Jeep Compass Complaints

4,014 consumer complaints on file.

#11231916July 15, 2019
ENGINE
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE JERKED, LUNGED, AND THERE WAS A LOSS OF POWER. IN ADDITION, THE ABSTRACTION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO LITHIA CHRYSLER JEEP DODGE OF TRI-CITIES (7171 W CANAL DR, KENNEWICK, WA 99336, 509-591-0629) TO BE DIAGNOSED, BUT THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING), BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 53,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231967July 15, 2019
POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2012 JEEP COMPASS. WHILE DRIVING 40 MPH, THE CONTACT WAS UNABLE TO ACCELERATE AND THE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER AND THEN DROVE TO ALL STAR DODGE CHRYSLER JEEP RAM (11503 ST CHARLES ROCK RD, BRIDGETON, MO 63044, (314) 291-2050). THE DEALER STATED THAT THE VIN WAS INCLUDED IN AN UNKNOWN RECALL REGARDING THE CATALYTIC CONVERTER. THE VEHICLE WAS REPAIRED, BUT THE VEHICLE FAILED TWICE AFTERWARDS. DURING THE RECENT FAILURE, WHILE DRIVING 20 MPH, THE VEHICLE STALLED AND THE ENGINE FAILED AGAIN. THE CONTACT HAD THE VEHICLE TOWED TO CENTURY DODGE CHRYSLER JEEP RAM (13500 VETERANS MEMORIAL PKWY, WENTZVILLE, MO 63385, (636) 332-2800), BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 132,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231540July 13, 2019
ELECTRONIC STABILITY CONTROL (ESC)
DRY, HOT SURFACE ON HIGHWAY. IN CONSTRUCTION MOVING THROUGH STOP AND GO AS TWO MAJOR ROUTES WERE MERGING. APPROACHED AREA GOING UNDER A OVERPASS, SLIGHT DOWNWARD AND SWEEPING LEFT CURVE. SPEED WAS APPROXIMATELY 20 MPH OFF AND ON DUE TO HEAVY TRAFFIC FLOW. GENTLY DEPRESSED BRAKE TO SLOW THEN WENT TO GENTLY ACCELERATE AND CAR JUST QUIT, HAD NO ACCELERATION. LOOKED AT INSTRUMENT PANEL AND ESC LIGHT IS ON. BE PUT HAZARDS ON, PUT CAR IN NEUTRAL AND RESTARTED. EVERYTHING WENT BACK TO NORMAL. TRULY TERRIFYING AS THERE WOULD BE NO WAY FOR A TOW TO EVEN GET TO ME OR FOR ME TO GET OUT OF THE CAR! I WAS AGAINST LEFT SIDE WALL, ON A CURVE, UNDER A BRIDGE IN A HEAVY TRAFFIC CONSTRUCTION ZONE IN CLEVELAND! DEALERSHIP WILL CHARGE ME $115 JUST TO LOOK AT IT. READING UP I FIND THERE WILL NOT EVEN BE A CODE SO WHY BOTHER. THIS ISSUE IS DANGEROUS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231624July 13, 2019
ENGINE
I WAS DRIVING MY VEHICLE ON A CITY STREET AT 45 MILES AN HOUR WHEN THE ENGINE TURNED OFF WITH NO WARNING. THE STEERING WHEEL LOCKED UP WHEN THE VEHICLE TURNED OFF AND COASTED THE PARKING BREAK ENGAGED AT 15 MILES AN HOUR FORCING ME TO HARD BREAK AND ALMOST GET REAR ENDED WITH CHILDREN IN THE VEHICLE. I HAD MY VEHICLE TOWED TO THE DEALERSHIP WHERE IT WAS PURCHASED. THEY TOLD ME IT WAS A SAFETY FEATURE FOR THE JEEP FOR THE ENGINE TO SHUT OFF WHEN THE OIL IS LOW. THE DEALERSHIP IS CLAIMING THAT IT'S WITH IN CHRYSLER'S SPECS THAT THIS ENGINE (2.4 MULTI-AIR 9 SPEED) CAN BURN 1 QUART OF OIL EVERY THOUSAND MILES. THIS JEEP ONLY HAS 3,043 MILE ON IT. IT IS A SERIOUS SAFETY ISSUE FOR ENGINES TO SHUT OFF WHILE THE VEHICLE IS IN MOTION. THIS NEEDS TO BE FIXED IT CAN CAUSE SERIOUS HARM AND POSSIBLE DEATH IN A COLLISION. BOTH OF THE JEEP DEALERSHIP AND CHRYSLER REFUSED TO REMEDY THE SITUATION. THEY ARE FORCING ME TO DRIVE THE VEHICLE FOR AN OIL CONSUMPTION TEST REGARDLESS OF THE SAFETY ISSUES. *DT CONSUMER STATED THERE WAS NO WARNING LIGHTS AND NO CHIME BEFORE, DURING OR AFTER THE VEHICLE STOPPED RUNNING. THERE WAS NO INDICATION WHATSOEVER THAT THE OIL WAS LOW. THE VEHICLE HAD NOT HAD AN OIL CHANGE PRIOR TO THIS SITUATION DUE TO THE MILAGE. THE DEALERSHIP STARTED AT OIL CONSUMPTION TEST WHICH REQUIRED THEM TO CHANGE THE OIL. DEALERSHIP IS ASKING CONSUMER TO BRING VEHICLE IN EVERY 500 FOUR TIMES BEFORE DETERMINING THE AMOUNT OIL THAT THE VEHICLE IS BURNING.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230966July 11, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
ENGINE LIGHT, TRACTION LIGHT AND FLASHING LIGHTNING BOLT LIGHT CAME ON WHILE DRIVING AND VEHICLE WOULDN'T EXCEED 30 MPH. OCCURRENCE FIRST HAPPENED WHEN TURNING OUT OF A DRIVEWAY. I CONSTANTLY HAVE TO SHUT DOWN/RESTART VEHICLE IN THE MIDDLE OF TRAFFIC, AT TIMES, TO GET BACK TO BEING ABLE TO ACCELERATE NORMALLY, OTHERWISE, IF ABLE, I WILL PULL OVER TO THE SIDE OF THE ROAD AND PLACE THE CAR IN PARK TO SEE IF THERE ARE ANY CHANGES. LIGHTS WILL RANDOMLY COME ON AND DRASTICALLY ALTER ABILITY TO OPERATE VEHICLE. OTHER OCCURRENCES APPEARED WHILST WAITING IDLE IN LINE AT A DRIVE THRU, DRIVING DOWN CITY STREETS--STOP SIGN TO STOP SIGN, DRIVING OVER ROAD IMPERFECTIONS LIKE BUMPS OR POTHOLES, EVEN SAFETY SPEED HUMPS. FROM MY OWN RESEARCH ONLINE, I BELIEVE I HAVE AN IDEA TO WHAT THE CAUSE OF THIS ISSUE IS. DUE TO THE FLASHING LIGHTNING BOLT SIGNAL, IT SEEMS THAT THE ELECTRONIC THROTTLE BODY HAS FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231019July 11, 2019
POWER TRAIN
ON LONG TRIPS (OVER 3 HOURS) IN THE SUMMER, THE TRANSMISSION GETS HOT AND ELECTRONICALLY LIMITS THE SPEED TO 30 MILES PER HOUR. YOU CAN STAND ON THE GAS PEDAL AND ONLY THE RPM'S WILL INCREASE. THE CAR MUST SIT AND COOL DOWN BEFORE YOU CAN CONTINUE YOUR TRIP. I HAD MY CAR TOWED IMMEDIATELY TO A JEEP DEALER THAT WAS CLOSE TO WHERE I WAS STRANDED. THEY DID FULL DIAGNOSTICS ON IT AND KEPT IT FOR 3 DAYS AND COULD NOT FIND ANY EVIDENCE OF THIS ISSUE. THEY TOLD ME NOTHING WAS WRONG WITH MY CAR WHEN CLEARLY THERE IS AN ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230755July 10, 2019
ELECTRONIC STABILITY CONTROL (ESC)
MY CAR STALLED AS I WAS DRIVING, LUCKY ENOUGH I WAS COMING TO A STOP LIGHT. WHEN I TURNED IT BACK ON IT WORKED FINE. I HAVE READ THIS IS A COMMAND THING TO HAPPEN IN JEEP COMPASS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230824July 10, 2019
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
AFTER REFUELING WITHIN 1-2 MILES SPITS SPUDERS BUCKS, THEN STALLS! SAFTY IS AT ISSUE OF CAUSING A ACCIDENT OR GETTING HIT!!!! MAKE JEEP ACCOUNTABLE! HAPPENS EVERTIME NOW 6 MOS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230362July 9, 2019
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
WHILE CAR IS IN MOTION ENGINE WILL STALL AT RED LIGHTS / INTERSECTIONS, CAR WILL STATE:PUT CAR IN DRIVE BUT CAR IS IN DRIVE, LOW OIL PRESSURE WARNING WILL ILLUMINATE WHEN TURNING RIGHT THEN DISAPPEAR, CHECK ENGINE LIGHT WILL FLASH THEN TURN OFF. CAR MAY STALL, LOSE POWER, EMERGENCY BRAKE WARNING, NO GAS PEDAL RESPONSE. I RESEARCHED THIS PROBLEM AND IT APPEARS THAT THE CRANKSHAFT POSITION SENSOR COULD BE FAULTY...CAR IS 2018 WITH 21,000 MILES...CPS SHOULD NOT BE FAULTY AT THIS LOW MILEAGE/AGE OF VEHICLE...SEEMS TO BE A COMMON COMPLAINT ACROSS JEEP COMPASS VEHICLES OF MULTIPLE YEARS.....RECALL JEEP VEHICLES FOR FAULTY CRANKSHAFT POSITION SENSOR....HAPPENS AT HIGHWAY SPEEDS AS WELL, CAR LOSES POWER AND STEERING ABILITY.....DANGEROUS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230373July 9, 2019
ELECTRICAL SYSTEM, VISIBILITY/WIPER
REAR BACKUP CAMERA FAILS TO WORK WHEN SHIFTING INTO REVERSE,, INSTEAD SHOWING A BLACK SCREEN AND CAUSING THE COMPUTER TO FREEZE OCCASIONALLY REQUIRING POWER OFF OF THE CAR TO BRING SCREEN BACK UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230384July 9, 2019
UNKNOWN OR OTHER
VEHICLE CANNOT BE INSPECTED DUE TO AN INSPECTION DONE BY SHANNON TIRE. VEHICLE WAS STATIONARY ON A LIFT WHEN THE PERSON FOUND THE SUBFRAME COMPLETELY GONE. THE MOTOR IS CLOSE TO FALLING OUT AND WE HAVE READ NUMEROUS OCCASIONS WHERE THIS SAME ISSUE HAS TAKEN PLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230256July 8, 2019
ENGINE
WHEN IN MOTION, WHEN BRAKING TO ALLOW A VEHICLE IN FRONT TO TURN WHEN ATTEMPTING TO ACCELERATE VEHICLE HESITATES AND LURCHES FRONT TO BACK NUMEROUS TIMES BEFORE RESUMING ACCELERATION. THIS OCCURS AT HIGHWAY AND CITY SPEEDS. VEHICLE HAS BEEN TAKEN TO A MECHANIC MULTIPLE TIMES WITH NO SENSORS OR ISSUES FOUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230142July 8, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE WAS SPEWING FUEL. THE VEHICLE WAS TAKEN TO HOLDEN JEEP CHRYSLER (640 S GOVERNORS AVE, DOVER, DE 19904) WHERE IT WAS DIAGNOSED THAT THERE WAS A DEFECTIVE EVAPORATIVE SYSTEM INTEGRITY MODULE THAT NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE DEALER DIAGNOSED THAT A NEW FUEL TANK WAS NEEDED. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,392.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229959July 7, 2019
UNKNOWN OR OTHER
THE AUTO START STOP FEATURE HAS FUNCTIONED IMPROPERLY AND AFTER TAPPING MY BRAKES AT A STOPLIGHT AND TURNING ONTO A RAMP TO GET ON THE HIGHWAY, I WENT TO TAKE OFF AND THE CAR DIED. THE PARKING BRAKE LIGHT CAME ON AND I HAVE NEVER USED IT. I RESTARTED MY CAR ONLY FOR IT TO STALL OUT AND DIE10 MINS LATER ON THE HIGHWAY MAKING IT VERY HARD TO STEER. I HAD TO PULL OVER AND RE-START THE CAR AGAIN. I HATE THIS START STOP FUNCTION. IT DOESNT ALWAYS START BACK UP IMMEDIATELY AFTER LETTING OFF THE BRAKES. ALMOST CAUSED ME TO WRECK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229820July 6, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I GET A NO BUS THE HOW DASH LIGHTS UP NOTHING WORKS WHEN NO BUS SHOWS UP. I CANT GIVE A TURN SIGNAL I DON'T KNOW HOW FAST IM GOING. NOTHING WORKS WHEN NO BUS IS READING ON THE DASHBOARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229596July 5, 2019
UNKNOWN OR OTHER
TAKATA RECALL. SUNROOF LEAKING WHEN IT RAINS. THIS IS AN ISSUE THAT MAKES IT UNSAFE WHILE YOUR DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229665July 5, 2019
SUSPENSION:FRONT:WHEEL BEARING, ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHEN THE TURN SIGNALS WERE ACTIVATED, THE INTERIOR LIGHTING INSIDE THE VEHICLE ILLUMINATED AND TURNED OFF ONCE THE TURN SIGNALS WERE DEACTIVATED. ALSO, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT HAD TO RELEASE THE ACCELERATOR PEDAL IN ORDER THE ENGINE TO RETURN TO NORMAL. THERE WERE NO WARNING INDICATORS ILLUMINATED. ON ONE OCCASION, THE ENGINE COMPLETELY FAILED. THE VEHICLE HAD TO BE TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE WHEEL BEARING AND ALTERNATOR NEEDED TO BE REPLACED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 82,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229410July 4, 2019
UNKNOWN OR OTHER
A RATTLE NOISE IN THE BACK COMPARTMENT WHEN I DRIVE THE CAR. SOUNDS LIKE SOMETHING BROKEN INSIDE THE TRUNK COMPARTMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229446July 4, 2019
STRUCTURE:BODY
I BROUGHT MY VEHICLE A 2010 JEEP COMPASS TO BODWELLS JEEP IN BRUNSWICK MAINE LAST YEAR TO HAVE THE CROSSMEMBERS INSPECTED. THERE IS AN EXTENDED WARRANTY ON THIS VEHICLE FOR 10 YEARS. LAST YEAR THEY TOLD ME THAT IT WAS IN PERFECT SHAPE AND NOW THIS YEAR THE CROSSMEMBERS ARE SO RUSTED THROUGH THAT THERE IS A GIANT HOLE. THEY DON'T WANT TO FIX IT FOR FREE AND MY CAR WILL NOT PASS INSPECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229452July 4, 2019
STEERING, UNKNOWN OR OTHER
WHILE DRIVING DOWN ROAD A BOLT FELL OUT FROM UNDER THE STEERING COLUMN AND DROPPED ON MY FOOT. WHEN TURNING THE STEERING WHEEL TO THE LEFT. YOU CAN HEAR A POPPING NOISE AND STEERING WHEEL LIFTS UPWARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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