Jeep Compass Complaints

4,014 consumer complaints on file.

#11103461June 22, 2018
UNKNOWN OR OTHER
I HAVE A HUMMING NOISE BETWEEN 30 - 40 MPH. I TOOK IT BACK TO DEALER AT 700 MILES ON NEW JEEP AND THEY TOLD ME THAT IS NORMAL. THAT IS THE MUFFLER SYSTEM. NOW IT SEEMS LIKE IT IS HUMMING LOUDER AND WHEN I TURN SOME CORNERS THERE IS A SMALL CLUNKNOISE. I MENTIONED IT TO DEALER AND STILL TOLD NOTHING TO WORRY ABOUT. EVERYONE THAT RIDES WITH ME ASKS ME WHAT IS WRONG WITH MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102843June 20, 2018
ENGINE
WHILE DRIVING DOWN THE INTERSTATE ALL OF A SUDDEN LOST COMPLETE POWER. LIGHTENING BOLT SYMBOL TURNED ON AND WOULD NOT ACCELERATE. EVENTUALLY REGAINED POWER, BUT CAR CONTINUED TO STUDDER GOING DOWN THE ROAD. AND THEN IT HAPPENED AGAIN. VERY DANGEROUS. DIAGNOSES: THROTTLE BODY FAULTY. 92,000 MILES. NOT COVERED UNDER POWERTRAIN WARRANTY. WITH ALL THE COMPLAINTS I'VE READ THIS SEEMS TO BE A KNOWN ISSUE AND NOW $700 PLUS DOWN DRAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102503June 19, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I BOUGHT MY JEEP COMPASS 2018 IN APRIL OF 2018. WHEN I WAS FINALLY ABLE TO DRIVE IT AT NIGHT I REALIZED THE TOUCH SCREEN AND INSTRUMENT PANEL DID NOT DIM WHEN THE HEADLIGHTS CAME ON AS IT SAYS THAT IT WILL DO. IT MAKES IT VERY DIFFICULT TO DRIVE AT NIGHT WITH HOW BRIGHT THE DISPLAYS ARE. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102511June 19, 2018
AIR BAGS
FRONT END COLLISION WITH 2 DEER, OVER 50 MPH, NO AIRBAG DEPLOYMENT. MID-HOOD AROUND TO PASSENGER FRONT FENDER ALL DAMAGED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11102600June 19, 2018
STEERING, SUSPENSION
"TAKATA RECALL" EVERY TIME I HAVE TO DRIVE MY 2007 JEEP COMPASS I AM SCARED FOR MY SAFETY AND THE SAFETY OF MY CHILDREN. I HAVE HAD THE WHOLE CONTROL ARM AND TIE RODS REPLACED IN MY JEEP JUST A FEW MONTHS AGO DUE TO VERY LOUD SQUEEKING IN THE REAR END OF THE VEHICLE, IT MAKES THE SOUND WHEN DRIVING SLOW OR FAST, ANY TINY MOVEMENT SUCH AS GETTING IN AND OUT OF THE VEHICLE WHILE NOT RUNNING MAKES THE LOUDEST SQUEAKING SOUND! ITS LIKE NAILS ON A CHALKBOARD! I ALREADY HAVE TO TAKE IT BACK IN DUE TO THE SAME SOUND THE FIX LASTED ABOUT 2 WEEKS! THERE IS SOMETHING MAJORLY WRONG WITH THIS MAKE AND MODEL!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102640June 19, 2018
POWER TRAIN, STEERING, SUSPENSION
WHILE COMING TO A STOP, AT A LIGHT IN HEAVY RUSH HOUR TRAFFIC, UPON APPLYING THE BRAKES FELT SHARP JERK IN STEERING WITH A LOUD SNAP NOISE. NOT KNOWING WHAT IT WAS WHEN LIGHT CHANGED AND I PROCEEDED FORWARD APROX. 2-3FT WHEN CAR CAME TO A SUDDEN STOP JERKING TO THE LEFT. IMMEADIATELY PLACED CAR IN PARK AND LOOKED OUT DRIVER SIDE WINDOW TO SEE FRONT LEFT WHEEL ANGLED BACK APROX 35 DEGREES AND JAMED INTO FENDER WELL. CALLED TOW COMPANY AND POLICE ARRIVED TO DIRECT AND DIVERT TRAFFIC, NO POLICE REPORT MADE BY POLICE BECAUSE NO INJURIES OR OTHER VEHICLES INVOLVED. TOW TRUCK DRIVER & POLICE BOTH STATED I WAS FORTUNATE, BECAUSE HAD I BEEN GOING DOWN THE ROAD WHEN IT HAPPEND IT COULD BEEN VERY SERIOUS AND/OR FATAL TO NOT ONLY ME BUT OTHERS AS WELL. CAR TOWED TO NEAREST REPAIR SHOP WERE IT WAS DISCOVERED THAT SUBFRAME ASSEMBLY HAD ACTUALLY RUSTED/ROTTED THROUGH ON LEFT FRONT END OF VEHICLE AND BROKE WITH EVERYTHING ATTACHED TO IT (STEERING LINKAGE, LEFT AXLE, TIE ROD, ETC.) COMING LOOSE. RESEARCHED ONLINE AND FOUND THERE HAND BEEN A SERVICE BULLETIN 23-012-14 ISSUED FOR FRONT AND REAR CROSSMEMBER CORROSION AND LOOKING AT OTHER FORUMS (IE MYJEEPCOMPASS.COM) AND SAFECAR.GOV AS WELL. CONTACTED JEEP CUSTOMER SERVICE GIVEN CASE #34535927.HAD TO PAY TO HAVE CAR TOWED AGAIN, THIS TIME TO A JEEP DEALER TO INSPECT AND CONFIRM SUBFRAME FAILED. WHEN I ASKED WHY THERE WASN'T A RECALL INSTEAD OF JUST A SERVICE BULLETIN THAT NOBODY SEES EXCEPT THE DEALER I COULD NOT GET A STRAIGHT ANSWER. JEEP DID AGREE TO COVER CROSSMEMBER REPLACEMENT AFTER CONFIRMED, BUT NOT TO PAY FOR THE PARTS THAT WERE DAMAGED FROM THE FAILURE OF THE CROSSMEMBER WHICH CAME TO $844.81 I HAD TO PAY. I THINK THAT WOULD BE A SMALL PRICE FOR THEM TO PAY IN LIGHT OF WHAT THE COST COULD AND WOULD HAVE BEEN TO THEM FOR SERIOUS INJURIES AND/OR FATALITY RELATED TO THEIR KNOWN DEFECT. NOW I GET STUCK PAYING FOR THEIR DEFECT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11101544June 12, 2018
VISIBILITY/WIPER
REAR VIEW CAMERA FAILS. WHEN PUT IN REVERSE SCREEN GOES BLACK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100792June 10, 2018
UNKNOWN OR OTHER
IT IS DEALING WITH THE TRASMISSION TEMPERATURE. DRIVING WITH OR WITHOUT THE AIR CONDITIONING ON FOR A PERIOD OF TIME OF A SPEED OF 60. THE LIGHT COMES ON THE CAR BEGINS TO MAKE A WHINING NOISE AND THE CAR BEGINS TO LOSE SPEED OR POWER. I THAN HAVE TO CUT ON THE HEATER AT A HIGH TEMPERATURE TO HELP WITH CIRCULATION TO THE AREA. I HAVE TO PULL OVER CUT VEHICLE OFF. FOR 5 OR MORE MINUTES THEN CONTINUE ON UNTIL IT STARTS OVER AGAIN. THIS HAS HAPPENED MULTIPLE TIMES. NO ONE CAN FIGURE OUT WHAT IS WRONG WITH THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100487June 8, 2018
FUEL/PROPULSION SYSTEM
CAR STALLS AFTER FILLING TANK EVERY TIME. RUNS ROUGH THEN STALLS AND POWER STEERING CUTS OUT, LOCKS UP ON THE ROAD. WHEN RESTARTED IT STALLS AGAIN SEVERAL TIMES. VERY DANGEROUS ON THE HIGHWAY IN A HEAVY TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100326June 7, 2018
STEERING
STEERING WHEEL WAS MAKING A POPPING NOISE WHEN TURNING. WHILE DRIVING ON THE INTERSTATE A BOLT AND WASHER FELL ONTO THE FLOOR LANDING RIGHT NEXT TO MY FOOT. TOOK IT IMMEDIATELY TO THE DEALERSHIP AND IT WAS DISCOVERED THAT IT WAS A STEERING COLUMN BOLT THAT HAD FELL OUT. THE DEALERSHIP REINSTALLED THE BOLTS AND HAD TO RE-TORQUE THE REST OF THE STEERING COLUMN BOLTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100260June 6, 2018
ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
TL* THE CONTACT OWNS A 2009 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE CONTACT ATTEMPTED TO RESTART THE ENGINE, BUT WAS UNSUCCESSFUL. THE CONTACT STATED THAT THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS LATER TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT FAILURE CODE: CU10001 FOR THE POWERTRAIN CONTROL MODULE WAS NOT RECEIVING CONNECTION. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099469June 4, 2018
ENGINE, VEHICLE SPEED CONTROL
ENGINE STALLS ALL A SUDDEN WHILE DRIVING, THEN THE DASHBOARD SENSOR LIGHTS COME ON LIKE THE ENGINE LIGHT THE ETC LIGHT AND THE ESP LIGHT. YOU DO NOT CURRENTLY HAVE A RECALL ON MY VIN#, BUT I BELIEVE THIS TO BE A RECALL ISSUE. PLEASE INVESTIGATE THIS BEING I NEED TO HAVE THIS FIXED. PRETTY PLEASE AND THANK YOU FOR YOU TIME!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099521June 4, 2018
ENGINE
THE ENGINE BEGINS SMOKING DUE TO THE FAILURE OF TRANSMISSION COOLERS. METAL SHAVINGS WERE FOUND IN TRANSMISSION FLUIDS, WITH A POOR EXPLANATION AS TO THEIR SOURCE OR THE CAUSE. TECHNICIANS WERE ONLY ABLE TO EXPLAIN THAT THE METAL OF THE COOLER ITSELF WAS DETERIORATING. THE TRANSMISSION COOLER WAS REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099572June 4, 2018
ENGINE
MY JEEP CONSTANTLY STALLS WHEN DRIVING IT. I CAN BE AT A STOP LIGHT AND BEGIN TO ACCELERATE ONCE IT TURNS GREEN AS SOON AS I START MOVING IT STALLS. IF I'M ON THE HIGHWAY AND TRY TO SPEED UP TO PASS SOMEONE IT STALLS. I HAVE HAD SO MANY ISSUES WITH THIS JEEP AFTER PURCHASING IT WITH 9,000+ MILES ON IT IN 2015. I WAS DRIVING IT ON THE NJ TURNPIKE WHEN IT COMPLETELY STOPPED ACCELERATING. MY YOUNGEST DAUGHTER WAS IN THE CAR AND IT FRIGHTENED BOTH OF US AS ON COMING CARS WERE DODGING US. I TOOK IT BACK TO THE DEALER AND WAS TOLD IT WAS A FUSE. THE FUSE BLEW AGAIN WHILE DRIVING ON THE SAME HIGHWAY. I'VE HAD TO REPLACE THE TIE RODS, THE BRAKES THE ROTORS ALL FOUR TIRES FUSES ALTERNATOR AND NOW A BRAKE SWITCH. THE JEEP STALLS WHILE DRIVING AND I HAVE TO LOOK AT THE DASHBOARD TO MAKE SURE IT'S STILL ACCELERATING SO THAT I DON'T HAVE A SCARE LIKE I DID THE TIMES WHEN THE FUSES BLEW. I'VE WRITTEN SEVERAL LETTERS TO THE CORPORATE OFFICE IN REGARDS TO HAVING SO MANY ISSUES AND BASICALLY I WAS TOLD THAT I DRIVE THE JEEP TOO MUCH. FIRST OF ALL I THOUGHT PEOPLE BOUGHT VEHICLES TO DRIVE THEM. IN ANY EVENT I WAS TOLD TO READ THE CONSUMER REPORT ON THIS VEHICLE AND REALIZED THE STALLING MAY NOT BE FROM THE FUSES AND WHATEVER MAKES THEM BLOW OUT. WHEN ASKED ABOUT THE FUSES IN THE BEGINNING ONE OF THE MAINTENANCE PERSONNEL SAID TO ME A CAR IS A MACHINE AND SOMETIMES MACHINES DON'T OPERATE THE WAY THEY SHOULD. I PRETTY MUCH GAVE UP ON THAT PLACE AND JEEP AS A WHOLE. I PURCHASED A LEMON AND CHRYSLER JEEP DODGE COULDN'T CARE ANY LESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099284June 2, 2018
ENGINE, FUEL/PROPULSION SYSTEM
OUR 2007 JEEP COMPASS HAS BEEN STALLING COMPLETELY (ENGINE SHUTS OFF) SHORTLY AFTER WE FILL UP THE GAS TANK. THIS ISSUE HAS BEEN OCCURRING FOR AROUND ONE YEAR. IT HAS HAPPENED WHILE DRIVING OR STOPPED AT A TRAFFIC LIGHT, LESS THAN A MILE FROM THE GAS STATION, USUALLY WITHIN A FEW MINUTES OF PUMPING THE GAS. WE FEAR FILLING UP THE TANK TO THE TOP BECAUSE THE CAR HAS STALLED IN LANES OF TRAFFIC. IN THE BETTER CASES, IT STALLS AT A RED LIGHT. THIS IS A DANGEROUS SITUATION. WE WERE ENCOURAGED TO FILE THIS REPORT AFTER CORRESPONDING ONLINE WITH OTHER JEEP OWNERS WHO EXPERIENCED THIS EXACT SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099342June 2, 2018
STRUCTURE:BODY, STEERING, SUSPENSION
THIS HAS BEEN A KNOWN PROBLEM A LOT ( WHEN I GOOGLED IT ). THIS IS 100% GOING TO GET SOMEONE HURT OR MULTIPLE HURT !!! THE FRONT CROSS MEMBER AND FRONT SUB FRAME IS TOTALLY RUSTED OUT TO THE THE POINT OF AFFECTING ( STEERING AND STABILITY ) !!! WHAT ARE YOU GUYS WAITING FOR ???????? SOMEONE IS GOING TO GET HURT WITH THIS SERIOUS SAFETY ISSUE !!!!!!!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099016May 31, 2018
FUEL/PROPULSION SYSTEM
WHEN THE GAS TANK IS FILLED/TOPPED OFF THE CAR RANDOMLY STALLS WHILE DRIVING. THE CAR STEERING LOCKS UP AND IS VERY DANGEROUS IN TRAFFIC. IT HAPPENS UNTIL THE GAS TANK IS LESS THAN FULL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099021May 31, 2018
STRUCTURE:FRAME AND MEMBERS, SUSPENSION
TL* THE CONTACT OWNS A 2008 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A MODERATE VIBRATION AND STALLED WHILE BEING OPERATED AT 20 MPH. THE WHEELS DETACHED FROM THE VEHICLE AFTER IT STALLED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. PRIOR TO IT BEING TOWED, THE TOW TRUCK TECHNICIAN INFORMED THE CONTACT THAT THE FRAME SEPARATED FROM THE VEHICLE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099044May 31, 2018
AIR BAGS, SEAT BELTS
VEHCILE WAS INVOLVED A A 50 MPH FRONT END COLLISION WITH A GUARD RAIL ON A STATE HIGHWAY. THE VEHICLE SUFFERED EXTENSIVE FRONT END DAMAGE. THE AIRBAGS DID NOT DEPLOY AND THE DRIVER'S SEAT BELT DID NOT LOCK UP.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11099080May 31, 2018
ELECTRICAL SYSTEM
WHILE IN MOTION, I NOTED A TRANSMISSION TEMP WARNING LIGHT, AND A TRACTION CONTROL LIGHT, WHILE MY CAR WENT INTO A NEUTRAL LIKE STATE, WHICH THE MANUAL STATES IS A SAFETY MODE. DIAGNOSTICS INDICATED A COMMUNICATION ERROR, AND IT WAS INDICATED I NEEDED A NEW TIPM MODULE. I HAD THIS REPLACED AT A JEEP DEALER. AFTER REPAIR, I CONTINUED TO INTERMITTENTLY GET THE TRACTION CONTROL LIGHT, BUT WITH NO CHANGE TO VEHICLE PERFORMANCE. BACK TO SHOP, DIAGNOSIS INDICATED COMMUNICATION ERROR. WHILE IN MOTION AGAIN, CHECK ENGINE, TRANSMISSION TEMP AND TRACTION CONTROL ILLUMINATED, AND I LOST ALL POWER. BACK TO SHOP, CONTINUE TO HAVE COMMUNICATION ERROR. ALL OTHER DIAGNOSTICS ARE FINE. MECHANIC NOTED THIS IS COMMON AMONG THIS MAKE/MODEL. I PERFORMED RESEARCH AND NOTED MANY SIMILAR COMPLAINTS REGARDING TIPM MODULE. I FOUND THAT CHRYSLER HAD RECALLED SAME PART ON DURANGO AND GRAND CHEROKEE, BUT NOT OTHER MODELS. THIS IS UNACCEPTABLE AND UNSAFE. I HAVE SPENT A GREAT DEAL OF MONEY ON AN ISSUE THE MANUFACTURER IS AWARE OF. MY VEHICLE IS STILL NOT FUNCTIONAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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