Jeep Compass Complaints

4,014 consumer complaints on file.

#11120716August 17, 2018
UNKNOWN OR OTHER
MY 2011 JEEP COMPASS ENGINE LIGHT CAME ON AND I STARTED TO LOSE POWER ON THE HIGHWAY. I HAD TO COAST TO THE SIDE OF A SMALL MEDIAN STRIP AND WAS LATER TOWED TO THE NEAREST MECHANIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120422August 16, 2018
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2012 JEEP COMPASS. WHILE DRIVING 75 MPH, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER AND THE TRANSMISSION OVERHEATING WARNING INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120028August 15, 2018
UNKNOWN OR OTHER
MY CAR WHICH IS AUTOMATIC , WHILE DRIVING ALL OF SUDDEN I FEEL IT HAS SHIFTED GEAR. LIKE WHILE DRIVING IN NORMAL (D) MODE II FEEL THE GEAR HAS SHIFTED TO NEUTRAL (N) OR AS IF I AM DRIVING STEEP UPHILL AT THE SPEED OF 60 MILES AND ENGINE SLOWS DOWN THE SPEED AND MAKES VERY LOUD NOISE. I HAVE READ ONLINE OVER 100 PEOPLE HAVE POSTED SAME ISSUES. I TOOK THE ISSUE TO JEEP DEALER IN PARAMUS NJ , THEY CHARGED ME $400 TO CHECK AND TOLD ME GO HOME THERE IS NOTHING WRONG. WOW ! ( FYI, I HAVE PUT THE DATE OF 1/1/18 BUT THIS HAS BEEN HAPPENING FOR OVER A YEAR AND IT HAPPENS OFTEN ) I JUST DON'T HAVE MONEY TO FIGHT AND GET THIS ISSUE SORTED OUT. THERE IS SOMETHING HORRIBLY WRONG HOW JEEP'S ARE MADE, BRING ME BACK TO THE DAYS WHEN AMERICAN'S CAR HAD BAD REPUTATION AND THE SAME ISSUE IS COMING BACK. PROFITS OVER SAFETY MUST BE THE MOTTO OF CHRYSLER CORP. WHAT A SHAME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120055August 15, 2018
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2015 JEEP COMPASS. THE CONTACT STATED THAT THERE HAD BEEN A PROGRESSING FAILURE WITH A LEAK COMING FROM THE SUNROOF. THE VEHICLE WAS NOT INSPECTED OR DIAGNOSED BY A DEALER AS OF YET. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120070August 15, 2018
VEHICLE SPEED CONTROL
CRUISE CONTROL DID NOT DISENGAGE IN A DANGEROUS SITUATION. CRUISE CONTROL WAS ON GOING DOWN I-20 INTERSTATE NEAR SHREVPORT LOUISANA,,, COMING AROUND A CURVE I NOTICED ALL TRAFFIC HAD STOPPED,BOTH LANES DUE TO SOME TYPE CONSTRUCTION AND AS I TRIED TO BRAKE,,,THE CRUISE CONTROL WOULD NOT DISENGAGE WITH MY EMERGENCY BRAKING ,,,I HAD TO GO INTO THE SIDE DITCH AND FINALLY PUT THE TRANSMISSION IN NEUTRAL TO STOP ! EXTREMELY DANGEROUS IN WHICH MYSELF AND WIFE COULD HAVE BEEN EASILY KILLED.! LATER,ON CHECKING THE INTERNET TO SEE IF THIS WAS A CONDITION OTHER JEEP COMPASS OWNERS HAD HAD,,,,I FOUND 'RECALLS' ON OTHER JEEP PRODUCTS ' NOTIFYING OTHER JEEP OWNERS OF JEEP CHEROKEE, JEEP GRAND CHEROKEE, AND JEEP WRANGLERS' SPECIFICALLY WITH PROBLEMS OF JEEP CRUISE CONTROLS NOT DISENGAGING' ,,,,BUT NO RECALLS ON JEEP COMPASS',,,, WHICH I HAD JUST HAD THAT SAME EXTREMELY DANGEROUS SITUATION HAPPEN ! ( I WAS GOING HIGHWAY SPEED AT 70 MPH WHEN I HIT MY BRAKES TRYING TO STOP IN AN EMERGENCY SITUATION AND I COULD NOT OVERCOME THE STUCK CRUISE CONTROL TO STOP AND HAD TO TAKE EVASIVE ACTION LEAVING THE HIGHWAY TO THE DITCH AT 70 MPH AND STILL WOULDN'T STOP TILL I PLACED THE AUTO IN NEUTRAL AND ALLOWED ME TO STOP )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120074August 15, 2018
ENGINE
TL* THE CONTACT LEASED A 2018 JEEP COMPASS. WHILE DRIVING 5 MPH, THE BRAKE PEDAL WAS APPLIED AND THE VEHICLE SHUT DOWN, RESTARTED, AND SPONTANEOUSLY ACCELERATED. AS A RESULT, THE VEHICLE CRASHED INTO A BRICK POLE. THE "STOP SWITCH NOT ENGAGED" WARNING INDICATOR ILLUMINATED. THE CONTACT SUSTAINED UNKNOWN INJURIES, WHICH DID NOT REQUIRE MEDICAL ATTENTION. POLICE REPORT NUMBER: 180800401 WAS FILED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (VATLAND CHRYSLER DODGE JEEP RAM, 855 SOUTH US HIGHWAY 1, VERO BEACH, FL 32962, (855) 859-5987), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: [XXX]. THE FAILURE MILEAGE WAS 810. *DT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT UPDATED 10/2/18*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11119481August 12, 2018
STRUCTURE:BODY
THE FRONT CROSS MEMBER IS RUSTED OUT TOTALLY. CANNOT BE DRIVEN VERY UNSAFE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118493August 8, 2018
ENGINE
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING 45 MPH, THE VEHICLE STALLED AND THE OIL PRESSURE LOW WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MIKE RIEHL'S ROSEVILLE CHRYSLER DODGE JEEP RAM (25800 GRATIOT AVE, ROSEVILLE, MI 48066, 586-859-2500) WHERE IT WAS DIAGNOSED THAT THERE WAS EXCESSIVE OIL CONSUMPTION. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118583August 8, 2018
STRUCTURE:BODY
STARTED HEARING A LOT OF NOISES IN THE FRONT END, TOOK IT TO MY LOCAL MECHANIC. HE SAID THE FRONT CROSS MEMBER WAS RUSTED IN 2, WHICH WAS CAUSING EVERYTHING TO ROCK. NOT SAFE TO DRIVE. HE SAID THIS HAS BEEN AN ONGOING PROBLEM FOR A LONG TIME WITH CHRYSLER PRODUCTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118640August 8, 2018
ENGINE
2016 JEEP COMPASS RECALL - THE POWER AND ENGINE LIGHT COMES ON AND THE CAR LOSES POWER. I HAVE TO CUT IT OFF AND RESTART. THE ENGINE LIGHT STAYS ON FOR A WHILE AND AFTER A COUPLE OF ENGINE STARTS, THE LIGHTS GO OFF. WHEN IT LOSES POWER, PUSHING ON THE GAS, THE CAR DOESN'T GET ANY POWER TO MOVE FORWARD. IT'S ONLY COASTING ALONG. THIS HAS HAPPENED ON THE HIGHWAY AND IN THE CITY. IT DOESN'T MATTER WHAT SPEED I AM GOING. VERY SCARY, I HAVE TO PULL OVER ON THE HIGHWAY TO TURN OFF THE IGNITION AND TURN IT BACK ON TO CONTINUE. I'M AFRAID EVENTUALLY IT WON'T TURN BACK ON. IT STARTED HAPPENING AROUND MAY 2018. JUST PURCHASED THE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118140August 6, 2018
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE TRAVELING APPROXIMATELY 70 MPH WITH THE CRUISE CONTROL ACTIVATED, THE DRIVER ATTEMPTED TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL; HOWEVER, THE CRUISE CONTROL DID NOT DEACTIVATE. THE DRIVER SHIFTED INTO THE NEUTRAL POSITION TO STOP THE VEHICLE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118146August 6, 2018
ENGINE
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE DEALER (1ST CHOICE MOTORS, 4799 S AMHERST HWY, MADISON HEIGHTS, VIRGINIA 24572, (434) 455-8110) TEST DROVE THE VEHICLE, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000. *TT *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115828August 5, 2018
ELECTRICAL SYSTEM, ENGINE, STEERING
WHILE DRIVING MONTHS AGO MY CAR LOST ALL CONTROL OF THROTTLE, ALL CONTROLS SHUT DOWN, AND I BARELY MADE IT TO THE SIDE OF THE ROAD. GOT THE CAR CHECKED, IT APPEARED TO BE THE THROTTLE BODY SENSOR. HAD THE SENSOR COMPLETELY REPLACED, IT HAS BEEN 4 MONTHS SINCE REPLACEMENT, AND THIS MORNING WHILE DRIVING AROUND A CURVE THE CAR LOST ACCELERATION, ALL CONTROLS SHUT OFF, AND MY STEERING WHEEL LOCKED UP, CAUSING ME TO BE STUCK IN THE MIDDLE OF A SHARP CURVE IN THE MIDDLE OF THE ROAD. I TURNED THE IGNITION TO OFF AND RESTARTED THE VEHICLE AND IT STARTED UP AND DROVE FINE. I ALSO HAVE HAD AN ISSUE WHEN ACCELERATING WHERE IT HAS A HARD TIME CHANGING GEARS, AND IT GIVES A SLIGHT JERKING IN THE THROTTLE WHERE IT WON'T CHANGE. THIS MORNING AFTER MY INCIDENT THE CAR HAS STARTED VIBRATING WHILE IN DRIVE AND IDLES AT 1000 RPM. WHEN I PUT THE CAR IN NEUTRAL THE VIBRATION STOPS, BUT IMMEDIATELY STARTS BACK ONCE I REMOVE IT OUT OF NEUTRAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115789August 5, 2018
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
THE AUTO START STOP HAS MALFUNCTIONED SO MANY TIMES NOW I'VE LOST COUNT. I'VE HAD THE JEEP FOR 6 MONTHS. IT STARTED THE FIRST WEEK. THE CHECK ENGINE LIGHT COMES ON AND GOES OFF AND THE START/STOP ISSUE LIGHT DOES THE SAME. I'VE HAD IT IN AND THEY JUST CLEAR THE ERROR MESSAGES AND SEND ME ON MY WAY. VERY FRUSTRATING! THE ENGINE HAS TURNED OFF COMPLETELY AND HAD DIFFICULTY COMING BACK ON MULTIPLE TIMES AT STOP SIGNS AND STOP LIGHTS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115608August 3, 2018
ENGINE
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE DRIVING 25 MPH, THE VEHICLE INTERMITTENTLY STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115627August 3, 2018
AIR BAGS
TAKATA RECALL - 12.21.17, TOOK MY VEHICLE TO NISSANI BROS JEEP, DODGE, CHRYSLER AT 5750 MESMER AVE B, CULVER CITY, CA 90230 WHERE I ORDERED THE RECALL PARTS. THEY PROCESSED MY RECALL AND I PICKED UP MY CAR A WEEK LATER. I RECEIVED A NOTICE THAT THERE WAS STILL AN OPEN RECALL ON MY CAR, AND I THOUGHT THAT THAT MAY BE A DELAY. I JUST RECEIVED ANOTHER RECALL NOTICE, AND CALLED THEM TO CLARIFY THAT THEY HAD IN FACT FIXED THE RECALL, ONLY TO FIND OUT THAT THEY HAD NOT. I SPOKE WITH A TECHNICIAN WHO SAID THAT THEIR RECORDS AT FIRST INDICATED THAT IT HAD BEEN COMPLETED, BUT UPON FURTHER INSPECTION, THE RECALL HAD NOT BEEN COMPLETED AND I HAVE SINCE DRIVEN OVER 1K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115428August 2, 2018
SEATS
MY TEENAGE DAUGHTER WAS RETURNING HOME FROM WORK ON A BUSY CITY STREET WHEN SHE WAS STARTLED BY A LOUD ABRUPT NOISE. SHE LOOKED OVER AND SAW THE PASSENGER-SIDE ACTIVE HEAD RESTRAINT HEADREST HAD SHOT OUT. QUITE SHAKEN, SHE ARRIVED HOME TO TELL ME SOMETHING HAD HAPPENED IN THE CAR. UPON EXAMINATION OF THE HEADREST, IT WAS CLEAR THAT IT HAD NOT 'DEPLOYED' OR 'TRIGGERED.' THE CLAMPS THAT ARE SUPPOSED TO RELEASE THE BAR WHEN DEPLOYING WERE STILL IN PLACE, HOLDING THE BAR. INSTEAD, THE PLASTIC THAT HOLDS THE BAR IN PLACE HAD BROKEN, ALLOWING THE HEADREST TO VIOLENTLY SHOOT OUT. FORTUNATELY, NO ONE WAS IN THAT SEAT AT THE TIME. AND EVEN MORE FORTUNATELY, IT DID NOT HAPPEN ON THE DRIVER'S SIDE WHILE MY DAUGHTER WAS DRIVING, AS THE RESULTS COULD HAVE BEEN CATASTROPHIC. I CALLED THE JEEP CUSTOMER SERVICE NUMBER, THINKING THAT THEY WOULD HELP REMEDY THE SITUATION AND WANT TO KNOW THAT THIS CAN HAPPENED. TO MY DISMAY, THEY SAID THERE WAS NOTHING THEY WOULD DO. I WAS TOLD TO TAKE IT TO THE NEAREST JEEP DEALERSHIP AND PAY TO HAVE IT REPAIRED. NATURALLY, I WAS STUNNED AT THEIR INDIFFERENCE TO SUCH A SERIOUS FLAW IN THEIR VEHICLE. A WRITTEN MESSAGE TO JEEP WAS NEVER RESPONDED TO. I CALLED A JEEP DEALERSHIP, BUT THEY TOLD ME TO CALL JEEP. CLEARLY WHAT HAPPENED TO THE HEADREST SHOULD NOT HAVE. IT SEEMS THERE IS A FLAW IN THE DESIGN THAT ALLOWED THIS HAPPEN. I ONLY HOPE JEEP TAKES RESPONSIBILITY FOR THIS PROBLEM AND ADDRESSES IT BEFORE SOMEONE IS SERIOUSLY INJURED'OR WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114425July 29, 2018
STRUCTURE:BODY
THE REAR END WAS MAKING A CLUNKING NOISE. TOOK IT INTO A MECHANIC WHO INFORMED ME THE REAR FRAME WAS RUSTED THROUGH AND WAS CLOSE TO BREAKING. HE HAD TO SECURE THE REAR END TO THE FRAME WITH RATCHET STRAPS TO ALLOW ME TO DRIVE IT TO A MECHANIC WHO COULD FIX IT. ONLY ONE BOLT SECURED THE REAR END TO THE FRAME IT WAS SO DAMAGED. HAD IT BROKEN OFF WHILE I WAS DRIVING, I PROBABLY WOULD HAVE BEEN SEVERELY INJURED IF NOT KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114041July 27, 2018
VISIBILITY/WIPER
WHEN RUNNING THE AC THE WINDSHIELD INSIDE BECOMES FOOGY AND MAKES OT HARDER TO SEE WHEN DRIVING. CHRYSLER SAYS ITS NORMAL. COULD CAUSE A FATAL ACIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114230July 27, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING MY JEEP IT JUST STALLED ON ME IN THE MIDDLE OF THE CITY ROAD WITH NO WARNING AT ALL THE CAR DOESN'T TURN OFF IT JUST WON'T DRIVE ANYMORE WHEN I PUSH ON THE GAS PEDAL SO I JUST PUT THE CAR IN PARK AND TURN THE CAR OFF AND TURN IT BACK ON AND IT DRIVES IT DOES THIS A LOT TO ME WHILE I AM DRIVING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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