Jeep Compass Complaints

4,014 consumer complaints on file.

#11090952April 30, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
I WAS DRIVING ON A COUNTY ROAD AND THE MESSAGE "SERVICE HILL ASSIST" CAME ON THE SCREEN. I KEPT DRIVING AND THE MESSAGES "SERVICE ESC" AND "SERVICE ENGINE SOON" CAME ON THE SCREEN. THE POWER STEERING WENT OUT, THE SCREEN FOR THE RADIO KEPT FLASHING ON AND OFF, AND I COULD NOT TURN THE ENGINE OFF WITH THE PUSH BUTTON IGNITION. THIS HAPPENED TWO MORE TIMES AS I WAS TRYING TO TURN THE CAR OFF AND ON, AND I EVENTUALLY GOT THE VEHICLE HOME. THIS IS A SAFETY ISSUE THAT NEEDS TO BE DEALT WITH IMMEDIATELY BY JEEP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090978April 30, 2018
STRUCTURE:BODY
DEC 2015- MY CAR MECHANIC FOUND ROTTED OUT FRONT END SUB-FRAME/ CROSS MEMBER'. HE KNEW ABOUT A RECALL FOR THIS ISSUE SO I WAS ABLE TO GET IT FIXED. ( IMPT PLS NOTE: CHRYSLER HAD NEVER REACHED OUT TO LET ME KNOW ABOUT THIS- EVEN THOUGH WHEN I LOOK UP THE RECALL FOR CORROSION IT'S CLEARLY LISTED ). NOR DID CHRYSLER TELL ME THE REAR CROSS MEMBER WAS ALSO ON RECALL AND WOULD LIKELY BE NEEDED AND SHOULD GET IT DONE BEFORE THE SEPT 2017 END OF WARRANTY. FORWARD TO APRIL 2018 - I DISCOVER REAR CROSS MEMBER SUB FRAME IS BADLY RUSTED OUT. CALLED CHRYSLER CUSTOMER SX THEY TELL ME THAT IT'S RECALL WARRANTY RAN OUT SEPT 2017- SO THEY WILL NOT COVER THE REPAIR THIS TIME. I FEEL CHRYSLER IS RESPONSIBLE FOR THIS REPAIR AS THEY DID NOT TELL ME ABOUT REAR END PROBLEM WHEN I COULD HAVE HAD IT FIXED BEFORE THE UNBEKNOWNST TO ME END OF THE EXTENDED WARRANTY IN SEPT 2017! I SEEK YOUR HELP TO REVIEW MY COMPLAINT AND REQUEST TO OFFER LEGAL REASONS THAT WILL CHRYSLER HONOR THE RECALL WARRANTY. WHICH WAS VALID FOR SALT BELT STATES- LIKE MA WHERE I LIVE. I BELIEVE THE REFERENCE # IS 23-012-14.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091044April 30, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE THE CONTACT WAS DRIVING 35 MPH, ANOTHER VEHICLE FAILED TO YIELD. THE CONTACT WAS UNABLE TO STOP IN TIME AND CRASHED INTO THE DRIVER'S DOOR OF THE OTHER VEHICLE. THE DRIVER'S AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE NECK AND HEAD, AND ALSO SUFFERED A STROKE DUE TO THE CRASH. THE CONTACT REQUIRED MEDICAL ATTENTION. THE DRIVER IN THE OTHER VEHICLE WAS UNINJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS DRIVEN FROM THE SCENE AND REMAINED PARKED AT THE CONTACT'S HOME. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 40,000. *TT
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11090867April 29, 2018
FUEL/PROPULSION SYSTEM
CAR STALLS AFTER FILLING TANK ( NOT OVERFILLING ) . RUNS ROUGH THEN STALLS AND POWER STEERING CUTS OUT LOCKS UP ON ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090469April 27, 2018
UNKNOWN OR OTHER
SIRIUS/XM GUARDIAN WEATHER ALERTS ON RADIO FOR AREAS THAT ARE NOT IN YOUR LOCAL AREA ARE A CONSTANT DISTRACTION AND CANNOT BE DISABLED. ALERTS OCCURS FOR WEATHER THAT IS 100S OF MILES AWAY FROM HOME LOCATION. ALERTS DO NOT GO AWAY BY THEMSELVES, THEY HAVE TO BE MANUALLY CANCELLED ON THE RADIO DISPLAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090362April 26, 2018
FUEL/PROPULSION SYSTEM
WHEN YOU FEEL THE VEHICLE THE VEHICLE WILL CUT OUT AND STOPPED IN TRAFFIC AFTER READING ON SEVERAL WEB SITES THIS IS NOT A ISOLATED INCIDENT THIS IS A MAJORITY INCIDENT. IT ONLY HAPPENS AFTER YOU FILL THE TANK FULL IT WILL STOP WITH NO WARNING AND MESA FOR 10 TO 15 SECONDS BEFORE IT'LL RESTART AGAIN. IF THIS IS NOT A SAFETY ISSUE I DON'T KNOW WHAT IS SOMEBODY'S GOING TO GET KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089914April 24, 2018
SUSPENSION
MY 17 YEAR OLD SON WAS DRIVING HOME FROM SCHOOL. ALL OF A SUDDEN THE FRONT END OF HIS JEEP COMPASS PULLED LEFT AND WAS VERY HARD TO STEER AND GRINDING VERY LOUD. THE FRONT LEFT TIRE WAS POINTING OUT AND THE STEERING WHEEL WAS OFF CENTER. I TOOK IT TO THE GARAGE AND THE MAIN CROSS MEMBER RUSTED THROUGH AND BROKE. I CONTACTED JEEP AND THEY SAID THAT THERE WAS AN EXTENDED 10 YEAR WARRANTY ON THIS PARTS DUE TO THE SAME ISSUES. HOWEVER, THE 10 YEAR WARRANTY RAN OUT IN JULY 2016. IF THEY KNOW THAT THERE ARE ISSUES AND ALREADY EXTENDED WARRANTY FOR 10 YEARS; WHY DON'T THEY MAKE IT RIGHT ON ALL THE VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089705April 23, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2017 JEEP COMPASS. WHILE EXITING THE HIGHWAY AT 45 MPH, THE VEHICLE LOST ELECTRICAL POWER AND THE HEADLIGHTS DIMMED. THE CONTACT PULLED THE VEHICLE OVER AND THE ELECTRICITY AUTOMATICALLY RETURNED. THE VEHICLE WAS TAKEN TO THE DEALER (SUBURBAN CHRYSLER DODGE JEEP, 32850 FORD RD, GARDEN CITY, MI 48135), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED AND CONFIRMED WHAT THE DEALER STATED. THERE WERE NO RECALLS ASSOCIATED WITH THE VEHICLE. THE FAILURE MILEAGE WAS 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088975April 19, 2018
ELECTRICAL SYSTEM
I BOUGHT THIS CAR FROM A DEALERSHIP 3 MONTHS AGO AND IT HAD 41,000 MILES ON IT. I HAVE SINCE DRIVEN AN ADDITIONAL 3,000. THIS MORNING AS I WAS GETTING ON THE HIGHWAY, THE 'ELECTRONIC THROTTLE CONTROL' LIGHT CAME ON AND CAUSED MY CAR TO STALL TWICE. THE HIGHEST SPEED I WAS ABLE TO GO WAS 30 MPH. THIS IS VERY DANGEROUS AS I WAS IN MOTION ON A BUSY HIGHWAY. WHEN I BOUGHT THE CAR, THE DEALERSHIP CLAIMED TO HAVE CHECKED THE CAR ENTIRELY FOR PROBLEMS YET I AM HAVING TO CARRY IT BACK FOR MAINTENANCE. I READ ANOTHER COMPLAINT ON THIS DISCUSSION FROM EARLIER IN THE WEEK WITH THIS SAME PROBLEM, AND I THINK IT NEEDS TO BE ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088741April 17, 2018
SUSPENSION
ENGINE CRADLE AND CROSSMEMBER CORROSION. ALMOST RUSTED THROUGH, WONT PASS INSPECTION. I DON'T DRIVE OFF ROAD. WONT PASS INSPECTION. DROVE TO THE MECHANIC AND WHEN HE LIFTED IT HE WAS ABLE TO SEE DAYLIGHT THROUGH THE RUST HOLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088736April 17, 2018
FUEL/PROPULSION SYSTEM
AFTER FUELING VEHICLE TO FULL TANK, AFTER LESS THAN A MILE TRAVELED, WHILE DRIVING, VEHICLE SPUTTERS AND STALLS OUT. WILL USUALLY RESTART AFTER VEHICLE COMES TO A STOP. HAPPENS AFTER 90-95% OF FUEL FILLUPS. HAS BEEN HAPPINING FOR A FEW MONTHS NOW, HAVE NOTICED IN INTERNET FORUMS THAT THIS IS HAPPENING TO OTHER DRIVERS AS WELL OF THIS TYPE OF VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088343April 16, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
"TAKATA RECALL" MY JEEP GOES TO THE DEALERSHIP FOR EVERYTHING. I RECENTLY JUST GOT AN INSPECTION. MY JEEP HAS 67,000 MILE ON IT. I HAVE HAD 2 RECALLS, IN WHICH HAVE NOT BEEN FIXED DUE TO LACK OF PARTS. WHEN I GOT MY JEEP BACK AFTER MY INSPECTION, I NOTICE THE VEHICLE SEEMED TO BE LAGGING WHEN I HIT THE GAS PEDAL. THIS MORNING A LIGHT FLICKERED ON THEN OFF, SO I LOOKED IN MY USER GUIDE TO SEE WHAT IT WAS. IT WAS THE ELECTRONIC THROTTLE CONTROL LIGHT. I WAS IN THE MIDDLE OF ACCELERATING ONTO AN INTERSTATE, WHICH COULD HAVE BEEN FATAL. I AM MORE THAN PISSED RIGHT NOW. I HAD BEEN A DEVOTED CHEVY FAN FOR YEARS, AND WANTED TOP GIVE JEEP A SHOT. BUT AT THIS POINT, I'M READY TO DITCH THIS LEMON, AND GO BACK TO MY CHEVY ROOTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088383April 16, 2018
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2008 JEEP COMPASS 4X4. WHEN THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A WHEEL ALIGNMENT, THE TECHNICIAN DISCOVERED THAT THE FRAME OF THE VEHICLE WAS COMPLETELY RUSTED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088523April 16, 2018
UNKNOWN OR OTHER
TAKATA RECALL, I WAS DRIVING DOWN 435 HIGHWAY WITH MY KIDS AND MY ENGINE STALLED. I HAD TO PULL ON THE SHOULDER TURN THE CAR OFF AND RESTART THE CAR. THIS HAPPENED ON THURSDAY THE 12TH OF APRIL 2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11085118April 15, 2018
POWER TRAIN
CODE U0401. ECM/PCM. CHECK ENGINE LIGHT, ESC LIGHT, AND ECM LIGHTS CAME ON WHILE DRIVING, JEEP LOST ACCELERATION, AND KNOCKED WHEN WE CAME TO A STOP. INCIDENT HASTENED ON A LOCAL ROAD WHILE MOVING AT 45 MPH. TURNED OFF VEHICLE AND RESTARTED. PROBLEM PERSISTED AND WE HAD THE VEHICLE TOWED HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11085063April 14, 2018
UNKNOWN OR OTHER
AS MANY OTHER OWNERS OF VEHICLES WITH THE UCONNECT INFOTAINMENT SYSTEM WILL ATTEST, THE PARTNERSHIP WITH SIRIUSXM AND WEATHER ALERTS HAS BECOME AN ACTUAL ISSUE. SAD THAT IS THE CASE SINCE A SIMPLE FIX COULD BE PRESENTED BUT HERE WE ARE AS CUSTOMERS WITH AN UNSAFE AND SOMETIMES NEVER ENDING SUPPLY OF FULL SCREEN POPUPS OF WEATHER ALERTS ON OUR INFOTAINMENT SYSTEM. FCA, UCONNECT, AND SIRIUSXM ALL SEEM UNWILLING TO PROVIDE A SOLUTION TO THE NWS' GEOGRAPHIC WEATHER ALERTS. THESE ALERTS CAN AND HAVE HAPPENED AT A STEADY INTERVAL OF EVERY 30 SECONDS AND THEY NEVER LEAVE THE SCREEN UNLESS YOU CLOSE IT. NO MATTER WHAT YOU ARE DOING, TO INCLUDE GETTING NAVIGATED TO A POI, THE POPUPS OVERRIDE EVERYTHING. A SIMPLE FIX FROM CONNECT AND FCA WOULD BE TO PROVIDE A SETTING TO DISABLE ALERTS; ANOTHER OPTION WOULD BE TO HAVE THE ALERT "TIME OUT" AFTER 20 SECONDS. I AM AWARE THE ALERTS COME FROM NWS SO NO FIX TO THE CRAZY GEOGRAPHIC ALERTS TO THINGS 200 MILES AWAY. PLEASE PRESS FCA AND UCONNECT TO PROVIDE A SOLUTION TO THIS ISSUE THAT MANY MANY OWNERS ARE HAVING SIGNIFICANT COMPLAINTS ABOUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084664April 11, 2018
SUSPENSION
MY WIFE AND I JUST EXITED THE HIGHWAY WHERE WE WERE TRAVELING 70 MPH (RT 75 SOUTH TENNESSEE). WE CAME TO A STOP LIGHT THAT WAS RED AND APPLIED THE BRAKES. WE HEARD A LOAD SOUND FROM THE RIGHT FRONT WHEEL AND THE WHEEL PULLED FROM MY HANDS. I EXITED THE CAR TO FIND THE LOWER A FRAME HAD BROKEN OFF THE SUB FRAME. IF THIS HAPPENED ON THE HIGHWAY OR ON THE EXIT RAMP, WE WOULD HAVE LOST CONTROL AND CRASHED. THE POLICE AND THE TOW TRUCK DRIVER HAD NEVER SEEN ANYTHING LIKE THIS AND AGREED IF THIS HAPPENED AT SPEED, WE MAY HAVE BEEN HURT. TOWED THE 2011 COMPASS TO A DODGE DEALER IN CLEVELAND, TN.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11084269April 10, 2018
UNKNOWN OR OTHER
WHEN ACCELERATING FROM A STOPPED POSITION, I.E. AT A STOP SIGN, MY CAR BEGINS TO DRIVE, THEN I HEAR THE ENGINE "REV", AS IF IT IS IN THE NEUTRAL POSITION. IT IS IN DRIVE. THEN I SHUT OFF THE CAR, RESTART AND THEN IT IS OK..IT IS VERY DANGEROUS. IT DOES NOT HAPPEN OFTEN, BUT WHEN IT DOES, IT IS VERY DANGEROUS. I WOULD SAY IT HAPPENS 1X PER WEEK, SOMETIMES 2X PER WEEK. I HAVE A VIDEO OF THE "REVVING" BUT YOU CAN'T SEE ANYTHING OF COURSE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083928April 9, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
SINCE BEGINNING OF 2018 MY JEEP HAS STALLED WHILE THE CAR WAS IN MOTION AND I WAS DRIVING. I BROUGHT IT TO DEALER ON 2/15/18. DEALER SAYS IT COULD BE FROM LOW OIL. WHEN HE CHECKED THE OIL THE OIL LEVEL WAS GOOD AND CLEAN. HE RECOMMENDED TO CHANGE THE OIL ANYWAY. WHICH I DID. AGAIN JEEP STALLED 2 TIMES WHILE IN MOTION AND I WAS DRIVING. ON THE DASHBOARD THE WORD ESC APPEARS AND AFTER I RESTART THE ENGINE IT DISAPPEARS. I HAVE NOT SEEN A PATTERN WETHER IT BE MY SPEED, TURNING OR STOPPING AT A LIGHT. WENT BACK TO DEALERSHIP ON 4/9/2018. SERVICE MANAGER CHECKED CAR BY PLUGGING IT IN FOR DIAGNOSTIC TEST. ONLY STORED CODES APPEARED. NO CODE TO SHOW PROBLEM. I WAS TOLD I HAVE TO WAIT ABOUT MONTH FOR A LOANER IN ORDER TO LEAVE THE CAR AT THE DEALERSHIP FOR FURTHER REVIEW. DRIVING THIS JEEP IS VERY CONCERNING TO ME. I NEVER KNOW WHEN AND AT WHAT SPEED AND IF IT WILL TURN OVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083816April 8, 2018
ENGINE, VEHICLE SPEED CONTROL, STEERING
AFTER I PUMPED GAS INTO THE CAR, AS SOON AS I EXITED THE GAS STATION AND ENTERED ON THE STREET THE CAR ENGINE GOES OFF, NO POWER STEERING, NO ACCELERATION. I PULL OVER TO THE RIGHT AND PUT THE CAR ON PARK AND RESTART THE CAR. IT WAS OK. I WAS HESISTANT TO GET ON THE FREEWAY SO I DROVE TO A EMPTY LOT TO SEE IF IT HAPPEN AGAIN AND SURE ENOUGH AS SOON AS I TRAVEL A FEW YARDS, THE ENGINE GOES OFF AGAIN. SCARY IF IT HAPPENS IN THE MIDDLE OF THE FREEWAY WITH LOTS OF TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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