Jeep Compass Complaints

4,014 consumer complaints on file.

#11052015December 2, 2017
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
TAKATA RECALL. AT RANDOM MOMENTS WITHOUT HITTING THE WIPPER SWITCH AT ALL THE WINDSHIELD WIPERS WILL COME ON. THIS HAS HAPPENED MULTIPLE TIMES. SOMETIMES IF I TURN MY BLINKER ON WHICH IS A OPPOSITE STICK THEY WILL ACTIVATE. WHEN THIS DOES HAPPEN MY LIGHTS WILL FLICKER VERY BRIEFLY. I HAVE HAD NO KIND OF ALTERATIONS DONE TO THE VEHICLE COSMETIC OR ELECTRICAL SO I HAVE NO CLUE WHAT IS CAUSING THIS. AND YES EVERY TIME IT HAPPENS IT'S WHILE THE VIC IS IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051751December 1, 2017
AIR BAGS, UNKNOWN OR OTHER, ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2013 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 45 MPH, THE DRIVER SAW FLAMES IN THE REARVIEW MIRROR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS PULLED OVER AND THE DRIVER SAW FLAMES UNDERNEATH THE HOOD. THE DRIVER ATTEMPTED TO OPEN THE HOOD, BUT WAS UNABLE TO DO SO. THE FIRE DEPARTMENT WAS CALLED, BUT BEFORE THEY ARRIVED, THERE WAS A LOUD EXPLOSION AND THE VEHICLE BECAME MOMENTARILY ENGULFED IN FLAMES. THE VEHICLE WAS TOTALED AND THE REMNANTS WERE TOWED TO A TOW YARD. A FIRE REPORT WAS FILED. THERE WERE NO INJURIES REPORTED. THE DEALER WAS CONTACTED (CALIFORNIA MOTORS, SANTA ANA, CA, 714-515-6100) AND STATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT AN INVESTIGATOR WOULD BE SENT OUT, BUT NO ONE SHOWED UP. THE CONTACT DID NOT RECEIVE NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS). THE FAILURE MILEAGE WAS APPROXIMATELY 38,000. *TT CONSUMER STATED JEEP/CHRYSLER INSTEAD OF TAKING RESPONSIBLITY FOR A MALFUNCTION ON THE 2013 JEEP COMPASS THAT ENGULFED IN FLAME AND COULD HAVE TRAPPED MY SON INSIDE AFTER THE DOORS WOULDN'T OPEN AS ALSO EFFECTED MY CREDIT AMONGST THE OTHER PROBLEMS CAUSED BY THE EVENT. UPDATED 8/24/18*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11051261November 29, 2017
ELECTRONIC STABILITY CONTROL (ESC)
WHEN MAKING A LEFT TURN THE TRACTION CONTROL LIGHT SENSOR FLASHES AND POWER IS LOST TO THE AXLES. THIS HAPPENS FOR AT LEAST TEN SECONDS. THE CAR IS GOING LESS THAN 20 MPH ON DRY ROAD CONDITIONS. THIS HAS HAPPENED ON TWO DIFFERENT OCCASIONS. I TOOK IT TO THE DEALER AND THEY SAID THERE WAS NO ISSUE. AFTER I TOOK IT TO THE DEALER IT HAPPENED AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048571November 27, 2017
EXTERIOR LIGHTING
INITIALLY, THE LOW BEAM HEADLIGHT ON THE RIGHT STOP WORKING. USED HIGH BEAM FOR AWHILE. TRIED HAVING BULB REPLACED. WORKED FOR A SHORT TIME. NO POWER GETTING TO HEAD LAMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048619November 27, 2017
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DRIVING 60 MPH, THE VEHICLE ACCELERATED ON ITS OWN. ALL OF THE INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE BRAKE PEDAL DID NOT STOP THE VEHICLE. THE CONTACT HAD TO PLACE THE VEHICLE IN PARK IN ORDER TO STOP. THE CONTACT PULLED OVER, TURNED OFF THE VEHICLE, AND NOTIFIED THE POLICE. THE POLICE OFFICER ATTEMPTED TO TURN THE IGNITION, BUT THE VEHICLE WOULD NOT START. THE VEHICLE FINALLY STARTED AFTER THE FOURTH ATTEMPT AND ONLY THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE NORTHTOWN CHRYSLER DODGE JEEP RAM DEALER (2020 NIAGARA FALLS BLVD, TONAWANDA, NY 14150) BUT THE FAILURE COULD NOT BE DIAGNOSED. THE CONTACT HAD NOT DRIVEN THE VEHICLE IN OVER 20 DAYS AND WAS CONCERNED FOR HER SAFETY. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048643November 27, 2017
ELECTRICAL SYSTEM
VEHICLE UNINTENTIONALLY 'REMOTE' STARTED IN MY CLOSED GARAGE. VEHICLE WAS STATIONARY.THERE IS NO OPTION, EITHER BY SOFTWARE INTERFACE OR MECHANICAL MEANS TO DISABLE THE 'REMOTE START' FEATURE. I SUSPECT THE KEY FOB WAS INADVERTENTLY PRESSED WHILE IN MY PANTS POCKET. I AM AWARE THAT THE REMOTE START FUNCTION TIMES OUT & THE ENGINE STOPS AFTER 15 MIN BUT IN A CLOSED GARAGE THE CARBON MONOXIDE LEVELS COULD BECOME HAZARDOUS. THIS IS A CONVENIENT FEATURE BUT OWNERS SHOULD HAVE THE ABILITY TO DISABLE IT OR POSSIBLY A THIRD FOB BUTTON PRESS WOULD MAKE IT SAFER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048145November 23, 2017
FUEL/PROPULSION SYSTEM
VEHICLE STATIONARY-ENGINE LIGHT STAYS ON EVERY TIME I PUT GAS IN VEHICLE DUE TO SMALL LEAK IN EMISSION SYSTEM AT GAS FILL NECK AND GAS CAP. APPEARS TO BE DUE TO FORMATION OF BROWN SUBSTANCE ON METAL GAS NECK. NEW GAS CAP HELPS FOR ABOUT 3 OR 4 FILL-UPS BEFORE IT BECOMES CONTAMINATED WITH THE BROWN SUBSTANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048148November 23, 2017
UNKNOWN OR OTHER
THE VEHICLE SHUTS DOWN ON 3 DIFFERENT OCCASIONS. LOST ALL POWER TO THE VEHICLE, LEFT STRANDED 3 TIMES ONLY TO BE JUMPED STARTED, THIS SHOULD NOT HAPPEN WITH A NEW VEHICLE WITH ONE OWNER, AND LIMITED DRIVING. ALL TIMES THE VEHICLE WAS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047982November 22, 2017
VISIBILITY/WIPER, EXTERIOR LIGHTING
INSTRUMENT CLUSTER IS VERY BRIGHT AT NIGHT, AFFECTING THE ABILITY TO SEE THE ROADWAY. INSTRUMENT CLUSTER DOES NOT DIM WHEN ATTEMPTING TO ADJUST BRIGHTNESS. INSTRUMENT CLUSTER DOES NOT ADJUST TO COMPENSATE FROM DAYLIGHT TO DARKNESS. VEHICLE DOES NOT SEEM TO RECOGNIZE THAT THE HEADLIGHTS ARE ON. THE OPTION TO ADJUST BRIGHTNESS, WITH THE HEADLIGHTS ON, IS NOT AVAILABLE DUE TO VEHICLE'S INABILITY TO RECOGNIZE THAT THE HEADLIGHTS ARE ON. REAR VIEW CAMERA IS EXTREMELY BRIGHT AT NIGHT, AFFECTING THE ABILITY TO RECOGNIZE PROBABLE HAZARDS IN ROADWAY. DUE TO THIS BRIGHTNESS, THE EYES TAKE TIME TO READJUST TO THE DARK ENVIRONMENT WHEN VEHICLE IS PUT BACK IN DRIVE. THESE ISSUES OCCUR WHEN THE VEHICLE IS IN MOTION AND STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047593November 20, 2017
STEERING, SUSPENSION, UNKNOWN OR OTHER
THE SUBFRAME OR K-FRAME OF THE VEHICLE IS ROTTED OUT AND THE SWAY BARS BROKE AWAY FROM THE VEHICLE. CAUSE POPPING AND CRACKING WHEN DRIVING (IN MOTION).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047249November 19, 2017
ELECTRICAL SYSTEM, VISIBILITY/WIPER
PROBLEM RELATES TO 2018 JEEP COMPASS LATITUDE. WHEN VEHICLE IS PLACED IN REVERSE, THE 8.4" UCONNECT SCREEN SHOWS THE BACKUP CAMERA AT FULL BRIGHTNESS. THIS IS BLINDING AND MAKES IT IMPOSSIBLE TO SEE WHEN BACKING UP. THIS IS GOING TO CAUSE AN ACCIDENT. THERE IS NO WAY TO ADJUST THIS. EVEN WHEN THE GAUGES AND SCREEN ARE DIM FROM NORMAL DRIVING, AS SOON AS REVERSE GEAR IS SELECTED, THE SCREEN JUMPS TO FULL BRIGHTNESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046540November 16, 2017
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
THE HEAT SHIELD THAT PROTECTS AND SEPARATES THE GAS TANK FROM MUFFLER PREVENTING THE HEAT FROM THE MUFFLER TO OVERHEAT THE GAS TANK HAS FALLEN FROM THE BRACKETS THAT HOLDS THIS SAFETY / HEAT SHIELD IN PLACE. THIS HEAT SHIELD IS EXTREMELY IMPORTANT PREVENTING ANY HEAT TO DAMAGE THE GAS TANK DIRECTLY ABOVE. THE BRACKETS THAT HELD UP THE HEAT SHIELD APPEARED TO BE OF VERY POOR QUALITY AND WOULD TEND TO FAIL FROM MY OBSERVATION. WITHOUT THIS HEAT SHIELD IT APPEARS A GAS TANK FIRE COULD OCCUR IN HOT ENVIRONMENTS OR POSSIBLY AT IDLE WITHOUT ANY AIR MOVEMENT TO COOL THE SPACE BETWEEN THE GAS TANK AND MUFFLER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046235November 15, 2017
EXTERIOR LIGHTING
INSTRUMENT PANEL DIMMER DOES NOT WORK CAUSING EXTREME BRIGHTNESS AT NIGHT. NAVIGATION PANEL DOES NOT SWITCH TO NIGHTTIME MODE CAUSING IT TO BE A SAFETY HAZARD IF USING WHILE DARK OUT. BACKUP CAMERA IS BLINDING AT NIGHT, CREATING SAFETY HAZARD. THIS OCCURS WHILE STATIONARY, WHILE MOVING, DURING ALL TYPES OF DRIVING WHEN DARK OUT. THIS HAS BEEN AN ON-GOING ISSUE FROM THE DAY I BOUGHT THE CAR WITH NO RESOLUTION FROM THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045889November 14, 2017
AIR BAGS, SEAT BELTS
WAS NEVER NOTIFIED OF THE BELOW RECALL DESPITE HAVING VEHICLE AT DEALER FOR OTHER ISSUES: THE VEHICLES MAY EXPERIENCE LOSS OF AIR BAG AND SEAT BELT PRETENSIONER DEPLOYMENT CAPABILITY IN CERTAIN CRASH EVENTS DUE TO A SHORTING CONDITION RESULTING IN A NEGATIVE VOLTAGE TRANSIENT THAT TRAVELS TO THE OCCUPANT RESTRAINT CONTROLLER VIA THE FRONT IMPACT SENSOR WIRES. RECALL STATUS RECALL INCOMPLETE REMEDY THE OCCUPANT RESTRAINT CONTROLLER MUST BE REPLACED. SAFETY RISK DESCRPITION THE POTENTIAL LOSS OF AIR BAG AND SEAT BELT PRETENSIONER DEPLOYMENT CAPABILITY IN SUCH CRASH EVENTS MAY INCREASE THE RISK OF INJURY IN A CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045677November 13, 2017
EXTERIOR LIGHTING
THE INTERIOR INSTRUMENT PANEL AND CONSOLE LIGHTING WILL NOT DIM AT NIGHT. THIS LEADS TO A BLINDING SITUATION. THE DIMMER SWITCH FUNCTIONS ONLY INTERMITTENTLY BUT THE IP LIGHTS WILL GO FULL BRIGHT AFTER A SHORT WHILE AFTER A VEHICLE RESTART. THIS OCCURS WHETHER OR NOT THE CAR IS MOVING OR PARKED. HEADLIGHTS ARE SWITCHED ON TO AUTO. THE LIGHTS BEHAVE THIS WAY DAY OR NIGHT. APPEARS TO BE A SENSOR ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045108November 10, 2017
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
INSTRUMENT CLUSTER LIGHTING CONTROL INCLUDING DIMMER, HEADLIGHT 'ON' SENSOR, DASH AMBIANT LIGHT SENSOR, RELATED SOFTWARE DO NOT FUNCTION PROPERLY. UNABLE TO DIM DASH AT NIGHT WITH DIMMER CONTROL & OR 'AUTO NIGHT DIM' DOES NOT FUNCTION. THE BLINDING BRIGHTNESS OF THE DASH AT NIGHT IS NOT ONLY DISCOMFORTING IT IS HAZARDOUS. THIS FAULT IS WELL DOCUMENTED ON INTERNET FORUMS & YOUTUBE VIDEOS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045218November 10, 2017
STRUCTURE:BODY, ENGINE, FUEL/PROPULSION SYSTEM
K FRAME FRONT AND REAR IS ROTTED. MY CAR WON'T PASS INSPECTION. NEEDS MANIFOLD STYLE CATALYTIC CONVERTER. NEEDS TO BE REPLACED. WON'T PASS INSPECTION. CAR STALLS OUT IN TRAFFIC EVERY TIME WE REFUEL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044860November 9, 2017
SUSPENSION, UNKNOWN OR OTHER
IN THE LAST FOUR YEARS, I HAVE HAD TO REPLACE THE CONTROL ARMS ON BOTH THE DRIVER SIDE AND THE PASSENGER SIDE, I JUST FOUND OUT THAT BOTH ARE NEED OF REPLACEMENT AGAIN AND IT THE COST IS OUT OF THIS WORLD. JEEP NEEDS TO TAKE CARE OF THIS. I UNDERSTAND I AM NOT THE ONLY ONE WITH THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044355November 7, 2017
EXTERIOR LIGHTING
DIMMER FOR DASH LIGHTS / GAUGES DOES NOTHING. ALL INTERIOR GAUGES, CONTROLS, DIALS, ETC. STUCK ON FULL BRIGHTNESS. VERY DANGEROUS - MAKES IT HARD TO OPERATE VEHICLE AT NIGHT WITH GLARING GAUGES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043153November 4, 2017
POWER TRAIN
TRANSMISSION OVERHEATING WHILE MOVING ON CRUISE CONTROL FOR A LONG PERIOD OF TIME THAT SPEEDS BETWEEN 65 AND 75 MILES PER HOUR. PROBLEM APPEARS INTERMITTENT WHEN AMBIENT TEMPERATURE IS OVER 80 DEGREES FAHRENHEIT. DANGEROUS SHIFT TO LOW-POWER MODE MAKING VEHICLE INCAPABLE OF MAINTAINING SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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