Jeep Compass Complaints

4,014 consumer complaints on file.

#11112920July 22, 2018
POWER TRAIN, VEHICLE SPEED CONTROL
I WAS STOPPING AT A STOP SIGN. I WENT TO GIVE THE CAR GAS AND IT SPIT AND SPUTTERED. CARS IN THE NORTHBOUND LANE HAD TO TAKE THE GRAVEL OR THEY WOULD HAVE HIT ME. I TOUCHED THE GAS AND THEN THE GAS PEDAL STUCK. IT WAS 55MPH HWY AND I WAS ALREADY AT 65MPH. I WAS GOING TO RUN INTO THE TRAFFIC OR TAKE THE DITCH. I TRIED SHIFTING INTO NEUTRAL AND IT WOULD NOT. I HIT THE GRAVEL AND PUT ON THE BRAKES. I FINALLY BROUGHT CAR TO A STOP. PUT CAR IN PARK AND TRIED TO SHUT CAR OFF. IT WOULD NOT.WENT TO TAKE FOOT OFF BRAKE AND THE RPM'S NEEDLE WAS BURIED. THE ENGINE WAS RACING. I PUSHED BOTH THE BRAKE AND GAS PEDAL SEVERAL TIMES AND THE CAR FINALLY SHUT DOWN. THERE WERE LIGHTS ON THE DASH ON AN A! AND THE CHECK ENGINE LIGHT. MY SON IN LAW CAME TO PICK ME UP CAUSE CAR HAD TO BE TOWED. WE LOOKED AT GAS PEDAL AND BRAKE. NOTHING SEEMED WRONG. I HAD IT TOWED TO THE DEALER 78 MILES AWAY. ABSOLUTELY HORRIBLE EXPERIENCE. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112843July 21, 2018
FUEL/PROPULSION SYSTEM
CAR STALLS AFTER FILLING THE GAS TANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112303July 19, 2018
SUSPENSION
RUSTED OUR SUBFRAME AND SPRING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112341July 19, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE PARKING, THE VEHICLE WAS SHIFTED INTO REVERSE; HOWEVER, INSTEAD OF TRAVELING BACKWARDS, THE VEHICLE WENT FORWARD. AS A RESULT, THE CONTACT'S VEHICLE STRUCK A PARKED VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOT MADE OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 46,000. THE VIN WAS NOT PROVIDED. *TT CONTACT STATES THIS IS THE SECOND OCCURENCE. *TT
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11111539July 16, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2017 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED AND SEVERAL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO SOUTH OAK JEEP, DODGE, CHRYSLER, AND RAM (4550 W LINCOLN HWY, MATTESON, IL 60443, 708-747-7950) WHERE IT WAS DIAGNOSED THAT THE COMPUTER NEEDED TO BE UPDATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE WARRANTY HAD EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111101July 13, 2018
FUEL/PROPULSION SYSTEM
WITHIN 2 MINUTES AFTER PUMPING GAS CAR STALLS AND STEERING WHEEL LOCKS AND CAR SHUTS OFF. THIS HAPPENS AT ANY SITUATION AFTER PUMPING WHETHER STATIONARY, IN MOTION, ON A CITY STREET OR A HIGHWAY, TURNING. THIS HAS HAPPENED ON MULTIPLE OCCASIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111252July 13, 2018
ENGINE
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DRIVING 70 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO STRAUB CHRYSLER DODGE JEEP RAM (1502 WHEELING AVE, GLEN DALE, WV 26038) WHERE IT WAS DIAGNOSED THAT THE CAMSHAFT NEEDED REPLACEMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110453July 10, 2018
STRUCTURE:BODY
SEVERE CORROSION OF CROSSMEMBERS & INCOMPLETE DEALER SERVICING OF ISSUE. A TSB # 23-012-14 ISSUED 5/19/2014 EXTENDED COVERAGE OF CROSSMEMBERS TO UNLIMITED MILEAGE & 10 YEARS. DEALER REPLACED FRONT CROSSMEMBER 02/2017 WITHIN COVERAGE PERIOD BUT CLAIM CONDITION AT TIME OF REAR CROSSMEMBER DIDN'T ALSO WARRANT REPLACEMENT DESPITE LACK OF METAL STRUCTURE TO WALLS OF CROSSMEMBER AND HAVE DECLINED TO EXTEND REPAIR TO AN OBVIOUSLY LONG EXISTING PROBLEM OF REAR CROSSMEMBER CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110441July 10, 2018
ELECTRICAL SYSTEM
I MY JEEP WAS IN MOTION WHEN ALL OF A SUDDEN IT ACTED LIKE IT WAS GOING TO STALL OUT AND THEN DID NOT LET ME GO OVER 34 MILES ! MY CHECK ENGINE LIGHT CAME ON AND A RED LIGHT WITH THE LIGHTNING BOLT CAME ON ! TOOK IT TO DEALER THEY SAID IT'S BECAUSE I NEED AN OIL CHANGE ! GOT OIL CHANGED JUST TO PROVE IT WASN'T BECAUSE OF THAT AND THEN THE DAY AFTER MY PARKING BREAK CAME ON AFTER PULLING AWAY FROM A STOP SIGN AND WAS ALMOST HIT BY A SEMI !!! TOOK IT TO THE DEALER LAST MONTH FOR THE SAME THING AND THEY JUST KEEP SAYING IT'S BECAUSE OF DIFFERENT PROBLEMS LIKE A SOFTWARE UPDATE ! BUT THE CODES AS WHAT THEY ARE SAYING DON'T MATCH ! IT'S PUT ME AND MY CHILD IN DANGER !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110287July 9, 2018
STRUCTURE:BODY
I EXPERIENCED A TIRE BLOWOUT ON I-70 WHILE TRAVELING AT 60MPH. FORTUNATELY, NO CARS WERE AROUND AT THE TIME OR IT COULD HAVE KILLED ME OR CAUSED SERIOUS HARM TO MY CAR OR ANOTHER. I HAVE BEEN STRUGGLING WITH TIRE ISSUES FOR SOME TIME, BUT THEY COULD NOT FIGURE OUT WHY. I HAVE HAD A PREVIOUS BLOWOUT AS A RESULT OF THE INSIDE EDGES OF THE TIRES WEARING OUT TOO QUICKLY. AFTER HAVING MY CAR TOWED TO A TIRE SHOP DURING THIS INCIDENT, THEY INFORMED ME THAT THE REAR SUBFRAME IS RUSTED THROUGH AND CAUSING THE TIRES TO WEAR ON THE INSIDE EDGES. THEY STATED THE FRAME WILL NEED TO BE REPAIRED OR REPLACED BEFORE AN ALIGNMENT CAN EVEN BE MADE. THEY RECOMMENDED I GET IT REPAIRED AS SOON AS POSSIBLE SINCE IT IS UNSAFE. . THEY ALSO TOLD ME TO CHECK WITH JEEP ON RECALLS. I HAVE CALLED JEEP THREE TIMES NOW. THEY STATED THEY WERE AWARE OF AN ISSUE AND THEY HAD EXTENDED A WARRANTY ON IT BUT I WAS OUT OF THAT WARRANTY WHICH EXPIRED LAST YEAR. THEY ORIGINALLY SAID THAT IT IS POSSIBLE THEY WOULD FIX IT OUT OF WARRANTY, BUT I WOULD NEED TO GET AN APPOINTMENT AND FOLLOW UP WITH THEM. I CALLED THEM BACK AFTER THE LOCAL SHOP REFUSED TO HELP ME. THEY STATED THAT I HAD TO HAVE A DIAGNOSTIC TEST DONE. I TOLD THEM I WAS UNHAPPY WITH THIS SINCE I DIDN'T FEEL I SHOULD HAVE TO PAY FOR THIS AND DRIVE AN UNSAFE CAR TO THE DEALERSHIP WHICH IS NOT CLOSE TO ME. THEY THEN INFORMED ME THAT THEY ARE ACTUALLY NOT GOING TO HELP ME AT ALL BECAUSE THE WARRANTY IS EXPIRED. THIS IS A HUGE SAFETY ISSUE AND I HAVE FOUND DOZENS OF COMPLAINTS ONLINE. PLEASE TELL ME WHY THIS IS NOT A RECALL. I COULD HAVE EASILY BEEN KILLED BY THIS ISSUE. I HAVE HAD NEAR MISSED FROM BLOWOUTS TWICE NOW, WHICH I NOW KNOW WERE A RESULT OF THIS. FURTHERMORE, THIS IS A VERY EXPENSIVE REPAIR AND BUYERS DJOUKD BE MADE AWARE BEFORE PURCHASE. THIS SHOULD BE A RECALL WITH ALL EXPENSES COVERED. I AM REALLY UPSET THAT IT IS NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110366July 9, 2018
UNKNOWN OR OTHER
TODAY WHILE LEAVING A DRIVE THRU MY CAR STALLED AND THEN WENT BACK TO NORMAL, I PULLED INTO A PARKING SPACE 20 SECONDS AFTER LEAVING THE DRIVE THRU WINDOW AND PUT MY FOOT ON THE BREAK. ABOUT 5 SECONDS AFTER THAT MY CAR HAD JUST DIED. I PUT IT IN PARK, AND TURNED IT BACK ON AND IT STARTED UP WITH NO ISSUES AND I DROVE HOME WITH NO ISSUES (ABOUT 20 MILES FROM MY HOME). THIS HOWEVER IS NOT THE FIRST TIE BUT THE THIRD TIME IN LESS THEN A MONTH OF OWNING IT. THE FIRST TWO TIMES HAPPENED AFTER I FILLED MY CAR UP COMPLETELY WITH FUEL. TODAY MY CAR WAS BETWEEN ONE QUARTER AND HALF TANK. I HAD NO CHECK ENGINE LIGHTS ON EITHER. THE CAR SEEMS TO ACTUALLY DIE WHENEVER I AM AT A COMPLETE STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110170July 9, 2018
ENGINE
TL* THE CONTACT OWNS A 2011 JEEP COMPASS. WHILE DRIVING AT AN UNKNOWN SPEED, THE ENGINE COOLING SYSTEM WARNING INDICATOR ILLUMINATED. THE CONTACT SHIFTED INTO NEUTRAL AND THE HEATING SYSTEM HAD TO BE TURNED ON IN ORDER FOR THE WARNING INDICATOR TO TURN OFF. THE FAILURE RECURRED EVERY 200 MILES. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110175July 9, 2018
PARKING BRAKE
HAS THE CAR 38 DAYS AND IT STALLED ON ME IN TRAFFIC: WOULDN'T SHIFT GEARS AND STATED THAT PARKING BRAKE WAS ENGAGED. HAD IT TOWED. BAD TCM. WAITED 3 WEEKS FOR PART. REPLACED. PICKED UP 4 WEEKS LATER AND HAD IT FOR TWO DAYS AND IT HAPPENED AGAIN WHILE IN TRAFFIC. HAD IT TOWED AGAIN. TWICE MY LIFE HAS BEEN PUT IN DANGER. I WAS IN MOTION TWICE AT 50MPH WHEN IT JUST ENGAGED THE PARKING BREAK AND SHUT DOWN ENTIRELY. CHECK ENGINE LIGHT, BRAKE LIGHT, TRACK LIGHT, EVERY LIGHT YOU CAN THINK OF CAME ON AND THE CAR TOTALLY SHUT DOWN, WOULD NOT RESTART, WOULD NOT SHIFT GEARS FOR TOW TRUCK, NOTHING. HAPPENED TWICE. 6/8/2018 AND 7/7/2018
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110124July 8, 2018
SEATS
THIS WEEK THE ACTIVE HEAD REST DEPLOYED OVERNIGHT WHILE PARKED IN THE DRIVE ON MY 2014 JEEP COMPASS. AFTER INSPECTING IT I NOTICED THAT THE PLASTIC TABS THAT HOLD THE HEADREST IN PLACE WERE BROKEN. THERE IS ONLY 47000 MILES MEANING IT IS NO LONGER UNDER WARRANTY AND THE REPAIR IS VERY COSTLY. I KNOW THIS IS A COMMON AND DANGEROUS PROBLEM WITH MANY JEEP VEHICLES AND THIS REALLY NEEDS TO BE ADDRESSED AND WHY IT HASN'T ALREADY IS BEYOND ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110014July 7, 2018
UNKNOWN OR OTHER
REPLACED FRONT TIE RODS, SWAY BAR LINKS AND PASSENGER SIDE CONTROL ARM 1 YEAR AGO. NOTICED LOTS OF NOISE AND VIBRATION COMING FROM UNDER THE FRONT OF THE CAR. BROUGHT IT TO THE DEALER WAS TOLD IT NEEDED DRIVER SIDE CONTROL ARM AND REAR CONTROL ARMS BUT THE CROSS MEMBER AND SUB FRAME WERE SO RUSTED OUT HE TOLD ME THAT THE VEHICLE WOULD STILL BE UNSAFE TO DRIVE EVEN WITH NEW PARTS. THE COST OF REPLACING THE CROSS MEMBER AND SUB FRAME WOULD MORE THAN EXCEED THE VALUE OF THE VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109627July 5, 2018
POWER TRAIN
IN THE SUMMER OF 2016, THE CVT TRANSMISSION STARTED OVERHEATING. IT WAS A VERY DANGEROUS SITUATION, AS THE CAR WOULD LOSE POWER ON THE HIGHWAY. YOU WOULD HAVE TO COAST TO THE SHOULDER AND SIT THERE FOR 20 MINUTES FOR THE CAR TO COOL DOWN. HOWEVER, WHEN WE WOULD TAKE IT TO THE DEALER IT WOULD NOT SHOW ANY ERROR CODES. THIS HAPPENED MANY TIMES. WE FINALLY TOOK IT TO ANOTHER DEALER AND THEY HAD HEARD OF THIS ISSUE. IT WOULD HAPPEN VERY OFTENON DAYS WITH HIGH OUTSIDE TEMPS. THE OTHER DEALER REPLACED THE CVT TRANSMISSION LAST SUMMER UNDER WARRANTY. HOWEVER, THIS MAY AS SOON AS IT STARTED TO HEAT UP OUTSIDE, IT STARTED AGAIN.AGAIN NO CODES WHEN THEY CHECK. THIS IS HAPPENING EVERY DAY. NOW THE DEALER REFUSES TO HELP. FROM WHAT I HAVE FOUND ON THE INTERNET, THIS ISSUE IS WAY TO COMMON ON THIS TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105408July 3, 2018
FUEL/PROPULSION SYSTEM
AFTER RE-FUELING MY JEEP 2010 JEEP COMPASS UNTIL THE TANK IS FULL (NOT OVER FILLED) THE CAR DRIVES HEAVY; ENGINE STALLS AND ENGINE HAS STOPPED COMPLETELY WHILE IDLING IN TRAFFIC AND AT A INTERSECTION STOP LIGHT ON ROUTE 102 IN LONDONDERRY, NH OFF OF EXIT 4 OFF OF INTERSTATE 93. IT HAS HAPPENED MULTIPLE TIMES AND THE CHECK ENGINE LIGHT BRIEFLY HAS FLICKERED ON, HOWEVER, MY MECHANIC STATED THE WARNING LIGHT DID NOT SHOW IN THE COMPUTERS HISTORY. THUS CAUSING NO WAY TO ACTUALLY DIAGNOSE AND FIX THE PROBLEM. THIS IS DANGEROUS AS I HAD DIFFICULTY RESTARTING THE ENGINE AFTER EACH INCIDENT . HOWEVER, I WAS ABLE TO EVENTUALLY START AND DRIVE(ALTHOUGH WHILE THE GAS TANK IS FULL IT DRIVES HEAVY)THE CAR. IT SEEMS, THAT THE PROBLEM DISSIPATES AFTER USING THE GAS AND IT HAS NOT OCCURRED WHEN THE GAS TANK IS NOT FILLED TO ITS POTENTIAL CAPACITY. THE CAR HAS APPROXIMATELY 83,960 MILES AS OF TODAY, JULY 3RD, 2011. THIS IS A VERY DANGEROUS ISSUE THAT NEEDS TO BE ADDRESSED AND COVERED COST WISE/RECALLED WITH JEEP ACCORDINGLY. THIS HAS ONLY OCCURRED ON A FULL TANK OF GAS WHILE IDLING AT INTERSECTIONS. I KNOW THAT ON THE CAR GURUS WEBSITE MULTIPLE JEEP COMPASS OWNERS AND JEEP OWNERS IN GENERAL HAVE EXPERIENCED THIS SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105150July 2, 2018
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
RADIO (DISPLAY) KEEPS SHUTTING OFF AND TAKES MINUTES TO RECONNECT, BROUGHT INTO DEALERSHIP SAY THEY CANT FIND ANYTHING WRONG WITH IT IT. HAS DONE IT 2 MORE TIMES SINCE THEN. HERE A LOUD NOISE WHEN RUNNING BETWEEN 35PMH-45MPH, BROUGHT INTO DEALERSHIP AND THEY SAID NOISE IS COMING FROM DRIVETRAIN, FOUND STARCASE FOR EXACT CONDITIONS AND ENGINEERING IS WORKING ON A SOULTION, NO DTC'S. WAS SENT ON MY WAY. WE JUST PURCHASED VEHICLE IN MARCH OF 2018. NOT A HAPPY CUSTOMER!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104876June 30, 2018
FUEL/PROPULSION SYSTEM
FILLED GAS TANK. AFTERWARDS ENGINE STALLED IN TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103547June 23, 2018
POWER TRAIN
WHILE AT A COMPLETE STOP, EITHER AT LIGHT OR IN TRAFFIC, MY RPM GAUGE NEEDLE WOULD DROP TO 0 RPMS, HOWEVER MY BATTERY IS STILL ACTIVE. I WILL THEN HAVE TO CYCLE KEY TO TURN VEHICLE BACK ON. THIS ALSO HAPPENED AS VEHICLE WAS MOVING/APPROACHING INTERSECTION WITH TRAFFIC LIGHT. AS I COASTED TO INTERSECTION MY RPMS AGAIN WENT TO ZERO. I THEN RELUCTANTLY WAS ABLE TO TURN STEERING WHEEL (ALTHOUGH LOST POWER STEERING) TO THE RIGHT AND CONTINUED TO COAST ONTO SHOULDER OF ROAD. PUT CAR INTO PARK, CYCLED KEY AND CAR TURNED ON BUT TOOK A SEVERAL SECONDS FOR ENGINE TO TURN OVER. TOOK VEHICLE INTO CHRYSLER DEALERSHIP 3X FOR THIS ISSUE AND THEY COULDN'T FIND PROBLEM AND COULDN'T DUPLICATE IT WHILE DRIVING IT FOR A FEW DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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