Jeep Compass Complaints

4,014 consumer complaints on file.

#11138991October 8, 2018
ENGINE
OWNS A 2016 JEEP COMPASS. AS OF 10/07, THE ENGINE STALLED WHILE ATTEMPTING TO START AFTER BEING DRIVEN FOR APPROX 30 MIN. THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO BE DRIVEN AND WAS CHECKED UPON PARKING. THE FOLLOWING MORNING (10/08) VEHICLE STALLED UPON ATTEMPTING TO START AFTER BEING DRIVEN FOR APPROX 10-15 MIN. THE CHECK ENGINE INDICATOR WAS STILL ILLUMINATED. WAS ABLE TO DRIVE CAR TO WORK AND CHECKED SEVERAL TIMES TO SEE IF CAR WOULD STALL UPON STARTING. NO ISSUES AND CHECK ENGINE INDICATOR DISAPPEARED. CONTACTED RECALL/CHRYSLER DEPT, REFERRED TO NEAREST DEALERSHIP IN WHICH I WAS ADVISED THAT MY VIN WAS NOT ASSOCIATED WITH THE CURRENT RECALL & NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE IS ONLY APPROXIMATELY 45,800. I AM AFRAID OF THE VEHICLE STALLING WHILE DRIVING AND/OR CAUSING A CRASH WITH CHILD IN THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11138920October 7, 2018
SERVICE BRAKES, ENGINE, VEHICLE SPEED CONTROL
I WAS ON HWY GOING SPEED LIMIT AND THE CAR IN FRONT STOPPED REALLY FAST AND I PUT ON MY BRAKES AND THE ENGINE GOT MORE POWER LIKE THE GAS PADDLE WAS STUCK I COULD NOT STOP I HAD TO GO DOWN THE SHOULDER ABOUT A MILE BEFORE THE TRUCK WOULD STOP AND I WAS PUSHING DOWN ON THE BRAKE THE WHOLE TIME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11138787October 6, 2018
ELECTRICAL SYSTEM, POWER TRAIN
THE COMPASS DOWN SHIFTED ON IT'S ON AND WOULD NOT GO. DOORS LOCKED AND UNLOCK ALONE. WHEN CAR DOWN SHIFTED OR SLOWED DOWN BY ITSELF WAS NEARLY REAR-ENDED ON INTERSTATE 10. THINKING IT WAS TRANSMISSION OIL, HAD IT CHANGED AND FILTER CHANGE. NOPE PROBLEM CONTINUES. ALMOST REAR-ENDED AGAIN. THIS VEHICLE IS NOT SAFE WHEN IT HAS A MIND OF ITS OWN. THEY RECALLED TIPM MODULE OTHER MAKES OF JEEP BUT NOT ON THE COMPASS, WHEN READING CAR COMPLAINTS FROM COMPASS OWNER'S THEY HAVE THE SAME PROBLEM THE OTHER JEEP MODELS EXPERIENCED. PLEASE HELP GET THIS VEHICLES TIPM MODULE RECALLED FOR THE SAFETY OF THE DRIVER'S AND THOSE DRIVING AROUND THEM. IF WE DO GET REAR-ENDED BEFORE THIS IS REMEDIED, I GUARANTEE THERE WILL BE A LAWSUIT AGAINST CHRYSLER JEEP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133466October 5, 2018
STRUCTURE:BODY
SUB FRAME ROTTED OUT - SAFETY ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133413October 4, 2018
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
I'M HAVING AN ISSUE WITH MY 2015 JEEP COMPASS (50,000 MILES) NOT ONLY THAT, THE DEALERSHIP HAS EITHER NO IDEA HOW TO FIX IT OR THEY DON'T WANT TO. IF I DIED, MY SON WOULD BE ORPHANED. THE CAR IS UNSAFE TO DRIVE. ON SEVERAL OCCASIONS WITH NO WARNING MY ENGINE HAS SHUT DOWN. MY CAR DOESN'T TURN OFF, IT JUST WON'T DRIVE ANYMORE . THE ONLY LIGHT THAT COMES ON IS THE ESC ACTIVATION/MALFUNCTION. I HAVE TO STOP IN THE MIDDLE OF THE ROAD. TURN THE IGNITION OFF AND TURN IT BACK ON TO GET IT TO GO. IT HAS DONE THIS AT LEAST 10 TIMES NOW. I NEARLY GOT INTO A ACCIDENT TRYING TO TURN LEFT, AND AGAIN MERGING ONTO THE FREEWAY. THE STEERING WHEEL BECOMES HARD TO TURN AND I CAN PUT THE GAS PEDDLE ALL THE WAY DOWN, IT DOES NOT ACCELERATE. NO RPMS. I HAVE BROUGHT IT TO THE DEALERSHIP TO BE SCANNED FOUR TIMES AFTER IT HAS HAPPENED. I'VE BEEN A RENTAL CAR FOR THREE DAYS NOW. THERE ARE NO CODES IN THE COMPUTER. AND THEY SAY THEY NEED TO REPRODUCE THE ISSUE IN ORDER TO FIX IT. IT'S A SAFETY ISSUE AND I AM DESPERATELY TRYING TO FIGURE IT OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133416October 4, 2018
EXTERIOR LIGHTING
TURN SIGNAL FAILURE. SIGNAL LIGHTS DO NOT BLINK WHEN THE DRIVER SEATBELT IS UNBUCKLED. UNRESTRAINED DRIVER DOES NOT HAVE ANY FUNCTIONAL TURN SIGNALS. TURN SIGNAL LEVER DEPRESSION OR ELEVATION HAS NO EFFECT ON EXTERNAL SIGNAL LIGHTS, INTERNAL ARROWS ON DASH OR RELAY BOX CLICKING. NO EXTERNAL BLINKERS, NO ILLUMINATING SIGNAL ARROWS WHICH USUALLY ILLUMINATE IN YOUR DASHBOARD CONSOLE WHEN THE SIGNAL LEVER IS DEPRESSED, NO SOUND (SIGNAL CLICKING) INSIDE OF THE VEHICLE WHILE SIGNAL LEVER DEPRESSED. THE SIGNALS FUNCTION NORMALLY WHEN THE DRIVER SEATBELT IS BUCKLED. THIS IS A CONSTANT PROBLEM AND HAS NEVER FUNCTIONED NORMALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133025October 3, 2018
VEHICLE SPEED CONTROL
CAR SHUDDERS WHEN SLOWING DOWN AND SEEMS TO WANT SHUT OFF WHEN DRIVING A THIS HAPPENS WHEN THE VEHICLE IS IN MOTION IN THE HIGHWAY AND RUSH HOUR TIME. I TOOK IT TO THE DEALER THEY SAID I NEED AN ELECTRONIC THROTTLE BODY AND GASKET. THE NEXT DAY AFTER THEY ACCESSED MY I RECEIVED A RED LIGHTENING BOLT SIGNAL AND THE CAR STALLED THEN IT STARTED BACK UP WITH A JERKING AND SHUDDERING IN THE STREET. I WAS ABLE TO CRUISE INTO MY JOBS PARKING LOT AT THIS MOMENT THE CAR US STILL THERE I HAVE CONTACTED CHRYSLER AND THEY HAVE OPENED A CASE NUMBER BUT HAVE TO GET BACK TO ME ON THEIR ASSESSMENT. SO I'M OUT OF CAR TO GET TO WORK MY BOSS AFTER WORKING 12 HOURS OFFERED TO TAKE ME HOME NOW I HAVE TO GET AN UBER OR LYFT TO AND FROM WORK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133155October 3, 2018
FUEL/PROPULSION SYSTEM
CAR STALLS AFTER YOU FILL UP THE GAS TANK AND DRIVE AWAY FROM THE GAS STATION. IF YOU COME TO STOP AND/OR IDOL WITHIN 5 MINUTES OF FILLING UP YOUR CAR TANK OR COASTING ALONG IT WILL STALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132442October 1, 2018
STEERING, POWER TRAIN
TL* THE CONTACT OWNS A 2017 JEEP COMPASS. WHILE DRIVING 30 MPH, THERE WAS AN ABNORMAL CLICKING SOUND UNDERNEATH THE VEHICLE. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN. IN ADDITION, THE DRIVESHAFT DETACHED FROM THE VEHICLE AND A CRASH OCCURRED. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A BODY SHOP. THE CONTACT STATED THAT A DIAGNOSTIC TEST WOULD NOT BE PERFORMED FOR ANOTHER 24-48 HOURS. THE VEHICLE WAS NOT REPAIRED. MANHATTAN JEEP SERVICE CENTER (LOCATED AT 629 W 54TH ST, NEW YORK, NY 10019, (877) 225-8709) WAS CONTACTED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V301000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,082.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11132464October 1, 2018
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT THE SIDE VIEW HRSG HEATED MIRRORS CREATED A STRONG REFLECTION, WHICH IMPACTED THE CONTACT'S VISION. THE CONTACT PLACED FELT OVER THE HEATING SYSTEM AS A INTERIM REMEDY TO PREVENT THE EXTENSIVE GLARE. THE VEHICLE WAS SCHEDULED FOR A DIAGNOSTIC APPOINTMENT WITH TUNKHANNOCK AUTO MART: DODGE RAM CHRYSLER JEEP (509 JOSEPH HUNTER HIGHWAY, TUNKHANNOCK, PA 18657, (888) 338-0991). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132683October 1, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING 10 MPH, THE VEHICLE DID NOT STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO USE THE PARKING BRAKE TO STOP THE VEHICLE ON THE ROAD SHOULDER. THE VEHICLE WAS TOWED TO RAMSEY CHRYSLER JEEP DODGE RAM (1555 NJ-17, RAMSEY, NJ 07446, (201) 818-9600), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131919September 27, 2018
POWER TRAIN
WHILE TRAVELING 45 MILES AN HOUR VEHICLE STOPPED DRIVING. ENGINE WAS RUNNING CAR WAS IN DRIVE BUT THE CAR WOULD NOT ACCELERATE. SEVERAL WARNING LIGHTS WERE ON. THE TRANSMISSION CONTROL MODULE WAS NOT WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131720September 26, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH, ANOTHER VEHICLE SWERVED TOWARDS THE CONTACT'S LANE. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT IT FAILED TO ENGAGE. AS A RESULT, THE OTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE. NONE OF THE AIR BAGS DEPLOYED. A WHITE SUBSTANCE ENTERED THE INTERIOR OF THE VEHICLE WHEN THE CRASH OCCURRED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED WHIPLASH, UPPER AND LOWER BACK PAINS, AND SHOULDER AND NECK PAINS. MEDICAL TREATMENT WAS RECEIVED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V523000 (SERVICE BRAKES, HYDRAULIC), BUT THE CONTACT DID NOT RECEIVE A NOTIFICATION. THE DEALER (MOSS BROTHERS CHRYSLER JEEP DODGE RAM, 1100 S E ST, SAN BERNARDINO, CA 92408, (909) 884-8255) WAS NOTIFIED OF THE CRASH AND STATED THAT THEY DID NOT INSPECT COLLISION DAMAGES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE INSURANCE COMPANY WAS NOTIFIED OF THE CRASH AND HAD NOT YET DIAGNOSED THE COLLISION DAMAGES. THE VEHICLE WAS TAKEN TO A SECOND DEALER (VICTORVILLE MOTORS, 14617 CIVIC DR, VICTORVILLE, CA 92394, (760) 733-8484) FOR OVER A MONTH WHILE WAITING FOR A RESPONSE FROM THE MANUFACTURER TO DIAGNOSE THE VEHICLE. THE MANUFACTURER RESPONDED BY EMAIL, WHICH INDICATED THAT THEY WOULD SEND A TECHNICIAN TO THE DEALER TO INSPECT AND DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2. *DT UPDATED 10/19/18*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11131825September 26, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
THE WARNING LIGHTS ON THE DASH BOARD GO ON INTERMITTENDLY FOR THE ABS, TRACTION CONTROL, AND 4WD. WHEN DRIVING THE VEHICLE, THE ENGINE WILL PAUSE A FEW SECONDS, WARNING LIGHTS WILL GO ON, AND VEHICLE WILL PROCEED FORWARD. THE MOST SIGNIFICANT INSTANCE WAS WHEN I WAS TURNING LEFT INTO AN INTERSECTION, THE VEHICLE VIBRATED FOR APPROXIMATELY 30 SECONDS, SPEED REDUCED TO 2MPH, WARNING LIGTS FOR ABS, TRACTION CONTROL, AND 4WD WENT ON, AND VEHICLE PROCEEDED FORWARD. I HAD VEHICLE SERVICED THREE TIMES FOR THIS PROBLEM. WHEN THE VEHICLE IS CONNECTED TO THE COMPUTER TO RUN DIAGNOSTICS, NOTHING IS INDICATED. THE MECHANIC CHANGED THE WHEEL BEARING 4 TIMES WITH THE HOPE THAT WOULD CORRECT THE PROBLEM. IT HAS NOT. WHEN DRIVING ON A HIGHWAY, THE VEHICLE SEEMS TO SHIFT INTO THIS ERROR MODE WITH THE PAUSE, ABS, TRACTION CONTROL, AND 4WD LIGHTS GO ON AND THE VEHICLE PROCEEDS FORWARD. IT DOES NOT HAPPEN WHEN BACKING UP. I FEAR THIS WILL CAUSE AN ACCIDENT BECAUSE OF THE HESITATION OF THE ENGINE WHEN THIS HAPPENS..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131249September 24, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM, POWER TRAIN
2017 JEEP COMPASS. CONSUMER WRITES IN REGARDS TO BRAKES LOCKING UP WHILE DRIVING. *AS THE CONSUMER STATED THE VEHICLE EXPERIENCED VARIOUS ELECTRICAL ISSUES INCLUDING THE BACK UP CAMERA REMAINING ON AT ALL TIMES, THE LOCKS WERE INOPERABLE, THE VEHICLE WOULD NOT OPERATE WHILE THE KEY FOB IN THE VEHICLE, THE VEHICLE WOULD START AND SHUT OFF WITH THE RADIO STILL ON AND CAN SHIFT, BUT NOT MOVE, AND THE VEHICLE WOULD RANDOMLY NOT COMMUNICATE WITH THE KEY FOB. ALSO, THE EMERGENCY BRAKE AUTOMATICALLY TURNED OFF, THERE WAS HESITATION IN THE SHIFTING, AND THE VEHICLE WOULD INADVERTENTLY BRAKE WHILE REVERSING OR DRIVING FORWARD. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130565September 21, 2018
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2010 JEEP COMPASS. THE CONTACT STATED THAT THE FRONT SUBFRAME OF THE VEHICLE WAS RUSTED AND SPLIT IN HALF. THE DEALER (RAMEY CHRYSLER DODGE JEEP RAM, 27992 GOV G C PEERY HWY, NORTH TAZEWELL, VA 24630 (276) 988-6526) WAS CONTACTED AND STATED THAT THE VEHICLE WAS ONLY INCLUDED IN A SEAT BELT RECALL. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST; HOWEVER, THE CONTACT HEARD A MESSAGE ABOUT THE RUST FAILURE WHEN SHE WAS PLACED ON HOLD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130570September 21, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. AN ATTORNEY CALLED ON BEHALF OF THE CONTACT. AFTER THE CONTACT PARKED THE VEHICLE AND EXITED, THE VEHICLE ROLLED AWAY AND STRUCK THE CONTACT. THE CONTACT WAS UNSURE IF THE PARKING BRAKE WAS ENGAGED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED MULTIPLE FRACTURES TO THE RIGHT ANKLE, RIBS, AND RIGHT WRIST AS WELL AS ABRASIONS THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. *BF UPDATED 10/11/18*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11130677September 21, 2018
ENGINE
WHEN PULLING OUT OF THE DRIVEWAY AND GOING FROM REVERSE TO DRIVE THE CAR STALLED IN THE MIDDLE OF THE STREET. THIS HAPPENED A FEW WEEKS AGO ALSO. I CALLED THE DEALERSIP AND THEY SAID IF THE OIL IS LOW THERE IS A SAFETY FEATURE THAT SHUTS DOWN THE ENGINE. THIS CAR ONLY HAS 3000 MILES ON IT AND IS 3 MONTHS OLD. NO ENGINE LIGHT OR WARNING EVER CAME ON. I CHECKED THE OIL AND IT WAS A LITTLE LOW SO I ADDED A 1/2 A QUART. IN READING UP ON THIS VEHICLE IT SAYS IT BURNS QUITE A BIT OF OIL. THIS IS UNACCEPTABLE THAT THE CAR BURNS THIS MUCH OIL AND THAT THE CAR WILL SHUT DOWN IF THE OIL IS A LITTLE BIT LOW. THIS IS MORE OF A SAFETY HAZARD IF THE CAR SHUTS DOWN WHILE DRIVING?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130679September 21, 2018
ELECTRICAL SYSTEM, ENGINE
FRONT DISPLAY PANEL FLASHES OFF AND SCREEN GOES COMPLETELY BLACK THEN SERVICE ENGINE LIGHT COMES ON AND ENGINE STALLS. THEN A MULTITUDE OF SERVICE ALERTS GO ACROSS THE SCREEN AND THE DISPLAY SCREEN CONTINUES TO FLASH ON AND OFF. HAVE TO TRANSITION THE CAR OUT OF DRIVE AND BACK INTO PARK IN ORDER TO RESTART THE CAR. HAPPENS MORE WHEN CAR IS AT A STOP LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130509September 20, 2018
SERVICE BRAKES
REAR WHEEL MAKING GRINDING NOISE. BROUGHT BACK TO THE DEALER ONE DAY AFTER PURCHASE AND DEALER SERVICE DEPT SAID IT'S A KNOWN ISSUE AND THEY REPLACED ALL FOUR ROTOR SHIELDS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Compass