Jeep Compass Complaints

4,014 consumer complaints on file.

#11083884April 8, 2018
FUEL/PROPULSION SYSTEM
AFTER FILLING THE FUEL TANK, VEHICLE, RUNS ROUGH/ STALLS PULING INTO TRAFFIC . PROBLEM DISSIPATES AFTER SEVERAL MINUTES OF DRIVING UNTIL THE NEXT FILL UP WHERE THE ISSUE REPEATS. THERE ARE MULTIPLE ENTRIES OF THE SAME ISSUE ON THE INTERNET. THIS IS A SAFETY ISSUE ALSO AFFECT THE JEEP PATRIOTS, WHICH ALSO NEEDS TO BE INVESTIGATED. HTTP://WWW.CARPROBLEMZOO.COM/JEEP/COMPASS/OTHER-FUEL-SYSTEM-TANK-FILLING-CHARGING-PROBLEMS.PHP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083292April 4, 2018
ELECTRICAL SYSTEM
TODAY APRIL 4/2018 START UP MY JEEP COMPAS DROVE OFF AND, IT WAS LIKE THERE WAS NO POWER .I GAVE IT GAS BUT DIDENT PASS 20 MILLES PER HOUR.SO, I PULL OVER AND RESTART THE CAR AGAIN NOW IT'S FINE BUT ENGIN LIGHT IS ON !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083196April 4, 2018
AIR BAGS, ELECTRICAL SYSTEM, SEAT BELTS
I HEARD A POPPINK NOISE FROM BELOW OR UNDERNEATH. ALSO JUST TWO DAYS AGO MOTOR LIGHT CAME ON. I WENT TO DEALER SOMERSET DOGDE FOR #2 RECALLS ONE IN 2017 AND OTHER 2015. THEY SAID, WILL CALL YOU WHEN PARTS COMES IN . THEY NEVER CALL ME TILL TODAY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083135April 3, 2018
ENGINE
ON FRIDAY MARCH 30 2018, VEHICLE HAD 6000 MILES AND WOULD NOT START. EXTREME AMOUNT OF STEAM WAS COMING OUT OF THE EXHAUST. CAR WAS TOWED TO DEALERSHIP. INTERNAL ENGINE ISSUE (NOT CLEARLY IDENTIFIED) CAUSED THE ENGINE TO INTERNALLY EXPLODE LEAVING METAL FRAGMENTS ALL OVER THE INSIDE OF THE ENGINE. THE ENTIRE ENGINE NEEDS TO BE REPLACED. IN ADDITION THE VEHICLE WAS MISSING A BOLT IN A BAR IN THE UNDERCARRIAGE OF THE VEHICLE, WHICH HAS BEEN ON ORDER FOR SEVERAL WEEKS. THE UNDERCARRIAGE BAR WAS AN ISSUE KNOWN PREVIOUSLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082498April 2, 2018
ELECTRICAL SYSTEM, SERVICE BRAKES, PARKING BRAKE
TL* THE CONTACT OWNS A 2017 JEEP COMPASS. WHILE DRIVING BETWEEN 25-30 MPH, THE EMERGENCY BRAKE INDICATOR ILLUMINATED. THE CONTACT STATED THAT ALL THE INSTRUMENT PANEL INDICATORS ILLUMINATED AND SHE WAS INSTRUCTED TO PARK AND RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO SANSONE CHRYSLER JEEP DODGE (90-100 US-1, AVENEL, NJ 07001), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082176March 30, 2018
SEAT BELTS, UNKNOWN OR OTHER
THE FRONT PASSENGER SEAT BELT MALFUNCTIONS WHEN A PERSON IS SITTING IN THE SEAT. I HAVE TAKEN THE VEHICLE SEVERAL TIMES TO THE DEALER & IT IS STILL NOT CORRECTED. I HAVE AN OPEN INVESTIGATION WITH CHRYSLER CORPORATE TOO. CORPORATE HAS ACKNOWLEDGED THERE IS A SERIOUS PROBLEM WITH ALL 2016 JEEP COMPASS SEAT BELTS ON THE FRONT PASSENGER SIDE BUT STILL EXPECT PEOPLE TO DRIVE THEIR VEHICLES KNOWING THERE IS A PROBLEM & THEY SAY THE VEHICLE IS UNSAFE TO DRIVE. IF A PERSON IS SITTING IN THE SEAT THE ALARM WILL GO OFF INDICTING THE SEAT BELT NEEDS TO BE FASTENED WHEN IN FACT IT IS. IT WILL ALSO THINK A PERSON HAS A SEAT BELT ON WHILE THE VEHICLE IS IN MOTION WHEN THEY REALLY DON'T. I HAVE VIDEO OF THIS & EYEWITNESSES. I HAVE QUESTION THE AIRBAG LINKAGE TO THE SEATBELT MALFUNCTIONING IF IT CAN CAUSE THE AIRBAG TO FAIL OR MALFUNCTION & CORPORATE IS UNSURE IF THIS IS POSSIBLE.I HAVE ACTUALLY TRIED TO TRADE THE VEHICLE & CANNOT BECAUSE ALL OTHER DEALERS ARE AWARE OF THIS ISSUE AND REFUSE TO TAKE IT. I HAVE BEEN FIGHTING THIS SINCE I HAVE OWNED THE VEHICLE WHICH I BOUGHT MARCH 2016. AFTER I BOUGHT IT I TOOK IT BACK TO THE DEALER WITHIN AN HOUR & A HALF AND INFORMED THEM OF THE SEAT BELT ISSUE AND THEY BLEW IT OFF AND HAVE CONTINUED TO BLOW IT OFF UNTIL CORPORATE GOT INVOLVED BUT BOTH SIDES CAN'T FIX OR FIGURE OUT THE PROBLEM & WILL NOT TAKE THE VEHICLE BACK ON TRADE AS THEY HAVE ADMITTED IT IS AN UNSAFE VEHICLE DUE TO THE SEATBELT ON THE FRONT PASSENGER SIDE.' I AM ALSO HAVING ISSUES WITH THE FUEL ECONOMY AS IT IS SIGNIFICANTLY LESS THAN WHAT WAS ADVERTISED AND WHAT IS POSTED ON CORPORATE'S WEBSITE. I HAVE RECEIPTS AND VIDEO TO SHOW AS PROOF. THE DEALER BLOWS THIS OFF TOO & REFUSES TO LOOK INTO IT. CORPORATE HAS NO COMMENT ON THE FUEL ECONOMY. IT'S ADVERTISED TO GET 30 ON THE HIGHWAY & I BARELY GET 24-25. ALL ISSUES WITH THE SEATBELT HAS BEEN WHILE DRIVING ABOVE 15MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081026March 23, 2018
ELECTRICAL SYSTEM, SEATS
I WENT TO START MY JEEP COMPASS AND IT DOESN'T START ALL THE LIGHTSBOM,THE DASH COME,ON ALSONTHW RADIO,TUENS,ON BUT WHEN,YOU TURN THE KEY IT DOES NOTHING. I CHANGED THE STARTER WHAT ELSE SO,I HAVE TO CHANGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081030March 23, 2018
SERVICE BRAKES
WHEN COMING TO STOPS AT DIFFERENT TIMES THE PARKING BRAKE AUTOMATICALLY ENGAGES AND CAR WILL NOT MOVE UNTIL DISENGAGED. THIS HAS HAPPENED AT STOP LIGHTS AND OTHER TIMES AS I AM COMING TO A STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081048March 23, 2018
FUEL/PROPULSION SYSTEM
GAS TANK WANT TAKE GAS WHEN FILLING TANK KEEP SHUTTING OFF, I WAS TOLD BY DEALER IT WAS A VALVE IN THE TANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080805March 22, 2018
STEERING
FRONT SUB FRAME RUSTED OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080788March 21, 2018
EXTERIOR LIGHTING
SAFETY HAZARD POOR VISIBILTY HEADLIGHTS- HALOGEN BULBS H11LL. POOR VISIABLILTY LOW LUMENS TERRIBLE ROAD LIGHT DISTANCE. DEALER CHECKED STATED LIGHTS WERE FINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080791March 21, 2018
UNKNOWN OR OTHER
WAS DRIVING THE CAR AND ALL OF A SUDDEN THE ABS AND ROAD HAZARD AND 4 WHEEL DRIVE LIGHTS STARD FLASHING. I TOOK THE CAR TO BE SEVERED AND THE ATTENDED SAID THE SENSOR IN THE RIGHT TIRE WENT OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080202March 19, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, POWER TRAIN
ALL 24 WARNING LIGHTS CAME ON AND THE VEHICLE CAME TO A COMPLETE STOP ON 3-4 OCCASIONS . TOWED TO DEALER ON 3 SEPARATE TRIPS. DEALER HAS NOT OFFERED ANOTHER CAR YET. I WAS DRIVING AND THE WARNING LIGHTS CAME ON AND THE CAR STOPPED AND I COULD NOT GET IT STARTED BACK , SO I HAD IT TOWED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080029March 18, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MULTIPLE ISSUES WITH CAR DISPLAY, AND DIMMER CAPABILITIES. NAVIGATION SCREEN AND BACKUP CAMERA BLINDINGLY BRIGHT WHEN DARK OUT, CREATING SAFETY HAZARD. HAD INSTRUMENT PANEL CLUSTER SOFTWARE UPDATE RECALL WORK COMPLETED BUT ISSUE NOT RESOLVED WITH RECALL WORK. PROBLEM PERSISTS WHEN VEHICLE IS IN MOTION AND STATIONARY. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079540March 15, 2018
PARKING BRAKE
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING VARIOUS SPEEDS, THE PARKING BRAKE SUDDENLY ENGAGED AND CAUSED THE VEHICLE TO ABRUPTLY STOP. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (GOODWIN BROTHERS DODGE/JEEP, 250 BROAD ST, NEW CASTLE, IN 47362), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079571March 15, 2018
ENGINE, UNKNOWN OR OTHER
STOPS RUNNING WHILE DRIVING DOWN THE ROAD. HAS STOPPED AT LEAST 20 TIMES. THERE IS NO LIGHTS THAT COME ON WHEN THIS HAPPENS. IT IS HARD TO STEER CAR TO THE SIDE OF THE ROAD WHEN THIS HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078873March 13, 2018
STRUCTURE:BODY, UNKNOWN OR OTHER
FRONT END CROSSMEMBER OR ALSO CALLED SUBFRAME HAS ROTTED AND RUSTED CLEAR THROUGH AT JUST OVER 10 YEARS OLD I WAS INFORMED BY CAR MECHANIC. JEEP ACKNOWLEDGED THE ISSUE WITH THE BAD SUBFRAMES AND PUT AN EXTENDED WARRANTY ON IT. THAT ONLY LASTED 10 YEARS. SO CAR IS NOW UNSAFE FOR THE ROAD AND REPAIRS ARE MORE THEN CARS WORTH. HAVE READ 1,000S OF OTHER COMPLAINTS ONLINE FOR SAME ISSUE WITH 2007 AND 2008 COMPASSES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079006March 13, 2018
SUSPENSION, WHEELS
REAR CROSS BAR AXLE IS DEFECTIVE. THE WHEEL SUSPENSION IS DETERIATED TO THE POINT THAT THE WHEELS PROTRUDE OUWARD FROM THE VEHICLE CAUSING EXTREME WEAR ON THE INSIDE PART OF THE REAR TIRES TO THE POINT OF WIRES ON RADIAL TIRES ARE EXPOSED. THE OUTSIDE PART OF THE TIRES SHOW MINIMUM WEAR. MECHANICS SAY THIS CROSS BAR AXLE IS POOR QUALITY STEEL OR STEEL THAT WASN'T CURED AND FINISHED PROPERLY. THE CROSS BAR AXLE IS LITERALLY ERODING WITH HOLES OCCURRING RIGHT THROUGH THE AXLE ITSELF. FEAR IS THE CAR IS BECOMING TOO DANGEROUS TO DRIVE WITHOUT FEAR THAT UPON HITTING A BUMP THE REAR WHEELS WILL SPREAD APART AND THE CAR FALL TO THE GROUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076820March 8, 2018
UNKNOWN OR OTHER
GAS PEDAL STUCK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11076851March 8, 2018
UNKNOWN OR OTHER
MY NEW CAR COMES WITH A FREE TRIAL PERIOD OF SIRIUSXM TRAVEL LINK. PART OF THIS FEATURE IS TRAVEL ALERTS WHICH APPEAR ON THE CENTER CONSOLE TOUCH SCREEN. THERE IS NO METHOD FOR DISABLING THESE ALERTS, AND DEPENDING UPON WHERE YOU ARE, YOU CAN RECEIVE MULTIPLE ALERTS PER HOUR. THESE CAN SOMETIMES BE FOR WEATHER OVER 200 MILES AWAY FROM YOUR CURRENT POSITION. THE ONLY WAY TO CLEAR THE MESSAGE IS TO PHYSICALLY REACH OVER AND TOUCH THE SCREEN. THIS FEATURE NEEDS TO HAVE A SETTING TO DISABLE. ON A RECENT TRIP DRIVING IN THE SNOW NEAR MULTIPLE WEATHER PATTERNS, I WAS REACHING FOR THE SCREEN EVERY 5 MINUTES BECAUSE IT BLOCKS THE MAP WHICH I NEEDED TO FOLLOW. IT'S LIKE MY CAR IS FORCING ME TO BE A DISTRACTED DRIVER. HOW CAN THIS POSSIBLY BE CONSIDERED A 'SAFETY FEATURE' BY SIRIUS XM?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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