Jeep Compass Complaints

4,014 consumer complaints on file.

#11123161August 29, 2018
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, INTERIOR LIGHTING
THE LIGHTS ON MY INSTRUMENT CLUSTER PANEL ARE NOT ADJUSTABLE WITH THE LIGHT ADJUSTMENT WHEEL. WHEN DRIVING AT NIGHT THE INSTRUMENT CLUSTER IS BRIGHT MAKING IT DIFFICULT TO SEE OUT. (I JUST PURCHASED THE VEHICLE). *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123168August 29, 2018
ENGINE
AT AROUND 5000 MILES MY JEEP WAS ALMOST COMPLETELY OUT OF OIL. I BROUGHT THIS TO THE DEALERS ATTENTION AT THE FIRST OIL CHANGE. BROUGHT THE JEEP BACK AFTER 2000 MILES AND AGAIN IT WAS LOW (ABOUT 2 QUARTS). THE SERVICE TECH ADMITTED IT WAS BURNING OIL BUT WILL NOT REMEDY THE SITUATION BECAUSE IT IS WITHIN SPEC FOR CHRYSLER ( BURNING 1 QUART EVERY 1000 MILES).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123366August 29, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
1 UNABLE TO TURN THE RADIO VOLUME UP OR DOWN. TURNED CAR OFF AND ON. WOULD NOT TURN OFF ACCESSORY MODE. MESSAGE STATING CAR WAS ON. PICTURE TO BE PROVIDED. TURNED ON AND OFF MULTIPLE TIMES. PROBLEM WAS CORRECTED NEXT TIME I STARTED IT. 2 WHILE DRIVING ACCESSORY DEACTIVATED. WOULD NOT TURN ON. PROBLEM CORRECTED ITSELF HOURS AFTER LEAVING IT PARKED. PICTURE OF ERROR MESSAGE TO BE PROVIDED. 3 MY JEEP WAS UNABLE TO STOP AT A YELLOW LIGHT. STOPPED IN MIDDLE OF INTERSCETION, ALMOST A CRASH. RAINY WEATHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122999August 28, 2018
STRUCTURE:BODY, SUSPENSION, UNKNOWN OR OTHER
SEVERE NOISE AND FRAME RUSTED OUT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122347August 25, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
VEHICLE SHUTS DOWN AS I'M DRIVING. PEDALS BECOME HARD AND LIGHTS / WARNINGS COME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121846August 23, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2017 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 65 MPH, THE COMPUTER SYSTEM SHUT OFF WHILE THE VEHICLE WAS STILL RUNNING. THE COMPUTER SYSTEM REBOOTED AND A "STOP THE VEHICLE" WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT VARIOUS OTHER UNKNOWN WARNING INDICATORS ALSO ILLUMINATED. THE CONTACT STOPPED THE VEHICLE AND ALMOST IMMEDIATELY OBSERVED SMOKE OUTSIDE THE VEHICLE FOLLOWED BY FLAMES FROM THE DRIVER'S SIDE OF THE WINDSHIELD. THE CONTACT USED AN INSTRUMENT TO BREAK THE DRIVER'S SIDE DOOR AND ESCAPED FROM THE BURNING VEHICLE. WITHIN TWO MINUTES, THE ENTIRE VEHICLE BECAME ENGULFED IN FLAMES. FIRE AND POLICE REPORTS WERE FILED. THE CONTACT SUSTAINED INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED. THE CONTACT CALLED AN UNKNOWN DEALER WHO DID NOT WANT TO BE INVOLVED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE MATTER WAS REFERRED TO THEIR LEGAL TEAM AND THE INSURANCE COMPANY. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000. *BF *TR *BF OWNER STATES THAT DURING THE EVENT, LOST BRAKING BUT WAS ABLE TO USE THE SHIFTER (ELECTRONIC, POLYSTABLE) TO DOWNSHIFT THE CAR TO SLOW DOWN. OWNER STATES THAT "COMPUTER" REBOOTED, AS IT HAD DONE BEFORE. MOST LIKELY REFERENCING THE VEHICLE'S INFOTAINMENT SYSTEM. OWNER STATES THAT HE USED A GLASS PUNCH TO BREAK THE DRIVERS SIDE WINDOW AND EXIT THE VEHICLE. 12,000 MILES ACCORDING TO THE OWNER. UPDATED 10/30/18 *JB
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11121972August 23, 2018
POWER TRAIN
"TAMARA RECALL" WHERE I TOOK MY CAR THEY SAID THEY COULD NOT FIND WHAT WAS CAUSING THE CAR TO HESITATE ARE TRANSMISSION SLIPPING. THIS HAPPEN WHEN THE CAR WARMS UP AND DOES IT UNTIL YOU REACH ABOUT 50 MILES A HOUR. THE MECHANIC CLEAN TRANSMISSION SCREENS AND CHANGE FLUIDS. STILL DID NOT CORRECT THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121994August 23, 2018
POWER TRAIN
WHEN EVER I AM MOVING OVER 65MPH IN MANUAL TRANSMISSION, THE VEHICLE AUTOMATICALLY SHIFTING GEAR FROM 9 TH TO 5TH GEAR. BECAUSE OF THAT THE VEHICLE MAKING FEARFUL SOUND AND SUDDEN RISE IN ENGINE RPM AND MAKING ME UNCOMFORTABLE DRIVING ON FREEWAYS, BECAUSE OF SUDDEN DOWNGRADING GEAR FROM 9 TO 5 THAT IS KIND OF UNEXPECTED AND UNCONTROLLABLE. I PURCHASED THE CAR VERY RECENTLY AND IT IS NOT MORE THAN 2 MONTHS AND LESSTHAN 3000 MILES SO FAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121575August 22, 2018
SERVICE BRAKES
I PURCHASED MY VEHICLE IN SEPT. 2017. IT HAS ABOUT 12K MILES. RECENTLY WHEN I'M REVERSING OUT OF MY DRIVEWAY THE BRAKES WILL SQUEAK PRETTY LOUD. HAPPENS ALMOST EVERYDAY. I WILL NOTE THIS DOESNT HAPPEN ON FLAT GROUND (MY DRIVEWAY IS AT A SLOPE)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121785August 22, 2018
WHEELS, UNKNOWN OR OTHER
WHILE DRIVING, ESPECIALLY WHEN I GO TO SPEED UP, MY JEEP SPUTTERS AND ALMOST FEELS LIKE IT'S GOING TO STALL ON ME. I'VE TAKEN IT INTO THE DEALERSHIP THAT I BOUGHT IT FROM ABOUT 3 DIFFERENT TIMES. EVERY TIME THEY HAVE TOLD ME THEY DON'T FEEL IT AND THEY CANT FIND ANYTHING WRONG WITH IT. I DON'T KNOW WHAT ELSE TO DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121547August 21, 2018
ENGINE
FIRST OF ALL, THIS IS ONE OF THE MOST COMMON COMPLAINTS OF THE ENTIRE JEEP COMPASS LINE AND IT STILL HAS NOT BEEN RECALLED. MY JEEP COMPASS 2010 STALLS RANDOMLY WHEN I DRIVE AND IS A MAJOR HAZARD. 2 MECHANICS INCLUDING A LOCAL DEALER ARE UNABLE TO DIAGNOSE THE PROBLEM (WHICH IS A COMMON THEME IN ALL OF COMPLAINTS REGARDING THE JEEP COMPASS). IT HAS ALMOST CAUSED AN ACCIDENT SEVERAL TIMES WITH ME (ANOTHER COMMON THEME) AND IT MAY EVENTUALLY TAKE A DEATH FOR IT TO BE ON THE RADAR FOR AN ACTUAL RECALL. IT HAS HAPPENED IN THE DRIVEWAY DRIVING 5MPH OR ON THE HIGHWAY DRIVING 70MPH. IT IS EXTREMELY FRIGHTENING. THERE IS NO WARNING SIGN. THE CAR DRIVES INCREDIBLY WELL WHEN IT IS NOT STALLING. SHAME ON THE NHTSA FOR NOT RECALLING THIS YET. I WILL NEVER PURCHASE A JEEP AGAIN SINCE THERE IS NO SUPPORT FROM THEIR END OR EVEN FROM THE NATIONAL SERVICE HERE. I GOT SCARED THE LAST TIME IT STALLED AND JAMMED MY FINGER ON THE STEERING WHEEL TO STEER IT TO THE SHOULDER ON A HIGHWAY DRIVING 70MPH! THE CAR HAD ABOUT 84K MILES ON IT, BUT THE STALLING HAPPENS ON EVEN THE NEWER MODELS WITH LESS THAN 2,000 MILES DRIVEN!!
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11121191August 21, 2018
EXTERIOR LIGHTING
I HAVE OWNED THIS VEHICLE A LITTLE OVER A YEAR NOW, BOTH FRONT TURN SIGNAL LIGHT COVERS HAVE FALLEN OFF EXPOSING THE TURN SIGNAL LIGHT FIXTURES. BOTH FELL OFF WITH IN A MONTH APART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121226August 21, 2018
SUSPENSION
RE:FRONT FRAME CROSSMEMBER. THESE PARTS WERE INSPECTED AS OK IN 2014 BY DEALER PER THE CHRYSLER WARRANTY EXTENSION LETTER ABOUT FRAME ROT. IN JULY 2018 ROT AND DETERIORATION DISCOVERED BY OWNER THAT WOULD HAVE BEEN THERE PRIOR TO THE WARRANTY EXTENSION EXPIRATION IN JULY 2017. THE WARRANTY EXTENSION PERIOD WAS TOO SHORT AND CHRYSLER SHOULD HAVE HAD THE VEHICLES RE-INSPECTED FOR DETERIORATION THROUGHOUT THE WARRANTY PERIOD. I AM WANTING A FAIR RESOLUTION TO A NOW DANGEROUS SITUATION WITH MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121017August 20, 2018
POWER TRAIN, VEHICLE SPEED CONTROL
I WAS DRIVING THE CAR IN THE FREEWAY ABOUT 70MPH . OUT OF NO WHERE CAR CAN NOT BE ACCELERATED AND LOST ALL POWER. I WAS LUCKY THAT TRAFFIC WAS NOT BAD OTHERWISE I WOULD HAVE GOT OTHER AND MYSELF HURT. CALL JEEP CUSTOMER SERVICE AND THEY ADVISED ME TO PULL OVER AND PUT THE CAR IN NEUTRAL FOR 15-20 MINUTES TO LET THE TRANSMISSION "COOL OFF" AND TO TRY IT AGAIN. TO MY SURPRISED IT WORK. HOWEVER ABOUT AN HOUR LATER SAME THING HAPPEN. I TAKE THE CAR TO MY MECHANIC AND HE ADVISE ME TO GET RID OF THE CAR, HE TOLD ME THAT JEEP KNOWS WELL THAT THIS CARS ARE TRANSMISSION ARE OVERHEATING AND LOSING ALL POWER BUT THEY REFUSE TO MAKE A RECALL AND FIX THE ISSUE. I CAN NOT EXPRESS TO YOU GUYS HOW SCARY IS TO BE DRIVING AND KNOWN THAT AT ANY MINUTES YOUR CAR CAN LOSE ALL POWER AND YOU WILL BE HIT OR KILL. I URGE YOU GUYS TO TAKE THIS INTO CONSIDERATION AND HELP ME AND OTHERS THAT ARE DRIVING THIS CARS TO HAVE JEEP FIX THEM. I CALL JEEP CUSTOMER SERVICE AND ASKED THEM WHY THEY HAVE NOT DONE ANYTHING TO RESOLVE THIS ISSUE, I WAS TOLD THAT ALL SHE CAN DO WAS "DOCUMENT" MY CONCERNS BUT THAT WAS ALL SHE CAN DO. I AM VERY UPSET KNOWING THAT EVEN IF I SPEND THE MONEY TO PUT A NEW TRANSMISSION THIS ISSUE WILL NOT GO AWAY SINCE ALL THIS TRANSMISSIONS ARE DEFECTIVE. PLEASE MAKE JEEP BE RESPONSIBLE FOR THIS MATTER AND HAVE THEM RECALL ALL THE CARS THAT ARE AFFECTED BY THIS ISSUE. OTHERWISE THE PUBLIC IS AT RISK TO HAVE MAYOR ACCIDENTS AND DEATHS. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121125August 20, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE FAILED TO MOVE. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE "GEAR SHIFT" MESSAGE DISPLAYED. SHORTLY AFTERWARDS, THE VEHICLE VIOLENTLY JOLTED FORWARD AND THEN DROPPED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO PUENTE HILLS CHRYSLER DODGE JEEP RAM (17280 GALE AVE, CITY OF INDUSTRY, CA 91748, (626) 513-0002), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,081.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121140August 20, 2018
SUSPENSION
MY SON CAME FROM GETTING AN OIL CHANGE AND WAS TOLD HIS JEEP COMPASS IS DANGEROUS TO BE ON THE ROAD. FRONT SUB FRAME IS RUSTED OUT AND COULD BE VERY DANGEROUS. SUBFRAME SHOULD NOT BE BAD ON A 2009 VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120914August 19, 2018
ENGINE, POWER TRAIN
ENGINE SHUT OFF WITHOUT WARNING WHILE DRIVING ON INTERSTATE HIGHWAY. RECEIVED MESSAGES SERVICE TRANSMISSION AND SERVICE ENGINE. COASTED TO STOP ON SHOULDER OF ROAD. CAR WOULD NOT RESTART FOR ABOUT 10 MINUTES. CHECKED CODES AFTERWARDS; SHOWS P0339 CRANKSHAFT POSITION SENSOR A CIRCUIT INTERMITTENT AND P0335 CRANKSHAFT POSITION SENSOR A CIRCUIT. THIS PRESENTS A SERIOUS SAFETY ISSUE WHEN CAR ENGINE STOPS WITHOUT WARNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120791August 18, 2018
SERVICE BRAKES, SEAT BELTS
ABOUT 10 DAYS AGO, MY JEEP COMPASS WAS INVOLVED IN AN INCIDENT WHERE I HAD TO APPLY MY BRAKES ALL OF THE SUDDEN, AS A DEER JUMPED RIGHT IN FRONT OF MY VEHICLE,OUT OF BUSHES. AS I WAS APPLYING BRAKES, THE ABS BRAKES DID NOT ENGAGE, AS MY BRAKE PEDAL DID NOT TAP BACK, AND WHEN JEEP FINALLY STOPPED, DRIVER SEATBELT DID NOT LOCK, AS IT SHOULD HAVE, AND I HAVE HIT MY HEAD ON THE CEILING, AT THE POINT WHERE IT MEETS THE WINDSHIELD. THE INCIDENT HAS REOCCURRED WITH SEATBELT FAILING TO LOCK AGAIN, TODAY, 10 DAYS AFTER THE ISSUE WAS REPORTED TO JEEP OFFICIALS, WHO HAVE FAILED TO TAKE IMMEDIATE AND APPROPRIATE ACTION IN THIS POTENTIAL LIFE THREATENING MATTER. AS I HAVE EXCRETED ALL AVAILABLE RESOURCES OF GETTING HELP IN THIS INCIDENT RESOLUTION,I KINDLY ASK U.S. GOVERNMENT TO TAKE CHARGE OF THIS ISSUE AND INVESTIGATE IN AN APPROPRIATE MATTER, AS I MAY BE NOT THE ONLY OWNER AFFECTED BY THE DRIVER SEATBELT FAILURE AND THIS ISSUE NEEDS TO BE ADDRESSED BEFORE POSSIBLE FATALITIES OCCUR RELATED TO SIMILAR VEHICLES BEING INVOLVED IN ACTUAL MVAS AND DRIVER SEATBELT NOT ENGAGING THE LOCKING MECHANISM, WHEN NEEDED. AS IN BOTH INCIDENTS MENTIONED ABOVE, MY VEHICLE WAS IN MOTION COMING TO A COMPLETE STOP AS A RESULT OF BRAKE PEDAL APPLICATION. BOTH INCIDENTS TOOK PLACE ON RURAL ROADS WITH AVERAGE SPEED LIMIT OF 45MPH. *TT *DT*JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11120855August 18, 2018
POWER TRAIN
WHEN AT HIGHWAY SPEED DURING HOT WEATHER AND A/C ON THE TRANSMISSION OVER TEMP LIGHT COMES ON AND CAR STARTS TO SLOW DOWN. I PULL OFF THE PAVEMENT TO ALLOW THE TRANNY TO COOL. TRUCKS AND CARS JAM TO THE LEFT LANE TO OBEY THE LAW. CARS JAMB UP AND SOMETIME A TIRE SQUEAL HAPPENS. I TALK TO JEEP AND THEY SAY BECAUSE THAT CONDITION IS DESCRIBED IN THE MANUAL IT DOES NOT WARRANT A FIX BY THE ADDED WARRANTY COMPANY TO FIX THIS PROBLEM. AND MY SAFETY NEXT TO THE STALLED CAR IS DANGEROUS. THIS PROBLEM HAS HAPPENED 4 TIMES, ALWAYS WHEN DRIVING DURING HOT WEATHER ON HIGHWAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120697August 17, 2018
AIR BAGS, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. AFTER RELEASING THE BRAKE PEDAL, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION. AS A RESULT, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A UTILITY POLE. THE FRONT END OF THE VEHICLE SUSTAINED SEVERE DAMAGE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED A LOWER BACK INJURY, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER (VATLAND CHRYSLER, 855 SOUTH US 1, VERO BEACH FL 32962, 772-316-1829) WERE BOTH NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 800.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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