Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10236148July 28, 2008
UNKNOWN OR OTHER
I PURCHASED MY CAR ON MAY 27, 2007, IN FLORIDA. AS MY MOTHER AND I WERE IN THE CAR ONE DAY SHE NOTICED THE AIR BAG LIGHT WAS ON, EVEN THOUGH SHE WAS SITTING IN THE FRONT SEAT. I TOOK THE CAR TO A HYUNDAI DEALERSHIP IN SEPTEMBER, IN FLORIDA, AND TOLD THEM ABOUT THE PROBLEM. THEY FOUND NO PROBLEMS. I WAS WITH MY MOTHER AGAIN AFTER THAT AND THE LIGHT CAME ON AGAIN. I TOOK THE CAR TO A DIFFERENT HYUNDAI DEALERSHIP IN THE BEGINNING OF NOVEMBER IN FLORIDA, AND TOLD THEM ABOUT THE PROBLEM. THEY AGAIN FOUND NO PROBLEMS & THEY TOLD ME THAT DEPENDING ON HOW MUCH MY MOTHER WEIGHS THE SYSTEM MAY NOT REGISTER THAT AN ADULT WAS SITTING IN THE FRONT SEAT. MY MOTHER WEIGHS ABOUT 130LBS. IN LATE NOVEMBER I WAS MOVING TO VIRGINIA. BEFORE I LEFT FLORIDA, I TOOK THE CAR TO THE 1ST HYUNDAI DEALERSHIP AND TOLD THEM THE PROBLEM AGAIN. AND THEY TOO TOLD ME THAT MY MOTHER'S WEIGHT WAS THE PROBLEM. I WAS VERY ANNOYED, BUT I DIDN'T REALLY HAVE THE TIME TO FOLLOW UP ON THE SITUATION, ESPECIALLY SINCE I WAS IN THE MIDDLE OF MOVING TO A NEW STATE. I AM NOW SETTLED IN VIRGINIA AND LAST WEEK I RECEIVED HYUNDAI'S MOTOR VEHICLE RECALL ON THE 2007 HYUNDAI SONATA VEHICLES BECAUSE OF THE OCCUPANT CLASSIFICATION SYSTEM (OCS) IN THE VEHICLES. HOW FUNNY, THIS WAS THE SAME PROBLEM THAT I HAD IN FLORIDA. SO I TOOK THE VEHICLE TO THE HYUNDAI DEALERSHIP IN VIRGINIA AND THEY TOLD ME THAT ACCORDING TO THE PAPERWORK THAT THEY RECEIVED FROM HYUNDAI, THEY NEED THE PASSENGER WITH THE PROBLEM TO COME TO THE DEALERSHIP SO THAT THEY COULD TEST THE SYSTEM. THIS IS A LITTLE DIFFICULT FOR ME SEEING AS HOW MY MOTHER LIVES IN FLORIDA. THEY TOLD ME IF I WASN'T SATISFIED THEN I COULD CALL THE HYUNDAI CUSTOMER ASSISTANCE CENTER. I DID AND THEY ARE TELLING ME TO WAIT UNTIL I HAVE ANOTHER PASSENGER SEATED IN THE FRONT SEAT AND THE LIGHT DOESN'T COME ON AGAIN. THAT IS A DANGEROUS SITUATION. IF WE KNOW THERE IS A PROBLEM WITH MY VEHICLE WHY WOULD WE WAIT UNTIL SOMEONE POSSIBLY GETTING HURT TO FIX THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236159July 28, 2008
AIR BAGS:FRONTAL
I WAS INVOLVED IN A FRONT END COLLISION WHICH RESULTED IN DAMAGE TO MY CAR OF OVER TEN THOUSAND, THE CRASH HAPPENED AT A 50 MILE AN HOUR RATE OF SPEED AND THE AIR BAGS DID NOT DEPLOY. I AM CONCERNED THAT THE CAR IS NOT SAFE. THE ACCIDENT WAS A FIVE CAR PILE UP ON A MAJOR HIGHWAY. HYUNDAI IS SAYING THERE IS NO DEFECT. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10235875July 26, 2008
AIR BAGS
AIR BAG LIGHT STAYS ON MY 2002 HYUNDAI SONATA. THIS HAS BEEN A PROBLEM ON AND OFF FOR THE PAST FOUR YEARS. THE CAR WAS CHECKED OUT BY HYUNDAI DEALERS IN STATEN ISLAND AND NEW JERSEY FOUR DIFFERENT TIMES. EVERY TIME WITH A CODE B1738,HIGH RESISTANCE DRIVER SIDE AIR BAG,REPAIRS WERE MADE BY THEM BUT PROBLEM STILL CAME BACK. I MADE A COMPLAINT TO HYUNDAI CUSTOMER RELATIONS,CASE #3292132 ABOUT THE ON GOING PROBLEM WITH THE AIR BAG SYSTEM,THEIR REPLY WAS THIS WAS CAUSED BY DEBRIS UNDER THE DRIVERS SIDE SEAT. THEY ALSO SAID IF I WASN'T HAPPY WITH THEIR ANSWER I COULD TAKE THEM TO SMALL CLAIMS COURT. THE PERSON I WAS IN CONTACT WITH AT HYUNDAI WAS A MISTY 1800 633 5151 EXT. 329 2132. ON JULY 18 2007 HYUNDAI OF FREEHOLD CHARGED ME $211.86 TO MAKE REPAIRS (POOR CONNECTION UNDER DRIVERS SIDE SEAT)CODEB1378 AT THIS TIME MY CAR HAD 14,315 MILES ON IT. THEN ON MAY 08 2008 AT MILEAGE OF 18,895 I HAD TO TAKE IT BACK FOR THE SAME PROBLEM CODE B1378, AT THIS TIME THE DEALER RESET THE SRS AT NO CHARGE BUT WOULD DEDUCT THE $211.86 THEY CHARGED ME TOWARDS THE COST OF A NEW WIRE HARNESS IF NEEDED. EVEN THOUGH THIS CAR IS SIX YEARS OLD IT HAS VERY LOW MILEAGE ON IT,SO IT HASN'T BEEN ABUSED .I FEEL THERE IS A SERIOUS PROBLEM WITH THE SRS SYSTEM IN THIS MAKE AND MODEL CAR. IF THE SRS SYSTEM ISN'T WORKING THIS MEANS THE AIR BAG WILL FAIL IF THERE IS AN ACCIDENT. ALL I WANT IS TO GET THIS FAILURE REPAIRED PROPERLY,BUT IT APPEARS HYUNDAI WILL NOT ADMIT TO HAVING PROBLEMS WITH THEIR AIR BAG WIRING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235742July 25, 2008
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2005 HYUNDAI SONATA. THE CONTACT STATED THAT SHE HAS REPEATEDLY EXPERIENCED FAILURES WITH THE ELECTRICAL SYSTEM. ON NINE OCCASIONS, SHE HAD TO REPLACE THE BULBS FOR THE HEADLIGHTS AND BRAKE LIGHTS. THE VEHICLE HAS BEEN INSPECTED BY NUMEROUS DEALERS, BUT NONE OF THE TECHNICIANS COULD DETERMINE THE CAUSE OF THE FAILURE OR PROVIDE A SUFFICIENT REMEDY. THE FAILURE MILEAGE WAS 15,000 AND CURRENT MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235799July 25, 2008
AIR BAGS
TL*THE CONTACT OWNS A 2006 HYUNDAI SONATA. THE CONTACT STATED THAT WHEN HIS WIFE, WHO WEIGHS 120 LBS., OCCUPIES THE FRONT PASSENGER SEAT, THE AIR BAG INDICATOR DISPLAYS THAT THE AIR BAG IS OFF. AS A RESULT, THE PASSENGER SIDE FRONT AIR BAG MAY NOT INFLATE IN THE EVENT OF A CRASH AND THE OCCUPANT IN THE PASSENGER SEAT COULD BE INJURED. THE CONTACT CALLED THE DEALER AND MANUFACTURER ON NUMEROUS OCCASIONS AND WAS INFORMED THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 08V161000 (AIR BAGS). HYUNDAI WOULD NOT ASSUME RESPONSIBILITY FOR THE REPAIR COSTS. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 6,000 AND CURRENT MILEAGE WAS 6,500. UPDATED 09/15/08 *BF UPDATED 09/18/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235682July 24, 2008
STRUCTURE:FRAME AND MEMBERS
I OWN A 2000 HYUNDAI SONATA. I TOOK IT FOR AN INSPECTION ON JULY 24TH OF 2008. IT FAILED DUE TO THE FRONT CROSS MEMBER BEING RUSTED OUT. THE MECHANIC SHOWED ME THE RUST. IT WAS A 'FIST-SIZED' RUST HOLE ON THE SUBFRAME. THE CAR HAS 61,800 MILES ON IT AND I AM THE SECOND OWNER. BOTH THE FIRST OWNER AND I LIVE IN PENNSYLVANIA. I HAVE BEEN READING ABOUT THIS ISSUE AND SOME PEOPLE HAVE EXPERIENCED TERRIBLE ACCIDENTS. I BELIEVE THERE IS AN ONGOING INVESTIGATION TO THIS PROBLEM. IT IS NHTSA ACTION # PE08029. THE HYUNDAI SHOULD TAKE THE ACTION FOR THIS SEVERE DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235477July 23, 2008
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2002 HYUNDAI SONATA. WHILE THE VEHICLE WAS PARKED, THE CONTACT PLACED THE GEAR INTO DRIVE AND THE PASSENGER SIDE AIR BAG DEPLOYED WITHOUT WARNING. TWO MONTHS PRIOR TO THE DEPLOYMENT, A CRASH OCCURRED AND THE AIR BAGS FAILED TO DEPLOY. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 71,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10235527July 23, 2008
STRUCTURE:BODY:DOOR
WITHIN ONE YEAR OF BUYING MY HYUNDAI 2003 SONNTA, I CUT MY FINGER ON THE SILVER COATED INSIDE DOOR HANDLE ON THE DRIVER SIDE. THE SILVER COATING OF THE DOOR HANDLE SOMEHOW SPLINTERED AND CUT MY FINGER LIKE A STRAIGHT RAZOR BLADE. THE CUT WAS VERY DEEP AND MY FINGER BLED PROFUSELY FOR ABOUT 10 OR 15 MINUTES. I CONTACTED THE DEALER AND THE HANDLE WAS REPLACED. A SHORT TIME AFTER, MY HUSBAND SLICED HIS FINGER ON THE PASSENGER SIDE INSIDE DOOR HANDLE. AGAIN THE CUT WAS VERY DEEP; IT WAS LIKE A STRAIGHT RAZOR CUT. HIS FINGER BLED PROFUSELY FOR 10 - 15 MINUTES. AGAIN THE DEALER REPLACED THE HANDLE. BACK IN NOVEMBER OF 2007, SOMEONE WAS GETTING OUT OF THE BACK SEAT, AND THEN THIS PERSON CUT HER FINGER ON THE SILVER COATED INSIDE DOOR HANDLE. THIS TIME I CONTACTED HYUNDAI HEADQUARTERS AND TOLD THEM ABOUT THE PROBLEM..THE REP. I SPOKE TO SAID SHE DID NOT HEAR OF ANY SIMILIAR PROBLEMS. THEY CONTACTED THE CAR DEALER AND THE HANDLE WAS REPLACED. NOW A COUPLE OF WEEKS AGO, I CUT MY HAND ON THE PASSENGER DOOR HANDLE (THIS WAS A HANDLE THAT HAD PREVIOUSLY BEEN REPLACED). I CONTACTED HYUNDAI AGAIN AND AM AWAITING DISPOSITION ON THIS. THERE IS SOMETHING VERY WRONG WITH THESE DOOR HANDLES. THE CUT IT CAUSES IS LIKE A STRAIGHT RAZOR CUT. IT SLICES DEEP AND IT BLEEDS VERY BADLY. I TOLD HYUNDAI THAT I AM SURE I AM NOT THE ONLY PERSON TO EXPERIENCE THIS SERIOUS PROBLEM. IN FACT, I SEARCHED THE INTERNET AND FOUND THERE ARE OTHER PEOPLE THAT HAVE THE SAME PROBLEM WITH THESE DOOR HANDLES. THIS IS A VERY SERIOUS PROBLEM THAT I THINK THE GOV. NEEDS TO GET INVOLVED WITH. THANK YOU MARIA FACCHIN THANK YOU MARIA FACCHIN *TR
Crash:
No
Fire:
No
Injuries:
3
Deaths:
0
#10235199July 21, 2008
STRUCTURE:FRAME AND MEMBERS
TOOK MY CAR TO SHOP TODAY BECAUSE THE POWER STEERING WAS LEAKING, HARD TO TURN ON CORNERS - THIS FIRST APPEARED YESTERDAY. I WAS HEARING ODD NOISES FROM UNDER THE CAR ON THE WAY TO THE SHOP. MECHANIC PUT CAR ON LIFT AND SHOWED ME HOW THE ENGINE CRADLE/FRAME IS RUSTED THROUGH. THEY SUSPECT THE PROBLEM STARTED ABOVE AND WORKED THROUGH AS I HAVE BEEN A FANATIC ABOUT REGULAR MAINTENANCE ON THIS CAR - ALWAYS WITH THE SAME SHOP SO THEY KNOW ME AND THE VEHICLE. NOW I'M WAITING TO SEE IF HYUNDAI WILL COVER THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234956July 20, 2008
STRUCTURE:FRAME AND MEMBERS, TIRES
I CURRENTLY OWN A YEAR 2000 HYUNDAI SONATA V6 GLS. ON THE MORNING OF JULY 17TH, 2008 AT APPROX. 3:45 AM I WAS DRIVING MY VEHICLE ON A NEWSPAPER ROUTE FOR A LOCAL DISTRIBUTION COMPANY. I WAS MAKING A RIGHT HAND TURN OFF A MAIN STREET ONTO A SIDE STREET AS I MY STEERING WHEEL JEARKED TO THE RIGHT VERY QUICKLY, AND MY CAR OUT OF THE BLUE WENT OUT OF ALLIGNMENT, TO A DEGREE THAT IT WOULD APPEAR THAT I MUST HAVE CRASHED INTO SOMETHING. BUT I DID NOT. AS TIME WENT ON, MY TIRES BEGAN SHREADING THEMSELVES ONTO THE AREA SURROUNDING THE ACTUAL TWO FRONT TIRES. WHEN I WENT TO A LOCAL FIRESTONE TO GET A ALLIGNMENT AND TWO NEW FRONT TIRES, THEY LIFTED IT UP AND INFORMED ME THAT THE PROBLEM WAS A PART CALLED THE "SUBFRAME" AND IT WAS EXTREMELY RUSTED ON THE RIGHT HAND SIDE. AFTER READING VARIOUS REPORTS ON THE INTERNET, I DECIDED TO WRITE A FORMAL COMPLAINT ON THIS VEHICLE. I HAVE YET TO CONTACT HYUNDAI DIRECTLY AS IT IS THE WEEKEND, BUT MY INTENT IS TO INFORM THEM ON MONDAY MORNING. THE APPROX. MILEAGE ON THIS VEHICLE IS 122,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235054July 20, 2008
ENGINE AND ENGINE COOLING
ENGINE CRADLE SERIOUSLY RUSTED,RIGHT SIDE WHEEL CAME OFF WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235067July 20, 2008
STRUCTURE
1999 HYUNDAI SONATA GLS FAILED PA STATE INSPECTION DUE TO A RUSTED K FRAME ( FRAME THAT SUPPORTS FRONT SUSPENSION & MOTOR). THIS IS A 9 YEAR OLD CAR ORIGINAL OWNER WITH 205,000. THIS SHOULD NOT HAVE HAPPENED ON A 9 YEAR OLD CAR FROM PA. WE WANT TO KNOW IF THERE WERE OTHER COMPLAINTS FROM SONATA OWNERS WITH THE SAME PROBLEM. AS I SAID, THIS SHOULD NOT BE HAPPENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234890July 19, 2008
STRUCTURE:FRAME AND MEMBERS
WHILE CHANGING THE OIL A LARGE HOLE IN THE RIGHT SIDE OF THE FRAME WHERE THE FRONT SUSPENSION CONNECT TO WAS FOUND. IT IS ALL RUSTED THROUGH. I WAS TOLD NOT TO DRIVE THE CAR BY THE MECHANIC. I HAVE ATTEMPTED TO GET A NEW PART FROM THE JUNK YARD AND THE THREE REPLACEMENTS THEY FOUND WERE RUSTED IN THE SAME PLACE. I CALLED THE HYUNDAI DEALER AND THEY SAID IT WAS AROUND $1500.00 TO FIX THE PROBLEM. I CALLED THEIR CUSTOMER CARE TO FIND OUT IF THERE WAS A RECALL AND THEY SAID NOT AT THIS TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234848July 18, 2008
STRUCTURE, POWER TRAIN, AIR BAGS:FRONTAL
THE CAR (1999 SONATA GLS V6) HAD A FRONT END ALIGNMENT DONE BY SEARS JULY 6, 2008 AT KENOSHA WI. THE FAILURE OCCURRED (JULY 14, 2008) WHEN THE CAR WAS BEING DRIVEN INTO THE HOSPITAL PARKING GARAGE (WAUKEGAN ILLINOIS). THE CAR SPEED WAS 5 MPH WHEN IT MADE A GRINDING SOUND AND JOLTED TO A STOP. SPARKS FROM UNDER THE CAR WERE WITNESSED BY SECURITY GUARD WHO IT REPORTED TO THE DRIVER OF CAR. THE CAR WOULD NOT START AND HAD TO BE PUSHED OUT OF ROAD TO PREVENT BLOCKING TRAFFIC. INSPECTION OF THE VEHICLE SHOWED THE SUBFRAME BROKE FROM CORROSION CAUSING THE ENGINE TO DROP THEN BREAKING THE AXLE SHAFT. THE CAR WOULD NOT START AND HAD TO TOWED BACK TO HOME BY AAA. CURRENTLY HAVE COMPLAINT AT HYUNDAI DEALER WHERE CAR WAS PURCHASED. WORKING WITH HYUNDAI SERVICE MANAGER WHO STATES FIRST HE HAS HEARD OF IT. THE AUTO TECHNICIAN EMPLOYED AT THE SHOP STATES IS A COMMON ITEM. THE CAR HAS BEEN IN THE SHOP SEVERAL TIMES FOR INTERMITTENT AIR BAG LIGHT THAT WOULD COME ON AND REMAIN ON. THE AIR BAG LIGHT COULD NOT BE FOUND WHAT WAS CAUSING THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234653July 17, 2008
STRUCTURE:FRAME AND MEMBERS
DURING AN ANNUAL SAFETY INSPECTION A LARGE HOLE WAS FOUND IN THE FRONT SUB FRAME. THE MECHANIC BELIEVED IT WAS CAUSED BY THE OUTFLOW OF WATER FROM THE AIR CONDITIONING UNIT WHICH RAN OVER THAT AREA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234696July 17, 2008
AIR BAGS
TL*THE CONTACT OWNS A 2008 HYUNDAI SONATA. THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 008V161000 (AIR BAGS). HE WAS INFORMED THAT THEY WOULD NOT INSPECT THE VEHICLE OR SCHEDULE AN APPOINTMENT UNLESS HIS WIFE CAME WITH HIM TO SIT IN THE PASSENGER SEAT. THE CONTACT SPOKE WITH THE HYUNDAI CUSTOMER ASSISTANCE CENTER AND THEY AGREED THAT HIS WIFE HAD TO BE PRESENT. HE STATED THAT THE AIR BAG FAILURE WAS INTERMITTENT. THE CURRENT AND FAILURE MILEAGES WERE 2,700. UPDATED 09/10/08. *LJ UPDATED 09/11/08*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234713July 17, 2008
STRUCTURE:FRAME AND MEMBERS, SUSPENSION:FRONT, TIRES
MY RIGHT FRONT WHEEL DIDN'T FEEL RIGHT , TOOK IT TO A SERVICE STATION TO BE LOOKED AT. THEY BROUGHT ME IN TO SEE THAT THE WHOLE FRAME UNDER THE CAR IS RUSTED. THE BOLTS THAT HOLD UP THE AXLE AND SUSPENSION WERE COMPLETELY GONE AND THERE WAS A HOLE IN THE UNDER CARRIAGE. THE WHEEL WAS TILTED AND THE INSIDE OF THE TIRE WAS WORN ALL THE WAY DOWN . THERE WAS NOTHING THERE TO SUPPORT THE WHEEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234613July 16, 2008
STRUCTURE:FRAME AND MEMBERS
HELLO. I OWN A 2000 HYUNDAI SONATA. I TOOK IT FOR AN INSPECTION IN APRIL OF 2008. IT FAILED DUE TO THE SUBFRAME BEING RUSTED. THE MECHANIC SHOWED ME THE RUST. IT WAS A 'FIST-SIZED' RUST HOLE ON THE SUBFRAME. I BELIEVE IT WAS ON THE DRIVER'S SIDE (NOT SURE). I GOT A QUOTE FOR $1400 FROM A HYUNDAI DEALERSHIP TO REPLACE THE SUBFRAME. HYUNDAI REPRESENTATIVES THEN MADE A 'GOOD WILL' GESTURE AND DECIDED TO PAY FOR THE REPLACEMENT OF THE SUBFRAME IN FULL. IT TOOK SIX WEEKS FOR THE SUBFRAME TO ARRIVE AT THE SHOP. ALSO, I WAS TOLD THE BOLTS THAT HOLD THE SUBFRAME TO FRAME OF THE CAR WERE RUSTED AS WELL, THEY ARE BEING REPLACED. THE CAR HAS 85,300 MILES ON IT AND I AM THE SECOND OWNER. I BELIEVE THE FIRST OWNER LIVED IN NEW YORK, I LIVE IN PENNSYLVANIA. I'VE BEEN READING ABOUT THIS ISSUE AND SOME PEOPLE HAVE MENTIONED HOW THEIR TIRES WENT BALD QUICKLY AND SEEMED OUT OF ALIGNMENT. I HAD A SIMILAR ISSUE IN THAT THE TIRES WORE UNEVENLY AND CAUSED THE CAR TO VEER SIGNIFICANTLY TO THE RIGHT. I DON'T KNOW IF THIS COULD BE AN EARLY SIGN OF THE WEAKENING OF THE SUBFRAME, I JUST WANTED TO MENTION IT. I BELIEVE THERE IS AN ONGOING INVESTIGATION TO THIS PROBLEM. IT IS NHTSA ACTION # PE08029. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234488July 16, 2008
STRUCTURE:FRAME AND MEMBERS
1999 HYUNDAI SONATA GLS SUB-FRAME RUSTED CAUSING FRONT PASSENGER SIDE WHEEL TO COLLAPSE. KEN DIXON HYUNDAI LOCATED IN WALDORF, MD ESTIMATED THAT THE REPAIR WILL COST ME $3,500.00 DOLLARS AND THAT THE REPAIR IS NOT COVERED UNDER HYUNDAIS' 10 YEAR, 100,000 MILE BUMPER-TO-BUMPER WARRANTY. MY HYUNDAI IS LESS THAN 10 YRS OLD AND THE MILEAGE IS WELL UNDER 100,00 MILES. THIS IS RIDICULOUS BECAUSE THIS APPEARS TO BE A MANUFACTURERS DEFECT THEREBY HYUNDAI IS CLEARLY FAILING TO HONOR THEIR DEALER WARRANTY. I WOULD LIKE TO CONTEST THIS DECISION AND SEEK ASSISTANCE FROM YOUR OFFICE IN RESOLVING THIS SITUATION WITH HYUNDAI OF AMERICA AND THEIR NEGLECTING TO HONOR THEIR OWN WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234339July 15, 2008
SUSPENSION, STRUCTURE:FRAME AND MEMBERS
I OWN A 1999 HYUNDAI SONATA. WHILE DRIVING 30 MPH THE PASSENGER RIGHT SIDE WHEEL COLLAPSED AND VEHICLE STOPPED. VEHICLE WAS TOWED TO LOCAL MECHANIC AND HE STATED THAT UPPER CONTROL ARM WAS RUSTED FROM THE INSIDE OUT AND THE BOLTS SEPARATED FROM THE FRAME. THE VEHICLE WAS TOWED TO THE DEALER AND THEY WERE UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. THE CURRENT MILEAGE WAS 69,000. IT WAS CLEARLY A MANUFACTURE DEFECT. I MADE OVER 30 PHONES TO TRY AND RESOLVE THIS MATTER I WAS PREPARED TO GO TO THE MEDIA WITH STORY. THE MANUFACTURER FIXED MY CAR AFTER MANY WEEKS. I DO FEEL THAT THERE SHOULD BE A RECALL ON THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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