Jeep Compass Complaints

4,014 consumer complaints on file.

#11209230May 22, 2019
ENGINE
DRIVING ON THE EXPRESSWAY AND THE VEHICLE JUST STALLED. ALMOST WAS INVOLVED IN AN ACCIDENT TRYING TO GET TO THE SIDE OF THE ROAD. AFTER SEVERAL MINUTES VEHICLE STARTED AGAIN. CALLED DEALERSHIP AND WAS ADVISED TO CHECK THE OIL AS THIS VEHICLE USES OIL. VEHICLE HAS 5612 MILES ON IT. OIL WAS ADDED AND THEN ADVISED I NEEDED TO BRING IN FOR OIL CONSUMPTION TEST. ONLY THING I WAS ADVISED WAS THAT MUST BRING IN VEHICLE FOR NEXT 2000 MILES THEN AGAIN 2000 MILES MORE. SO AT THIS TIME, I AM DRIVING A VEHICLE THAT STALLS AND NOT GIVEN A REASON AND IS A SAFETY ISSUE FOR MYSELF AND PASSENGERS. THIS IS A SAFETY ISSUE FOR MYSELF, AND ANY ONE ELSE THAT IS ON THE ROAD WITH ME WHEN VEHICLE JUST DECIDES TO STALL WITHOUT WARNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209335May 22, 2019
POWER TRAIN
IS USING OIL VERY QUICKLY. WAS TOLD TO CARRY OIL WITH ME TO KEEP THE OIL FULL SO THAT IT DOESN'T RUN OUT. WHEN OIL GETS LOW (NO OIL LEFT AFTER 3000 MILES) WILL GET BRIEF "LOW OIL PRESSURE" MESSAGE AND JEEP WILL JUST SHUT OFF AUTOMATICALLY. THIS ALWAYS HAPPENS WHEN I AM DRIVING. WAS IN THE MIDDLE OF A VERY BUSY INTERSECTION YESTERDAY WHEN THIS HAPPENED ON MY WAY TO GET THE OIL CHANGED AND I ALMOST GOT HIT BY A SEMI. THIS IS VERY UNSAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208879May 21, 2019
ELECTRICAL SYSTEM, POWER TRAIN, SEAT BELTS
RIGHT NOW IT DOESN'T RUN BECAUSE THE BRAIN WENT OUT WHILE I WAS DRIVING BACK TO WORK FROM LUNCH. THERE'S NO RESPONSE TO THE VEHICLE AND THE OTHER DAY IT COMPLETELY STOPPED DEAD WHILE I WAS DRIVING 65 ON MY WAY HOME FROM WORK. TO TOP MY MATTERS OFF WITH THIS VEHICLE IT'S HAD THE CRUISE CONTROL RECALLED AND REPLACED AND MANY OTHER PARTS IT'S A TERRIBLE VEHICLE. TO TOP MY STRESS WITH IT MY SEATBELT DOESN'T LOCK WHEN IT'S SUPPOSED TO SO IF I WRECK LOOKS LIKE I'M GOING THROUGH THE WINDSHIELD. I HONESTLY WISH I COULD AFFORD ANOTHER VEHICLE BECAUSE MINE I FEEL IS GOING TO BE THE DEATH OF ME. I HAVE A VIDEO OF WHAT IT WAS DOING BEFORE IT COMPLETELY SHUT DOWN CAN'T UPLOAD ANY PICTURES BECAUSE IT WOULDN'T DO JUSTICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208882May 21, 2019
UNKNOWN OR OTHER
ONCE STARTING THE VEHICLE THE CAR REMAINS IN THE PARK POSITION AND CAN NOT BE MOVED INTO ANY OTHER GEAR. I HAVE BEEN STUCK WITH MY DAUGHTERS IN THE MID DAY IN THE HEAT BECAUSE I CAN NOT CHANGE THE GEAR. I DO HAVE A VIDEO OF IT BUT CAN NOT TAKE A PICTURE DUE TO THE FACT THAT IT WILL ONLY SHOW MY HAND ON THE GEAR. I HAVE TAKEN A SCREEN SHOT OF THE VIDEO AND UPLOADED IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209099May 21, 2019
UNKNOWN OR OTHER
ALL 4 DOORS CRACK EVERY TIME YOU OPEN OR CLOSE THEM. I COMPLAINED ABOUT THIS ISSUE AT THE DEALERSHIP WHEN WE GOT IT AND THEY TESTED MOST OF THE SAME MODELS THEY HAD AND THEY ALL HAD THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208618May 20, 2019
ENGINE
THE JEEP STALLS, SHUTS OFF AND TURNS ON ITS OWN E BRAKE WHEN IT RUNS LOW ON OIL. BUT IT RUNS OUT OF OIL EVERY 2000 MILES!!!!!!! IVE TAKEN IT TO JEEP AND THEY SAY, OH THATS NORMAL !?!?!?!?! IVE ALMOST BEEN HIT SEVERAL TIMES GOING AROUND A ROUND A BOUT AND HAVING IT LOCK UP LIKE THAT BECAUSE ITS LOW ON OIL - AND IM GOING BROKE BUYING OIL CHANGES ALL THE TIME THIS CAR IS HORRIBLE, ALSO THE RADIO COMPLETELY AND RANDOMLY TURNS OFF, DISPLAY EVERYTHING - WHILE DRIVING!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208413May 18, 2019
FUEL/PROPULSION SYSTEM
CAR STALLS A FEW TIMES AFTER FILLING UP GAS TANK. THEN IT RUNS FINE. HAPPENS RIGHT AFTER YOU LEAVE GAS STATION, IN MOTION OR AT IDLE .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208474May 18, 2019
ELECTRICAL SYSTEM, ENGINE
CAR LOSSES ALL ELECTRICAL, WONT START. NOT A BATTERY PROBLEM. HAS HAPPENED 4 TIMES SINCE I BOUGHT THE CAR 2 MONTHS AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208219May 17, 2019
ENGINE
THE ENGINE BURNS OIL AT AN EXTREMELY FAST RATE. EVERY 3,000 MILES THERE IS NO OIL LEFT IN THE CAR AND THE CAR WILL STALL OUT WHILE DRIVING WITH NO WARNING. IT IS AN EXTREME SAFETY HAZARD AND SOMEBODY IS GOING TO GET KILLED IF THIS HAPPENS AT THE WRONG TIME. *DT CONSUMER STATED OIL CONSUMPTION TEST WAS DONE BUT DEALER TOLD CONSUMER IT WAS NORMAL TO STALL.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208233May 17, 2019
AIR BAGS, ELECTRICAL SYSTEM, SEAT BELTS
TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V233000 (AIR BAGS, SEAT BELTS, ELECTRICAL SYSTEM) AND 16V668000 (SEAT BELTS, AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JAMES SERENITY GREENVILLE (3064 US-82, GREENVILLE, MS 38703, (662) 332-7231) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208257May 17, 2019
ENGINE
MY 2011 JEEP COMPASS FAILED INSPECTION SINCE IT NEEDS A CATALYTIC CONVERTER REPLACEMENT. WHEN I CHECKED TO SEE IF THERE WAS A RECALL, I FOUND THAT THERE WAS ONE STARTED IN MARCH OF 2019, HOWEVER, MY VIN # DOES NOT QUALIFY. SINCE I HAVE THE SAME PROBLEM AS THE RECALL, I FEEL THAT MY VEHICLE SHOULD BE ADDED AND THAT CHRYSLER SHOULD HAVE TO PAY FOR THE REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207970May 16, 2019
ENGINE
TL* THE CONTACT OWNS A 2019 JEEP COMPASS. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO OPERATE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO ROUTE 46 CHRYSLER JEEP DODGE (1655 US-46, LITTLE FALLS, NJ 07424) WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,038.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207652May 15, 2019
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
2014 JEEP COMPASS LOST SUDDEN SPEED ON INTERSTATE. COULDN'T ACCELERATE OVER 20MPH. 4X4, 'LIGHTENING BOLT' , TRACTION CONTROL AND ENGINE LIGHTS ALL ON. EXTREMELY DANGEROUS WHEN TRAVELING IN HIGH SPEED TRAFFIC. WAS ALMOST HIT BY A TRANSFER TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207719May 15, 2019
ENGINE
THE VEHICLE HAS STALLED FIVE TIMES DRIVING ON THE HIGHWAY. EVERY TIME THE VEHICLE STALLED IT HAS BEEN HOT OUT. THE CAR STALLS AND SEVERAL ERROR LIGHTS FLASH; PARKING BREAK, HILL-STOP, OIL-CHANGE, ETC.. THE CAR THEN WON'T TURN OFF, BUT JUST STAYS IN ON MODE BUT WILL NOT MOVE. JEEP WILL NOT ADDRESS THE ISSUE. THEY SAY THAT BECAUSE THEY CAN'T DUPLICATE IT, THE CAR IS 'FINE'. I HAVE ALMOST BEEN HIT AT LEAST A DOZEN TIMES. THIS IS A KNOWN AND EXTREMELY DANGEROUS ISSUE AND THEY WILL NOT ADMIT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207744May 15, 2019
ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING ON THE HIGHWAY ON TWO SEPARATE OCCASIONS NOW, MY JEEP SUDDENLY LOSES POWER AND DECELERATES. THE ENGINE LIGHT, ELECTRONIC THROTTLE CONTROL LIGHT AND STABILITY CONTROL LIGHT COME ON, THE JEEP RUNS VERY ROUGH AND WILL NOT ACCELERATE. AFTER PULLING OVER AND TURNING THE CAR OFF AND BACK ON THE ENGINE LIGHT STAYS ON AND THE OTHER LIGHTS GO OFF BUT AFTER DRIVING A BIT THE PROBLEM OCCURS AGAIN. AFTER RESEARCHING ONLINE THERE ARE MANY REPORTS OF THIS HAPPENING TO OTHER JEEP COMPASSES. PLEASE NOTE THIS HAS HAPPENED ON THE HIGHWAY IT HAS BEEN A PARTICULARLY SCARY SITUATION DUE TO THE FACT THAT THE JEEP RAPIDLY DECELERATES AND THE TRAFFIC BEHIND ME HAS HAD DIFFICULTY SLOWING AS QUICKLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207639May 14, 2019
SERVICE BRAKES, ENGINE, STEERING
TAKARA RECALL. I WOKE UP IN THE AM TO GO TO MEET MY FRIEND, STATED JEEP, IT WAS RUNNING FUNNY.SO I PUT IN REVERSE AND PUKKED OUT OF DRIVEWAY, GOT TO A STOP SIGN, JEEP WOULD NOT GO, NO GAS OR JUST LIKE IT WAS RUNNING OUT OF GAS.PARKING BRAKE WENT ON HAD TO SHUT IT OFF AND START IT AGAIN. THAN PULLED ON TO HYWY 65 AND IT LIKE STALLED, NO GAS POWER ATT ALL, STEERING WAS HARD ,COULD NOT TURN THE WHEEL. AND CHECK ENGINE LITE WENT ON,! AND CHECKED THE OIL BECAUSE THAT KEEPS GOING ON TO.(JUST GOT AN OIL CHANGE)HAD TOO PUT IN 2 QUARTS OF OIL. IT IS GOING SOMEWHERE? IF THERE WAS ALOT OF TRAFFIC I WOULD HAVE BEEN KILLED. THERE ARE DAYS MY RADIO HAS A MIND OF IT'S OWN? IT WILL JUST CHANGE CHANNELS OR FREEZE UP. MY PASSENGER WINDOW HAS A MIND OF IT OWN SOMEDAYS IT WILL ROLE DOWNBEAT OK , NEXT DAY OR HOURS IT WONT WORK AGAIN? ALL THEDE MALFUNTIONS MAKES MY ANXIETY OFF THE CHARTS. IT IS SAD WHEN IT IS YOUR VEHICLE AND YOUR SCARED TO DRIVE IT. I HAVE 4 RECALLS AND NO ONE TOLD ME ,I HAD TO LOOK THEM UP TO GET THEM. THAT IS HORRIBLE PEOPLES LIVES ARE IN DANGER! I HOPE THAT SOMEONE ELSE DOESNT HAVE TO BE SCARED TO DIVE THERE JEEP. LIKE ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206985May 11, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, FUEL/PROPULSION SYSTEM
TAKATA RECALL COMPLAINT - ENGINE, FUEL PROPULSION SYSTEM, VEHICLE SPEED CONTROL 2014 JEEP COMPASS SPUTTERS AND JERKS, DIFFICULTY ACCELERATING DAILY ON ALL TYPES OF ROADS AND HIGHWAYS SINCE 2016 UNTIL CURRENT AND NOW SINCE 5/6/209 AND 5/10/2019 THE ENGINE LIGHT RANDOMLY CAME ON ALONG WITH THE ELECTRONIC THROTTLE LIGHT. UNABLE TO ACCELERATE ABOVE 45 OR 50 MPH..ONLY GAIN SPEED WHEN GOING DOWNHILL. I WAS SCARED AND HAD THE CAR TOWED HOME I WAS ON THE FREEWAY MY LIFE WAS IN DANGER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206414May 9, 2019
SUSPENSION
TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT STATED THAT THERE WAS AN ABNORMAL CONDITION IN THE REAR OF THE VEHICLE WITH THE SUSPENSION BEING UNSTABLE. THE DEALER CHRYSLER AUTO MART (101 PIKE ST, MARIETTA, OH 45750, (740) 373-7639) WAS NOTIFIED BUT HAD NOT BEEN AUTHORIZED YET TO DIAGNOSE AND REPAIR THE VEHICLE. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE DRIVE SHAFT AND REAR END FRACTURED INTO THE BEARINGS. THE CONTACT WAS ADVISED THAT A DEALER MAY NEED TO REMEDY THE PROBLEM BECAUSE REPLACING THE BEARINGS MAY ONLY BE AN INTERIM FIX. THE CONTACT WAS UNCERTAIN IF THE DEALER MAY BE ABLE TO REMEDY THE PROBLEM IF THE SAME OEM DRIVE SHAFT HAD BEEN REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE TO DETERMINE THE TECHNICAL GUIDELINES TO REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206198May 8, 2019
ENGINE
CHECK ENGINE LIGHT COMES ON AND CAR WILL NOT CRANK; EVERYTHING ELSE WORKS. LET CAR SIT AND IT FINALLY STARTS. DEALERSHIP SAYS NO CODES SHOW UP. HAPPENED 5 TIMES SINCE CAR WAS PURCHASED 12/24/19.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206275May 8, 2019
SERVICE BRAKES
LEASED A BRAND NEW CAR ON 3/23/19. THE SAME DAY THE CAR MADE WEIRD NOISES, INFORMED DEALERSHIP BROUGHT IT BACK 2 DAYS LATER AND I WAS INFORMED AFTER NOT HAVING THE CAR FOR ALMOST 3 WEEKS THAT THE ENTIRE BRAKE SYSTEM ENDED UP BEING REPLACED. WENT ON 5/6 TO PICK UP CAR AFTER IT WAS REPAIRED AND BROKE DOWN AGAIN, AND CAR BROKE DOWN IN THE PARKING LOT OF DEALERSHIP. THE CAR WAS IN DRIVE WHEN EMERGENCY BRAKE AND ENGINE FAILED ON A SUBURBAN SIDE STREET. FULL DESCRIPTION IS IN DOCUMENT BELOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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