Jeep Compass Complaints

4,014 consumer complaints on file.

#11221928June 22, 2019
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
I WAS STOPPED FOR A RED LIGHT AT A BUSY MULTI LANE INTERSECTION. WHEN LIGHT TURNED GREEN I ACCELERATED AND NOTHING HAPPENED. I TURNED VEHICLE OFF THEN ON BY STOP/START BUTTON SEVERAL TIMES UNTIL VEHICLE ENGAGED. VERY SCARY. IT JUST BASICALLY STALLED. SEVERAL OTHER THINGS WERE AFFECTED SUCH AS INSTRUMENT CLUSTER INDICATIONS THAT WERE NEVER ON BEFORE AND WILL NOT TURN OFF WHEN I GO ON/OFF OPTIONS FOR THOSE DISPLAYS. RUNNING LIGHTS ALSO SUDDENLY WILL NOT WORK. UPSETTING TO SAY THE LEAST. VERY DANGEROUS. I AM NOT SURE BUT THINK THE START/START FEATURE MAY BE INVOLVED AS I HAD IT ON. IT WAS AROUND 90 DEGREES OUTSIDE TEMP. VEHICLE HAS ABOUT 11,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221699June 21, 2019
POWER TRAIN
SHIFTER WHEN PUT IN PARK SOMETIMES ROLLS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221245June 19, 2019
SERVICE BRAKES, POWER TRAIN, VEHICLE SPEED CONTROL
BRAKES ARE BAD, HAVE BEEN SINCE WE GOT IT. THEY LOCK UP WHEN U HIT THE BRAKES. SOMETHING WAS WRONG WITH IT WHEN I DROVE IT ON THE LOT. SOMETHING RATTLEING IN THE FRONT END. THEY STOPPED THE RATTLE BUT BRAKES ARE A HUGE ISSUE. NO MATTER HOW LIGHT YOU TAP THEM THEY LOCK UP. WHEN THEY ARE WET IT IS UNDRIVABLE. ALSO ENGINE REVS UP FOR NO REASON AND THE ENGINE KILL THING DOES NOT WORK RIGHT. ITS NOT INSTANTANEOUS. LOTS OF LAG BEFORE YOU CAN MOVE.. WE HAVE BEEN BACK TO THE DEALER RIGHT AFTER WE BOUGHT IT TO TRY TO TRADE IT FOR ANOTHER ONE BUT NO LUCK. I SHOULD HAVE WALKED AWAY WHEN IT WAS MAKING THE NOISE WHEN I MOVED IT ON THE LOT. SPECIALLY AFTER THE WAY WE WERE TREATED BY THE GUY WHO DID THE PAPERWORK WHEN WE DECLINED THE EXTRA WARRANTY. IF HE HADNT BEEN A VET I WOULDVE WALKED AWAY. THE DEALER HAS RECORDS OF REPAIRS THEY TRIED TO MAKE.THE BRAKES HAVE BEEN BAD SINCE WE BOUGHT IT AND THE REST HAS BEEN GOING ON FOR A COULPA MONTHS NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221279June 19, 2019
ELECTRICAL SYSTEM, ENGINE, STEERING
CAR SHUTS OFF WHEN COMING TO A STOP WHEN THE AUTO OFF/ON IS TURNED OFF. ENGINE LIGHT FINALLY STARTED COMING ON BUT DID NOT AT FIRST. AFTER RESTARTING THE CAR AND TRYING TO PULL OUT IT DIES AGAIN SOMETIMES LEAVING YOU IN THE MIDDLE OF AN INTERSECTION. I GOT STRANDED FOR ABOUT 20 MINUTES WHEN IT SHUT OFF. EVENTUALLY I WAS ABLE TO GET IT RESTARTED AND GET HOME WITH IT. NOT SURE IF THIS IS RELATED BUT WHEN TURNING I CAN HEAR A "DING" LIKE A BELL. THERE WAS ALSO A LIGHT THAT CAME ON WHICH LOOKED LIKE A LIGHTENING BOLT. I BOUGHT THE CAR USED AND IT HAS ALWAYS SEEMED LIKE THE IDOL WAS SET A LITTLE TO LOW AS IT DOESN'T REALLY MOVE WHEN YOU TAKE YOUR FOOT OFF THE BRAKE. ALSO, WHEN THE ENGINE WENT OFF THE INSTRUMENT ON THE DASH SEEMED TO THINK THE CAR WAS STILL OPERATIONAL. IT WOULDN'T SHUT OFF LIKE IF YOU CAME HOME AND SHUT THE ENGINE OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220979June 18, 2019
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
VEHICLE HAS BEEN IN THE SHOP FOUR TIMES. ALL HAVE BEEN CONTROL MODULE RELATED. WE LOSE ALL EXTERIOR LIGHTS. VEHICLE WILL RANDOMLY SHUT OFF WHILE IN DRIVE. NOW WE ARE HAVING AN ISSUE WITH THE VEHICLE NOT ACCELERATING AND IS IDLING ROUGH. ALL OF THESE HAPPENED WHILE THE VEHICLE WAS IN MOTION. THIS HAS BEEN OVER A SPAN OF THE PAST YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221033June 18, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
WHILE DRIVING THIS VEHICLE AT 55 MPH ON A PARKWAY, THE MIDDLE DASHBOARD BEGAN RANDOMLY DISPLAYING 'SERVICE NOW' AND 'SERVICE' NEEDED MESSAGES FOR THE HILL-ASSIST AND AUTO-START FEATURES. IT CONTINUED FLASHING OTHER MESSAGES THAT I COULD NOT READ BECAUSE AT THE SAME TIME, MY STEERING WHEEL COMPLETELY LOCKED UP. IT WOULD NOT TURN LEFT OR RIGHT. I HAD TROUBLE APPLYING PRESSURE TO THE BRAKES. THIS WAS AN EXTREMELY TERRIFYING EXPERIENCE BECAUSE, AS MENTIONED, I WAS MOVING QUICKLY ON A PARKWAY WITH OTHER CARS AROUND AND AN INABILITY TO CONTROL OR EASILY SLOW DOWN MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221045June 18, 2019
ENGINE, POWER TRAIN, STEERING
THIS HAPPENED THREE TIMES OVER THE PAST TWO WEEKS. I HAVE BEEN DRIVING MY CAR IN HEAVY TRAFFIC AND CAR WILL THROW ITSELF IN EMERGENCY BRAKE MODE AND ENGINE WILL TURN OFF. LOSS OF STEERING CONTROL IS GONE AS WELL. HAVE BEEN EXTREMELY LUCKY TO NOT GET IN AN ACCIDENT. DROPPED CAR OFF TO DEALER WHO BLAMED IT ON "LOW OIL." DUE TO "LOW OIL" LEVELS HOWEVER CAR IS ONLY 7 MONTHS OLD AND JUST 4K MILES. HE RECOMMENDED I CHANGE THE OIL EVERY 750 MILES! 750! A STANDARD CAR IS EVERY 5,000 MILES. THE FACT THAT MY OIL CHANGE COULD BE THE DETERMINING FACTOR BETWEEN MY ENGINE TURNING OFF MID DRIVE AND GETTING IN AN ACCIDENT IS ABSURD. WHILE RESEARCHING THERE ARE HUNDREDS OF SIMILAR CASES WITH THE SAME CAR. PEOPLE HAVE GOTTEN IN ACCIDENTS DUE TO THE CAR STALLING ON HIGHWAYS AND INTERSECTIONS. NOT SAFE TO DRIVE. DO NOT RECOMMEND. LEGITIMATELY SCARED TO DRIVE. SHOULD NOT BE ALLOWED ON THE ROAD!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221075June 18, 2019
UNKNOWN OR OTHER
BROUGHT MY CAR IN FOR A FRONT END NOISE. MECHANIC DETERMINED MY FRONT AND REAR CROSSMEMBER ESPECIALLY THE FRONT WERE ROTTED OUT WITH HOLES. I RECEIVED A LETTER FROM CAR COMPANY DATED 2/15/2017 THAT CAR WARRANTY WAS EXTENDED FOR TEN YEARS. THE PROBLEM WAS NOT IDENTIFIED UNTIL 2019 I WAS TOLD THE WARRANTY EXPIRED 12/2018. CAR CO. SAID THEY WOULD NOT COVER. I SEE MANY COMPLAINTS REGARDING THIS ISSUE. I WOULD THINK IT SHOULD HAVE BEEN A RECALL, QUITE A SAFETY ISSUE WE ARE LEFT TO SUCK IT UP. I WOULD LIKE TO BRING THIS TO LIGHT. I FEEL THE COMPANY IS GETTING AWAY WITH A DANGEROUS EXPENSIVE OOPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220648June 17, 2019
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING VARIOUS SPEEDS, MAKING TURNS, OR SLOWING DOWN FOR A STOP SIGN, THE VEHICLE STALLED. SEVERAL WARNING INDICATORS, INCLUDING THE ABS AND TRACTION CONTROL, ILLUMINATED. ALSO, THE GEAR SHIFTER BLINKED RED. THE VEHICLE WAS TAKEN TO ARRIGO DODGE CHRYSLER JEEP RAM SAWGRASS (5901 MADISON AVE, TAMARAC, FL 33321) WHERE THE SERVICE MANAGER TEST DROVE THE VEHICLE AND THE FAILURE WAS DUPLICATED. THE FAILURE WAS DETERMINED TO BE A MALFUNCTIONING COMPUTER MODULE. THE COMPUTER MODULE WAS REPLACED; HOWEVER, THE STALLING FAILURE CONTINUED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER SEVERAL UNKNOWN RECALLS AND TECHNICAL SERVICE BULLETINS. RECENTLY, WHILE THE VEHICLE WAS PARKED, THE PUSH TO START BUTTON WAS PRESSED, BUT THE VEHICLE FAILED TO TURN OFF. THE CONTACT WAS CONCERNED ABOUT CARBON MONOXIDE POISONING AS THE VEHICLE WAS LEFT RUNNING FOR OVER AN HOUR WITHOUT WARNING. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT THAT A LEAD SPECIALIST WOULD CALL HER BACK. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219984June 14, 2019
SEAT BELTS
PASSENGER BACKSEAT SEATBELT BUCKLE, INSIDE BROKE APART AND IS UNABLE TO RECEIVE THE TONGUE. CAR WAS STATIONARY. DAUGHTER WAS UNABLE TO BUCKLE HERSELF IN SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219994June 14, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
COMPUTER MESSAGE IN THE CAR INFORMATION SCREEN STATED SHIFTER SERVICE AS I WAS TURNING ON THE CAR. CURRENTLY THERE HASN'T BEEN A RECALL ON THIS ITEM BUT ACCORDING TO THE RESEARCH THERE NEEDS TO BE ON SET UP. EVERYTIME I ATTEMPT TO ACCELERATE THERE IS A DELAY ALSO UPON BRAKING JUST A TIP JERKS THE WHOLE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219667June 13, 2019
ENGINE, FUEL/PROPULSION SYSTEM, STEERING
WHILE DRIVING MY VEHICLE UNDER NORMAL OPERATING CONDITIONS ON A BUSY STREET THE VEHICLE SUDDENLY AUTONOMOUSLY SHUT DOWN ALMOST CAUSING A CATASTROPHIC MULTI CAR COLLISION. VEHICLE COULD NOT BE RESTARTED AND NEEDED TO BE TOWED TO DEALERSHIP FOR SERVICE. STILL AWAITING CORRECT DIAGNOSIS FROM DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219809June 13, 2019
SUSPENSION
BADLY RUSTED ENGINE CRADLE AND OIL PAN PREMATURELY! FIAT CHRYSLER WOULD NOT HELP REPLACE EVEN THOUGH THEY KNOW THE PROBLEM EXISTS. NO ACCIDENTS YET BUT REMAINS UNSAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219646June 12, 2019
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
HAVING ELECTRICAL ISSUES WITH SOUND SYSTEM SHUTTING OFF AND NOT COMING BACK ON, ALSO TOOK CAR IN FOR REGULAR MAINTENANCE OIL CHANGE AND WAS TOLD MY CAR HAD VERY LITTLE OIL ALMOST OUT AND NO WARNING LIGHTS CAME ON AT ALL AND IT WASN'T EVEN TIME FOR MY OIL CHANGE, I WAS EARLY. AND NOW MY START/STOP LIGHT CAME ON AND DEALER STATES NO PROBLEM IT JUST WANT WORK PROPERLY.. GAS MILEAGE IS HORRIBLE AND I HAVE TO HAVE OIL CHANGED AND CHECKED MORE OFTEN DUE TO KNOWN ONGOING ISSUES WITH THIS MODEL. I HAVE ONLY 17K ON MY VEHICLE AND PROBLEM AFTER PROBLEM. DONT BUY JEEP COMPASS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219224June 11, 2019
AIR BAGS, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
ALL STEERING WHEEL ELECTRONICS DON'T WORK INCLUDING THE HORN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218917June 10, 2019
ENGINE
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE OPERATING THE VEHICLE AND TURNING LEFT, THE VEHICLE STALLED AND THE MALFUNCTION INDICATOR LIGHT ILLUMINATED. THE VEHICLE WAS ABLE TO BE RESTARTED, BUT THE FAILURE RECURRED THE FOLLOWING DAY. AFTER INVESTIGATING FAILURE ON THE INTERNET, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218933June 10, 2019
UNKNOWN OR OTHER
VEHICLE WILL NOT START. 1ST TIME WAS THE DAY I PURCHASED THE CAR WITH ONLY 41 MILES ON IT . I HAD IT PARKED AT MY HOME AND ENTERED THE VEHICLE TO GO SOMEWHERE WHEN I PUSHED THE START BUTTON THE RADIO AND AC CAME ON AND THE SCREEN SAID ON HOWEVER IT WOULD NOT TURN OVER. DON JACKSON CAME AND PICKED THE VEHICLE UP WHICH AT THAT TIME IT CRANKED UP WITH NO PROBLEM. THEY HAD MY CAR ALL DAY. 5 DAYS LATER THE CAR DID SAME THING NOW DON JACKSON HAS THE VEHICLE AGAIN. THE CAR HAS 88 MILES ON IT AND I HAD IT FOR 7 DAYS IN WHICH 3 OF THOSE DAYS THE DEALER HAVE IT AND CAN'T FIND THE PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219051June 10, 2019
ENGINE
ENGINE STALLS OUT WHILE DRIVING DOWN THE ROAD, CAN LEAD TO CRASH OR ACCIDENT, VEHICLE WILL NOT RESTART FOR MULTIPLE HOURS AFTER INCIDENT. MANUFACTURES CRANKSHAFT SENSOR IS FAULTY. VEHICLE WAS IN MOTION ON CITY STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218961June 10, 2019
ENGINE, POWER TRAIN
BOUGHT BRAND NEW. WITH 4700 MILES PUT ON IT, IT HAD LOST OIL AND STALLED SEVERAL TIMES. MY WIFE WAS DRIVING. WE TOOK IT STRAIGHT TO THE DEALERSHIP WHERE WE BOUGHT IT. COME TO FIND OUT, IT BURNS OIL AT AN ACCELERATED RATE. MANY VEHICLES WITH THIS MOTOR, 2.4L MULTIAIR, ARE HAVING THIS PROBLEM. ENGINES ARE HAVING TO BE REPLACED, WHEN THEY ARE STILL NEW. WHEN RUNNING LOW ON OIL, THE VEHICLE SUDDENLY SHUTS DOWN WITH NO WARNING, LIGHTS, INDICATING ITS OUT OF OIL AND THAT COULD BE VERY DANGEROUS. IF ON A HIGHWAY OR WHEREVER THERE IS HEAVY TRAFFIC. DEFINITELY SEE A BAD ACCIDENT HAPPENING. A NEW CAR SHOULD NOT BE BURNING OIL AT AN EXCESSIVE RATE. PLEASE LOOK INTO THIS.JEEP/FCA SEEM LIKE NOTHING IS BEING DONE ABOUT THIS. I CALLED JEEP RIGHT BEFORE WRITING THIS, AND THE CUSTOMER SERVICE REP HASN'T HEARD ABOUT IT. THE DEALERSHIP WHERE I GOT IT HAS REPLACED 15 OF THESE MOTORS ALREADY. THANKYOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219087June 10, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
AS I WAS DRIVING ON AN 8 LANE EXPRESSWAY MY VEHICLE EXPERIENCED AN ENGINE STALL WHILE DRIVING. I IMMEDITAELY TUNRED ON MY HAZARD LIGHTS TO ALERT OTHER DRIVERS AND CROSSED 7 LANES TO COME TO A COMPLETE STOP AS I COULD NO LONGER ACCELERATE. I TURNED OFF MY VEHICLE, TURNED TO THE ON POSITION TO ALLOW ALL DAHSBOARD LIGHTS TO TURN OFF AND THEN OFF. I TURNED MY VEHICLE BACK ON AND CONTINUED TO DRIVE TO MY DESITNATION BUT THIS TIME WHEN IT HAPPENED I JUST WAS GOING UP A HILL, CARS IN FRONT AND BEHIND ME I WAS RIGHT IN THE MIDDLE OF THE INTERSECTION WITH ANOTHER ENGINE STALL WHILE DRIVING. I NEED TO BE ADDED TO THE MANUFACTURES LIST OF THE KNOW DEFECT OF THEIR VOLUNTARY RECALL THEY INITATIATED. MY CAR IS NOT SAFE TO DRIVE AND BECUASE THIS IS INTERMITTENT I CAN NOT RECREATE THIS ISSUE AT THE DEALERSHIP. I AM NOT ON THE LIST OF A RECALL EVEN THOUGH I AM HAVING ENGINE STALLS WHILE DRIVING. * 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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