Jeep Compass Complaints

4,014 consumer complaints on file.

#11098767May 30, 2018
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
2014 JEEP COMPASS SPUTTERS AND JERKS, DIFFICULTY ACCELERATING, THE ENGINE LIGHT RANDOMLY CAME ON ALONG WITH THE ELECTRONIC THROTTLE LIGHT. UNABLE TO ACCELERATE ABOVE 45 OR 50 MPH..ONLY GAIN SPEED WHEN GOING DOWNHILL!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098792May 30, 2018
STRUCTURE:BODY, SUSPENSION
IT HAS RAPIDLY RUSTED OUT (SUB FRAME). I HAVE OWNED IT FOR A YEAR AND A HALF AND IT WAS NOT THAT WAY WHEN I BOUGHT IT. IS THERE A RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098420May 29, 2018
AIR BAGS, SEAT BELTS
"JEEP COMPASS RECALL". GOOD AFTERNOON, I WAS UNAWARE THAT MY JEEP IS UNDER A RECALL. I HAVEN'T RECEIVED ANYTHING IN THE MAIL REGARDING THE RECALL. MY ADDRESS HASN'T CHANGED AND I HAVEN'T HEARD ANYTHING IN WRITING ABOUT MY JEEP'S RECALL. I WOULD AT LEAST LIKE A LETTER EXPLAINING MY RECALL SO I CAN GET THIS TAKEN CARE OF AS SOON AS POSSIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098664May 29, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
APRIL 15, 2018 VEHICLE ONLY HAS 58K MILES ON IT AND IS STILL UNDER POWERTRAIN WARRANTY. PULLED OUT ONTO HIGHWAY IN BUSY TRAFFIC AND VEHICLE SHUDDERED AND LOST POWER. I WAS UNABLE TO ACCELERATE OVER 20MPH. ONCOMING CAR NARROWLY MISSED HITTING ME. LIGHTNING BOLT, CHECK ENGINE LIGHT, AND ABS WARNING LIGHTS ALL FLASHED ON DRIVERS PANEL. BROUGHT CAR TO DEALER TO BE INSPECTED AND DIAGNOSIS CODES ARE THAT I NEED A NEW THROTTLE BODY CONVERTER. VEHICLE DOESN'T EVEN HAVE 60K MILES ON IT AND THE ENGINE IS STILL UNDER WARRANTY, HOWEVER, DEALER SAYS WARRANTY DOES NOT COVER THROTTLE BODY. :/ VERY DANGEROUS PROBLEM THAT I'VE DISCOVERED A LOT OF OTHER PEOPLE ARE HAVING PROBLEMS WITH. :/ LOOKS LIKE JEEP MADE A FAULTY PART THAT CAN RESULT IN A SERIOUS ACCIDENT IF SOMEONE LOSES POWER AT THE WRONG TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098166May 27, 2018
SERVICE BRAKES
THE READ SHOE BRAKES CONTINUOUS NOISE IN THE BRAKES. JEEP PAID FOR REPLACEMENT OF DRUMS AND PADS. ONLY RESOLUTION BY CAR DEALERSHIP TO GO IN REVERSE TO REMOVE THE NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098051May 26, 2018
ENGINE, FUEL/PROPULSION SYSTEM, STEERING
FILLED THE 2011 JEEP COMPASS WITH GAS AND PULLED OUT OF GAS STATION. TWO SECONDS LATER MY CAR COMPLETELY SHUT OFF AND THE STEERING WHEEL LOCKED UP. I MANAGED TO GET IT PARTIALLY TO THE SIDE OF THE ROAD BY LETTING IT ROLL AND BRAKE, BUT CARS BEHIND ME WERE NOT PREPARED FOR THIS AND 3 CARS SWERVED OUT OF THE WAY AT THE LAST MINUTES BEFORE SLAMMING INTO ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097967May 25, 2018
ENGINE
THE THROTTLE BODY CONTROL WOULD NOT ALLOW MY JEEP TO MERGE ON THE HIGHWAY. I WAS MERGING ON TO THE HIGHWAY AND AS SOON AS THE IT GOT UP TO 2500 RPM IT WOULD NOT SHIFT. I HAD TO LET OFF OF THE GAS AND PULL TO THE SIDE OF THE ROAD BECAUSE IT STARTED REVING ALL OF THE WAY UP TO 7000 RPM IN ORDER TO SHIFT. THE LIGHTING BOLT SYMBOL CAME ON DURING ALL OF THIS AND STAYED ON. I TRIED THEN TO EXIT THE HIGHWAY AND IT DID IT ONCE AGAIN, BUT THIS TIME IT STALLED COMPLETELY. THE JEEP WOULD GO AS LONG AS I DIDN'T GO PAST 2500 RPM. AS SOON AS I GOT SAFELY OFF THE HIGHWAY I TOOK IT TO A MECHANIC ON THE SAME STREET. I HAD TO REPLACE THE THROTTLE BODY UNIT AND IT ENDED UP COSTING AROUND 530 USD. NOW I AM HAVING THE EXACT SAME SYMPTOMS BEFORE THE LAST TIME THE UNIT BROKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097814May 24, 2018
UNKNOWN OR OTHER
THE CAR STALLS AND CUTS OFF AFTER FILLING THE TANK ALL THE WAY. IF NOT COMPLETELY FULL CAR WORKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097290May 22, 2018
ELECTRICAL SYSTEM, SEATS
TAKATA RECALL: BURNING PLASTIC SMELL WHILE IN MOTION. FOUND BURN HOLE IN THE PASSENGER SIDE LEATHER SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093890May 15, 2018
ENGINE, FUEL/PROPULSION SYSTEM
CAR STALLS AFTER REFUELING. PROBLEM BEGINS A FEW MINUTES AFTER FILLING THE TANK. I HAVE TO SIT AT THE GAS STATION AND TRY KEEPING IT RUNNING BEFORE LEAVING, IT IS NOT SAFE IN TRAFFIC. IT ONLY DOES IT AFTER REFUELING. I AM TOLD I NEED TO REPLACE THE GAS TANK TO CORRECT THE PROBLEM. THEY TELL ME GAS IS GOING BACK INTO THE CHARCOAL CANISTER MESSING WITH THE COMPUTER. A BAD VALVE IN THE GAS TANK, REQUIRING THE ENTIRE GAS TANK TO BE REPLACED. I HAVE BEEN DOING SOME RESEARCH ON THIS ISSUE AND FINDING A LOT OF PEOPLE HAVING THE SAME ISSUE IT IS NOT JUST A JEEP COMPASS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11094017May 15, 2018
UNKNOWN OR OTHER
SIRIUS TRAVEL LINK/UCONNECT SYSTEM INSTALLED IN FCA'S 8.4" NAV INFORTAINMENT SCREEN COMES WITH A 5 YEAR TRIAL OF SIRIUS TRAVEL LINK WHICH ACCESS THE NATIONAL WEATHER SERVICE ALERT SYSTEM, AND AS A RESULT THE DRIVER IS BOMBARDED WITH NUMEROUS WEATHER ALERTS FOR THE REGION - THEY ARE VERY DISTRACTING POP-UP WINDOWS WHICH MUST BE MANUALLY DISMISSED, REQUIRING DRIVER TO LOOK AWAY FROM THE ROAD AND TAKE A HAND OFF THE WHEEL TO "X" OUT OF EACH ONE ON THE TOUCH SCREEN. THESE ALERTS POP UP MANY TIMES DURING A SINGLE SHORT TRIP DEPENDING ON THE WEATHER, SOMETIMES AS MANY AS 15 IN A SHORT 10 MINUTE DRIVE, AND INCLUDES COUNTIES OVER A HUNDRED MILES AWAY. THERE IS NO WAY TO DISABLE THEM IN THE RADIO. IT IS IMPOSSIBLE TO GET RID OF THE SERVICE - WE TRIED CANCELLING OUR SIRIUS SUBSCRIPTION ENTIRELY BUT THE WEATHER ALERTS HAVE CONTINUED. WE HAVE EXPERIENCED A NUMBER OF INSTANCES WHERE THE RADIO HAS CAUSED US TO NOT SEE THINGS WHILE DRIVING BECAUSE WE WERE LOOKING AT THE SCREEN TO TURN OFF THE ALERTS. THESE ALERTS ARE NUMEROUS, FREQUENT, AND HORRIBLY ANNOYING, AND VERY DISTRACTING. THERE HAS TO BE A WAY FOR THE USER TO DISABLE THESE NOTIFICATIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093727May 14, 2018
AIR BAGS, ENGINE
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE DRIVING OVER 65 MPH, THE VEHICLE STARTED TO OVERHEAT AND THE CONTACT HEARD A WHISTLING NOISE COMING FROM THE ENGINE COMPARTMENT. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, POWERED OFF THE ENGINE, WAITED 15 MINUTES, AND WAS ABLE TO RESUME DRIVING. THE VEHICLE WAS TAKEN TO JEEP BITBURG AUTOHAUS (WANKELSTRASSE # 1 BITBURG, GERMANY) WHERE IT WAS DIAGNOSED, BUT A FAILURE CODE COULD NOT BE LOCATED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE CONTACT CALLED JACK KEY CHRYSLER DODGE RAM AT (575) 434-3916 (1501 US 70 ALAMOGORDO, NM 88310) AND WAS INFORMED TO BRING THE VEHICLE IN FOR AN UNKNOWN AIR BAG RECALL REPAIR, NOT FOR THE ENGINE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED FOR THE ENGINE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093780May 14, 2018
ELECTRICAL SYSTEM
I HAVE TO WAIT BETWEEN 10 TO 30 MINS BEFORE I CAN TRY TO START MY CAR AND ALSO IT WILL START WITH THE REMOTE BUT WHEN YOU GO OUT THE KEY IN IT TURNS OFF AND I WOULD HAVE WAIT LONGER FOR IT TO START BY KEY I HAVEN'T HAD MY JEEP THAT LONG I ONLY HAD IT FOUR MONTHS AND NOW I AM HAVING PROBLEMS WITH IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093498May 12, 2018
POWER TRAIN
MY MECHANIC BELIEVE'S I HAVE A SENSOR ISSUE GOING ON WITH MY TRANSMISSION. IT SEEMS TO HAVE THE SAME ISSUES AS OTHER CERTAIN MODEL YEARS AS MINE. EVERY DRIVE I TAKE, THE TRANSMISSION SLIPS. HE HAS RULED OUT EVERYTHING ELSE, AND ONE OR TWO OF THE SENSORS ARE POINTING TO MY TRANSMISSION ISSUES. THIS PROBLEM HAS ALMOST CAUSED ME AN ACCIDENT MULTIPLE DIFFERENT TIMES. AT THIS POINT I DON'T FEEL COMFORTABLE DRIVING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092086May 6, 2018
AIR BAGS, STRUCTURE:BODY, VISIBILITY/WIPER
TAKATA RECALL MY JEEP WAS T-BONED, BY ON COMING TRAFFIC. BOTH DOORS ON THE RIGHT SIDE, WERE SMASHED IN. THE DOORS WERE SMASHED IN, MEANING THE DOORS WERE INOPERABLE. THE DOORS CAN'T BE OPENED, OR SHUT. NONE OF THE AIR BAGS, IN THE ENTIRE VEHICLE DEPLOYED. *TT UPDATED 9/19/18*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11091694May 4, 2018
VEHICLE SPEED CONTROL
TAKATA RECALL THE THROTTLE CONTROL INDICATOR CAME ON AND THEN I STARTED HAVING ISSUES WITH BEING ABLE TO ACCELERATE. THE CHECK ENGINE LIGHT CAME ON AND THE THROTTLE INDICATOR LIGHT WENT OFF AND COME BACK ON RANDOMLY. I WAS TOLD THAT THERE ARE TWO SENSORS THAT HAVE BEEN KNOW TO GO BAD ON JEEPS AND ONE IF NOT BOTH WOULD NEED TO BE REPLACED. THERE WAS NO WARNING JUST LOST ALL ACCELERATION CAPABILITY GOING 60MPH IN MOTION ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091502May 3, 2018
AIR BAGS, UNKNOWN OR OTHER
VEHICLE STALLS OUT AFTER ACCELERATING 25 MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091529May 3, 2018
ELECTRICAL SYSTEM
LIGHTS OF THE INSTRUMENT PANEL ARE NOT ABLE TO BE DIMMED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091374May 2, 2018
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. WHILE DRIVING APPROXIMATELY 55 MPH OVER A BUMP IN THE ROAD, THE TRACTION INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR SUBFRAME WAS COMPLETELY RUSTED AND NEEDED TO BE REPLACED. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091236May 1, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 5 MPH, THE DRIVER'S AIR BAG DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT STATED THAT THE AIR BAG EXPLODED AND BURNED BOTH OF HER HANDS. IN ADDITION, THE CONTACT SUFFERED CHEST AND ABDOMINAL PAIN FROM THE IMPACT OF THE AIR BAG EXPLOSION, WHICH REQUIRED MEDICAL ATTENTION. ENTERPRISE CAR SALES (501 S. GOVERNOR PRINTZ BOULEVARD, LESTER, PA 19029) WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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