Jeep Compass Complaints

4,014 consumer complaints on file.

#11241699August 5, 2019
AIR BAGS
TAKATA RECALL : MY 2014 JEEP COMPASS AIRBASE DASH LIGHT HAS ILLUMINATED, AND WILL RANDOMLY TURN ON AND OFF WHILE DRIVING. I LOOKED INTO THE RECALL AND DID NOT SEE ANY COMPLAINTS FROM MY VEHICLE MODEL. WHEN THE VEHICLE IS ON AND STATIONARY THE INDICATOR WILL ILLUMINATE. WHILE THE VEHICLE IS IN MOTION AT ANY SPEED THE INDICATOR LIGHT WILL RANDOMLY POP UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241838August 5, 2019
FUEL/PROPULSION SYSTEM
ENGINE, FUEL PROPULSION SYSTEM, VEHICLE SPEED CONTROL 2014 JEEP COMPASS SPUTTERS AND JERKS, DIFFICULTY ACCELERATING. RANDOMLY CAME ON ALONG WITH THE ELECTRONIC THROTTLE LIGHT. UNABLE TO ACCELERATE ABOVE 10 OR 15 MPH..ONLY GAIN SPEED WHEN GOING DOWNHILL. TOWED TO DEALER- THROTTLE BODY WAS REPLACED,I PURCHASED AS USED VEHICLE, LEFT ME STRANDED ON 1ST DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241827August 5, 2019
UNKNOWN OR OTHER
THE DRIVER'S SIDE LEFT FOOTREST SUPPORT BROKE OFF AND BECAME LOOSE UNDERFOOT WHILE DRIVING ON A HIGHWAY. IT BECAME LODGED UNDER THE BRAKE PEDAL AND I COULD NOT DEPRESS THE BRAKE PEDAL. EVENTUALLY WAS ABLE TO USE MY FOOT TO CLEAR IT AWAY AND STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241878August 5, 2019
ENGINE
THE AUTO START/STOP FEATURE IN MY CAR IS NOT RELIABLE. THERE HAVE BEEN THREE INSTANCES WHEN I'VE BEEN STOPPED AT A LIGHT, I TAKE MY FOOT OFF THE BRAKE, THE SYSTEM ACTIVATES START, AND THEN AS SOON AS I HIT THE GAS, MY CAR STALLS. I THEN HAVE TO PUT MY CAR IN PARK, TURN THE VEHICLE OFF COMPLETELY, AND START IT AGAIN. THIS OBVIOUSLY STRIKES HIGH CONCERN DUE TO THE STRONG POSSIBILITY OF BEING REAR ENDED. I TOOK MY VEHICLE IN TO THE DEALERSHIP I BOUGHT IT FROM AND THEY SAID THEY DIDN'T KNOW. I LEFT AGITATED. I JUST PURCHASED MY VEHICLE LESS THAN 6 MONTHS AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241592August 4, 2019
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
WHILE DRIVING, THE ENGINE LOSES POWER AND THROTTLE CONTROL, TRACTION CONTROL, AND CHECK ENGINE LIGHTS CAME ON. VEHICLE GOES INTO "LIMP" MODE AND WON'T ACCELERATE ABOVE 10-15 MPH. THIS SEEMS TO BE A RECURRING PROBLEM WITH THIS VEHICLE, BUT THERE ISN'T A RECALL. THIS IS A MAJOR SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241597August 4, 2019
ENGINE, FUEL/PROPULSION SYSTEM
CAR RANDOMLY SHUTS OFF WHILE DRIVING. STARTED WITH NO KNOWN CAUSE THEN IT STARTED DOING THIS AFTER FUELING THE CAR. HAVE SEEN THAT IT IS A WELL KNOWN PROBLEM WITH JEEP COMPASS, AND OTHER MODELS LIKE THE COMPASS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241539August 3, 2019
ELECTRONIC STABILITY CONTROL (ESC), STEERING, SUSPENSION
WHILE DRIVING THE CAR IT STARTED PULLING TO THE LEFT AND STEERING WHEEL WAS SHAKING. THERE WAS ALSO A POUND SQUEALING NOISE. PULLED VEHICLE TO THE SIDE OF THE ROAD AND NOTICED THE DRIVER SIDE FRON TIRE WAS LEANING INWARDS. LOOKED UNDER THE VEHICLE AND NOTICED THE SUB FRAME HAD RUSTED THROUGH AND BROKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241379August 2, 2019
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL, STEERING
ABOUT 3 WEEKS AGO MY CAR STARTED STALLING OUT ON ME OUT OF NOWHERE, I TOOK IT TO A MECHANIC SO THEY COULD TRY TO DIAGNOSE THE PROBLEM, THEY THOUGHT IT WAS THE BATTERY SO I BOUGHT A NEW ONE( $183). 2 DAYS LATER THE CAR STARTED STALLING OUT ON ME AGAIN WHILE DRIVING ON THE FREEWAY A COP HAD TO PUSH MY CAR OUT OF THE WAY BECAUSE I WAS BLOCKING TRAFFIC AND IN AN UNSAFE LOCATION, I HAD TO GET IT TOWED ($80) & TOOK IT TO A DIFFERENT MECHANIC TO DIAGNOSE THE PROBLEM ($198) THEY SAID MY CAR HAD A SAFETY RECALL DUE TO THE CRANKSHAFT/CAMSHAFT SENSOR THEY RECOMMENDED THAT I SHOULD TAKE IT TO THE DEALERSHIP BECAUSE THAT IS THE MANUFACTURERS FAULT AND CHRYSLER WILL FIX IT FOR FREE. WHEN I WENT TO THE DEALERSHIP THEY SAID MY CAR DOES NOT QUALIFY AND THAT I WOULD HAVE TO REDIAGNOSE MY CAR FOR $200 AND PAY $540 FOR THEM TO FIX THIS ISSUE WHICH I AM NOT AT FAULT FOR. I ASKED IF I WOULD BE ABLE TO GET A RENTAL THROUGH THEM THEY SAID I WOULD HAVE TO PAY OUT OF POCKET FOR IT. I STARTED A CASE WITH CHRYSLER ON 07/29 AND AM STILL WAITING ON THE SPECIALIST TO REVIEW THIS. I AM FRUSTRATED. EVERY DAY THAT GOES BY IS ANOTHER DAY THAT I HAVE TO FIGURE OUT HOW TO GET TO WORK WHETHER IT BE ASKING FOR A RIDE OR PAYING FOR A RENTAL OUT OF POCKET. I WOULD UNDERSTAND IF I GOT IN A WRECK AND THE SENSOR MESSED UP I WOULD PAY FOR IT MYSELF NO QUESTIONS ASKED. ALL I'M ASKING IS FOR CHRYSLER TO HONOR THE SAFETY RECALL AND FIX THIS ISSUE. IF YOU WERE IN THE SAME POSITION I'M SURE YOU WOULD BE STRESSED OUT AS WELL. THE CAR IS NOT SAFE AND HAS LEFT ME STRANDED WHILE I WAS DRIVING, NOW 4 TIMES. MY CAR IS 2016 THERE IS NO REASON THIS SHOULD BE HAPPENING!!!! ALSO, I HAVE KEPT ALL RECEIPT AND WOULD LIKE TO BE REIMBURSED FOR THE HEADACHE & UNNECESSARY CHARGES THAT THIS HAS CAUSED ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241230August 2, 2019
FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
I WAS DRIVING, AND MY CAR STARTED TO GET HOT. THE HOT ENGINE LIGHT STARTED TO BEEP. I WAS ON THE HIGHWAY SO I TRIED TO GET TO A SAFE AREA TO PULL OVER. BEFORE I COULD EVEN DO THAT I HEARD AND FELT THE CAR SHAKE AND ALL OF THE SUDDEN THE TEMPERATURE DROPS TO COLD AND THE CHECK ENGINE LIGHT AND THE THROTTLE CONTROL LIGHT TURNED ON. DROVE IT HOME AND IN THE MORNING THE CHECK ENGINE LIGHT IS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241060August 1, 2019
ENGINE
VEHICLE STALLS AFTER CAR HAS STOPPED AT STOP LIGHT OR STOP SIGN. VEHICLE WILL PROPERLY TURN OFF DUE TO AUTO SHUT OFF. REMOVE FOOT FROM BRAKE, VEHICLE STARTS AND BEGINS TO MOVE. VEHICLE WILL THEN STALL QUICKLY AFTER IN INTERSECTION. OPERATOR NEEDS TO PUT CAR IN PARK, TURN VEHICLE BACK ON AND BEGIN MOVING. PROBLEM HAS REPEATEDLY HAPPENED DURING CITY DRIVING AT STOPS SIGNS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241081August 1, 2019
ELECTRICAL SYSTEM, ENGINE
THE ENGINE STALLED AND CUT OFF WHILE I WAS SLOWING DOWN WHILE DRIVING ON THE FREEWAY. THE CAR WENT COMPLETELY DEAD, I COULD NOT TURN ON WARNING LIGHTS AND CARS WERE RUNNING FAST BEHIND ME. AFTER 2 MINUTES OF TURNING THE IGNITION TO TRY TO START THE CAR, THE DASH LIGHTS WENT BACK ON AND THE ENGINE STARTED AGAIN. THE CAR ALSO CUT OFF WHEN I WAS SLOWING DOWN IN TRAFFIC BEHIND OTHER CARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241095August 1, 2019
UNKNOWN OR OTHER
VEHICLE TURNS OFF AND SAYS KEY FOB HAS LEFT. VEHICLE. CHRYSLER UNABLE TO FIX ISSUES OR ADDRESS IT. MAJOR SAFETY CONCERN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241098August 1, 2019
ENGINE
PURCHASED BRAND NEW WITH 11 MILES AND THE VEHICLE IS BURNING ONE GALLON OF OIL BETWEEN OIL CHANGES. CHRYSLER SAYS IN NORMAL SPECS. ENGINE AT RISK OF LOCKING UP IF NOT ADDING OIL AND CAN'T TRUST OIL LIGHT. WAS INFORMED TO NOT TRUST THE OIL LIGHT BY THE DEALERSHIP. BUT TOLD TO TRUST IT BY CHRYSLER CARES.*DT*JB *DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241136August 1, 2019
FUEL/PROPULSION SYSTEM
AFTER EVERY SINGLE TIME I FUEL UP MY CAR, THE WHOLE CAR SPUTTERS. I HAVE TAKEN MY CAR IN AND HAD MY OIL CHANGED AND RECEIVED A TUNE UP. LAST WEEK, AFTER HAVING ALL OF THIS WORK DONE, I GO TO FILL UP MY TANK, I TURN THE CAR ON IT SPUTTERS AS I ACCELERATE OUT OF THE GAS STATION, THEN I PULLED OUT ONTO A VERY BUSY STREET TO DRIVE HOME AND NOT EVEN A QUARTER MILE DOWN THE ROAD MY CAR STALLS OUT, POWER STEERING IS LOST, AND I ALMOST GET HIT FROM ON COMING TRAFFIC DUR TO ME LOSING CONTROL OF THE VEHICLE. I PUT THE CAR IN PARK AND TURN THE CAR BACK ON AND IT SEEMS FINE. AGAIN THIS ISSUE ONLY HAPPENS IMMEDIATELY AFTER GETTING GAS. THIS ISSUE IS APPARENTLY WELL KNOWN BUT THERE IS NO RECALL OUT YET. HERE IS A LINK TO OTHER PEOPLE HAVING THE EXACT SAME PROBLEM AS ME: "BUCKING AFTER I FILL UP WITH GAS. - CARGURUS" HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T29898_DS631498
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241173August 1, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2012 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 10 MPH OVER RAILROAD TRACKS, THE VEHICLE SUDDENLY STALLED AND WOULD NOT RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE ENGINE REACHED 6,000 RPMS. THE VEHICLE BECAME STRANDED ON THE RAILROAD TRACKS. WHEN THE VEHICLE WAS POWERED OFF AND RESTARTED, IT RESUMED NORMAL OPERATION; HOWEVER, THE CHECK ENGINE AND ANOTHER UNKNOWN WARNING INDICATOR WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO TURLOCK CHRYSLER JEEP DODGE RAM (1600 AUTO MALL DR, TURLOCK, CA 95380, 209-250-5800) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 86,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240775July 31, 2019
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DROVE TO HERITAGE CHRYSLER DODGE JEEP RAM OWINGS MILLS (LOCATED AT 11212 REISTERSTOWN RD, OWINGS MILLS, MD 21117, (866) 771-8050) WHERE IT WAS DIAGNOSED THAT THE ENGINE OIL WAS LOW. THE VEHICLE WAS CURRENTLY BEING TESTED FOR OIL CONSUMPTION. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V524000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240781July 31, 2019
ENGINE, STEERING, UNKNOWN OR OTHER
WHILE GETTING ONTO A HIGHWAY, MY RPMS DROPPED AND I TEMPORARILY LOST POWER STEERING AND STARTED SLOWING DOWN, THEN IT "CAUGHT" AND I WAS ABLE TO DRIVE IT STRAIGHT TO A CAR PLACE TO GET THE FREE DIAGNOSTICS. EVERYTHING CAME BACK NORMAL SO I LEFT. LATER IN THE DAY AS I WAS PULLING OUT OF MY NEIGHBORHOOD IT STALLED AGAIN AND COMPLETELY SHUT OFF THIS TIME. WHEN TRYING TO TURN IT ON AGAIN IT EITHER WOULD BUT THEN WOULD IMMEDIATELY STALL AGAIN OR IT WOULD JUST NEVER START. WHILE TRYING TO TURN IT ON, ALL THE DASH LIGHTS LIGHT UP INCLUDING CHECK ENGINE, WHICH HAS NOT BEEN ON UNTIL THE CAR STALLED THE SECOND TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240907July 31, 2019
ENGINE
I WAS ABOUT TO PULL OUT OF THE PARKING LOT WHILE IN DRIVE WHEN THE ENGINE SERVICE LIGHT CAME UP TELLING ME TO PULL MY CAR OVER AND COME TO A STOP BECAUSE THE VEHICLE WILL SHUT OFF. TOOK IT TO THE DEALER THEY SAID NOTHING WAS WRONG AND ERASED ALL MY ERROR MESSAGES AFTER IT WAS SCANNED. AS A STANDARD PROCEDURE OF JEEP THEY TOLD ME TO PICK UP THE VEHICLE AND DRIVE IT FOR 1,000 MILES AND IF THE CHECK ENGINE LIGHT APPEARED TO BRING IT IN AND THEN THEY WILL FIX IT. I FIND THIS IS UNSAFE TELLING ME TO GO DRIVE MY VEHICLE AND THERE IS A POSSIBILITY IT MAY TURN OFF WHILE I AM ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240589July 30, 2019
FUEL SYSTEM, DIESEL
TL* THE CONTACT OWNS A 2013 JEEP COMPASS. THE CONTACT STATED THAT THEIR VEHICLE DECELERATED AND BEGAN TO SMOKE. THE CONTACT THEN PULLED OVER AND PLACED THE VEHICLE IN PARK. THE HOOD WAS OPENED AND AND EXCESSIVE FLAMES WERE VISIBLE. THE FIRE GREW LARGER FROM OUT OF THE HOOD. THE CONTACT'S FRIEND CAME OUT SIDE AND EXTINGUISHED THE FIRE WITH THEIR OWN FIRE EXTINGUISHER. A POLICE REPORT WAS NOT MADE. THE CONTACT CALLED BAXTER CHRYSLER JEEP DODGE (17950 BURT ST SUITE 200, OMAHA, NE 68118 (402) 800-1230). THE VEHICLE WAS DIAGNOSED. THE MECHANICS STATED THAT THE FUEL LINE FAILED. MECHANICS SET UP AN APPOINTMENT FOR TOMORROW. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE MILEAGE WAS 74,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11240711July 30, 2019
SERVICE BRAKES, ENGINE, STEERING
FAULTY OR DEFECTIVE CAMSHAFT/CRANKSHAFT SENSORS SHUTTING DOWN OR STALLING THE VEHICLE WHILE IN OPERATION AND MOTION, WITHOUT WARNING. DRIVING, UP TO 70MPH, IN HEAVY TRAFFIC ON A BUSY HIGHWAY, VEHICLE ENGINE STALLS AND RESULTS IN LOSS OF POWER STEERING, POWER BRAKES AND FORWARD MOMENTUM. WHEN THIS HAPPENS, THE DRIVER IS THRUST INTO A VERY DANGEROUS (AND POSSIBLY DEADLY) POSITION OF TRYING TO MANUALLY (W/O POWER) STEER AND/OR BRAKE THE VEHICLE AT HIGH RATES OF SPEED IN FAST AND DENSE TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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