Jeep Compass Complaints

4,014 consumer complaints on file.

#11219130June 10, 2019
ENGINE
I PURCHASED THE COMPASS BRAND NEW AND HAVE ONLY 4,600 MILES ON THE VEHICLE. WHEN I WAS PULLING UP TO A STOP SIGN AT A VERY BUSY INTERSECTION, THE "LOW OIL PRESSURE" LIGHT CAME ON AND THE VEHICLE STALLED AND WOULD NOT MOVE. DEALERSHIP SAID THAT THIS IS "HOW THE ENGINE IS DESIGNED TO FUNCTION" AND RESOLVED WITH AN OIL CHANGE. THE OIL SHOULD NOT BE SO LOW THAT ENGINE CUTS OFF. ALSO, THIS "SAFETY FEATURE" IS INCREDIBLY DANGEROUS AS IT GIVES NO WARNING AND CUTS OUT WHILE DRIVING. THIS NEEDS TO BE CORRECTED!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218742June 9, 2019
ENGINE
MY JEEP COMPASS WANT TO STALL WHEN I PRESS THE GAS! IT HAS BEEN DOING IT NOW FOR 2 DAYS AND IT DOES NOT HAPPEN ALL THE TIME BUT DID ALMOST CAUSE ME TO WRECK ON A HIGHWAY YESTERDAY! THIS HAS HAPPENED ON HIGHWAYS AND SIDE ROADS. THE CAR HAS NOT STALLED OUT COMPLETELY BUT IT WANTS TO AND WHEN IN DOES IT CAUSES THE CAR TO JERK AND LOSE SPEED. MY CAR ONLY HAS 33,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218461June 7, 2019
POWER TRAIN
MY 2018 JEEP COMPASS 4WD MAKES GRUMBLE/DRONE" SOUND AT 30 MPH AND ABOVE, SOUNDS LIKE IT'S FROM THE TRANSMISSION OR DIFFERENTIAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218568June 7, 2019
STRUCTURE:BODY
RUSTED SUBFRAME. RECALLED IN SOME STATES CONSIDERED SALT BELT STATES BUT NOT NEBRASKA, WHY NOT? THIS IS HORRIBLE. NOTHING ELSE IS SO RUSTY IT IS CRUMBLING LIKE THE SUBFRAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218375June 6, 2019
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING 70 MPH, THE WINDSHIELD WIPERS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO BARRY SANDERS SUPERCENTER (LOCATED AT 4120 W 6TH AVE, STILLWATER, OK 74074, (405) 571-0555) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 35,919.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218031June 5, 2019
UNKNOWN OR OTHER
CAM SHAFT SENSOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218170June 5, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
ENGINE BURNING WAY MORE OIL THAN IT SHOULD, THE VEHICLE THEN WILL SEIZE AND SHUT DOWN. THIS CAN BE AT ANY POINT WHILE DRIVING AND GIVES NO WARNING AS TO WHEN IT WILL HAPPEN. JEEP WILL NOT TAKE ANY RESPONSIBILITY ABOUT THIS HAZARDOUS ISSUE IN THEIR ENGINES YOU SHOULDN'T HAVE TO CHECK YOUR OIL ALL THE TIME TO MAKE SURE IT WON'T HAPPEN AGAIN. THE DEALERSHIP WILL HAVE YOU COME IN FOR A CONSUMPTION TEST AND EVEN PUTTING A CLAIM INTO JEEP CORPORATE, THEY WILL NOT ACKNOWLEDGE HOW BAD OF A PROBLEM THAT IS. THEIR NEEDS TO BE A RECALL OR FIX SOON OR THEIR WILL BE LAWSUITS UNFORTUNATELY WHEN SOMETHING HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217442June 3, 2019
ENGINE
THE VEHICLE BURNS THROUGH OIL VERY FAST. THE DAY BEFORE MY LAST OIL CHANGE THE CAR SHUT OFF IN THE MIDDLE OF THE ROAD AFTER A MESSAGE POPPED UP SAYING PULL OVER. I WAS ON A CURVE ON A DIRT ROAD GOING SLOW AND DIDN'T EVEN HAVE ENOUGH TIME TO PULL OVER. WHEN TRYING TO RESTART THE CAR AND ALL KIND OF ALERTS FLASH. FINALLY THE CAR STARTED, THE NEXT DAY THE OIL WAS CHANGED AT THE DEALER, THEY DON'T CHECK THE LEVEL BEFORE THEY CHANGE THE OIL THEY SAY. THEIR FIX, DIELECTRIC GREASE ON THE DOOR. NOW AT THE EXACT MILEAGE THE NEXT OIL CHANGE IS DUE, WE OIL CHECKED BEFORE GOING TO THE DEALER AND IT IS SO LOW IT BARELY SHOWED ON THE DIP STICK. A CAR WITH 22K MILES SHOULD NOT RUN OUT OF OIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217562June 3, 2019
SUSPENSION, UNKNOWN OR OTHER
THE FRONT SUBFRAME IS COMPLETELY RUSTED OUT. HAD TO HAVE VEHICLE TOWED HOME BECAUSE THE FRONT WHEELS LOOK LIKE A BOW-LEGGED COWBOY BECAUSE THE SUBFRAME BASICALLY SNAPPED AS WE WERE DRIVING. APPARENTLY THIS HAS BEEN AN ONGOING ISSUE AND JEEP REFUSES TO RECALL THIS. 2007 HAD THE SAME ISSUE AND THEY EXTENDED A "WARRANTY" TO GET THIS FIXED. 2009 IS MADE, OBVIOUSLY WITH THE SAME JUNK METAL, AND YET THEY REFUSE TO FIX THEIR INCOMPETENCE. WONDER HOW MANY PEOPLE HAVE DIED DUE TO THIS NEGLIGENCE. NOT HAPPY JEEP.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11217275June 1, 2019
SERVICE BRAKES, Other/Unknown
MY CAR EMERGENCY BRAKE LIGHT BUTTON HAS TURNED ON ALL BYITSELF WHILE I AM DRIVING. THE CAR STOPS AND SHUTS OFF. THEN I AM IN THE MIDDLE OF THE ROAD AND I HAVE TO PUT MY CAR IN PARK, PRESS THE PULL ON P BUTTON TO TURN IT OFF. THIS IS A SAFETY ISSUE. A CAR BEHIND CAN CRASH INTO ME. THIS HAS HAPPENED 5 TIMES SINCE FEBRUARY, THIS MORNING WAS MY 6 TIME. I DO NOT FEEL SAFE IN MY CAR ANYMORE, AFRAID OF TURNING OFF WHILE I AM DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217128May 31, 2019
UNKNOWN OR OTHER
I PULLED ONTO THE HIGHWAY AND THIS STRANGE LIGHT LIT AND THE CAR SEEMED TO BE RACING BUT NOT GOING ANYWHERE. I PULLED INTO THE SHOULDER OF THE ROAD, PUT THE CAR IN PARK, AND THE LIGHT WENT OFF. I TRIED GOING AGAIN BUT WITHIN 500 FT AND THE LIGHT CAME BACK ON. FRANTIC I PULLED INTO A SHOPPING MALL AND PULLED OUT THE CAR'S MANUAL. I FOUND OUT THAT IT WAS THE ELECTRONIC THROTTLE BODY LIGHT. I MADE THE TRIP HOME AND THE NEXT DAY TOOK THE CAR TO MY MECHANIC. THE MECHANIC SCANNED THE CHECK ENGINE LIGHT AND REPLACED THE FAULTY THROTTLE BODY. MY CAR IS A 2014 JEEP COMPASS LATITUDE WITH 52,363 MILES. I WAS CHARGED $556.54 TO FIX MY NOT YET 5 YEAR OLD CAR!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217189May 31, 2019
SERVICE BRAKES, ENGINE, STEERING
DID NOT KNOW THAT WAS A RECALL ON THECATALYTIC CONVERTER THEY FIX IT THEY HAD THE PART IN IM WOUDERING ABOUT THE ANTILOCK BRAKES BECAUSE MY BRAKE LIGHT COMES ON AND THE ADS LIGHT BECAUSE COURTESY DODGEJEEP RAM IN CONYERS GA IS CHARGING ME ABOUT 800.00 HUNDRED DOLLARS PLUS 190.00 FOR A BATTERY I CAN'T AFFORD THAT. MY CAR WAS ON A CITY STREET WHEN THE BRAKE LIGHT AND ABS LIGHT CAME ON I THOUGHT THE BRAKE FLUILD WAS LOW COURTESY DODGE SAID THAT IT WAS READY BEFORE I COULD DRIVE THE JEEP OFF THE LOT THE BRAKE LIGHT CAME BACK ON. THEN THEY SAID IT WAS THE BATTERY, NOW THEY TELLING ME ANTILOCK BRAKES. I CANNOT AFFORD TO PAY 1,190.00 DOLLARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210647May 29, 2019
FUEL/PROPULSION SYSTEM
AFTER FILLING UP THE GAS TANK WITH FUEL, THE JEEP WILL BEGIN TO STUTTER AND THE ENGINE WILL DIE. SOMETIMES IT HAPPENS IMMEDIATELY BUT OTHER TIMES IT TAKES A FEW MINUTES AND WILL HAPPEN WHILE IN TRAFFIC. AFTER THE INTIAL STUTTERING AND DYING, THE CAR RUNS FINE AFTER RESTARTING BUT THIS HAPPENS WITH EVERY FUEL FILL-UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210691May 29, 2019
ELECTRICAL SYSTEM, ENGINE
SINCE WE PURCHASED THIS CAR, IT HAS UNEXPECTEDLY COMPLETELY SHUT DOWN WHILE DRIVING. THIS HAS HAPPENED APPROXIMATELY 20 TIMES. LAST YEAR, IT WAS TOWED TO A DEALERSHIP IN THE SHEEPSHEAD BAY AREA OF BROOKLYN, NEW YORK. WE WERE TOLD THAT IT WAS A SAFETY FEATURE THAT SHUT THE ENGINE DOWN WHILE DRIVING IF THE VEHICLE WAS LOW ON OIL. IT WAS NOT AS ASCERTAINED BY THAT DEALERSHIP. THIS "SAFETY FEATURE" HAS PUT MY FAMILY'S LIFE IN IMMINENT DANGER AS THIS HAS HAPPENED WHILE DRIVING 60MPH ON THE GRAND CENTRAL PARKWAY AND BELT PARKWAY IN NEW YORK. ON SUNDAY, MAY 26, 2019, MY SON WAS DRIVING WITH 4 PEOPLE IN THIS CAR AND ONCE AGAIN IT SHUT DOWN WHILE TRAVELING 55MPH. FORTUNATELY, HE WAS ABLE TO EXIT THE HIGHWAY BEFORE HE WAS REAR ENDED AVOIDING TRAGEDY. HE PROCEEDED TO DRIVE TO A FRIEND'S HOUSE ON 168TH STREET IN MANHATTAN WHILE UTILIZING CITY STREETS. THE CAR RANDOMLY SHUT DOWN 6 MORE TIMES BEFORE REACHING SAFETY. I WILL NOT ALLOW ANYONE IN MY FAMILY TO DRIVE THIS UNSAFE VEHICLE. IT WAS TOWED TO THE CHRYSLER JEEP DEALERSHIP ON HYLAN BLVD. IN STATEN ISLAND, NEW YORK. WE WERE INFORMED THAT IT WILL NOT EVEN BE EVALUATED FOR ANOTHER WEEK TO 10 DAYS. CHRYSLER DOES NOT PROVIDE RENTALS NOR DOES MY INSURANCE COMPANY ALLOW RENTALS UNLESS THE AUTO WAS IN AN ACCIDENT. I HAVE RESEARCHED AND ASKED A FRIEND WHO HAS THE SAME EXACT MODEL AND YEAR. IT IS HAPPENING TO HER, TOO. I AM APPALLED THAT THIS PROBLEM IS ASSOCIATED WITH SUPPOSED LOW OIL IN THE ENGINE. MY SON HAD THE OIL CHANGED 4 DAYS PRIOR TO THIS LATEST INCIDENT. IT IS FRIGHTENING TO THINK THAT EVEN WHEN THIS CAR IS ALLEGEDLY REPAIRED ONCE AGAIN, THAT MY SON WILL BE DRIVING THIS CAR FROM STATEN ISLAND, NEW YORK, TO THE CANARSIE SECTION OF BROOKLYN, NEW YORK. PLEASE ADVISE WHAT STEPS SHOULD BE TAKEN. I WOULD LIKE TO TERMINATE THE LEASE IN ANYWAY POSSIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210732May 29, 2019
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. WHILE SERVICING HIS WIFE'S VEHICLE, THE CONTACT NOTICED LOTS OF RUST AND HOLES ON THE SUBFRAME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210539May 29, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
THERE IS A RECALL THAT IS SUPPOSED TO HAPPEN BY JEEP AND IT'S THE CATYLICTIC CONVERTER AND ALSO THE THROTTLE BODY JUST WENT OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209941May 25, 2019
SEAT BELTS
THE PASSENGER SEAT BELT MECHANISM DOES NOT LOCK. IT APPEARS TO BE LOCKED IN BUT WHEN YOU PULL ON IT, IT DOES NOT STAY IN THE LOCKED POSITION. IN THE EVENT OF AN ACCIDENT THE PASSENGER WILL NOT BE PROTECTED. MY SONS FRIEND WAS IN THE PASSENGER SEAT OF THE VEHICLE AND IT CAME UNBUCKLED WHEN THEY CAME TO A STOP AT A LIGHT. I DO NOT SEE ANY RECALLS AT THIS TIME AND HAVE FOUND COMPLAINTS TO CHRYSLER ABOUT THE PROBLEM WITH NO RESOLUTION.*DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209781May 24, 2019
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DRIVING AND MAKING A TURN, THE VEHICLE LUNGED FORWARD AND STALLED. IT TOOK NUMEROUS ATTEMPTS TO RESTART THE VEHICLE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE CAMSHAFT NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE DEALER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT STATED THE VEHICLE WAS EXHIBITING THE SAME FAILURE AS LISTED IN NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209549May 23, 2019
UNKNOWN OR OTHER
MAY 23, 2019, MY HUSBAND WAS IN AN ACCIDENT THAT TOTALED OUR COMPASS ACCORDING TO THE POLICE IN THE TOWN. THE SPEED WAS APPROXIMATELY 30MPG. THE AIRBAGS DID NOT DEPLOY. MY HUSBAND WAS TAKEN TO FINLEY HOSPITAL. THERE WERE INJURIES CONSISTING OF ROTATOR CUFF DAMAGE. I WILL BE LOOKING INTO A LAWSUIT. THIS CAR IS VERY UNSAFE! THE CAR WAS IN MOTION, HE SAID HE EXPERIENCED BRAKE FAILURE AND STRUCK A TRAILER HOLDING A RIDING LAWNMOWER. IT WAS 12:16 PM.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11209565May 23, 2019
STRUCTURE:BODY
I HAVE A 2007 JEEP COMPASS 4WD. THE REAR SUBFRAME ON THE DRIVERSIDE IS ROTTEN OUT AND MAKING THE DRIVER SIDE REAR WHEEL BEND. I HAVE A 4 YEAR THAT GOES IN MY CAR, AND I HAVE LOOKED ONLINE. JEEP WAS MADE AWARE OF THE RUST ROT, AND CHOOSE NOT TO DO ANYTHING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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