRAVELING. ALSO SOME FOUND ON BEARING. ONLY A VERY SMALL AMOUNT AT THE FRONT. CURRENTLY STAYING IN MYRTLE BEACH, SC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032767October 10, 2017
EXTERIOR LIGHTING
THE VEHICLE'S DASH BOARD LIGHTING DIMMING FUNCTION IS NOT WORKING AND IMPAIRING THE DRIVERS NIGHT VISION ALWAYS BEING AT THE HIGHEST SETTING. REPORTING THIS ISSUE AS THIS IS NOT ONLY AFFECTING A SINGLE VEHICLE, BUT MULTIPLES. THE JEEP HEADQUARTERS WERE CONTACTED BY MULTIPLE EFFECTED OWNER AS EVIDENT IN THE REFERENCE FORUM POST, BUT JEEP DOES CURRENTLY NOT TAKE ACTION. REFERENCE POSTS: HTTP://WWW.MYJEEPCOMPASS.COM/FORUMS/2ND-GEN-JEEP-COMPASS-FORUM-GENERAL-DISCUSSION/35673-DASH-LIGHTS-DO-NOT-DIM.HTML HTTP://WWW.MYJEEPCOMPASS.COM/FORUMS/2ND-GEN-JEEP-COMPASS-FORUM-GENERAL-DISCUSSION/34985-DASH-SCREEN-NOT-DIMMING.HTML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032805October 10, 2017
EXTERIOR LIGHTING
IN VIOLATION OF FMVSS SECTION S 5.3.2.2 (B) THE VEHICLE'S INTERIOR DASHBOARD LIGHTS ARE NOT CAPABLE OF BEING DIMMED. THEY REMAIN AT BRIGHTEST LEVEL REGARDLESS OF ANY PARKING OR HEADLIGHT SETTINGS, AND CANNOT BE DIMMED OR TURNED OFF. THIS CREATES A DANGEROUS CONDITION DURING NIGHT TIME VEHICLE OPERATION. DEALER HAS NOT BEEN ABLE TO CORRECT THIS EVEN AFTER TWO VISITS, AND HAS MADE NO PROGRESS IN RESOLVING THIS ISSUE SINCE VEHICLE PURCHASED ONE MONTH AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032327October 9, 2017
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM, SUSPENSION
I HAVE HAD THIS JEEP FOR LITTLE OVER A YEAR AND HAVE HAD TO REPLACE THE FUEL PUMP, THE DRIVE CHAIN, FRONT CONTROL ARMS AND NOW I AM TOLD THAT THE SUBFRAME IS RUSTED AND APPARENTLY CRACKED AS IT MAKES AWFULLY LOAD NOISES IN THE BACK. I HAVE CONTACTED A JEEP DEALER TO CK ON THE REPLACEMENT OF THE SUBFRAME. I AGREE, DO NOT BUY A JEEP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032196October 7, 2017
SUSPENSION
WHEN COMING TO A QUICK STOP AT A TRAFFIC LIGHT ON A VERY ROUGH ROAD SURFACE, A LOUD CLUNK IN THE FRONT END WAS HEARD. WHEN THE LIGHT TURNED GREEN, THE STEERING WHEEL HAD TO BE TURNED RIGHT TO GO STRAIGHT, ALONG WITH A LOUD TIRE SQUEAL. WE PULLED INTO A PARKING LOT TO FIND THE LEFT FRONT TIRE WAS CONTACTING THE REAR OF THE WHEEL WELL. INSPECTION UNDERNEATH REVEALED A ROTTED OUT SUBFRAME/CROSSMEMBER WHICH IS SPLIT ALL THE WAY ACROSS THE BACK. IT ALSO HAS SOME LEAKING FLUID COMING DOWN FROM ABOVE THE CROSSMEMBER WHILE THE ENGINE IS RUNNING. THIS IS SATURDAY AND THE INCIDENT WAS FOLLOWED BY A $135 FLATBED TRIP TO A DEALERSHIP FOR WHAT SHOULD BE AN INTERESTING MONDAY MORNING CONVERSATION ABOUT THE HORRIFIC POSSIBILITIES IF THIS SUSPENSION HAD COLLAPSED AT SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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