Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10233779July 10, 2008
AIR BAGS
TL*THE CONTACT OWNS A 2006 HYUNDAI SONATA. SPORADICALLY, THE AIR BAG DISCONNECTED LIGHT ILLUMINATES FOR THE PASSENGER SEAT. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE CONTACT HAS ATTEMPTED TO HAVE THIS FAILURE CORRECTED EVER SINCE THE VEHICLE WAS PURCHASED. THERE ARE CURRENTLY SIX SAFETY RECALLS FOR THIS YEAR, MAKE, AND MODEL VEHICLE: NHTSA CAMPAIGN ID NUMBER'S 08V161000 (AIRBAGS), 08E021000 (HEADLIGHTS), 06V23400 (EQUIPMENT LABEL), 06V180000 (HEADLIGHTS), 05V377000 (FRONT SEAT RECLINER), AND 05V316000 (SUSPENSION). THE CONTACT STATED THAT HE HAS NEVER RECEIVED A SAFETY RECALL NOTICE AND, WHEN HE CALLED THE DEALER AND MANUFACTURER, HE WAS INFORMED THAT THEY DID NOT HAVE ANY RECALL INFORMATION AND COULD NOT REPAIR THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 30,000. UPDATED 07/29/08 *BF UPDATED 08/01/08
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233621July 9, 2008
STRUCTURE:FRAME AND MEMBERS, SUSPENSION
WHEN I WAS AT THE GRADE SCHOOL PICKING UP MY DAUGHTER, THE CAR STARTED TO LURCH AND THEN STOPPED. I GOT OUT AND THE FRONT TIRE ON THE PASSENGER SIDE WAS TWISTED TO THE SIDE. THE RIGHT AXLE HAD BLOWN OUT. I COULD NO LONGER DRIVE THE CAR. I WAS IN THE PROCESS OF MOVING BACK TO ILLINOIS AT THE END OF MAY I HAD TO RENT A CAR DOLLY TO TOW THE CAR BEHIND THE U-HAUL. UPON TAKING IT TO OUR AUTOMOTIVE REPAIR SHOP, HE CALLED US THE NEXT DAY TO SAY THAT THE FRONT RIGHT FRAME CRADLE HAD RUSTED IN HALF. WE WENT TO TAKE A LOOK AND YES IT WAS RUSTED THROUGH THE CRADLE WITH A SPOT THE SIZE OF AN ORANGE THE FRAME HAD BROKEN IN HALF. WE HAVE FINALLY GOTTEN TO THE HYUNDAI DEALER. THEY HAVE SAID THAT THEY WILL FIX THE AXLE AND THE FRAME. BUT THE 2 FRONT TIRES ARE NOW NOT ANY GOOD 1 OF WHICH WAS NEW, THEY WILL NOT REPLACE EITHER OF THEM. THEY SAID THAT TIRE DEALER THAT PUT THE NEW ONE ON SHOULD OF NOTICED THE PROBLEM AND SO IT IS THEIR FAULT. ALSO WHEN THE TOW TRUCK WENT TO PULL THE CAR UP ON THE FLAT BED THE FRONT RIGHT TIRE GAVE WAY AND BENT UNDER THE CAR IN THE PROCESS DOING DAMAGE TO THE FRONT FENDER, THIS ALSO HYUNDAI SAID THAT IT WAS THE FAULT OF THE TOW TRUCK DRIVER AND THAT THEY WOULD NOT PAY TO FIXED IT. AS OF TODAY JULY 9, 2008 I AM NOT SURE WHAT IS GOING TO BE FIXED OR NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233509July 8, 2008
AIR BAGS
TL*THE CONTACT OWNS A 2007 HYUNDAI SONATA. THE CONTACT EXPERIENCED INTERMITTENT FAILURE WITH THE PASSENGER SIDE AIR BAG, ESPECIALLY WHEN HIS 5'5, 125 LBS. WIFE WAS SEATED IN THE PASSENGER SEAT. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 08V161000 (AIR BAGS), BUT WAS INFORMED THAT NO REPAIRS WERE NEEDED. THE MANUFACTURER STATED THAT THE AIR BAGS WERE FUNCTIONING PROPERLY (ACCORDING TO THEIR NOTES) AT THE TIME AND REFUSED TO PERFORM THE REPAIR. THE CURRENT MILEAGE WAS 22,278 AND FAILURE MILEAGE WAS APPROXIMATELY 1,000. UPDATED 09/16/08. *LJ UPDATED 09/25/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233421July 7, 2008
STRUCTURE:FRAME AND MEMBERS
RUST HOLE IN SUB FRAME FOUND WHILE DOING AN OIL CHANGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233162July 3, 2008
SEATS
TL*THE CONTACT OWNS A 2001 HYUNDAI SONATA. THE CONTACT STATED THAT THE SENSOR THAT CONTROLS THE AIR BAG DEPLOYMENT IN THE PASSENGER SEAT WAS CONSTANTLY FAILING. THE SENSOR WAS PART NUMBER 35HYZ. IF A LARGE PERSON IS SEATED IN THE PASSENGER SEAT, THE SENSOR MISTAKENLY REGISTERS THAT A CRASH HAS OCCURRED AND DEPLOYS THE AIR BAG. PRIOR TO THE FAILURE, THE AIR BAG LIGHT AUTOMATICALLY ILLUMINATED. THE FAILURE WAS REPLACED TWICE BEFORE, AND CURRENTLY NEEDS TO BE REPLACED AGAIN. THE FAILURE MILEAGE WAS 75,862.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233171July 3, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 1999 HYUNDAI SONATA. WHILE DRIVING 35 MPH, THE WHEEL DETACHED FROM THE VEHICLE. THE MECHANIC STATED THAT THE ENGINE CRADLE CORRODED AND RUSTED INTO TWO PIECES, WHICH CAUSED THE WHEEL TO DETACH WHILE THE VEHICLE WAS IN MOTION. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233026July 2, 2008
STRUCTURE:FRAME AND MEMBERS
TL*THE CONTACT OWNS A 2001 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 15 MPH, THE FRONT PASSENGER SIDE WHEEL COLLAPSED. THE VEHICLE HAD TO BE TOWED TO A MECHANIC AND A BASEBALL SIZE HOLE IN THE SUBFRAME WAS DISCOVERED, WHICH CAUSED THE TIE ROD TO DISLODGE. THE MECHANIC ALSO DISCOVERED TWO MORE HOLES IN OTHER AREAS OF THE SUBFRAME. THE CURRENT AND FAILURE MILEAGES WERE 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233028July 2, 2008
STRUCTURE:FRAME AND MEMBERS
TL*THE CONTACT OWNS A 2002 HYUNDAI SONATA. UPON TAKING THE VEHICLE IN FOR INSPECTION, THE MECHANIC DISCOVERED THAT THE SUBFRAME WAS RUSTED IN SEVERAL PLACES. THE CONTACT WAS ADVISED NOT TO DRIVE THE VEHICLE. THERE WERE NO RECALLS FOR THIS FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233041July 2, 2008
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2008 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT HEARD A VERY LOUD CLICKING NOISE COMING FROM THE VEHICLE. SHE APPROACHED A TRAFFIC LIGHT AND PROCEEDING THROUGH IT BY DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE HESITATED SEVERELY AND WAS PULLED OFF THE ROAD. THE OCCUPANTS EXITED THE VEHICLE. THE CONTACT OPENED THE HOOD AND NOTICED FLAMES. THE FIRE SPREAD TO THE ROOF AND THE INTERIOR FRONT END OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL PRIOR TO THE FAILURE. THE POLICE AND FIRE DEPARTMENTS WERE CALLED TO THE SCENE. THE FIRE DEPARTMENT REPRESENTATIVE STATED THAT THE FAILURE WAS CAUSED BY AN ELECTRICAL BREAKDOWN. THE PASSENGER WAS INJURED AND TRANSPORTED TO THE HOSPITAL BY AN AMBULANCE. THE INSURANCE COMPANY HAS NOT YET DETERMINED IF THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGES WERE 15,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10232813July 1, 2008
STRUCTURE:FRAME AND MEMBERS
I WAS DRIVING MY 2000 HYUNDAI SONATA AT 15 MILES/HR ON GOOD-CONDITION ROAD WHEN I HEARD A CRACKING NOISE AND FELT THE FRONT RIGHT SIDE SINK TO THE GROUND. I DISCOVERED THAT THE FRONT RIGHT WHEEL WAS COMPLETELY DETACHED FROM THE FRAME, AND THE FRONT AXLE WAS DISPLACED. THERE WAS SERIOUS CORROSION ON THE RIGHT SIDE OF THE FRAME WHERE THE POINT OF BREAKING WAS. NO ONE WAS HURT SINCE THE SPEED WAS SLOW. BUT IT COULD BE VERY SERIOUS IF DRIVING ON THE FREEWAY. THE FRAME / AXLE ARE ORIGINAL PARTS AND HAVE NEVER BEEN REPAIRED PREVIOUSLY. I FOUND SIMILAR REPORTS ONLINE (SEE THE FOLLOWING LINK: HTTP://WWW.MOTORAUTHORITY.COM/NEWS/INDUSTRY/HYUNDAI-SONATA-FRAMES-RUST-US-NHTSA-INVESTIGATES/ ). I THINK THIS COULD BE SOMETHING THAT NEEDS TO BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232737June 30, 2008
STRUCTURE:FRAME AND MEMBERS
TOOK MY VEHICLE TO THE DEALERSHIP. UPON INSPECTION THERE WAS A RUSTED HOLE IN THE FRAME THAT WENT ALMOST COMPLETELY THROUGH THE FRAME. I WAS TOLD THAT HYUNDAI WOULD NOT REPAIR THE VEHICLE. I BOUGHT A NEW CAR AND TRADED IN THE OLD VEHICLE, AND WAS ONLY GIVEN THE MINIMUM AMOUNT FOR A JUNK VEHICLE INSTEAD OF THE BLUE BOOK VALUE OF SEVERAL THOUSAND DOLLARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232582June 28, 2008
AIR BAGS:FRONTAL
THE PASSENGER SIDE AIRBAG SIGNAL ON THE DASHBOARD VERY OFTEN DOES NOT GO OFF WHEN MY WIFE SITS IN THE SEAT. IT SEEMS TO BE INTERMITTENT BUT MOST OFTEN IT DOES NOT WORK. I HAVE HEARD RUMORS ABOUT A RECALL BUT, SO FAR, WE HAVE NOT BEEN NOTIFIED OF THIS DIRECTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232467June 27, 2008
STRUCTURE:FRAME AND MEMBERS
PURCHASED A 2002 HYUNDAI SONATA IN 2006. ON 6/25/2008 I RECEIVED AN OIL CHANGE AND WHEN INSPECTING THE UNDERCARRIAGE IT WAS NOTED OF A SERVER RUST HOLE ON THE SUB FRAME ASSEMBLY ON THE FRONT OF THE CAR. THE RUST HOLE (WHILE ONLY ABOUT 1/4 TO 1/8 OF AN INCH ACROSS) STRETCHES ACROSS THE WHOLE BOTTOM OF THE SUB-FRAME ASSEMBLY. THIS IS A VERY SERIOUS PROBLEM WITH A VEHICLE IF THE SUB-FRAME IS DAMAGED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232474June 27, 2008
STRUCTURE:FRAME AND MEMBERS
I HAVE A 2000 HYUNDAI SONATA WITH SEVERE SUBFRAME RUSTING WHICH WAS DISCOVERED WHEN CAR WAS INSPECTED. I WAS TOLD THAT MY CAR IS NOT INSPECTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232549June 27, 2008
STRUCTURE:FRAME AND MEMBERS
TL*THE CONTACT OWNS A 2000 HYUNDAI SONATA. THE CONTACT TOOK HIS VEHICLE TO A LOCAL MECHANIC DUE TO A NOISE CAUSED BY THE WHEEL BEARINGS. THE MECHANIC INFORMED HIM THAT THE FRAME OF THE VEHICLE, WHICH SUPPORTED THE ENGINE, WAS RUSTING. THE MECHANIC ALSO NOTICED A HOLE IN THE RIGHT FRONT SIDE OF THE SUBFRAME BEHIND THE RIGHT FRONT WHEEL. THE FAILURES ARE NEARLY IDENTICAL TO THE ONES NOTED IN INVESTIGATION NUMBER PE08029. THE DEALER HAS NOT BEEN NOTIFIED AND THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 148,000. UPDATED 07/22/08 *BF UPDATED 07/21/08
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232558June 27, 2008
STRUCTURE:FRAME AND MEMBERS
MY WIFE WAS DRIVING TO WORK ON JUNE 9, 2008. SHE HAD TO STOP SUDDENLY AND HEARD A POP IN FRONT END OF CAR. CAR SWERVED TO RIGHT AND SHE THOUGHT SHE WAS GOING TO HIT ANOTHER CAR. DROVE CAR SLOWLY TO HATFIELD HYUNDAI. THEY HAD A LONG WAIT FOR THE PART, AND WE GOT THE CAR BACK ON JUNE 26, 2008. THE SERVICE ORDER SAID "REPLACE THE SUB-FRAME IT WAS VERY RUSTY." THE CAR IS A 2000 SONATA AND HAD 116,844 MILES ON IT WHEN THIS INCIDENT OCCURRED. THIS IS IN LINE WITH YOUR INVESTIGATION PE08029. THEY DID NOT CHARGE US FOR THE REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232052June 23, 2008
SUSPENSION, STRUCTURE:FRAME AND MEMBERS
1999 HYUNDAI SONATA FRONT RIGHT WHEEL WAS SEVERED FROM FRAME WHILE MY DAUGHTER, WHO IS A NEW DIVER, WAS DRIVING, FRAME WAS BADLY RUSTED. CAR WAS IN FOR SERVICE 6 MONTHS AGO TO HAVE FRONT STRUTS REPLACED AND DEALER DID NOT INDICATE THAT THERE WAS A PROBLEM OR THAT THEY HAVE BEEN SEEING THIS IN OTHER SIMILAR CARS. AFTER RESEARCHING THIS I CAN SEE THAT THESE CARS HAVE A PROBLEM AND NEED TO BE PULLED FROM THE ROAD BEFORE SERIOUS HARM COMES FROM THIS ISSUE. HYUNDAI SHOULD TAKE RESPONSIBILITY FOR THIS SERIOUS PROBLEM. THE CAR HAS 96,000 MILES AND HYUNDAI IS REPLACING THE SUB FRAME UNDER WARRANTY, BUT MY CONCERN IS THAT THEY ARE NOT TELLING ANYONE PRIOR TO FAILURE AND SOMEONE IS GOING TO GET SERIOUSLY HURT OR KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231976June 22, 2008
SUSPENSION:FRONT, STRUCTURE
THIS COMPLAINT INVOLVES A 2000 HYUNDAI SONATA. I WAS HAVING ROUTINE MAINTENANCE DONE ON THE VEHICLE AND WAS NOTIFIED DURING SERVICE THAT THE ENTIRE FRONT END SUSPENSION AND FRAME ON MY CAR IS RUSTED OUT. WHEN I LOOKED AT IT, THERE WERE LARGE RUST HOLES APPARENT IN THE CROSSMEMBERS AND EVERY WELD I COULD SEE IS COMPLETELY COVERED IN RUST. MY MECHANIC ADVISED ME THAT THIS IS NOT NORMAL FOR AN EIGHT YEAR OLD CAR AND THAT IT MAY BE UNSAFE TO DRIVE IT MUCH LONGER FOR FEAR THAT THE SUSPENSION OR FRAME WILL COLLAPSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231595June 19, 2008
STRUCTURE:FRAME AND MEMBERS
WENT FOR OIL CHANGE AND TECHNICIAN NOTICED EXTREME ROT ON THE FRONT SUB FRAME WHICH HOLDS UP THE ENGINE AND HOLDS THE TIRES AND STRUTS. IT IS CURRENTLY IN THE SHOP AWAITING PARTS WHICH I WAS TOLD WERE ON BACKORDER SINCE MAY 19, 2008. THIS IS A MAJOR SAFETY ISSUE AND HAVE RESEARCHED AND FOUND THAT THE DEFECT IS A KNOWN ISSUE WITH THE 2000 HYUNDAI SONATAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231523June 18, 2008
ELECTRONIC STABILITY CONTROL (ESC), EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH, POWER TRAIN:AUTOMATIC TRANSMISSION
ON JUNE 2, 2008 THE ESC (ELECTRONIC STABILITY CONTROL) LIGHT ON THE DASH INDICATED THE ESC WAS NOT ENGAGED. IT WENT OFF AFTER I STOPPED THE CAR AND RESTARTED. THE LIGHT CAME ON 2 MORE TIMES IN THE NEXT 4 DAYS. ON JUNE 6, I WAS MAKING A "Y" TURN ON A RESIDENTIAL STREET AND THE SHIFT WOULD NOT MOVE OUT OF DRIVE. HAVING READ THE OWNER'S MANUAL PREVIOUSLY, I POPPED THE BUTTON ON TOP OF THE SHIFT CONSOLE AND PUSHED THE BUTTON WITH MY KNIFE. I WAS ABLE TO GET INTO REVERSE, BUT THE SHIFT LOCKED DOWN AGAIN KEEPING ME FROM GOING INTO DRIVE. I HAD TO PUSH THE BUTTON. I BROUGHT THE CAR TO MY DEALER ON JUNE 16. THE BRAKE LIGHT SWITCH WAS FAULTY AND STICKING CAUSING THE PROBLEM. SINCE I HAVE ONLY 8,456 MILES ON THE CAR, WARRANTY COVERED THE REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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